We switched to Emerald Pediatrics when Dr. Jeff joined. Yes, sometimes the ladies at the check-in were a bit rude, but have noticed they are much more engaging. Dr. Jeff is great! Never once have they forced their opinion on vaccinations on us. Once I told them that my son would never get a flu shot or HPV...they just noted it in his file. Dr. Jeff takes the time to listen to both parent and patient, explains what is going on so you understand and appreciates the parents input. read more

We are "forever" patients at Emerald and love all the staff. They are always patient, kind and helpful, whether it be over the phone or in person. On a recent visit my daughter was especially nervous about her flu shot and Olivia, a nurse, was SO patient and gentle. She talked her through the whole thing and kept my daughter from completely losing it. Just one more time we are so grateful to be patients at Emerald. read more

We switched to Emerald Pediatrics a couple years ago from a different Pediatrics office in town. I am so happy we switched. The front staff is always so friendly. We are always seen in a timely manner and any Pediatrician that we have been scheduled with has been wonderful. Our regular Pediatrician is Dr. Jeff and is a awesome! He is so great with my boys and makes their visits comfortable for them. I HIGHLY recommend to anyone! read more

I visited here after I brought my son to the ER for his first Ear/Chest infection and was told to bring him a pediatrician the next day. We were new in town and this was the first name that came up on the insurance search engine. The care was okay, but I was a little annoyed that it took about 30 minutes in the waiting room and one hour in the office after the nurse got my sons weight and measurements to see the doctor. Normally I don't judge people to harshly on their wardrobe, but the doctor was unprofessionally dressed and looked slobish. The nurses were very nice, but the doctor I saw (sorry I don't remember her name) had a default pejorative demeanor and came off a wee bit condescending. She didn't seem like she wanted me there and I reciprocated by not wanting to ever go back to the practice. They didn't really give much care to my son since they just had to look him over and we talked briefly about his eating habits. read more

I am not normally a review leaver of businesses. But I felt the compassion that was shown to me over a phone call after hours by one of the doctors at Emerald Pediatrics deserved a 5 star review. As a sleep deprived mom of a 1 week old with a very bad migraine I took migraine medicine and then breastfed. Which in hindsight is a no no and google didn't help by telling me I had done something awful. After spending an hour or two with the nurse line through my insurance and trying to get a hold of the pharmacy to ask what I should do - I bit the bullet and called the after hours line for emerald Pediatrics knowing I was about to interrupt someone's evening. The doctor who called me back, was incredibly kind, caring and sincere when telling me everything was going to be okay, here is what to look out for and to take a deep breath and forgive myself. As a mom to an infant it was one of the nicest things anyone could have done for me in that moment. I am so great full for the doctors there. And also our in person visits have always been top notch and we never feel rushed. read more

Dr. Krasniewski is absolutely amazing! I am a mom of 4!!! We recently moved into the Dublin area and switched to Emerald pediatrics! I came in for my one of my daughters appointments and told Doctor Jeff that something was wrong with her. She hated me and everything and she would drink drink drink drink and throw fits. Doctor Jeff K Never blew me off as a 1 year old being a 1 year old... HE LISTENED TO ME!!! YEP..... my 1 year old daughter was diagnosed with TYPE 1 DIABETES.... only because Dr. Jeff listened to my cries for help and used his expertise..... my daughter would NOT be alive without him.... our family truly love Dr. Jeff!! He saved my baby........ read more

Girl at the front desk had no clue what she was doing. Practice is unorganized and rude. My sick son needed to be seen and I was so overwhelmed by the unwelcoming staff that I just left. Never again. read more

I've been with this practice for about 8 years. I have 3 daughters. All of the doctors are well-qualified, professional, and friendly. There is drop-in care from 8am to 9am M-Sa. They will also make appointments after work hours from time to time, so often they are open later than a typical doctor's office. There are nurses who can answer questions and advise if a visit is necessary. The office is clean and neat with a TV to keep kids occupied and there are also books in the waiting rooms. read more

The doctors are OK(nothing to write home about)...I didn't have a problem with the service itself but you sure as hell better have money or one hell of a kick ass medical plan. If you owe them money they REFUSE payments. I was completely willing to make payments on a set of shots that fell between a lapse in insurance. They want it in full no matter how much it is. I was then told I would no longer be seen at the office since I could not pay it in full. Since the shots we have got on with a much better health care provider, and they could have been making money off of us still for their services and getting paid payments but they refused. Nice doing business with ya! Staple the bill to my casket! AND...I just read another review elsewhere stating a woman's son was DENIED being seen for his ASTHMA medication because she owed the office 250 BUCKS!! They don't care about the kids, they obviously just want your CASH. read more

I have been using this pediatricians office since my first daughter was born almost 2 years ago. I have had a very positive experience so far. I usually see Dr. Sarah Behrens for well visits, but have also seen Drs. Ginocchi, Plachta, and Thompson. I have found all of these Drs. to be pleasant, and very thorough. They have always taken the time to answer any questions I have had. The nurses there are also very friendly, and have always done a good job caring for my children. Making appointments has never been a problem, and we have always been able to get in either the day of the call or the next day if called later in the day. The ladies who run the front desk are always very courteous, and polite. I have never had to wait long in the waiting room, but have once had to wait for a while in the exam room. I do know however, that the day I had to wait I had called last minute for an appointment, and they had squeezed me in, so I can't really complain about that. I understand that drs. offices are rather busy, and that that is not their norm. I also like that they don't hand our antibiotics left and right. Now don't get my wrong. I am all for antibiotics when they are needed, but I don't want my children on them unless the dr. knows for sure that they are needed. I am glad they don't hand them out for every little sniffle. My daughter is going to be two in October, and has only been prescribed antibiotics once for an ear infection. The few other times I have taken her in for an illness they have taken the wait and see approach, and she has gotten better on her own. I also like that Mon-Fri from 8 am to 9 am are walk in hours, where no appointment is needed. My only complaint about this practice right now is that they don't go to Dublin Methodist Hospital, which is where I had my last baby, and plan to have any future babies, so my youngest daughter had to see the hospital's on-call pediatrician while still in the hospital. All in all I think that this practice has drs. who love what they do, and are very caring, and concerned for your children. read more

My two boys see Dr. Parsons and she is awesome! I highly recommend her. The nurses and front desk staff are nice and helpful. The nurse line is very helpful and they are very diligent about calling back. The wait time in the waiting room isn't bad. Occasionally more waiting time in the room but not too bad. The daily sick appointments is nice. My only complaint is that they don't work at Dublin Methodist and that's where may babies are born but it's worth seeing an on call doctor and waiting a week to see Dr. Parsons. She is great with my boys, very thorough, never feel rushed and she is very down to earth. read more

I was looking forward to transferring my 2 year old to this practice after referrals from friends who go here but I cancelled the request after I visited on my own prior to the first appointment. Disappointed with the lack of customer service. Waiting room, and if they don't have time to talk to a prospective patient then it's not worth my time to trust them with my daughters well being. First, the waiting area was not clean, water on the ground, and there is not a separate area for sick children to wait. Second, they don't offer a consultation appointment to talk or meet their doctors, which other practices do. Third, when I asked the ladies at the front desk questions about their practice since you can't speak with the doctors, they basically said its normal to have about 20 minutes of wait time to see a doctor, they have no time with their busy schedules to meet prospective patients, and if you even want to think about a delayed vaccination schedule forget it because that is not possible at their practice. Then one doctor was kind enough to stop by the waiting window and say that they don't let patients skip or delay any vaccines except flu vaccine. I kindly thanked them and walked out to realize that this definitely is not a practice that I would feel comfortable having my daughter join. Also, i didn't mention that when I called a week prior to pre register they told me I could swing by to visit the office. I had stopped by on a Thursday late morning since that day is typically a better day for doctors vs earlier in the week when they are busy with patients from the weekend. So much for being considerate of their schedules! read more

I read the review by Kristy A. and wondered what office she went in. I have a son who has some special needs. His doctor is Dr. Behrens. She is a wonderful, caring doctor who spends as much time as I need with her. She is always quick to all my needs and her staff has always been nice. The reason the mother had a long wait in the exam room is because the doctors are so thorough. I'll take a doctor who cares about my son over one who cares more about her appearance anyday. Kristy A. should get a life and a clue!!! read more

Horrible experience! Do not use this group! As a fellow physician, the pediatrician we saw Dr. Plachta, was impersonable and quite frankly, clueless. When I got the bill, I couldn't believe my eyes and dealing with the billing was worse than my experience with the physician. Avoid at all costs! read more