I used this company twice. And I have been very happy with the out come. My worker arrived on time…read more And help more my heavy livingroom furniture set off the rug. Then he was finished in less then a hours. The water was very dirty and the rug was very clean, and smell great. I'll call again Thank you again. Nyc

Horrible. Refused to clean up debris which there was a lot of by lying that their vacuum is broken…read more Lying because I did not see a vacuum at all and suspect they forgot to bring it or didn't want to use it. And refused to place the metal strip at the end of the carpet lying that their stapler doesn't work. And I see that already there are ugly ridges and bumps all over the carpet after only a few months due to improper installation. Horrible.

I hired Hardwood Perfect Flooring to do a sanding, staining, and refinish on my new co-op…read moreapartment. Sam came and did a competitive quote immediately after I called the office, and quickly won me over with both a good price and her apparent knowledge of her product. She was also incredibly nice. The job itself was done quickly, taking 3 days for apx. 400 sq feet of 100 year old parquet floors. Customer Service: The only thing I wish in hindsight was I wish communication was more clear and a bit easier to manage. My uncle is in hardwood business, albeit out of state, and we had never heard of any company not including a skim coat (filling in small holes between floor boards) in a sand/stain/refinish job. Since my floors are antique, there are small gaps here and there that drive me nuts, and having a smooth surface was my main goal of refinishing at all. Only after I asked specifically about the gaps the 1st morning of the job did I find out that HPF charged extra for skim, and was not planning on filling any gaps. Still, I let Sam know that if there are a lot of gaps that will not be smoothed by sanding, to please let me know what she thinks after sanding so I can decide if I opt in for the skim coat. I made it clear I was open to paying more to get the right result. When I tried to follow up on that at the end of the day, it didn't seem like an option. After more concern on my end, Sam and Thomas let me know they would fill in a lot of the larger holes for free, but it still is not the complete smooth surface I would have loved. I appreciate their doing what seems to not be the norm for them, but would have liked to have my option to have a full skim coat prioritized. Similarly, on the second day, Sam called and let me know she was going to throw in a nail in a more loose piece of wood because the board was loose as a 'gift,' but then the final day, when I asked how the nail went, I was told she decided not to do it. Not totally sure why, but it felt almost as though I was being rude asking about it, when I never requested it? For future customers, I would just say have a long talk about exactly what you want before the job starts, even if it seems like you understand or it is a give-in, and make sure everything is very clear and in the quote properly. Should make any communication go smoother and the process less straining. End result: When I got in to the apartment after the job was done, I was completely thrilled. I couldn't stop saying "wow". I love the Provincial stain and the matte finish no the floors! I still do wish that the gaps were better filled, particularly where the gaps are uneven and dust collects, but I really do feel HPF restored my antique wood floors back to life. If I was doing another job, I would call them for a quote. Their prices are very good, and the family run business works fast!

they gave me a price and I gave them the go ahead for the job. After that they never returned my…read morecalls or emails. just left me hanging.....look for another floor guy.

We had a great experience with Dee and his team. They ripped out our old carpeting, cleaned…read moreeverything up, and were very respectful of our home. They even wore protective shoe coverings, which I really appreciated. Dee checked in with us numerous times throughout the process to make sure we were happy with everything and that we loved the floors. You can tell they really care about their work and their customers. We're so happy with how everything turned out and would definitely recommend Dee and his team.

Devon the owner came to give the quote. He was early, respectful and knowledgeable. He took off his…read moreshoes and listened to what I needed for this project. His team followed suit. Was early to the job everyday and did exactly what was quoted and expected. They moved all the furniture, sanded and refinished the flooring in the whole apartment. Now I'm on the last day and they're putting back the furniture to their original location. Work done as expected and the office was communicative and on their game!!! Already had neighbors ask for their number!!! Thank you Devon and team for fixing my grandma's place!!

I was skeptical of finding a good flooring expert on Yelp, but rest assured, Berti and his team are…read morethe real deal. The floors were really beaten up and he did an excellent job bringing them back to life. Berti was transparent about the price, process, and timing. They charged exactly what they said they would charge. They use a dustless process that reduced my need to clean. They completed to project earlier than they promised. I live in an old apartment and there were some electrical issues, but everything worked out in the end. Very happy with with the work and will see how the floors hold up. These folks are great to work with and I wish I had more floors to do, so I could use their service again!

Unprofessional. Never called back and never responded back to my texts. For what reason I have no…read moreidea. Called this company and spoke with Berti. I had water damage to one of my room upstairs due to a radiator leak. I wasn't sure if we needed to do just the 1 room or the whole upstairs since the wood is all connected. When I had spoken to him on the phone he said there may be a slightly different color if we do just the one room. So before he came out, I asked if he can get us both quotes. He came out when I wasn't home but my wife was. He didn't measure anything. Look at the room where the damage was and left. He didn't look at the rest of the upstairs. I didn't get a message for him so I texted him. He gave me a quote for the one room. I asked, do you have a quote for how much it would be for the whole upstairs. He said he didn't look at the other room upstairs. I described the size of the other room upstairs and he texted back with a quote. I asked if you can send me in writing the 2 quotes. He said he has to charge me $150 for the quotes. Then I said, "What? Why?" He never responded. Just in case he didn't see it, I text him again the next day. He didn't respond again. Extremely disappointed with him and his lack of response.

Gemini Floor Service transformed my home by installing beautiful vinyl flooring throughout my…read moreupstairs bedrooms and hallways, as well as expertly sanding, staining, and repairing my stairwell and living room floors. The quality of their workmanship exceeded my expectations, and the attention to detail was evident in every aspect of the project. From the initial consultation through project completion, the team demonstrated exceptional professionalism, expertise, and dedication. They took the time to address every question and concern promptly, ensuring I felt informed and confident throughout the process. Their commitment to customer satisfaction and delivering outstanding results truly set them apart. I highly recommend D&S Design Flooring to anyone seeking skilled, reliable, and professional flooring services. Thank you for a job exceptionally well done.

Thank you so much to Gemini flooring for the fantastic work they did on our home! We have used…read moretheir services twice and have been extremely happy with their service each time. We would recommend their services to a friend or family member any day. Dyal was so accommodating and helpful via phone and even came to our home the next day for an estimate. Floyd and his team were very professional and did a great quality workmanship on our floors.

On a recommendation from a friend, I hired Duffy's to polyurethane my hardwood floors before I…read moremoved into a new home. The floors were littered with staples, water stains and even had a sizable, unfilled hole where a radiator had once been. The results were far better than I expected. I can't imagine the floor looked any better when new, if it ever looked this good at all. They even managed to cleanly patch the hole so well that on close inspection you might not even realize it has been patched. To top it off, the price was extremely reasonable. A few weeks after they finished my floor, I visited my local barbershop for a haircut. To my surprise, the job supervisor who had been to my home was sitting in the very next barber's chair. I spoke with him for a few minutes and learned that he lives just two blocks away. I prefer patronizing local firms because they have a reputation in the community. It's good to see that Duffy's both serves and lives in Maspeth.

we have used Duffy twice in the past and decided to contact them again about staining and…read morerefinishing three rooms. The work is excellent. They are very clean and the price was beyond fair. The quality of the floor repair blended right into the original woodwork. I wholeheartedly recommend them!

Mr. Buono arrived on time for the initial consultation, answered all of my questions. He was…read morestraightforward, knowledgeable, and also flexible. There was a minor scheduling hiccup on the day of the work, but it was ultimately resolved and the project was completed on time. Most importantly, the quality of the work was excellent and I would definitely hire again.

We had a wonderful experience with Buono's Flooring! From the great follow-up and communication to…read morethe excellent crew, everything was handled with care and professionalism. Lou and his team was friendly, efficient, and completed the work right on time. They also left everything spotless when they were finished. We couldn't be happier and would highly recommend Buono's Flooring!

I'm coming down to the tail end of a major renovation. I used Floored at Home to refinish our…read morebedrooms before moving in last year. My husband and I were so pleased, we insisted in using them, even though our general contractor wanted to use his own vendor. We held our ground and made it clear using Floored at Home was not negotiable. From start to finish they were a pleasure to work with. From Jeff in sales to project manager Paul in the office, to the crews who ripped out, replaced and finished, their professionalism was on full display at all times .Our newly installed white oak flooring in a natural finish is outstanding, just gorgeous. And the "feathering" work done in the primary bedroom to replace old rotted wood, is seamless. ironically, we've had delays and some shoddy work with the vendors my contractor brought in. I told him recently that the only vendor who never caused a moment's grief or worry was Floored at Home. No hesitation whatsoever recommending them!

We had a very mixed, mostly poor, experience with Floored at Home. We would not recommend this…read morecompany, especially if you have anything other than a very simple, straightforward project. After 2023 renovations of our kitchen, we had some separation between the wood boards and buckling (spring 2024). The initial assessment and estimate with Tom were great - very clear issues and methods for resolution. The team thought the reason for the separation and buckling was due to the kitchen cabinets being placed on top of the flooring rather than allowing the floor to float. They came as scheduled to remove the previous flooring and put the replacement floating bamboo flooring down - same material as the 2023 original. However, they placed one cabinet/side bar on top of the floor after installation, which worried us since we were told that this was the cause for the issue to start. After they "finished", we didn't hear from Paul (our project manager and co owner) for 9 months on this issue (after multiple calls, texts and emails from our side, no response from them). He only reached out because he realized they hadn't invoiced for our final payment -- we were wiling to pay the entire time- just wanted to hear back about the possibly incorrect installation. Paul was rude, not professional, and had horrible communication skills. The floor again separated and buckled only 10 months after they replaced it in 2024- in the exact same place that they "corrected". Since then, it's been 4-5 months of back and forth with Josh- the company owner, long periods of silence and emails ignored (overall terrible customer service), and most importantly, no execution or resolution to either the incorrect installation or repeat issue - no one has returned to our house.