1. Em Tech Auto Glass

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Seattle, WA

Em Tech Auto Glass

4.8 (4 reviews)
Closed • 9:00 am - 5:00 pm

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Wind Tech - Since 1985, NGA Certified, A+ BBB Member.

Wind Tech

(325 reviews)

I had to replace my windshield for a long crack. With great ratings I went with Wind Tech. They…read morecome to your home to do it which is very convenient. Friendly service, great communications, and job well done! Roger was great!

Because my claim has finally settled with my bank and car insurance, I am finally writing my…read morereview. My 2024 Audi Q5 needed a simple windshield repair. Alongside these newer cars, I learned the camera also needs to be recalibrated for lane assist & other features to function. All of my car's safety features were working prior to this appointment. Scheduling with Roger was fairly easy. He insisted that he worked on newer German cars all of the time, so I felt comfortable after seeing the positive reviews (side note: most of these reviews are for OLDER cars that do not need the recalibration). He was able to come replace my windshield within the week and then had me make an appointment with another guy (Jeff, whose business is Reign Calibrations) he works alongside to recalibrate the camera. Spoiler alert: he was unable to recalibrate the camera. So I contact Roger asking about next steps. He tells me these cars can be finicky and that he wanted to look at the installation again. I actually called Audi at this point and asked for one of their tech's opinions. They told me the gel pad almost always needs to be replaced. When I told Roger what Audi told me, he told me, and I quote: "Do not listen to Audi, because they just want your money." Don't listen to the people who work on these cars all day? Interesting. After this comment I was losing faith. Over the next couple of days, Roger and Jeff (the guy who does his windshield calibrations) changed the course of action for what they wanted to do about the situation several times. First, they wanted to take off the bracket, reinstall it, then try a recalibration. Then, they wanted to replace the gel pad and try again. Lastly, they wanted to put on a new windshield and try again. At this point I felt as though they were using my $50k car as a guinea pig and I'm very suspicious at this point. I ended up calling another auto glass company in the area and they gave me a lot of great advice. They were very surprised at what I was telling them about the situation (Audi included). Roger ends up coming by to look at the windshield. He sends me a text about 30 min before he wanted to show up. Not sure what he did but he was gone again in 15 min. Jeff then texts me about making an appointment to attempt recalibration on a Friday. I respond by saying my schedule is open. He doesn't reply for a day and then responds by saying he's changing the shop location. When I asked where I'm taking it, he did not reply for another day. Next day, which is Friday (the original day he said he would do the recalibration), he texts me saying we can do it on Monday and has changed the shop from Lynnwood to Everett. Now, I did some research. Many times these guys realize they don't have the proper equipment so they'll rent a bay at a different shop. I was done at this point. I stopped replying and called my credit card company and car insurance company. I got scheduled with the shop Audi recommended and my car was good as new. Roger was extremely unprofessional with the way this was handled. He wasn't honest about knowing how to work with these cars and other things as well. I would never trust these guys with another vehicle. What was supposed to be a one day job was turned into a two week headache. Side note: he told me he wouldn't offer a refund because the windshield was installed properly, but the new shop was shocked at the installation. It was totally botched, of course. His partner in crime somehow turned off features that technicians aren't even supposed to have access to. The car completely locked up all of these features as a way to protect the system I later learned. This was a lesson learned. There were a lot of positive reviews for his Wind-Tech Yelp page, but going to his actual business' page was a different story. It seems like Wind-Tech initially belonged to someone else but now it's Roger's as well. His other page is Windshields To Go. This isn't even something allowed by Yelp. TLDR: do not bring your newer car here if you care about your car's safety features. He'll also botch the installation with gaps in the windshield and an absurd amount of glue.

Al's Windshield Repair & Replacement Company - Cleaning a customer's windshield after finishing a rock chip repair (in-shop & mobile service available)

Al's Windshield Repair & Replacement Company

(111 reviews)

Highly Recommend Al's Windshield and Rock Chip Repair!…read more I had an excellent experience with Al's Windshield Repair! From start to finish, Al provided exceptional customer service and demonstrated a level of professionalism and attention to detail that's hard to find these days. I had a rock chip on my windshield that needed to be repaired, and Al did an incredible job! The repair turned out amazing, and my windshield looked practically brand new afterward! He was extremely thorough throughout the entire process, making sure the chip was properly repaired and the finished result was as clean and seamless as possible. I couldn't be happier with the quality of his work! One thing that really stood out was how flexible and accommodating he was with my schedule. Despite it being late in the evening, Al was more than willing to come directly to my location after I finished work. Having a mobile windshield repair service that works around your availability rather than the other way around is such a huge convenience! Al was extremely meticulous with his work, taking the time to make sure everything was done carefully and properly. He never made the process feel rushed, even though it was already late. It's clear that he genuinely cares about his customers and takes pride in providing quality service. If you're dealing with a rock chip or need windshield repair, Al is definitely the person to call! His attention to detail, excellent repair quality, and willingness to accommodate busy schedules make his service stand out. I wouldn't hesitate to use his services again and will absolutely be recommending him to friends and family. Thank you again, Al, for the outstanding rock chip repair and for going above and beyond!

Pros: - Al is reliable, accountable, local, very friendly…read moreand excellent at his job. - competitive pricing. - came to our house next day. - I had a 14" crack in the windshield he repaired. - gave anticipatory guidance, expectations and warranty. - finished in timeframe he anticipated. Cons: -none so far. Recommend: YES!!

Em Tech Auto Glass - autoglass - Updated November 2026

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