We had a nightmare 6-month subletter who destroyed what were brand new floors in our Bedstuy condo and Gemini came to the rescue with a visit to discuss the sanding and refinishing to be done. The Tenant had a small dog that was obviously not potty-trained and left several dark damaged spots all throughout the apartment. 10 to be clear! )o; Gemini's crew did a spectacular job making our floors brand spanking new with a protected satin finish- and we're very grateful for their hard work, the impeccable results, and reasonable pricing (compared to others that either gave us the runaround or overpriced)! Dyal and Sally are also a joy to work with and very communicative along the way. Do yourself a favor and call them! Highly recommend!! read more

Floyd and his crew did an amazing job. my floor hasn't been refinished in 20 years! they definitely had their work cut out for them. they even came back to tweak a few sections after the job was done. Dyal was very responsive and respected my concerns. they were on time and finished within the timeframe they said. very happy with the final product. read more

Gemini Floor Services - Natural wood sanding and polishing job. - Flooring Near Me - Brooklyn, New York

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Thank you so much to Gemini flooring for the fantastic work they did on our home! We have used their services twice and have been extremely happy with their service each time. We would recommend their services to a friend or family member any day. Dyal was so accommodating and helpful via phone and even came to our home the next day for an estimate. Floyd and his team were very professional and did a great quality workmanship on our floors. read more

They helped me pick the best material for a hallway and did the install same day, highly recommended read more

Gemini Floor Services - a long hallway with tile flooring - Flooring Near Me - Brooklyn, New York

I called on Sunday afternoon and spoke to Dale (Dyal?) about coming out to give an estimate on an area of my floor that needs repair. He said he was able to come the very next day (Monday) between 2:00 and 3:00pm. I have five month old twins and a sick dog and planned my entire day around this. He never showed up and didn't call. I called and spoke to a receptionist who said because it was a rainy day, he wasn't coming. I should have known better when I agreed to reschedule but I'm desperate to have the floor fixed. She assured me he would come on Tuesday at the same time and I specifically asked her to make sure he could call me if he wasn't able to come. Tuesday came and went and not only did he not turn up again, there was no phone call. What an unbelievable way to operate a business and a blatant lack of respect for people's time. Do NOT use this company. read more

Avoid at all costs. The initial job looked good except for various debris trapped under the finish. When it was apparent it required more than a few touch ups to fix (the guy who came to take a look said "They messed up your floors"), they offered to partially redo it. The redo was even worse, with some sort of brush fibers trapped everywhere - which was blamed on a brand new brush they had used. Dyal showed up to review the second attempt and said "At some point you're just going to have to accept it." and tried to blame the brush fibers on wood having "grains". This is not quality workmanship. He called me difficult, told me to find another company, and offered to refund half my money, leaving with his workers. read more

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When I first reached out to Gemini, I was impressed. They offered to come by for the estimate the same day! Proposed time was around noon. When no one had shown up by 1:30, I called and was told they were 'running a little late.' Given that I work from home, I told them I would not be able to provide access after 2:30. I was told no problem. Around that time, I received a call asking me for my correct address. They had written down the wrong one. I told them that under these circumstances I would need to reschedule. Given that they had screwed up, I expected a call from them the next day. I'm still waiting. read more

I remain impressed with Sally's customer service and lovely attitude, and would work with her any time! I am also quite happy with how my floors turned out. read more

Shoutout to Gemini flooring company for a great job done on my floors. I shopped around with over 10 different contractors before I made my decision and Dyal was by far the most reliable, helpful, and responsive to my many questions and requests. Prices were very reasonable, and he was happy to brainstorm on ways I can get the most bang for my buck. Before and after tells you everything you need to know. Very professional, and I was able to get the job done almost entirely virtually with no problems or complaints from the management company (which is no small feat!). read more

Gemini Floor Services - Before and after tells you everything you need to know. - Flooring Near Me - Brooklyn, New York

These guys didn't sand my floors. They came and gave them a hug. Fast, immaculate, reasonably priced and great communication. I even felt comfortable leaving to run errands while they were working. Thanks so much Dyal! read more

Gemini Floor Services - After. Glass. - Flooring Near Me - Brooklyn, New York

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Dyal and his workers and staff were absolutely fabulous. They did a extraordinary job on my floors. I will definitely recommend them to everyone I know who needs a flooring job done. Im very happy with their work. I will absolutely use them for all my jobs to come in the future. Thank you Mr. Dyal for everything. read more

Used Gemini for the 2nd time for floor work. This time I had the floors buffed and a fresh coat of protection on the floor. The crew was professional and did a wonderful job. I would highly recommend using them. read more

Dale and the team did a great job! My floors look beautiful and they also painted my entire condo and it was extremely well done! I would recommend them to anyone! read more

I believe you can only give a true rating based on the persons work, with that said Dayl does an excellent job. His prices are reasonable and he works fast.. I've used him twice already and im going to use him again in the near future.. read more

These guys are hands down the best. Best work, best prices and if your lucky enough to deal with the owner Dyal then you'll know immediately your in good hands. Honestly the best contractor I've ever worked with. read more

Dyal and his team sanded and stained my apartment's floors recently. They crushed it despite poor working conditions (building electric issues forced them to use only one machine at a time). When I pointed out a blemish, they promptly came back out and fixed it. I'm very happy with the experience and their work, and would gladly go to them again for any future floor issues. read more

Gemini Floor Services - Flooring Near Me - Brooklyn, New York

they came to refinished my wood floors FIRST they rescheduled for the next day and they dont show up at the time they give you. the color they did was great but the finish leaves much to be desired. there were so many waves in it from the sander i could sail a ship on it. apparently the sander was controlling him and not him controlling the sander. called them and they were suppose to come and take a look at what i was talking about they never showed and avoided all phone calls thats what you get for trying to save a few dollars. should have went with verrazano flooring at least i know they do high quality work. DO NOT USE THEM RUN AS FAST AS YOU CAN!!!!!!!!!!!!!!!!!! read more

It's been nearly a year since Dyal laid our cork flooring and they still look beautiful! Cork is very delicate, it can buckle easily and if not treated correctly, it can discolor. But 10 months later, through the changes in weather and temperature, they are still gorgeous! Once we had all of the materials available for him, the job moved very quickly. He was very receptive to our unique needs as a fitness studio, and agreed to do the work overnight while we were closed. His guys had the studio all cleaned up and ready for class first thing in the morning. He also took time to explain best practices in caring for the floors, and how to maintain them. Overall, we're still very happy with the job and the results. He wasn't inexpensive, but we got what we paid for! read more

I am pleased with the services I received from Gemini Flooring. They gave a very reasonable estimate to sand and refinish the floors in my apartment. Sunny came and looked over the floors and did a careful measuring including closets, asked me about my preferences, and had suggestions. We scheduled the work and a few days later, Dyal and several crew members took over - the job took 3 1/2 days to sand and apply four coats of a water based poly. I chose not to stain the floors. The floors look much, much better! I'm very happy with how they turned out. I can't know yet how they will hold up. But my experience thus far with Gemini has been positive, and I would work with them again. read more

Gemini's refinishing service really brought out the beauty in my floors. They were careful and paid attention to detail. Also, the customer service is excellent. Highly recommend. read more

Do not use Gemini floors!! They do not communicate. Granted it was a very hot weekend, but called numerous times indicating I was flexible. They were due to come on Saturday, between 8am and 9am, I called the owner to confirm at 850, at that time he said" I was going to call you but because of the heat we can't do it today". I totally understood and he says they would have someone the next day, Sunday. I then called later that day and they indicated they would call to confirm, never got a call. I called again and the owner said he would definitely have someone at my house on Sunday. I conveyed to him, that it was still gong to be very hot, was he sure, his response "yes". Great, well no ever showed up and I called 3 times, no one picked up the phone!! Think twice before using Gemini. I am a very reasonable person and understand when there are unavoidable circumstances, they are so unprofessional!! Don't waste your time with Gemini!! read more

I read a few reviews about Gemini not being responsive to people, but initially they were very responsive to me - and met me to review the work I needed and were extremely friendly... Then when I asked about the quote a week later, they said they would send it. Then when I asked 2 weeks later, they ignored me. Then a week later, they ignored me again. I would not waste my time on this company. I should have paid attention to the other reviews but I thought it would be different for me. It wasn't - lesson learned. read more

Scheduled an Appointment for an Estimate. Nobody showed up. No call or txt. Nor did they return my call that Day. Found a Floor Services Company more reliable. read more

Communication is not their best attribute, and I'm guessing because they are busy- or my job was not very big. I had to make follow up calls for estimate and to schedule work date, and I was a bit frustrated. However, in the end it was worth it. The guys did a beautiful professional job in my studio apt.- three coats and done in one day to perfection. One note: I can't remember if their site said 'sand-less' but the room was filled with very fine dust, which seemed to linger imperceptibly way after they left. Though the floors are perfect, I needed to get an air purifier to be able to sleep ( and use it for the last 3 months). I couldn't sleep in the room for a few days after... needed to dust walls, ceiling fan, etc. The owner is very nice. read more

After scoping out several different contractors to do my floors, I decided to go with Dyal at Gemini to complete the project. I'm so happy I made the decision to go forward with him! He made the entire process from start to finish really easy. His team was able to complete the project on time and was very meticulous with keeping the place clean while the job was being completed. I would definitely recommend him to others and will work with him again for any flooring needs in the future. The finished job is beautiful and I can't be any happier. read more

this is one of the best flooring company i've ever used in brooklyn area my floors are amazing they were always on time and professional i'm definitely gonna be a repeat customer. love my floors just love it read more

Everyone here has told you how great their floors look. Lots of people end up with great looking floors but only after a lot of aggravation. So let me tell you about the best part of the process: everything that comes before the refinishing - and the amazing professionalism of Dyal and SallyAnne. I called late on a Sunday (the site said they were open but I was thinking, yeah, I'm sure I'll be leaving a message) and to my surprise, SallyAnne picked up the phone! She said she'd call Monday to cement things, but before she could even do that, Dyal called me first. SallyAnne did call again as promised, and laughed when I told her Dyal had contacted me. I was pinching myself. Did people actually respond and call when they say they will? I haven't had service that this since...ever. So, as I live out of state and this was for my mom's apt. in Brooklyn, it was really, really important that we meet at my convenience when I'm able to get to NYC. Done! Then, thanks to the MTA I was stalled and I called Dyal, who said not a problem, I'll just meet you an hour later. Done! In our previous conversation,SallyAnne had asked me what the square footage was, but I didn't know the exact s/f at the moment, so she told me what the price per square foot was. Dyal came, measured, and his price squared exactly with what I was told. He was ready to go to work immediately, he uses Bona, which is ecological....and I was just floating. Folks, I had to take 2 days off from work, day 1 Dyal comes, day 2, the work begins, and the building super was cool about letting him come in as I had to leave and go back home. I've done extensive renovations - and been the victim of extensive renovations -and this experience was just unheard of. And let me tell you this: while I was waiting for Dyal, I also had scheduled a plumber from Angie's List. Who, after being 45 minutes late and not contacting me (I had to call him and ask where are you), he tells me his truck isn't working and blew me off. Sometimes, it's everything that comes before you hire someone that can make or break your experience. I give high praise to the professionalism that makes a renovation a joy. Thanks, Dyal. read more

Made and appointment with Gemini to come to the house to get an estimate on repairing my floors. The receptionist was very thorough and helpful. Unfortunatly, I cannot say the same for the gentleman that came to my home. He never instoduced himself by name, didn't have any company attire ( he was dressed as if he was going to the beach), tried to tell me the reason my floors were damaged when I know how they got to their current state and laughed in my face as I explained what I thought was happening. Based on their reviews they seem to do good work, they just won't be doing any here! read more

These guys are great to work with. In and out with a great finished product. Floors always look uniform in color and well done. I've used them many times and will keep using. I recommend them for any flooring job you may need. read more

You did not speak to me on the phone because if you had, you would know I am not a "sir." Then you send me a message, almost 7 months later, asking me to remove the negative review. Nope, not removing it. You never communicated to me that you needed to speak over the phone- something you could've discussed in the email- before coming for a consultation. Review stands. read more

I called to get an appointment, and a woman told me someone will call me back to schedule. Next day a guy arrived without any appointment, he kept on ringing my door and calling my phone while I was in a meeting. He insisted that we need to remove the damaged part of the floor before even discussing what's next, because it was "too early to worry about it". I didn't go along with that and he said that my floor couldn't be repaired and refinished, and would need to be completely replaced, wich would cost me 9K. I asked for a written quote, but he said his partner will come another day. Nothing happened, so I called again and scheduled an appointment the following day at noon. At noon a very stern woman told me that I surely must know that traffic is bad and they'll be there at 2.30, no apology for the delay. After 2.30 I got a hold of the guy and he told me that I should talk to the original installer and that he didn't want to get involved. WTH????? Deceptive and unprofessional, definitely go elsewhere! read more

Gemini Floors was one of several companies to bid on refinishing the 650 square feet of floors in my apt. Covering 90% of the total apt, the floors are a crucial part of the space. Dyal (owner) was flexible about viewing the job, and prompt with his bid. Dyal's team ultimately sanded, stained, buffed, and applied three coats of Acrylic finish to the floors. They did an excellent job and they got it done on the schedule I needed. In addition, when I realized the window sills needed the same work (and I had never mentioned it to Dyal until the workers arrived at the building), his team added the task to the job for very little additional money. My floors and window sills look fantastic, and I paid a very reasonable price. I highly recommend Gemini Floors, and I will hire them for future work. read more

Gemini did a fantastic job on our wood floors. They were professional, honest, reasonably priced, and performed the job with great care. They also gave us advice on how to keep the floors up. Would definitely use their services again. read more

OK I get it! You have been reading a ton of reviews in an attempt to find the right company to do your floors. You can stop NOW for you have found it. I recently searched the internet for the kind of reviews you are reading here. Thought I would put them to the test and see for myself. Fact: every request and condition I made was met without complaint. The finished project was beyond excellent. My entire first floor (including subfloor) was removed leveled and new subfloor with Red Oak floor over that 3 coats of Poly (water based dries quickly) were added. The workers arrived on time each day, and put in between 8 and 10 hours daily. Courteous, respectful, knowledgeable with a minimum of inconvenience and a price that was the best surprise of all. My ONLY regret, is that this review may be too good and I will not be able to get them back for other projects. Note: I am not a paid reviewer, nor a relative of the company; just a grateful completely satisfied customer sharing my experience with you. read more

Call and spoke to someone. Left my name and cell# and never got a call back. I guess they don't need by business!

Dyal and his guys were great. I got my floors refinished and they look brand new. There was a lot of creaking beforehand, and after they were done with the job, there was barely any left. They said it would take 2 days to complete, and on the second day I wasn't thrilled with how the floors looked, so they came back the next day and put on another coat of the best rated topcoat, and I am thrilled with the result! Dyal was easy to contact, and he was pretty responsive for anything I asked or needed. I would definitely recommend them to others! read more

The team did great, cost efficient work on my home. I was unsure the floors could be saved, had anticipated needed a totally new hardwood installed. I was reassured they could save my floors and have them looking new, and the promise was kept. I am in awe at how good the flows look, and Gemini is completely accommodating to any questions or concerns I had afterwards. Would highly recommend this company - This team cares about their customers and I am looking forward to having another 2 rooms finished after the holidays.. read more

Unless you want your time wasted, do not offer Gemini your business. I had contacted Gemini for an estimate on refinishing wood floors in the home that I will be moving into in a week. In a time sensitive situation, I was hoping to find a reliable company/ person to work with. Unfortunately, Gemini did not show up to the estimate, nor did they attempt to reach out to me and let me know that they were not able to attend our scheduled appointment. After waiting for 45 minutes, I called them. No one answered or got back to me. I ended up getting a great estimate from Mr.Sandless. They were timely and professional! read more

Gemini just did a top to bottom renovation on our new house. They began with the flooring - removing carpeting and padding - sanding and applying polyurethane to our hardwood floors - and finally, doing the same to our wooden stairs and banisters. They also removed old balusters and installed new ones. Their work was amazing! The floors look incredible! Then, Dyal and his crew restored our heavily damaged walls by plastering, sanding, and freshly painting all the walls and ceilings. Again, an incredible job! They took great care to make our walls look like new, and they do. Finally, we did a complete kitchen renovation. Dyal and company removed old cabinet doors, hung new cabinets and created additional counter space. Once again, great, great work! Dyal's attention to detail was greatly appreciated, and it showed in the finished product. Additionally, Dyal did many other things for us including hanging light fixtures, plumbing work, installing door locks, and much more. All Gemini's services were priced reasonably, and ultimately, we are extremely happy with our newly renovated house! Dyal and his entire crew were friendly, helpful, and respectful throughout the entire process. Dyal and his crew went above and beyond what was expected, and we highly recommend them! read more