Travis is reliable and professional. He keeps repair costs low and does high quality repairsread more

Travis knows spas and how to diagnose and fix them. He helped me determine issue with my 20year old…read morespa motor and find best price for ordering replacement. He installed motor and wired it up. He also repaired a PITA leak from the spa light fixture, so water would not short out the new motor. Travis ain't cheap, but good value to get spa back up and running at fraction of cost of newer models-if you can get one (delivery's are 3+ months out). He a nice guy to talk to and learn from as he goes if you care to ask.

August 2026 . They have returned and closed but still selling fireplace inserts from home I…read morebelieve. Backyard Visions is the new Hot Springs dealer in Atascadero

This is the second hot tub I purchased from Lora et al at Atascadero Stove & Spa. In fact, it's the…read moresecond Hot Springs SX model we've purchased. Love that Moto Massage!! After a bit of a wait for production, Wes and assistant easily and carefully installed our tub and reviewed all of our cleaning and maintenance responsibilities. On top of that, Wes took time out of his busy day to inspect and clean a pellet stove we just inherited when we purchased our new home. He definitely went above and beyond.

After a solid recommendation for a oool contractor, we contacted Ian and Tami Charnley at Barefoot…read morePools in Paso Robles, CA. We were immediately impressed with their professionalism, knowledge and interest. Their timely estimate was very reasonable and comprehensive. Their crews were everything you could want. They showed up early and stayed until their work was done. One of the best crews I've ever seen, and I've worked with many contractors. Their attention to detail and thoughtful suggestions were spot on. What more could you want! I was so pleased I cooked lunch for them at the end of the job. When the pool was completed, another service provider suggested them for landscaping services. Ian had started as a landscaper and his thoughts and expertise complimented my vague vision perfectly. Again, the crews were timely and genuinely interested in our project. I couldn't be more pleased. I highly recommend them for both pool construction and landscaping.

We had the absolute best experience with Barefoot Pools! Ian and Tami are exceptional visionaries…read moreand also have a ton of real experience for practical and helpful recommendations. Tami and Ian were very up front and honest about cost and value of our choices. We had great communication and often had real time text of discussion with the entire Barefoot Pools leadership team. Our backyard is amazing and I love that we worked through one stellar company to do everything: pool, pavers, landscaping and more. We are already planning to use Barefoot Pools for another project.

Went there for the first time today…read more We had a great, relaxing time. Nice, clean, simple, amazing scenery surrounding the place. Pool was huge and spacious and hot springs area was very comfortable. They even had a super chill orange cat. That's a plus in my book!

This is the "Fountain of Youth " - I love Avila Hot Springs! I went 3 times while on vacation…read morestaying in Pismo Beach. It warmed my bones and muscles to the core... and then take a dip in the refreshing Olympic-sized pool....the experience was incredible!

August 2026. BV has taken over the Hot Springs Spa hot tub franchise as Stove and Spa Shop owners…read morehave retired. Aug 2026. This is good news.

For spa chemicals these folks are AMAZING. They are all very knowledgeable and very helpful. They…read moredo not 'over sell' like Idlers does. Thes folks are honest and straightforward and helped me to save on my spa chemicals, unlike the other company. They do water testing and make recommendations on the spot. This is my 'go to' spa store.

We had to call three times in 9 days to get an appt. The day of the appt no one showed up or…read morecalled. Horrible service and lost sale.

Really great experience working with Pacific 805. Small business that is extreme knowledgeable…read moreabout their product. Great delivery experience and purchase. Thanks Pacific 805 Spas!

Hydro Heaven took care of us from start to finish. Excellent teamwork led by Raffi. Thank you guys…read morefor a terrific installation.

We were looking for a spa. With so many locations and so many brands I was confused. Our 1st stop…read morewas hydro heaven. I had done business many years ago and worked with Raffie. He was so helpful back then. Thought I would keep it local. His employee was great with our question & answeres. 2 days later went back and spoke to Raffi again helped us with our questions and answers. Bought a Viking spa. We are very happy!! Keep it local!!

Bought a hot tub from them at one of the Spa Fairs. Our model sprung a leak after 1.5 years. I…read morecalled and did receive a call back but after the initial call there was always an excuse. "They are at a show this week....she will get back to you." Nothing. Then the the guy was on vacation. I left multiple messages but eventually I gave up. Tried to use a leaking hot tub best we could with no responses. Now it won't heat or jets don't come on. Probably fried something due to the first issue. DO NOT waste your money here. I bought a new tub from another local central coast vendor.

We had a very disappointing experience with Xtreme Backyards. They were at the Paso Robles…read moreFairgrounds for their recent spa sale and I decided to attend. The shopping process was pleasant, welcoming, and my salesman was very knowledgeable and answered all of our questions. When I decided to move forward with the purchase, the salesman discussed the details of delivery and assured us that they would provide the delivery people who would remove the old spa and unload/install the new spa and I would only need to provide one person to be a spotter for their delivery people to ensure the spa doesn't tilt one way or the other. Delivery was very straightforward; my yard was very easy to get into and there was plenty of room. Then, when they called me to schedule delivery, they informed me I would need to provide two people to help with delivery and heavy lifting. I said this was not the agreement and that I didn't have anyone physically capable to help with this. Unfortunately, on delivery day, only two of their delivery people showed up. Me and my daughter were expected to move the old spa and unload the new one, which was something that we never agreed to and were unprepared for. I am a 62-year-old female with a back injury and was not able to help. If you go to the appliance store to purchase a new refrigerator, you aren't expected to have to help the delivery people drag it into your home and risk it being damaged, right? This was my fear as well as I didn't want to become injured and I didn't want my new spa damaged. To make matters worse, the new spa arrived on the delivery truck without any protective covering, plastic wrap, styrofoam, etc. It also had standing water in the bottom and water continued to drain from the jets during the moving process. It also had scrapes and scuffs on the top. There was a yellow hard water line around the entire inside of the spa. There was a sandpaper-like residue on the walls in the entire inside of the spa. The filters were filthy. And then I realized that I was given a floor/show model but I didn't agree to purchasing one. As of today, I am still working on removing the hard water residue on the inside and have yet to sit in and enjoy my spa. The delivery person poured some chemicals from the chemical kit into my spa and left. Considering this was a significant purchase, it was reasonable to expect a follow up call from a staff member to make sure I was satisfied with my purchase, the delivery process, etc. which of course, never happened. What was agreed upon during the sale was completely different from what actually happened. I feel misled and taken advantage of. This was a major purchase, and the lack of professionalism, customer service, and transparency is incredibly frustrating. Based on our experience, I recommend shopping around and purchasing from another company.

Great service, great product, very friendly & knowledgeable staff in house as well as installation…read moreteam.

Love working with Dane. So helpful and a really good guy. Knows and cares about his customers…read more Remembers them, what hot tub they bought, and makes himself available for questions and troubleshooting. Great local, family business!

We bought a Hot Spring spa from Monica. Great customer service went above and beyond to answer all…read moreof our questions & got us the best model for my son and budget. They had a great Memorial day Special/ 4th of July and we got our spa last summer. We had Tyson come up to do some adjustments today and he was so professional and courteous. We had a wonderful experience with him. Spas by the Bay has a great showroom with a lot of models. They took the time to explain how to use the chemicals and what would be a better system for us a salt vs chemicals. When I did my research, hot spring spas are the Mercedes of all spas. They have the best warranties and are the most energy efficient and less maintenance/more reliable.

Great experience with Spas by the Bay. Sales, product, installation, and service all outstanding…read more We worked with Joe who knew the product, was not pushy at all, answered all our questions, and facilitated the build and install. We got a 2026 model Hotspring Jetsetter LX. Best hot tub I have ever been in, super quiet, powerful jets. We use it a few times a week. I was a bit concerned about the power needs of keeping it hot but the insulation is amazing and the heater only comes on for a few minutes every 4 or 5 hours (see the graph from my Tesla power management app). The top is very light but keeps in heat and also the water. Only had to add a bit of water after 3 months! Recommend this equipment and this vendor. I can't comment yet on their warranty service as the product has been flawless.