The first Vanguard spa I bought in 2006 is at my daughter's home, it hasn't been moved and stopped…read moreworking last spring 2024. We had 2 service calls and it was still not repaired. We were told to have the electrical going to the spa checked which we did using the electrician that the shop recommends. Ken Thompson and he said the electric and the 50 amp are perfect. The issue is the spa works for about a day then shuts off. Something is triggering. I went in the Shop over a week ago as my daughter who is a full time High school teacher & her husband a fire fighter don't have time to follow up on this and get it fixed and she asked me to please get it repaired. With David Grant, I relayed that we had electric connections checked out and it's the spa needing repair still. And I asked that he pass on this critical info to the repair manager This is an open ticket since starting last June or July 2024 I believe. So I'm hoping for some priority since this repair issue is long time pending and my little grandsons want to use the spa as a warm pool. As well as my daughter and her husband who both work hard daily. This repair order should be prioritized over all the orders taken since as it's not been fixed and the other requests that came in after should be repaired after. It's an open ticket I'm waiting for a phone call to set up the repair appointment. Since this spa is old now we are wondering if perhaps it needs new mother board or of maybe the heater is triggering it to overheat and shut off. Something is triggering a shut down and diagnostics need to be ran. Please schedule the appointment as we are repeat spa buyers and the original spa repair request is from last summer. We are loyal Hot Spring customers and want many more years using these wonderful spas. Please all of us and the grandsons ages 3 and 7 will be so grateful Thank you ! I will update this once the spa is repaired and running

This is the second hot tub I purchased from Lora et al at Atascadero Stove & Spa. In fact, it's the…read moresecond Hot Springs SX model we've purchased. Love that Moto Massage!! After a bit of a wait for production, Wes and assistant easily and carefully installed our tub and reviewed all of our cleaning and maintenance responsibilities. On top of that, Wes took time out of his busy day to inspect and clean a pellet stove we just inherited when we purchased our new home. He definitely went above and beyond.

After a solid recommendation for a oool contractor, we contacted Ian and Tami Charnley at Barefoot…read morePools in Paso Robles, CA. We were immediately impressed with their professionalism, knowledge and interest. Their timely estimate was very reasonable and comprehensive. Their crews were everything you could want. They showed up early and stayed until their work was done. One of the best crews I've ever seen, and I've worked with many contractors. Their attention to detail and thoughtful suggestions were spot on. What more could you want! I was so pleased I cooked lunch for them at the end of the job. When the pool was completed, another service provider suggested them for landscaping services. Ian had started as a landscaper and his thoughts and expertise complimented my vague vision perfectly. Again, the crews were timely and genuinely interested in our project. I couldn't be more pleased. I highly recommend them for both pool construction and landscaping.

We had the absolute best experience with Barefoot Pools! Ian and Tami are exceptional visionaries…read moreand also have a ton of real experience for practical and helpful recommendations. Tami and Ian were very up front and honest about cost and value of our choices. We had great communication and often had real time text of discussion with the entire Barefoot Pools leadership team. Our backyard is amazing and I love that we worked through one stellar company to do everything: pool, pavers, landscaping and more. We are already planning to use Barefoot Pools for another project.

Went there for the first time today…read more We had a great, relaxing time. Nice, clean, simple, amazing scenery surrounding the place. Pool was huge and spacious and hot springs area was very comfortable. They even had a super chill orange cat. That's a plus in my book!

We came in and left as soon as we saw the condition of this place. The smell of sewer or rotten…read moreeggs was unbearable. We should've requested a refund, but all we wanted was to get out of there as soon as possible. There's no where to park, there's only 2 bathrooms and people take forever to use them. The water from the hot spring is green and smells horrible . Honestly, don't waste your money .

The best, most affordable pool builders in SLO county!…read more Thank you Backyard Visions for fixing all the mistakes made by CCH pools. You all went out of your way to be kind, helpful, and affordable!

We really enjoy our pool built by Backyard Visions. We pay for the weekly service as well. Wish we…read morehad built a pool years ago.

We had to call three times in 9 days to get an appt. The day of the appt no one showed up or…read morecalled. Horrible service and lost sale.

Really great experience working with Pacific 805. Small business that is extreme knowledgeable…read moreabout their product. Great delivery experience and purchase. Thanks Pacific 805 Spas!

We were looking for a spa. With so many locations and so many brands I was confused. Our 1st stop…read morewas hydro heaven. I had done business many years ago and worked with Raffie. He was so helpful back then. Thought I would keep it local. His employee was great with our question & answeres. 2 days later went back and spoke to Raffi again helped us with our questions and answers. Bought a Viking spa. We are very happy!! Keep it local!!

After months of trying decide what type of spa to purchase (and where to purchase) we ended up with…read morea spa from Hydro Heaven. I promised Raffi a glowing review because of the incredible customer service he, Mike and the other guys provided. I was in the AG location a lot...asking a lot of questions...waffling back and forth...and all the time he was patient, helpful and knowledgeable in our purchase. We chose a spa off the floor to get in time for Christmas and they installed it without a hitch...even after a rainstorm and soft muddy grass. The guys installed it beautifully, Raffi polished up my spa, taught us all about the chemicals and left us with a great spa. I recommend Hydro Heaven!!! Great customer service and we love our spa.

Willing to help fix issues I've had with the hot tub and explained to me why I was having the…read moreissues. Truly appreciate the owner reaching out to make a difficult situation easier

Bought a hot tub from them at one of the Spa Fairs. Our model sprung a leak after 1.5 years. I…read morecalled and did receive a call back but after the initial call there was always an excuse. "They are at a show this week....she will get back to you." Nothing. Then the the guy was on vacation. I left multiple messages but eventually I gave up. Tried to use a leaking hot tub best we could with no responses. Now it won't heat or jets don't come on. Probably fried something due to the first issue. DO NOT waste your money here. I bought a new tub from another local central coast vendor.

Love working with Dane. So helpful and a really good guy. Knows and cares about his customers…read more Remembers them, what hot tub they bought, and makes himself available for questions and troubleshooting. Great local, family business!

Bought a spa from them several years ago and now, Dane does not want to sell us three replacement…read moreitems. What kind of good business does this? We definitely will not be buying a next spa from them.