Not only are the employees helpful at the CR location, they are very honest! I had a window screen…read moremade and even tho I thought the cost was kind of high I didn't question it as they did a very nice job. The next morning I received a phone call stating they had overcharged me $54 and they were going to refund the amount. Who does that in this day and age?? Needless to say I was very shocked and happy. I definitely will go back to shop at this location and I urge others to do the same. Sharon L

All employees we have dealt with are extremely helpful and friendly! They have a large selection…read morealso. Sales are good! Buy local!

Dropped in before church to grab a watch and garage door opener. The staff were very helpful. I…read morealso grabbed a new garage opener just in case the battery didn't fix the issue. I appreciated that they had several options to choose from. Add this to your list for placing to go for your hardware needs.

I have done business with do it yourself on Edgewood for years. I called and told him I was 74…read moreyears old. Could they help me get the string weedeater and show me how to put it on. The man said no I can't do that. We're not supposed to Well guess what they should have because I have never been refused for help. So I'll take my business elsewhere but believe me I will let everyone on Facebook know what kind of service they have on Edgewood Road I can't wait till they get to be my age and ask for help

Malissa was an excellent help in what I needed, went above and beyond. Very kind very helpful!read more

I cannot say enough great things about this True Value. It has a very local feel where you get to…read morechat about various things in the store but without pressure. And without the impersonal nature of somewhere like Home Depor or Lowes. They have fewer items due to its smaller size but they're always incredibly helpful in finding you the right product if they don't have it in store. And I'd like to support locally operated stores rather than national chains. The only con would be that they feel slightly understaffed right now but who isn't? They like to focus on their time with each customer. Truly I cannot recommend this business enough from the management to the staff.

Please don't try buying windows here!! I have tried and the company they hire will come to measure…read morewindows (Waste you time) and then #1 will NEVER contact you back and #2 will NEVER return a phone call!!! Also, all Home Depot can do is continue to refer you to this worthless third party company!!!!

Do not use their carpet center. We got new carpet through them. They ordered the wrong carpet…read morewithout consulting us or asking us which one we wanted. Then when we asked to get the right carpet they told us no and that we can take the wrong carpet and get $250 back or we can get HALF of the full order back to go elsewhere. Are you kidding me? We have been battling with them for 24 days now and this carpet is for our daughter's nursery, which we can't set up because they keep jerking us around. Save yourself wasted time and money and go elsewhere.

Terrific service by staff member Kayla made this an easy and excellent stop as we were moving out…read moreof our Dyersville residence after landing at Eastern Iowa Airport to begin the drive northeast. Kayla was so helpful and knowledgeable that she made the entire visit highly productive and quick. Great inventory, store layout, well-lighted, and plenty of parking.

The only thing thing that sets this company apart from other companies is the common 11% off rebate…read morethat goes off and on their the year. But, with the many MANY rewards apps out there, combined with many card options that have cash back features, that appeal is slowly waning. Customer service almost always seems meh, selection is okay, and prices are moderate to a little high.

THIEVES! After 5…read moreyears of boycotting them after their disgraceful behavior in our disastrous 2020 derecho, I decided to give them another chance. Bought a furnace filter. Furnace man told me it was the wrong density (MERV #). I went in to exchange, it was a cash purchase and I'd lost the receipt. I paid $37 for the filter. They said they could only refund $19 in the form of a store credit. Because "policy". Item was new and still in shrink wrap. I will NEVER set foot in a Menards again. Also, their 11% rebate is a joke. They are counting on you to forget. THIEVES!

They need to stop posting final price after rebate when you get no money back after the "rebate"…read moreMenard's advertises products with a before and after price with the rebates. After looking at the fine print you save no money and the final price is a lie. You get no money back after the rebate, but instead get store credit.

Good variety of items and friendly, helpful staff. The prices of items are fair and if you hit the…read moretime right, you can find items discounted. Great deals to be had!

A great place to find and recycle bargains for your whole…read morehome. Also my #1 place to donate household and garage tools when i no longer need them.

Alex in lumber is amazing. My husband attempted to purchase plywood from the Coralville store and…read morehave it cut. No employee was able to assist him. We left and immediately traveled to the Cedar Rapids store and Alex not only assisted my husband but gave helpful advice and suggestions with his project. This service not only got us what we needed exactly, but it saved us from trying to haul two full sheets of plywood into our vehicle and then trying to cut it at home. Thank you Alex for assisting us! Your kindness and assistance was very much appreciated!

Our order was messed up from the start so I called the store and was told we'd receive our washer…read moreand dryer on Saturday before 1pm.. I kept checking tracking up till 4pm. At that time, it gave no number of customers ahead of me and no delivery time. They never showed or even called or texted. It's now 7:30 pm.