10/10 would recommend this place! Marco (owner) is communicative, honest, and is a master of his craft. Had to pay out of pocket because of a lap in insurance so I was looking EVERYWHERE for the best price and I found this gem of a place. Wait time is exactly what it said it would be, called me every week for updates. His work speaks for itself. Thank you Marco! read more

Empire Collision Center - Before - Body Shops Near Me - Upland, California

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Marco has been doing great work on my town car , very fair pricing and quick work. I would recommend this shop for all your bodywork and related needs read more

Empire Collision Center - Body Shops Near Me - Upland, California

I'm always a little wary of taking my car in for repairs, but Empire Collision Center exceeded my expectations. I brought in my Tesla, which needed a new rear liftgate. Marco and his team got it done in under 48 hours, which is almost unheard of. They took care of painting the part and getting everything ready ahead of time after putting a deposit, and I had my car back quickly and smoothly. They even offered to drop me off. It's now been 30 days, and there have been no issues at all with the workmanship. Marco really knows what he's doing, and I couldn't be happier with the service. Highly recommend Empire Collision Center if you need car repairs done right! read more

After a month now I can safely leave a legitimate review regarding my opinion on this business. I am grateful for Marco & Joe as well as the rest of the crew for helping me out through my stressful situation. I own a Mercedes Benz 2016 E350 & absolutely adore it. Sadly someone happened to back into my vehicle while it was parked causing me to deal with the damages a week before leaving to Colorado. Thankfully Marcos was able to give me a great deal on repairs & even help me find a OEM headlight within minutes! I was heavily concerned as to if I would be able to get a OEM headlight & if so, if it would look right alongside my original headlight. They de painted my bumper, fixed the hood & re painted everything perfectly. My emotions were very flustered & because of this professionally managed business I was able to have my car back in my possession within 3 days. Dude, that's super rare & I am beyond happy with the results. Marcos also let me know that if there were any sensor issues or anything I may notice that seems off, to not worry & let him know for he will be sure to help me out along the way. Of course I am going to be genuine when returning with any issues if there were to be any but even as something as small as replugging my halo light (Mercedes front emblem) in was dealt with within the following 24 hours. Thanks dudes, forsure will recommend this business to anyone !! read more

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Would absolutely recommend this place to anyone in need of collision repair. I called and he said he would give me an estimate on on my rear end collision and I arrived 10 minutes later and he sat down and gave me a full price breakdown and estimate price. I returned once the person who hit me paid me the money and he stuck to the price he estimated. While my car was in the shop I asked if he could fix a separate dent and he said 400 and that's exactly what he tacked onto the original price, not a penny more. Marco was upfront and honest and I'm very happy with the work he did on my car. I will recommend him and return in the future. read more

Repeat customer and for good reason. 6 years ago I used Empire Collision to repair damage to my car. I gave them then a 5-star rating. I returned in April 2023. Once again Marco and his team did an excellent job and at a really attractive price point. 5 stars again! read more

Empire Collision Center - Top: Before and Bottom: After repair - Body Shops Near Me - Upland, California

I went to Empire, for a lock actuator fix, they went above and beyond my expectations. I was quoted a price of $100 to fix the lock. That's what I paid when I picked up my car. Drop off and pick up went smooth. They even dropped me off and pick me up from my home. I would definitely recommend this place to everyone. read more

awesome service! the guys here know their stuff and are VERY honest! Marco is an awesome dude, very understanding, and has great people working with him. I will only be coming here for any car issues in the future. read more

After my Jeep sustained right-side damage, I chose Empire Collision Center based on a recommendation, and I'm so glad I did. From the initial estimate to the final repair, the entire process was smooth and stress-free. The attention to detail in matching the paint and restoring the bodywork was truly impressive. My Jeep is back to its pre-accident condition thanks to the skilled team at Empire Collision Center. I highly recommend them for anyone needing collision repair. read more

I took my car to get a new bumper and they did an exceptional job. Not only did they have the best prices, but they were genuinely honest and cared about me as a customer rather than just making money. From the very beginning, giving me an estimate they made sure to be fully transparent. When I dropped off my car, I was even planning to Uber back home, but they offered to drive me back home. The repair time was quick and the work was more than exceptional for any of my car needs, I will be coming to this shop. read more

I went for a car service repair the workers were a great help they helped me a lot i highly recommend this place for anyone needing car services read more

I recently had my Nissan Rogue repaired at Empire Collision Center after being rear-ended, and I was thoroughly impressed with their service. From the estimate to the repair, Empire Collision Center was great, and did an great job on my Nissan Rogue.The quality of the repair work on my Rogue is outstanding. I highly recommend. read more

The WORST experience I've had with a body shop.  I had a minor accident that involved the passenger fender, front door, bumber, and axle.  Marco confidently said he can fix it, but I soon realized he was not qualified.  Marco is dishonest, and failed to complete the job, and the work that he did was not correct.  He never returned my calls, so I had to physically go to the shop multiple times a week only to see my car sitting there with nobody working on it.  After 5 months, I pulled my vehicle and brought it to another shop.  The assessment showed subpar repairs by Empire, and the new appraiser TOTALED my car.  After 6 months of hell, my car was totaled.  Marco did not bid the job correctly, in fact, he was so incompetent, he never should've taken the job in the first place.  In the end, he told my insurance that the job was complete, but the new assessment showed something completely different.  AVOID this establishment!!!!! read more

Do NOT bring your car to this place. Marco will make false promises to you, he does not care about the cars he works on nor the customers they belong to. My 1990 Mercedes was brought in the beginning of 2024 for graze damage that was done to the left side of the car, the mirror needing replacing. It was there for a solid 10 MONTHS. Although the main damage was taken care of, they gave us back a car with electrical issues, blinkers not working, and a crappy door strip that is coming off, making the door hard to close - and the interior was INCREDIBLY dirty and dusty, they truly didn't care about it when they returned this vehicle. In the middle of those grueling 10 months they broke the rear windshield and needed to find a replacement - Marco stated it was left on the floor before it shattered. What kind of mechanics are you guys? When I tried to get the car back after all this time, Marco told me that he always takes this long on cars, and pointed out a vehicle there that they've had for 4 years as if that helped his case. NO CAR should be stuck at a collision center for 4 years. When I would ask him why they're taking so long with the car, he would come up with excuses such as he doesn't want to work on those cars anymore. He basically admitted that he's purposely doing a poor job because of his own fatigue. But he got a lot of money out of us that's for sure. My dad got sick during the year which the car was there and he requested many times for Marco to finish the car and Marco kept promising to finish the car by next week, and that extended one week after another. Also after I got the car back, the seat buttons that go on the door were missing. I called him about it and he said they lost them and need to order replacement parts. Never called me back on it. After a month he said the order should be coming in, and he hasn't called me back since. Matter of fact, Marco never called me first about anything - if I didn't keep repeatedly calling him to check on my car it would STILL be there and he'd keep adding to our bill because of little things that he broke and needed replacing. He is the WORST and most DISHONEST mechanic I have ever known and I implore whoever reads this to not put any trust in him. It's been months and he still hasn't called me about the button replacement which he lost in the first place. read more

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My husband's friend referred Empire Collision Center which is owned by Marco. They did an excellent job on my husband's convertible Solara which needed a paint job and scratches removed after our garage landed on trunk. This time, I got side-swiped while driving our new RAV. Needless to say, they have continued to do excellent work. They also charge significantly less than other places without compromising the quality of work. We will continue to come here for years to come. read more

My experience with Empire Collision Center has been unfortunate. Last week I got into a minor accident where someone rear ended me in a car wash. The man who hit me wanted to pay out of pocket and I agreed. I was recommended to Empire by a mechanic shop that I had used in the past that I had a very honest experience with. I went to Empire and got a quote which I passed along to the person who hit me. He immediately wrote me a check and I told Empire to order the part. A couple days pass and Empire called me to tell me that they ordered the wrong part and it would now cost me an additional 50%. I agreed since I was originally given an estimate. However, I decided to pay the remaining balance out of my own pocket. I dropped off my car this morning expecting it to take the 4 hours I was quoted for labor. To my surprise, I got a call from empire after exactly 2 hours notifying me that my car was ready to be picked up. I told them I would be there in a couple of hours because I was working. A couple hours later, I arrive at empire to pick up my car. I anticipated my cost to be reduced from the original labor cost of $220 for 4 hours to $110 for the 2 hours it actually took. When I got the new invoice, I noticed I was still be charged for 4 hours of work. I mention this discrepancy and was told "we gave you a call when it was almost ready, it still took 4 hours". In what world do you call someone to tell them their car is ready if it's going to be 2 more hours. It's unfortunate that as a woman, mechanics take advantage of the fact that I don't know about cars. I do however know how to read line items on a quote. I know for a fact that if I would've waited in the shop for my can't to be ready, I would have only been charged the actual labor amount. After I was given that excuse, I decided to just pay and get out of there. I was happy I at least pointed out the shadiness. Oh and when he ran my card, it was an additional $20 for a transaction fee. Mind you this was never mentioned or posted anywhere, had it been I would've just brought cash. In the end, I will never go back here and I am glad my interaction is done. They are dishonest and took advantage of me. read more

We received excellent service and care at Empire Collision. Marco and staff were excellent during the entire process. Their rates are very competitive and they delivered just as they promised. We were very pleased with the work, communication and friendliness. I would not hesitate to recommend their services. read more

This area has the best auto shops!! I was referred to Marco by another auto shop around the corner. My car was t-boned and had shattered window and smashed door on the passenger side. The job was done in a week. It came back looking brand new!! Marco and his crew even cleaned inside my car!! I was bummed that I got in an accident, but I got to know them. These people are honest, trustworthy, loyal and super nice. They care about building relationships with people and business. Marco has been working on cars for more than 30 years. He is not only professional but warm and knows a good conversation. I have recently moved to this area, and I feel safe knowing someone I can trust. read more

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Where do I even start ? This place is amazing! I had to get my Mercedes bumper repaired and was looking for a place that wouldn't charge me too much . I was referred to Empire and couldn't be happier that I was. They were super fast and had my car ready even earlier than I needed even though they had many other cars to tend to. They did not over charge me like many other places would and they did a great job! Not only that, but when I picked up my car, they completely washed it outside and inside ! Sean and the guys were great and I 100% recommend Empire for anyone. read more

Marco and crew do a great job, above and beyond. Treat you like family...pictures speak for themselves! read more

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Can't recommend this shop enough. If you're in the Upland/Pomona area I would suggest taking your vehicles here! The staff is so friendly and helpful, they definitely know what they're doing. The pricing is very fair and they get the job done quick! I am always satisfied with the work they do for my car :) read more

Love how quick Empire Collision turned my car around. Marco and his team are very professional and friendly. Thank you Marco!

Marco and his team at Empire Collision helped restore my car and were honest throughout the process. The body work came out excellent. My car had a rusted panel and some wear and tear, but it was all erased and the car came out looking brand new after the team at Empire Collision were done. They even helped repair the interior upholstery. read more

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My front right fender on CLS 550 was dented and was brought back to its original shape and look like nothing happened. So I have them worked on my 07 Escalade to repair some dents and scratches and even fixed the lift gate that hasn't been working for a while, and a loose door handle that is almost ready to fall. Fully satisfied to all the works. I highly recommended this shop for any auto body repair works. read more

My 1955 chevy was here over a year, I had little damage on one side. The job should of only taken 3 months like Marco said in the beginning but unfortunately he lied to me so much it started to get old. I live 50 miles away and was going back and forth at least twice a month, Marco was screening my calls and just stopped answering my calls which was completely uncalled for like he's trying to avoid me. So I had to show up in person just to see that no progress has been made, honestly Marco told me so many lies I can't even think of which stupid lie he would bring up next!? And sadly out of all of this, the job didn't even come out good?! I had to take it to another body shop just to fix the jobs they didn't do right. So I was recommended to Empire Collision and would never recommend anyone to come here. read more

This is one of the best car collision places I've been to. They were so helpful great customer service. They fixed my car in a day made it look like a brand new car. They even cleaned my head lights with out me asking. They look like brand new head lights. The owner was super helpful very kind. I would recommend this place to everyone(: read more

Empire Collision is amazing! They helped me with a big problem for a unbelievable super good price! The door of the outside storage compartment of my RV was damaged, the door frame was broken but the door was good. I asked the dealer and also a body shop that specializes in repairing RVs, they both told me that I needed to replace the whole door&frame , and it took more than 5 weeks to order new parts, but my RV has been booked to rent to someone else and must be delivered within a week, or I had to pay the penalty. Thank god I found Empire Collision, they repaired the whole compartment to a perfect condition without replacing any parts, and it only took several hours, the cost was less than 1/5 of what the dealer quoted, that was a price that I could afford easily! They provided me a perfect service and they saved my life! I am 10000% sure I will come back when needed and definitely be their loyal customer! read more

I can't say enough about the management and service at this place. I was in between a rock and a hard place and they made everything right. I had my mother's car and someone scraped the left side and I had to take her for a road trip and she would have freaked out. I found this place on yelp and called and took the car in and he gave me a quote SO REASONABLE AND PROMISED ME ONE DAY FIX ! Scratches out and paint ( I was so nervous). Empire called as promised and when I saw the car it looked like NOTHING HAPPENED! I was so happy I wanted to cry. Please don't look anywhere else if you need your car fixed. THANK YOU EMPIRE read more

I just picked up my car today from Empire and couldn't be more satisfied. The repairs and paint job speak 'Quality' every time I look at my vehicle. This shop provided me with a stress-free experience; no pressure - no surprises. If you need your car repaired, help with the insurance, and work done right the first time - I recommend Empire Collision. You won't be disappointed. Betty Hickman read more

Brought my car in for repairs and was greatly satisfied with the work. Marcos is very professional and knows what he's doing. Will recommend and come back when I need any repairs on my car. They never disappoint. Thank you read more

Empire Collision Center did an awesome job on my VW Jetta, I could not photos of how it was before but check out how it looks now. Search no more, your car is in great hands here, you'll get professional body shop work, you'll always be greeted with a smile and you'll receive good customer service. read more

Empire Collision Center - Empire Collision did an awesome job, I could photos of how my car was but check out how it looks now, Your car is in great hands here! - Body Shops Near Me - Upland, California

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I brought my car in to replace my broken headlights and bumper after my sister crashed it. They fixed everything and left it just like new! Very fast service and friendly staff. I've been to a few other shops around upland/rancho this offers the best value and quality. read more

So I broke off my left side mirror and honestly I didn't even care that I broke the mirror. I was more worried about the fact that I had to find a good mechanic to fix it. I was nervous because going to auto body shops usually makes me feel nervous since a lot of body shops seem untrustworthy or are too pushy about selling you more stuff. But everyone at Empire collision Center was so kind and helpful. The owner also went above and beyond to help me out. The price was great too, and my car looks like nothing ever happened to it! I'm definitely coming back to this place! read more

I had a wonderful experience here at empire collision. Marco was wonderful at putting me at ease. Especially after being in an accident that wasn't your fault and dealing with insurance companies. He really stepped up and helped me deal with the insurance company. After all repairs were complete. My car looked great. Like new. I'd definitely refer anyone from there. With the quality of work and the friendly staff. The only thing is. The shop is hard to spot from the street. So it's kinda a hidden gem. read more

We had a wonderful experience with this company! Outstanding customer service! Our vehicle looks brand new again! Marko the owner couldn't have been more helpful and on time with our vehicle! Thank you guys!!!!! read more

This review is long over due! I just want to thank Marco and his son for helping me fixing my 16 year Acura! It looks brand spanking new. I move to LA a few months ago and first week, I was t-boned by a 75 year old lady. I didn't want to totalled my car as the insurance company was gonna do. I called everywhere, but most repair shop is on contract with the insurance company and they won't touch my car. Such a bunch of crooks in my opinion! Marco took my car in and fixed it for a reasonable price! His son even came pick me up to get my car. I can't thank him more for putting my mind ease. Today I still have my Integra. Thank u Marco! :). Highly recommended!! Great customer service.. read more

Bought a roof spoiler for my benz and I needed it painted. So I came here. And boy did I make a great choice. Had it done in a couple days and even installed it for me at no extra cost. It looks so dam good. I love it!! Thank you Marco and Benny! read more

Hands down, best place to take your car in!!! I was hit back in march and was referred here by Upland Auto Electric. I got a quote from them and went shopping around for more quotes. After 4 months I went back and they still had my quote (unlike other places) after a week, they delivered my vehicle to my home!!! My car looks good as new as if nothing ever happened. I recommend everyone to come here for great service and excellent customer service. read more

Most honest service I have received from a collision car crash place Ask for Beni or Marco they where supper great with the customer service

This shop does excellent repairs, detailing, and body work. The paint job on my 2004 Prius was done perfectly. Marco cleaned, vacuumed, and shined the car inside and out. When I referred a friend whose 2012 Prius was in a minor accident, the friend was elated with Empire's work. Great prices. Excellent service. read more