I had a last minute ironing job. The other cleaners on Abbe rd, Elyria dry cleaners, we're not able…read moreto help me. I came into town for a wedding and all the clothes were messed up form the plane ride. Luckily jack knight took them and pressed them. They had them done by 420 and I dropped them off around noon. Not only fast but they did a beautiful job with it too and didn't overcharge. I highly recommend their customer service and the work they do. Thank you for saving the day jack knight. Go use them you won't be disappointed.

The young woman working there was very helpful and cheerful as this was my first time needing a…read morelaundromat

couldn't get anyone to help me. They were too busy outside goofing off. Plus I strange looking…read morebugs on the floor. I visited this place before in the past but this particular day I don't know what's going on if changing management happened not sure I know the same employee that used to be. There is no longer there. I just know I was dissatisfied on the of the laundromat .not good for business. I didn't take a picture, but I should've..

Ruined a pair of my curtains. It appears an employee dropped a red pen in my dry cleaning. They…read morekept putting me off when I wanted to pick up my curtains. When I insisted I was picking up they tried to hide the fact they ruined 2 out of 4 panels of my curtains. Had to make a fuss to get them to replace them. Then they only wanted to replace the two. Now these go on one large window and they need to match. The curtains were no longer available. I had to make a scene to get them to be responsible for what they did. To top it off they made me pay for the cleaning.

From the owner: 100% Eco-Friendly We’re proud to announce that we are 100%…read moreGREEN! Neither our processes, nor our cleaning agents will harm the environment! We intend to take care of your clothes while using eco friendly cleaning supplies, pressing them to perfection, and offering friendly customer service!

Great job on all clothing, Professional staff, always…read moredone on time never encountered any problems.

I've used this place for several years now and always appreciate the qur cleaning and the…read morefriendliness of the people who work the counter. Highly recommended!

Nice place,workers are friendly. BUT there needs to be a limit on how many washers a customer can…read moreuse, especially on busy days. I was there the other day when a 60+ years old woman came in and proceeded to use 7 washers. She would stand in front of a washer that someone else's clothes were in, hands on hips waiting for the person to empty the washer while it was still had a few minutes to go. 2 washers were out of order and there were people attempting to do their laundry and waiting to use a machine. PLEASE PUT LIMITS ON HOW MANY MACHINES ONE PERSON CAN USE, SO EVERYONE CAN USE A MACHINE.

Love their extremely large washing machine machines! Makes doing laundry so easy in and out!read more

I wish I had more items to send because they do a great job, would, and have recommended London…read morecleaners to family and friends.

They are a 100% pick up and delivery service without a store front and while there are some store…read morefront businesses in pepper pike, I have yet to come across someone else who is better. I have had enough miserable experiences with cleaners across Cleveland from when I stayed downtown till I moved out here. The pick up and delivery service works like a charm. They have yet to mess up a single order to date. Not a lot else to say about a dry cleaning service, about as good as it gets.

Good service! Staff was responsive and did a good job. I would recommend for embroideryread more

I had Annie's Embroidery embroider a handful of shirts 2 times with an attempt to the 3rd time. The…read more1st time I don't recall any issues. However, the 2nd time I tried to have nice $25 sweatshirts embroidered just to find out they were ruined because the lady used the wrong colors. She was so 'kind' to replace them with cheap HANES sweatshirt and didn't charge me. I figured I'd give them another chance for the 3rd time and have a few more shirts done. About 3+ weeks go just to find out they weren't done yet. The lady said she'd get them done by the end of week. The following Tuesday I went to pick up my shirts but found they still weren't done! I decided to just take my shirts back and go elsewhere. There is no reason why you can't fulfill 5 LOUSY shirts in a 3 week/pushing 4 week period. I got the feeling small customers are not valued and are put on the back burner. The positive experience rate is 33% after 3 visits which is an "F". Also, they don't even answer the phone with 'Annies Embroidery', just a Hello? This throws me off because it seems like I called the wrong #. Save yourself the trouble and go elsewhere.