Dr. Sinclair is the best! While we are only one month into using the pediatric concierge service, I…read morecan honestly say it has been amazing. With our infant in daycare we are no stranger to coughs/colds. Being able to text Dr. Sinclair during off hours in the mornings and evenings gives our family the comfort we need as new parents. The response time to messages is very quick, and we've even used photos and videos to help in diagnoses and treatments. We have gotten prescriptions ordered the same night (invaluable when dealing with a fussy baby) with in-office follow-ups the next morning. She asks US when we are available to come in, and it seems as though she cares for our infant as much as she would care for her own children. I cannot say enough for how amazing this service has been in the first month. I look forward to continuing our relationship with Dr. Sinclair!

From the owner: Roots & Wings Pediatrics provide Concierge Medicine for children in Columbus, OH. Dr. Sinclair is…read morebringing back the days of same day visits, directly communicating with your doctor (even texting), and even home visits!

I rarely do reviews and I am super impressed with the professionalism of the admin staff, from…read moreunderstanding my LO's anxiety about shots and made accommodations for us with gradual series to improve her overall experience and trust. The RN team has been amazing. So kind so gentle. RN Nikki really made us feel like we can trust them with good ethical care. My LO had been traumatized by another clinic down the street that held her down and tore her pants!! Which is just ridiculous and unhelpful. I have to commend the staff. They really have been so welcoming. Thank you!! Your kindness and understanding really helped me have faith in the medical system. PS - their office is redone and sooo cute with an aquarium of fishes and clean and bright!

Most of The physicians are really great (Dr Lauren Bar Lev is the best in the business (like…read moreliterally the entire world of Peds not just Dublin, not just Cbus, she's literally legit the best in the world, she wins the Peds Olympics) Dr DeVoe is really good. Dr Fosselman told me that 'all girls vaginas smell' when I expressed concern over one of my daughters potentially having a UTI at one appt, so I can assure everyone we won't be seeing him again. To sum it up, most of the providers are fantastic, the front desk staff is horrendously rude in person and they have treated me harshly time and again. I work at a hospital (I am a healthcare worker) so I feel as though I have a right to express my opinion on how awful they are. Dr Bar Lev is the reason I stay!

I have two children that have been seeing Dr. Camp for four years now. One child is developmentally…read moredelayed and disabled with cerebral palsy +. We have complex needs and have had an incredible support network designed largely by Dr Camp's expertise and attention to the details of our needs. But at the end of the day, this note is in thanks to such a remarkable person that has helped us navigate parenting and childhood opportunity and challenges. Having the nurse line, the follow thru, the easy messaging. This is the place for your family.

To start, our provider is amazing- Dr. Brown. My issues are with the billings and records folks…read more We've been patients for 7.5 years. Occasionally we had the communication issues others are complaining about, but nothing too drastic. We have recently moved out of state and that's where all the issues start. Our current pediatrician reached out requesting electronic records for our three kids. The office called and let me know that there would be a fee for that. This is the first I've ever heard of a fee for providing a new doctor with records for continuity of care, and the only provider in Columbus that tried this when we moved. I asked what exactly the fee was for and was told "because we can". Now they refuse to provide the records unless I pay the fee. It's exploitive and an obvious attempt to penalize people for leaving the practice. The fee is nominal, but that's not the point. We have paid enough over 7.5 years to not nickel and dimed over moving for work. After an email from the office, about refusing to send records, I checked our account and they actually billed the account despite having not provided the records in question. How that's ethical I do not know!

I've been seeing Dr. LaMonte since I was kid. He went on to be my kids' pediatrician since I became…read morea parent 12 years ago. My mom started seeing him after one of my brothers was experiencing extreme issues that weren't being taken seriously. After the switch, my brother's health improved because Dr. LaMonte actually took the time to listen and address concerns. I can say as a parent, my experiences have been pretty similar. Dr. LaMonte? A saint. 50 stars. He's so kind, the kids love him, he's never made me feel silly for asking questions, he doesn't pressure me into options I'm not comfortable with and instead helps me find alternatives. I live in Worthington but still drive to Hilliard to see him because I like him that much. I sincerely hope he doesn't retire before my youngest turns 18 because I don't know if a replacement doctor could ever live up to the example he's set. The other doctors here though? Not my cup of tea. Most are fine, if impersonal. They'll do in a pinch but I've just come to utilize the urgent care close to me if a kid is sick and Dr. LaMonte isn't available. There's a particular doctor here that I'd sooner take my kids to the ER for an ear infection than to her. But my biggest complaint, and the complaint of everyone I know who also goes there, the desk staff. I don't think I've ever had a pleasant interaction with them if I had to do anything beyond simply check in. Imagine Smaug guarding the Lonely Mountain treasure. Picture McDonald's employees protecting their extra dipping sauces. Monty Python's Black Knight guarding his bridge if you will. This is the vibe I get from the front desk anytime I need a form, or to request an appointment, or to pick up filled out forms, or to ask the doctor a question. Like I don't understand their level of gatekeeping and why the simplest requests turn into some epic tale that'd make George R.R. Martin proud. So the too long;didn't read version is if you can get an appointment with Dr. LaMonte the weird desk staff is worth it even though they're extremely frustrating. But I wouldn't really bother if I had to see another doctor at this practice.

My children have been seeing Dr.Reis for about 10yrs now! I love that he remembers them, so it's a…read morepersonable experience everytime. He takes his time to listen to them (and me). No matter the reason we are there, my children are comfortable and confident with him. This office is always clean and the staff up front have always been really nice!

Best Pediatric MD! He's taken care of my 2 kiddos and my nephew! He truly cares about his patients…read moreand never makes you feel rushed.

Dr. Loar is experienced and highly educated. He listens intently and has a calming demeanor. His…read moreexplanations are thorough and clear. Pediatricians at this level have my trust, always.

I have taken my children here since 2008. It's always been a great experience with quality and…read morecompassionate care. Dr. Jen is our main doctor who is awesome, but we have also seen Dr. Patty, Dr. Bethany and they are all great! Knowledgeable, kind and personable doctors, nurses and staff. Easy to get in to be seen for acute issues.

a week ago Rude…read morecheck in staff and long wait times to see the doc. Toughed it out with this practice for about a year. I have 4 young kids and racked up about $100 in co-pays that my insurance didn't cover. I was on a payment plan and this practice admitted to losing my card information and stopped the payment plan on thier end. They called me practically every day to collect the $100 and the billing department was mean and ruthless! I called them back today to resume balance arrangements and was told they sent my account to collections and I need to find a new doctor for my kids. All of this over $100! I don't have many positives to say other than Bethany Caldwell was patient and decent as a doc.

My child was assaulted by Dr. Tricia!!…read more I cannot speak for the other providers at this practice, but if you have an intact son, I highly suggest you keep him away from Dr. Tricia. She forcibly retracted him 5 times at his well baby visit despite me saying, "no we don't do that!" And "please stop!" Then she forced us out of the practice when we challenged her forced retraction on our son. Not very good customer service, violating our consent, and forcibly retracting our sons penis against our wishes and assaulting him is cause for a 1 star review. Please use caution when bringing your uncircumcised sons here!!

I am starting a new life of reviewing things for new parents. Yea! Of course, I have no other…read morepediatrician to measure my review hence the four stars. I really liked Dr. Tim as he was very comprehensive with his information. He told us about himself, background, schooling, and personal experience with his own children. Two of his sons were preemies which made us very comfortable because we have one of our own. I am glad to know that he knows how we have felt and he understands the preemie condition. The staff was great as they were excited to meet us and very congenial. the one nurse went searching for a book to give us about the first year with a child. I felt like they welcomed us and claimed us in one visit. They have two waiting rooms, one for healthy children and another for sick. I am glad my wife pointed this out as we were leaving because I wouldn't have noticed it. We only had to wait 2 minuted before we were called back in. My daughter actually enjoyed her visit even her vaccinations. They have a sick hour from 8-9 AM everyday where you can stop in for an unscheduled visit in case you are worried about your sick child. The building is new which also makes this very nice. No problems with parking. I would recommend coming here as I have other friends who really like this office. They have at least 4 doctors, but I have only met our main doctor as of now.

Have always been able to get medical advice and/or an appointment when needed, even on weekends and…read moreoff hours.

We have been going to the office for a few years now and it's been great. Our pediatrician is…read moreexcellent and I've always been able to get in with urgent concerns.