I haven't been into the office yet, but the people I've spoken with on the phone to make my first appointment were very courteous, professional, polite and friendly. I am excited to see the office and meet the doctors and staff. I'll update my review after my son's appointment.
** UPDATE ** I've been bringing all four of my children to this practice now for probably 2-3 years, and I am grateful for the excellent care they provide. When my children have been sick or I have had concerns about their health, they have always been quick to get us in and seen.
I have had one frustrating experience when one of the receptionists forgot to check us in, therefore we waited for over an hour before I went up and asked what was happening because people who were coming in long after we did were being called back. Unfortunately, by that time, it was so far beyond our appointment time that we had to leave and come back later in the day. I assume it was an honest mistake because I believe the receptionist we dealt with was newer, and perhaps inexperienced. This has not been a regular experience, and in fact, has not happened since.
Overall, I am happy with the care my children receive here, and will continue to bring them back. read more