Rescheduled an appointment the day of the appointment and was charge as if it was a no show…read moreappointment. No one informed me there would be a charge for same day reschedule & I never received anything in writing. They claim it is posted at check in check out so I owe a No show fee for a same day rescheduled. Not impressed...

Great family doctors for all of your needs. We adore Dr. Simon and switched when Dr. Blocker left…read morethe practice when she moved. Dr. Simon is sincere, listens and takes great notes. We all visit him for our annual wellness visits and all the stuff in between. I get to use a patient portal to schedule appointments, send the doctor a message or ask a question and to make any payments. The office is also easy to access, right off Polaris Parkway near the corner of Maxtown amd Route 3. It's in a large building on the 2nd floor. The best thing about the visit is seeing the fish tank. The fish tank has all the characters of Nemo. Yes, it makes me feel like a kid again every time I see it.

I have two children that have been seeing Dr. Camp for four years now. One child is developmentally…read moredelayed and disabled with cerebral palsy +. We have complex needs and have had an incredible support network designed largely by Dr Camp's expertise and attention to the details of our needs. But at the end of the day, this note is in thanks to such a remarkable person that has helped us navigate parenting and childhood opportunity and challenges. Having the nurse line, the follow thru, the easy messaging. This is the place for your family.

To start, our provider is amazing- Dr. Brown. My issues are with the billings and records folks…read more We've been patients for 7.5 years. Occasionally we had the communication issues others are complaining about, but nothing too drastic. We have recently moved out of state and that's where all the issues start. Our current pediatrician reached out requesting electronic records for our three kids. The office called and let me know that there would be a fee for that. This is the first I've ever heard of a fee for providing a new doctor with records for continuity of care, and the only provider in Columbus that tried this when we moved. I asked what exactly the fee was for and was told "because we can". Now they refuse to provide the records unless I pay the fee. It's exploitive and an obvious attempt to penalize people for leaving the practice. The fee is nominal, but that's not the point. We have paid enough over 7.5 years to not nickel and dimed over moving for work. After an email from the office, about refusing to send records, I checked our account and they actually billed the account despite having not provided the records in question. How that's ethical I do not know!

We've been with the practice since 2005 when my first son was born. Started with Dr Petrella and…read moremoved to Dr Barson a couple of years ago. Over the years we've seen other doctors and they all have been amazing. Well, besides one experience, but that dr is no longer there. Even the billing dept people have been sweet when I got calls about forgetting to pay my bills (oops!). Two thumbs up!

I want to start off by saying that there are at least two amazing doctors and several wonderful…read morenurses in this practice. However, after several years as patients here, we just received a letter telling us that they would no longer see our daughters because they have not received the Chickenpox vaccine!! Every parent should have conversations with their children's doctors and do careful research concerning vaccines. This particular vaccine is sourced from an unethical cell strain (from an aborted fetus). We weighed the risks and selected to avoid that vaccine. We feel like the practice has decided not to partner with the parents but to just push away anyone who doesn't go along with the "group think'. I am so disappointed by this practice. I feel bad for the level headed doctors and nurses who were overruled by the tyrrany of the majority. We will miss seeing them! If you want to have a say in your child's medical care, avoid this practice. I am editing this to add that we received a third letter, certified mail, signature required, telling us that our son (7 months old) would also no longer be seen by his doctor. I am surprised that more people haven't been commenting about this. To use scare tactics like get every vaccine according to the very rigid CDC guidelines or get out is a hard stance. Different kids have different needs. I'm certain at this point that it boils down to money. My heart goes out to the parents and kiddos at this practice. Be aware that they may not have your children's best interests in mind. You must be your child's advocate!

Agreed on these solid reviews for doctors! Front desk staff and the doctors have all been…read morephenomenal. They are quick, friendly and clean. The front desk area has a large fish tank with all kinds of paintings and pictures for the kids to take in. In particular, Dr Fuller has been knowledgeable and patient with our kids and with us. He has provided top notch healthcare for our little ones. Thanks so much!

I am a single mom of 2 and I wanted a place to help my children stay healthy. I chose this…read moreestablishment and it was terribl. My youngest was having her 2 year old checkup and in the waiting room. One of the nurse's child was yelling loudly and he came over to me and was touching my toddler and i kindly asked him to stop but he ignored me and kept doing it. Then my 7 year old was being checked by a doctor she looked away and at me for just a second and the doctor yelled at her to stop being a bad kid. And my kids are not getting the coronavirus vaccine but the nurse kept trying to bribe my kid with a Princess sticker and was being rude to me because I was shutting it down. And I forgot to mention that in the waiting room they played dance moms and there were so many curse words and I don't want my daughters to be exposed to that. Overall it was an awful place and I am never going back again.

We've been coming to Rivers Edge for the past 7+ years. Sotos was an amazing doctor very sad to see…read morehe's moved on. Anyway. Dr. Mahoney is a lovely lady and a great doctor. She remembers each of my children and any previous diagnosis or pre existing conditions. I highly recommend this office. They have excellent bedside manners, from the receptionist at the front and every other staff member whom I've had the privileged to encountered. Today we tried to call to make an appointment but something was wrong with they're phone system. We showed up after the walk in hours. (Great to have btw.) Despite that we were able to get our child in to see the doctor.

Dr. Mahoney is the kindest and most gentle doctor I have ever seen. She is absolutely amazing with…read moreour five year old daughter. She gets the information from our daughter in a fun way that doesn't make her nervous or shy. As first time parents, she listens to all of our crazy parent questions and puts our fears at ease, but also allows you to ask all those questions, never rushes you, and never makes you feel silly for worrying or wondering. I can't possibly begin to describe how wonderful she is even if I wrote a book about her.

Dr. Sinclair is the best! While we are only one month into using the pediatric concierge service, I…read morecan honestly say it has been amazing. With our infant in daycare we are no stranger to coughs/colds. Being able to text Dr. Sinclair during off hours in the mornings and evenings gives our family the comfort we need as new parents. The response time to messages is very quick, and we've even used photos and videos to help in diagnoses and treatments. We have gotten prescriptions ordered the same night (invaluable when dealing with a fussy baby) with in-office follow-ups the next morning. She asks US when we are available to come in, and it seems as though she cares for our infant as much as she would care for her own children. I cannot say enough for how amazing this service has been in the first month. I look forward to continuing our relationship with Dr. Sinclair!

From the owner: Roots & Wings Pediatrics provide Concierge Medicine for children in Columbus, OH. Dr. Sinclair is…read morebringing back the days of same day visits, directly communicating with your doctor (even texting), and even home visits!

I rarely do reviews and I am super impressed with the professionalism of the admin staff, from…read moreunderstanding my LO's anxiety about shots and made accommodations for us with gradual series to improve her overall experience and trust. The RN team has been amazing. So kind so gentle. RN Nikki really made us feel like we can trust them with good ethical care. My LO had been traumatized by another clinic down the street that held her down and tore her pants!! Which is just ridiculous and unhelpful. I have to commend the staff. They really have been so welcoming. Thank you!! Your kindness and understanding really helped me have faith in the medical system. PS - their office is redone and sooo cute with an aquarium of fishes and clean and bright!

Most of The physicians are really great (Dr Lauren Bar Lev is the best in the business (like…read moreliterally the entire world of Peds not just Dublin, not just Cbus, she's literally legit the best in the world, she wins the Peds Olympics) Dr DeVoe is really good. Dr Fosselman told me that 'all girls vaginas smell' when I expressed concern over one of my daughters potentially having a UTI at one appt, so I can assure everyone we won't be seeing him again. To sum it up, most of the providers are fantastic, the front desk staff is horrendously rude in person and they have treated me harshly time and again. I work at a hospital (I am a healthcare worker) so I feel as though I have a right to express my opinion on how awful they are. Dr Bar Lev is the reason I stay!

We've been coming to Westerville Pediatrics for 17 years now and have always had good experiences…read more The doctors, nurses and front desk staff are wonderful. It's been a little difficult getting ahold of the billing office from time to time but that's the only complaint I have.

The practice hasn't been the same since Heather McConnell left and we were placed with Dr. Yaw…read more From the staff, Dr's, etc - it went all downhill. Our kids were here for 8 years and it's sad to see how bad things have changed. Even nickel and diming for FMLA paperwork? Giving us hassles over faxes? Really? You are a Dr office! We transferred our three children to another pediatrician office. Avoid this one!

I've been seeing Dr. Lawrence here for a couple of years now, and I've been nothing but happy with…read morethe care I've received. She's patient, she listens, she's non-judgmental (I don't get that a lot as a fat patient) and she's more than willing to work with me on healthcare needs and goals instead of jamming prescriptions and diagnoses down my throat. (Can you tell I've had less than stellar doctors before? XD) The staff, from front desk people to nurses and social workers, is always friendly and professional, they're usually running on time or within perfectly acceptable ranges, and they're even good at drawing blood from my temperamental veins. I'd definitely recommend this place to anyone needing a new primary care person.

I've been taking my daughter to see Dr. Bates for the past year since my daughter was born. I've…read morebeen very happy with Dr. Bates. She always takes plenty of time to answer all of my questions and address my concerns. This is a pretty small office. I've found it easy to schedule appointments both for sick visits as well as regular check ups. I haven't had the opportunity to see any of the other doctors except over the phone when I've called the on-call doctor. I've found the nurses and office staff to be very helpful and pleasant as well.

This place is so kind and so easy to schedule with. When we've had urgent needs for our babies they…read morehave been wonderful. Love love the support

Sort of an urgent care for kids, we came here because K had a minor issue and her doctor referred…read moreus here. Turned out to be nothing serious, but we felt heard and cared for the whole time. Sometimes you just have to have things checked out. She got a sticker, staff treated her well, the place is clean and easy to find.