I've been coming to this shop for years and always had great experiences, especially when the…read moreyounger employee was there. He and the owner were always friendly, helpful, and never made me feel pressured. That's why what happened during my most recent visit was so disappointing. I stopped by to have air put in my tires--nothing more. While checking them, the employee noticed a nail and told me he could patch it for $45 plus a tip. That immediately seemed excessive, as tire repairs are typically much less expensive. I politely declined and said I'd discuss it with my husband before making a decision. As I was leaving, he stopped me and told me I needed to give him a tip because he had put air in my tires. I was completely caught off guard. In all the years I've been coming here, I've never been charged for air, let alone asked for a tip afterward. I could understand paying for an actual repair or service, but putting air in tires is something many shops do as a courtesy. To avoid an argument, I gave him $5, but then he told me it wasn't enough and that he deserved more because of the labor involved. At that point, I told him to call his boss because the entire situation felt inappropriate and unprofessional. It's a shame because this used to be a business I trusted and recommended. If this is now how customers are treated, I'll be taking my business elsewhere. I only hope that $5 was worth losing a loyal customer.

They charge $35 dollars for a patch that is honestly the worst , don't bring your business here…read morejust drive the next mile and pay $15-20$ like other common places .

I've come to this location twice for wiper blade replacements, and both times they easily…read moreprice-matched Walmart with no hassle. I had an appointment last Thursday at 9 a.m., and as soon as I checked in they got started right away--I was in and out within about 30 minutes. The staff kept me updated the whole time and gave me an accurate estimated finish time. They installed a new tire, replaced my wiper blades, balanced the tires, and rotated all four tires incredibly quickly. I was really impressed with how efficient and organized the service was. Shoutout to the team at this location for consistently taking care of their customers and providing excellent service!

I really appreciated that the technician followed my requested tire rotation pattern and set the…read moretire pressures exactly to the PSI I asked for without any hassle. That's exactly how customer requests should be handled. A couple of things I think should be improved: First, technicians should use seat and steering wheel covers. Dirty uniforms can transfer grease, brake dust, and dirt to customers' interiors, and protective plastics have been standard at many shops for years. Second, I understand checking the spare is company policy, but if customers have belongings covering it, please don't place those items especially food on the shop floor. I'd rather be asked first, as I could have told them the spare didn't need to be checked. Overall, quality service, but these small changes would better protect customers' vehicles and belongings.

Took my car in because it was making a loud whining/grinding noise and I wasn't sure what the issue…read morewas. They spent the time to properly diagnose it and found that the problem was actually the differential. They explained everything clearly, were honest about the situation, and gave me their genuine opinion instead of just trying to get me to spend money on repairs. Really appreciate how straightforward and helpful they were throughout the whole process. It's hard to find a mechanic you can trust, and I'd definitely recommend them.

Low cost, very convenient, extremely friendly…read more Great work, done on-time. Would definitely recommend.

I went on a Saturday. No one wants to sacrifice their weekend for car maintenance. People were…read moreimpatient; the usual chaos. I noticed the front guy, Chris, he kept a calm demeanor and got the line moving quickly while also manning incoming calls very professionally, and coordinating with this guys. The smoothest, calmest, multi-tasking I've ever seen! I work in customer service, I recognize amazing service when I see it. This guy is efficient, professional and knowledgeable. While in the lobby, 3 people said they moved over an hour away but they make the trip here because they only trust Chris with their car diagnosis and repairs, (services beyond tire service). I had to come back next day Sunday and saw Chris perform solo efficiently, but with the same calm, collected demeanor despite less staff. A customer in a Porsche came in and she said she has been coming here for over 10 years, because after trying other mechanics, only Chris gives her a sense of confidence her cars will be taken care of. Give this man a raise! And a bonus. His presence is singlehandedly retaining customers.

I would not recommend this place at all .....the mechanics are incompetent.......thy can't even do…read moreoil change and tire rotation properly. First they called me and said my air filter and cabin filters were dirty. I had just replaced both of them 2 weeks ago. Then after I picked up my car it has a terrible vibration at 45mph and higher so I had to bring it back to have the tires balanced properly. Then, my son took his car in for an oil change for the second time, they call him and said whoever changed the oil last time, stripped the oil plug, and it will need to have the oil pan replaced!! luckily we kept the receipt from the last oil change which they did!! Then the mechanic, says he can suddenly fix it! They tell us to bring it back after they repaired the oil plug to check it so we did that, than a few weeks later we notice oil on our garage floor, took it a different mechanic and he said the oil plug was missing the gasket and it was threaded on crooked! I won't be going back to Mountain View tire in Upland ever again!!! 0 stars!!!! Total incompetence!!!

I have been bringing my vehicles to America's Tires for decades because of your commitment to…read morequality service and true value. I visited today for a new set of tires for my truck, and I was especially grateful and impressed with the guidance and exceptional service I received from Brendan. Brendan demonstrated a level of professionalism and attentiveness that made me feel as if I were his only customer. He took the time to understand my needs, explained the best options for my vehicle, and helped me choose tires that offered both solid performance and excellent value. His expertise and customer‑first approach turned what could have been a routine purchase into a standout experience, the kind you can only get at America's Tires.. Please thank Brendan for his outstanding efforts... I left confident in my purchase and will gladly be sharing my positive experience with others.... Best regards, Joe Piscioneri

I had just arrived in town from a long, 2 Day drive from out of state in a rental car. My tire…read morepopped two blocks from my brothers home. With it being a hybrid rental, no spare was on board. We had it towed here and of course it was just after closing. I intended on following the tow truck and leaving the vehicle for them to take care of in the AM. When I arrived behind the tow truck, there were still some workers finishing up other vehicles. I was inside where they were getting my info with the purpose of finishing in the morning. Again, it was already after hours. I turned around to the manager saying they'd have it done in 10 minutes. I was floored. I was in town for a few days and with family things happening, I did not have the chance to make it back to thank them with treats as I intended. I cannot recommend this place enough. I was incredibly grateful to be back on the road in my rental, so I could continue with my family plans. I made it back to my home state without any further issues. Thank you so much guys!! Truly appreciated!!

Got all 4 tires new for a Tesla Model 3. Victor is friendly , fair pricing, and quick service!…read more Highly recommend him to anyone looking for tire service.

Ive been going to VP for all of my tire related issues over the past 5 years. Victor is very nice,…read morestraightforward, and honest. He works very quickly and provides quality service. I also find his prices very fair. I always recommend him to my friends and colleagues.

I had a great experience at this tire shop! Rudy and Danny were great!! They answered the phone…read morequickly, gave me all the information I needed, and got me in right away. The service was fast, professional, and the pricing was very affordable with no surprises. Everyone was friendly and made a stressful situation much easier. If you're looking for honest service, quick turnaround, and fair prices, I highly recommend this shop. I'll definitely be coming back for any future tire needs!

First Visit…read more Extremely impressive I had an engine diagnostic done It very thorough and conclusive I would like to acknowledge Christian! He went above and beyond my expectations! Took the time and due diligence to a complete process From start to finish with explanations along the way Wow The entire staff was friendly I HIGHLY recommend Thank You for reading

I've had to bring my car in a few times, and every single experience at Tire Pros Upland has been…read morenothing short of amazing. I've been doing business with Brian for over 12 years now, and that alone speaks volumes. He's someone I genuinely trust and has helped me time and time again, always taking the time to explain what's going on and making sure everything is handled the right way. It's rare to find someone in this industry who is not only knowledgeable but also honest and consistent, and Brian truly stands out. The entire team is professional, efficient, and always makes the process smooth and stress-free. I never feel upsold or pressured, just taken care of. If you're looking for a place you can fully trust with your car, I can't recommend them enough. Grateful to have found them!

Brian and Eduardo at this shop are great. Very responsive, professional and courteous. You can…read moretrust their judgment and not worry about being taken advantage of like some other shops. They give you honest advice and a accurate timeframe. Good guys.

Thank you very much for changing out my tire! Shout out to Mike for the service. Plan on coming…read moreback to change the others.

Great customer service. Very professional. In and out really quick. 5/5 stars! Would definitely…read morecome back.

This place was amazing! I needed to plug my tire. Had an air leak. I pulled in like I was doing and…read moreoil change. They fixed it in less than 10 mins. I paid $10 and left. Best quality service I've received at an auto place.

This place hands down has the best price on used tires if you need them at any moment. The price of…read morenew ones is also reasonable. The building was demolished and rebuilt to what it is today which looks amazing. The employees work quick with a sense of urgency to get each car done in a timely manner. I also had a lug nut that was stuck in an impact that he was able to get out with no charge. All in all this shop has best prices within the vicinity the other shops around wanted to charge more. I would recommend this place to anyone!