Another pleased customer. Had a spring break on a residential door. They were able to come out same day and replace at a competitive price. read more

Adams Door - Garage door spring. - Garage Door Services Near Me - Cedar Rapids, Iowa

I called this company requesting a quote for garage door repair. The owner insists his staff performed work and has been billing me for a variety of things I never asked for, and certainly never authorized. When I spoke with the owner he was verbally abusive on the phone and asserted i owed the company for things that he was actually trying to bill me for. Turns out he thought I was someone else; regardless, professional folks don't speak that way to anyone. read more

They gave me an estimate to replace my garage door spring for $300. After the technician came and fixed it, he charged me over $600. I'm furious and will not be going back to this company. A scam! read more

Good Quality Service of doors! install was smooth with a sticky situation of how the layout of my garage is. Great Convo with the installers! Very professional Jeremy the sales guy was very knowledgeable and very fun to talk to! also showed me how to throw cornhole bags better! 100% recommend Adam's door! Side note for the Review Down Below. They are super reasonable and always seems to go over and beyond, have you tried contacting them about it before blasting a bad review about them?? things do happen. I'm sure they'd make it right read more

We patiently waited 16.5 weeks for a door that was promised to us in 8-10, that was promised to us would be "totally void of any texture," that was ordered in matte black, and that we made clear we absolutely needed to get through winter, as we will be fabricating cabinetry and cutting tile, etc, in the garage all winter- the door we have is old, uninsulated and literally falling off of the hinges.  Without a new, insulated and properly sealing door, we cannot insulate or heat the garage.  We made this abundantly clear, even called to verify the R value rating again two weeks ago before buying insulation.  The photo in the text thread below, which the salesman verified multiple times was without texture, is exactly the door we ordered.  Today the installers arrived with exactly what we specifically said we did not want- a fully textured door in gloss black.  They also arrived without the right sized, low clearance rails needed.  Owner refused to take any responsibility, in spite of knowing we have the original text thread with the salesman.  The salesman even took credit for the mistake over the phone, but the owner literally failed to even apologize.  He refused to install the door to get us through winter while we work something out.  He did not offer any concession whatsoever.  Just ordered his installers to pack up and leave.  So all of the product we've ordered for our renovations, and all of the renovation plans we had for the entire 4 months of cold weather are now on ice...literally...and Jim the owner refused to make it right or to express even the smallest bit of remorse.  When I reminded him of how severely this would be affecting us his response was "you have a door that opens and closes."  Installers were nice kids- we even helped them pack up the door panels before they left.  Accidents happen, and if there had been even the slightest bit of grace in accepting responsibility we wouldn't be posting this.  But between the owner and the salesman, we'll never use or recommend them again.  Our winter plans are shot and they don't even pretend to care. We've had to hire an attorney to get our $2,000.00 deposit back...for a door they refused to install read more

Adams Door - The photo the salesman sent is exactly the door we ordered, which he confirmed had no texture. - Garage Door Services Near Me - Cedar Rapids, Iowa

They suck. Charged $90 for a pair of openers. They will supposedly be back this Thursday for the third time, "to make it right". They gave us old openers that were falling apart and charged us the price of new openers. The maintenance/service on the overhead doors was decent, but don't buy anything else from them. read more

I needed to have my garage door fixed. I called for service and they came the very next day. The gentleman that came, Jeff, was amazing. He was so kind and helpful. He provided good old fashioned customer service, which unfortunately does not happen a lot these days. I would highly recommend using Adams to anyone and everyone. A+++++++ read more

Kenny at Adams Door Company was super helpful, friendly and on time. He got our garage door running as it should! Will definitely call again if we have a problem! read more

If you need professional help with an existing overhead door, call Adams. I needed a couple of parts for mine and their service was excellent. Price was competitive as well. They sell and install new doors, openers etc. and based on their customer service, I'd certainly give them a chance. read more

The worst company i have ever dealt with. They installed the doors incorrectly where they almost fell off the ceiling when they went up and down. Called them more than 20 times and each time they would schedule an appointment and then wouldn't show up. They showed up twice and said their wasn't anything wrong with the doors and would never call before coming. The last time the tech showed up and said the walkin door was locked, so he called me and I told him there was another walk-in door at the back. There was 6 in. of snow on the ground and no tracks to that door and then he hung a sign on the front door (which was unlocked). When i called to reschedule they would not come back out to my house without a credit card on file because the last time they didn't call and said the doors were locked. I said they were not locked and proceeded to tell the owner Jim Lance that we told him which door was unlocked. He then called me a liar and told me he would not stand behind the doors (that should have been under warranty). He said that he would not send anyone else to the house without a credit card which we will not provide to him because who pays for the service before they get it on garage doors. I asked him directly how many people leave their doors unlocked for strangers to come into their house and he said and I quote "Nearly all of them if not all of them." I find that really hard to believe that in Cedar Rapids and Iowa City area that people just leave their houses unlocked for strangers. My husband then called them and he continued to call him a liar and would not come look at the doors. My husband suggested that he come down and look at the doors and if it was our fault then we would give them a credit card before he worked on the doors and he said "no you won't - I won't get paid." My husband said if that is true then you wouldn't be out anything since you wouldn't have done any service on the doors yet. He said no, I won't come without a credit card. He was so rude and yelled at us numerous times saything that he had spent so much money at our house fixing them for free. We then asked him why they still did not work correctly and he said they probably do work fine. We get snow, rain and ice in the garage doors. My husband then asked him why he could get on a ladder and look down the top of the garage doors and see the ground on the outside of the door and he said it was impossible. Well guess what it isn't impossible because we can. DO NOT USE THIS COMPANY FOR ANY REASON. I know of four other people that would never use this company under any circumstance after they were treated equally bad. read more