I want to reconfirm my 5-star rating for Akbar (now a nicely renamed Perry's Place (for the owner)). If you have a German car, Thane, the current shop manager, knows what he's doing and will work with you to get the parts you need and schedule your service. Of course, if you have a German high maintenance car (and all of the higher-end ones certainly are) you need to be on top of maintenance and be specific with what you want and your expectations. Their rates are reasonable and I like their follow-up. read more

Perry's Place Auto Care - Pic from the service area - Auto Repair Near Me - Upland, California

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My daughter and I have both taken our cars to Perry's for service. They provide excellent customer service, quality work, at fair prices. They are definitely are new go-to shop! read more

Amazing service and fantastic atmosphere! The owner Perry and her staff are extremely knowledgeable and very friendly. I Highly recommend this for place! read more

I recently came in to get my thermostat changed on my Mercedes, had first gone to the dealership for the diagnostic but they were trying to charge me an arm and a leg for the repair. I came across this place on yelp. They have really good reviews and I can see why, their customer service is top-tier. The service manager named Thane really knows his stuff and was very friendly on the phone and in person. I also briefly got to meet the owner and she was really nice and lovely. They gave me a good fair price for the job needed and it only took a day for them to do it, now my car is driving better than ever. Can't express my gratitude and they will for sure have my business from now on. Thank you Akbar Auto Service (The one on BENSON AVE) make sure you come to this one not the other ones using the same name. read more

Perry's Place Auto Care - Auto Repair Near Me - Upland, California

Most of the time you will not see one mechanic inside working. if you ever want lose 3$ or 4000$ just pull up to this place and hand it over to them.i had my car there for weeks .they will send the small guy to string you along.they are cold .they're are not certified to work on foreign cars at all .they will always mention an installer or another location .mom and pop scammers .(like Gypsy )or I'm not sure of the nationality but cold griffs .thieves don't go here and pay for you car twice .may God help you find an honest mechanic .be aware! Just sit back and watch how they have you sit down for ? read more

We have had work on our GMC Yukon for the past 6 years. They have always provided quality work at a fair price. I trust Akbar and will continue to bring our Yukon there! I absolutely recommend this shop!! read more

Quality Quality Quality!! This review is LONG overdue. I have been coming here for years. Mercedes, Audi, now my BMW. Always fast, highest quality , very professional and friendly, and very reasonable pricing! I trust them with any of my vehicles and would recommend them to anyone! It is so rare to feel this taken care of as a consumer especially in this industry. Thank you so much for going above and beyond! read more

From my first experience with Akbar Auto Service, I noticed that their attention to detail and the quality of work they provide is exceptional. Perry Akbar, the heart and soul behind this place, has put together an amazing team. I love that my oil changes come with a friendly conversation and a Nespresso. It's clear they genuinely care about my car as much as I do. As a mobile massage therapist, my car is my lifeline for my profession. Perry's commitment to customer satisfaction shines through in every facet of the business. I've entrusted them with a range of services over the months. They have taken care of the spark plugs, cooling system, the water pump, and serpentine belt, each time giving me back my vehicle all fixed up, along with much-needed peace of mind. What really makes Akbar Auto Service stand out? It's not just their impeccable work. It's the genuine kindness and personal touch that comes through in every interaction. Their honest advice and clear pricing are much appreciated. They are a benchmark in auto care. If you're out there searching for a trustworthy auto service spot that blends unparalleled technical capability with sincere customer engagement, Akbar Auto Service is it. I am so grateful I found them, and you will be too. read more

Perry's Place Auto Care - Perry Akbar and Christine Marie Bryant - Auto Repair Near Me - Upland, California

I was having issues with my car struggling to start and misfiring and running really rough. Perry is the sweetest lady and was able to get me in quick, and Thane was awesome and got the issue figured out in no time. I 100% recommend Akbar auto for any kind of repairs. Great people. Fair pricing, and they will get you taken care of in no time. 5 star service read more

Superior service from friendly, helpful employees. Exceptional facility---pride of ownership really shows here. Definite 5-Star.

Came in really nervous because of scammers nowadays, but found the service to be very efficient and welcoming! Was looking to buy a BMW in the area and requested a pre purchase inspection which went well. They provided lots of information and recommendations for future maintenance. Cheap inspection as well! Paid $100 On another note, I just loved Perry! I was sitting in the waiting area and ended up sparking conversation with her. She was very knowledgeable and insightful! read more

My Audi repair was finished on time and for the price quoted. Knowledgeable, professional service!

A family member recommend Akbar Auto Service so I took my BMW 428i for a second opinion after taking it to another shop. Diagnostic went well, repairs were affordable, and completed quickly. Thane was awesome in making explaining everything as well. The car is running like a dream. I couldn't be more satisfied and will definitely be back for work that needs to be completed on another one of my vehicles! read more

Thane is very knowledgeable and was able to help me with my vehicle. I will be coming back for more service I need done soon!

I came in for an oil change. The service was quick and professional. Came here before to replace brake pads for a good price. Will definitely keep coming here. read more

Took my Audi in for oil leaks, spark plugs and gaskets, they did right and got all my issues resolved; I paid a good amount of money to get my Audi back in shape but its worth it when you go with Akbar. Update: They installed a new intake manifold which l didn't bring it in for and l ended up spending over 1,000; brought it in for leaks and check engine light and when i got it back the light was still showing up and the leaks were uglier than before. The intake takes 6 bolts and i found out they only put 2. read more

Thane was fantastic. He got me in and out same day for a service. He was responsive and thorough and was great to work with.

I have both my cars with akbar and have had nothing but exceptional service.. they do a fantastic job and pricing is great. they only let you know what needs to be done instead of trying to upsell you on things that don't need to be done. I highly recommend bringing in your cars here. The service manager Thane is amazing not to mention the owner.. great great people read more

Amazing service super nice and inviting and very quick with everything. Gave us all he answered to everything and friendly. Quality service and no wrong moves. read more

Damaged my vehIcle and never paid to have repaired. This place is bad news, the chick that runs it is shady as they come. My sprinter van was lifted by the pinch welds on the body causing the body to buckle. The owner offered to have her friends body shop do the repairs at a cost of $3k and two weeks down time. She then balked wHen asked to spilt the rental cost of a replacement van while repairs were being done. The reality is there is a $10k repair bill from the dealership coming her way. I wouldn't trust this place to wash my car. It was a legit shop when her ex husband ran it, now it's a joke. Beware, and stay far away. read more

After having had my car maintained by Akbar since I purchased it a few years ago. And being really happy with the service and the attitude of the people, we finally took my wife's Honda to Robert, and as usual, he was very welcoming and helpful. I recommend Akbar to all. And thank you Robert, Bill Withers read more

They treated me like they wanted me to come back for future service. Honest, personable, courteous, friendly, fair pricing, great work and good atmosphere. The owner is a sweetheart and treats you like family. I would highly recommend my family and friends to go there. They are very communicative and don't up sell, but let you know what is most important and what you can wait on. It's a small business with specialized service. read more

This office is super amazing their service is super good especially the handsome manager will let u know all your car stuff need change or not will explain to u pretty detail plus the super pretty owner always give u big smile n super good service plus their office super clean The weather so hot they offer u cold water n comfortable sofa u can relax there never smell like pretty stinky air highly recommend this store u never regret n they are honest won't charge u more Super AAAA store in upland read more

Excellent service and friendliness from all staff, fast, efficient and helpful, very good price, highly recommended

Wow these guys are AMAZING!! I had picked up a S class a few month back and it's been serviced by MB since day 1. I planned on continuing that trend. Car only has about 25,000 miles on it and I love it. Well one day the auxiliary battery warning light came on and I call MB. Well the cost was around $600 to $700 to replace it and would be a week before they could look at it. I was referred here and I was so glad I took that advise. 2 days later and almost $300 less. Total pros, honest and detailed. My car has a new Dr.. Thank you.. read more

Very helpful and work was great. Changed my battery and I haven't had any issues with my car. Priced reasonably. They come recommended

We've gone to Akbar for years. I stopped in the other day for some advice and they were so helpful. Always give me a much better price then the dealerships , they're efficient and know what there doing. read more

I bought my 2015 VW Passat two years ago and for the last year and a half the AC has been intermittent, before failing completely 2 months ago. Also, four months ago the several lights on the instrument cluster were suddenly on with no apparent reason. Over the years I had taken my car to the dealership several times to investigate the AC issue, but of course with intermittent problems, it wouldn't fail in their possession, and they wouldn't take the time to investigate it. So after the instrument cluster issue, we took it to another German auto repair shop and we were told it was a bad instrument cluster and it would be $4000(!!) to replace, and the part was back-ordered. They also refilled the freon but didn't do any kind of testing on it - they just noted the freon was low. While in a gas line at Costco one evening soon after, vapors came out of the vents and then the AC completely died. To say I was very discouraged was an understatement. I still owed on the car, can't sell it the way it was, and I was stuck. Then last week after work the car wouldn't start, ugh. It clicked but then nothing. I literally stood on the brake and finally the car started (push button start) The next day, at my wits end I called another reputable mechanic, and after patiently listening to my sad story he kindly told me he would like to help but he does not work on VW's. But...he knows who does. Akbar Auto Service! I called them last Friday and spoke to Robert. Told him my long sad story and he said to bring it on Monday. Monday late afternoon I got an update: the battery was bad, a wheel speed sensor was bad, and they would need time to investigate the AC. Yes! They were going to take the time to actually investigate my car's issues! Turns out, with VW an AGM battery is the best way to go, after doing thorough testing the AC compressor was deemed done, and the wheel sensor needed to be replaced. I picked it up tonight and I am THRILLED! The dash lights are off! And the AC is COLD! All for far less than what the other German mechanic quoted me, for something that wouldn't have solve the problems. I can't thank Robert and his technician's enough for saving my VW Passat. read more

Ok, so I took my car back to Akbar. Only because I heard that John was no longer working there. The new owner was so helpful and kind. She was very understanding with my compliant. She also apologized for John's treatment of me. There is a new guy working there by the name of Jim. I believe he is the manager. He knows what he is doing and was very honest. They looked at my car right away and corrected everything that was wrong. I was so thankful and very appreciative. I just had to write this review. I again am happy with this place... love this place. I will definitely be taking my car here again. Thank you Akbar! read more

These guys are the best around and are very fair with pricing. Would never take my car anywhere else! If you have a BMW or Mercedes these guys know their stuff and take good care of their customers! I'll be bringing my CLK here til it dies! (I'm a struggling college student so that's saying something) read more

This review is for 2018. There is a guy here who REALLY knows Saabs, which is VERY hard to come by! He went out of his way to help us with a big problem we were having with our classic Saab. He diagnosed the issue correctly and quickly. Thank you!!! Highly recommend this shop for classic car repair and I know they work on all kinds of cars as well. read more

I had to get brakes on my Mercedes, everything went well. Great customer service , the best auto service in the world. I've been a customer for 20 yrs. I highly recommend this automotive service. read more

I went to this place for the first time because I just moved into the area and was very happy with the service provided. I also chose this place because when driving by they had alot of cars outside and seemed very busy. I went to get a A-flex service on my mercedez which was way cheaper then going to the dealer but the customer service was excellent. I would recommend this place for sure. read more

Perry's Place Auto Care - Auto Repair Near Me - Upland, California

Sketchy place, You are much better off going to the dealer everyone thinks the dealer is expensive but the small shops like this always end up taking advantage of you because the more they charge them more money in their pocket where is the dealer they are on an hourly rate and some commission he's guys are absolute crooks I wouldn't trust him even with a handshake I always check to make sure I still have five fingers read more

We just moved to Claremont, so I needed a place to service my MB c-class, didn't have any local recommendations, so I tried this place based on yelp reviews. Mike was very easy to talk to, and answered all my questions. He didn't just take care of the service for this visit, but gave an introduction to his shop and explained that he wants to keep customers long-term by taking care of them properly and giving good service at a fair and honest price. He told me what things need to be done on my c-class in the near future, and gave an honest timeline on when those items will be necessary. I will refer my family here to have their Mercedes Benzs service here, also. read more

After taking my BMW 550i to a couple of shops and struggling with the same electrical issues, I decided to give Akbar (Mr. John) a chance. I'm very happy with my decision and their service. Very detailed in what they are doing and keep you up to date during the service process. I know my 550i is in good hands. They use the proper parts. Highly recommend. read more

Don't bring your car here. I was looking for a Euro specialist to fix my check engine light. I knew what the problem was and it should have been a simple fix. Instead, they ended up telling me I needed a bunch of other things. Since this place came highly recommended, I went against my better judgment and let them do everything they "found" during the initial inspection. They worked on my car for three hours and charged me over $1,000. That's just for labor- not including the parts! That's over $330 an hour- insane! THEN, when I went to pick my car up, they told me the battery was dead. I thought that was weird since I had literally zero problems related to the battery pre Akbar. The manager tried telling me it had something to do with my cars computer and chances were that I'd have to replace that too. I picked up a battery at AutoZone on my way to get the car (they said that would be ok). I watched them install the battery in literally 10 minutes. They tried to charge me another $110!!! I told them absolutely not and they removed it from the bill. Now the best part. On my way home, the check engine light comes back on! They never even fixed the original problem that I went there for! But wait, there's more... My car has automatic headlights which I always leave on. When I got home and turned the car off, the "lights on dinging" was going off. I thought to myself, "that's strange, I never leave my lights on". And that's when I realized they killed my battery!!! I spoke to Perry, the owner, about all of this. She said she would look into it and get back to me. Never heard back. Dishonest, poor quality repair facility. Not sure how they have 4 stars but suspect that won't last long. read more

I needed my right low beam replaced on my Mercedes Benz and they handled it for me same day (without an appointment) and were so accommodating! I will definitely come back here for any future repairs. A friendly staff and clean environment too! read more

After getting in a car accident , my two-year-old daughter , and my five-year-old son in the middle of the pouring rain were in an accident almost directly in front of Akbar Auto Sales John and his assistance all came out and made sure that my kids were OK and kept them out of the rain all the way till the tow truck, And the police showed up we are very appreciative he also checked our car out and deal with the insurance he is a wonderful mechanic. I support my decision that this is a grade A mechanic!!! read more

I've taken 4 of my family cars here for brakes because it was more convenient than driving to mission Viejo and Newport. I was reluctant to take my cars anywhere but the dealer but after one car, I was so happy with the service that I ended up taking 4 more cars of mine in for brakes. I couldn't be happier with the service, quality and price, not to mention, they are the nicest most accommodating people ever. I highly recommend this place read more