Anacapa Plumbing was excellent. They responded quickly, offered a fair price, and finished the job…read moreahead of schedule. Communication was clear throughout. Sharin came the next day to provide the estimate, and his trenching crew arrived early after confirming that timing with me. The plumbers, Torin and Nate, completed the work on time. I am completely satisfied. Dave

I hired Anacapa Plumbing for a residential plumbing project at my property, and unfortunately my…read moreexperience was very disappointing in the areas of management, scheduling, communication, and billing. To start, the work was scheduled to begin on a Monday between 8:00 and 10:00 a.m. I already was not thrilled with such a large arrival window, but I accepted it. What was not acceptable was that no one showed up and no one called. I rearranged my morning and ended up being late to my own job for no reason. There were also repeated communication failures during the project. At one point, I was told the water would be shut off on a Monday, so I had my renters make plans to be away so they would not be inconvenienced by having no water. Monday came and went, and the water was never shut off. Apparently their plans had changed, but no one communicated that to us. When they finally did shut the water off, it was handled in a way that created a completely unnecessary burden. On one occasion, the guest house was without water all day and overnight. On a different day, the main house was also without water all day and overnight. In my opinion, this was avoidable. I had already run the main line to both houses. They only needed to run piping from those lines to the water heaters. That work should have been staged so everything else was prepped first, with the final tie-ins done once the glue had cured, keeping the water interruption to maybe an hour or two. Instead, two families were significantly inconvenienced, and the attitude I got was that this was standard and no big deal. Another issue was professionalism on site. One of the workers was loudly yelling and swearing in the crawlspace, including repeated profanity. This was not a vacant construction site. This is a home where people live. I was grateful my wife and kids were not around to hear it. After the plumbing work was completed, I finished enclosing the relocated washer and dryer area by framing, insulating, and drywalling the space. When I finally hooked up the machines and ran a load of laundry, the room flooded because water backed up and poured out of the in-wall washing machine drain. I called Anacapa Plumbing, and since this happened just a couple of days after they finished the job, I expected a prompt and professional response. I was told someone would come that afternoon. No one came. Then I was told they would send someone the next day. A plumber eventually came while I was at work, stayed about an hour, and left without any communication. Hours later, I still had no idea whether the problem had been fixed or whether it was safe to use the washing machine. I had to call and leave a message to find out. Later I was told it was okay to use, followed by a $270 bill for that visit. The billing was another major issue. The original estimate was around $15,000. The final bill came in at about $20,000, plus the additional $270. That is roughly a 25% increase with no meaningful communication, warning, or explanation during the job. In fairness, I did add a small amount to the scope by having them run about 25 feet of hot and cold PEX with two shutoff valves, but I do not believe that justifies an extra $5,000. For context, I am a General Contractor and have been for 18 years. I often try out subcontractors on my own properties before using them on residential client projects. Anacapa Plumbing was one of several companies recommended to me locally. Based on this experience, I would not use them again, and I would not recommend them to others. P.S. Thorn was nice and a good worker.

Drain Masters of Santa Barbara are so helpful & honest. They have excellent customer service…read more Make sure you don't call Drain Masters from Oxnard. I made that mistake & never will again. I called them to snake the line and the tried to tell me after 5minutes they couldn't do it and needed to be hydrojetted. They gave some outrageous price & insisted I have the work done that day. I told them to leave and that I called them by mistake and Drain Masters of Santa Barbara was on there way. They instantly cleared the line.

If you have a drain or septic tank/leach field problem this company is tops. We were needing our…read moreseptic tank pumped out yearly because of backing up drains in the house. I finally decided to have an inspection of my 45 year old system. Drain Master found underground pipes that were crushed and a distribution box that was broken. Communication was clear from the beginning as to the process of evaluating and treating the "patient". Fortunately the patient (septic tank and leach field) made a complete recovery.

We had a leaking toilet and had the stress associated with contacting a plumber. I used Yelp to…read morefind and make an appointment. Jose from Smart Choice was the first to respond and I'm so happy he did! Jose arrived, diagnosed the problem, what caused it and how much it would cost which was very affordable and fair. He's clean, thorough and did an exceptional job! I now have a great plumber to come to the rescue! If you need a plumbing job, Smart Choice Plumbing is the one!

Great service,fast and amazing customer service,I called for the company and they got here at my…read morehouse in less 2 hours ,price is good.

I would definitely recommend Fisheye Leak Detection! Larry…read morewas luckily able to come right over and helped us figure out what needed to be done and talk us thru options. When we needed a plumber again and he was busy he recommended another great plumber who came and fixed it. Larry is a hardworking, honest and reliable plumber!!

My insurance co required that I have a wifi Moen auto water…read moreshutoff valve installed by a licensed plumber. Joshua Fish arrived on time, did GREAT work and charged less than a third of what others quoted. He does other plumbing and leak detection as well. Highly recommended!

We setup an appointment for the following week when we could be home. Plumber came on time to…read moreinstall a new reverse osmosis water filter system under the sink with a line to the refrigerator for ice maker and cold water. Was able to work through some tight areas and resolve some installation issues navigating around cabinets and shelves. New 1/4" copper line to refrigerator runs under the house with a shutoff valve. Cleaned up afterward. New filter works great and we're happy to taste better filtered water now. Price was fixed and no extra charges. We are very happy with their work.

George The Rooterman did a wonderful job with project. They communicated well, were transparent…read morewith expectations and finished in a timely manner. Very happy we went with them.

I consider myself pretty handy, but dealing with sewage is something I always leave to the…read moreprofessionals! Donnie is knowlegable, experienced, and most importantly, honest! He always gets the job done right for a reasonable price and never tried to upsell me for anything I didn't need.

We had complex sewer and water supply problems . Donnie analyzed the various problems.Donnie and…read morehis friendly, knowledgeable crew solved the problem with a favorable outcome. We recommend DC Plumbjng. Bob and Karin

Not a review of service - as the service never happened…read more This is a review of poor communication. Scheduled a water heater repair through a home warranty policy. Contacted me and asked for all the info he would need to diagnose the problem. I sent that. The day came. He never showed up, never sent an email or a text. I sent a text at 8PM. He apologized - had an emergency and forgot about me (self-admitted). We rescheduled for a future date. I needed AM. He wanted to do 3-4. I asked when we could do AM appointment. We agreed upon time and day. That morning I get an email confirming 4PM appointment. I called and Dio says he thought it was 4PM. He was willing to send someone out right away, but after all that I canceled the appointment and did not reschedule. He may be very good at repairs and plumbing work, but the communication and appointment organization needs work.

Had a shower temperature issue as well as a toilet leaking that needed to be fixed. Dio was very…read moreresponsive and quick to come out and get it fixed. He was also very flexible with my schedule which I appreciated. Overall great quality work, would highly recommend. Thanks again Dio!

Charged us 187.00 to talk about a job with a changing a hot water from inside to outside. When…read morecalled about what hot water heater to buy, never called us back.

We've had nothing but good experiences with Good Land Plumbing! They fixed a few items on various…read moreoccasions for us at our previous apartment (toilet leak, garbage disposal clogs, etc.) and today fixed two sink leaks in our new home. I called them and they were able to come out same-day within 30 minutes. Juston was super polite and knowledgeable, and Carla on the phone line is always helpful and kind. Juston completed the work very well and quickly, and pricing was very reasonable. Will definitely be using Good Land Plumbing for all our future plumbing needs!

Wow he came out to my business and didn't have the correct seal for my urinal so he said he would…read morecome back Monday but when I called him and said it was continuously leaking he was really rude and said I was accusing him of tampering with my urinal. I texted him that we were going to go with another plumber and he said ' good because I wasn't going to show up anyway'

As a single woman, I want someone who will give me an honest appraisal of what is wrong at a price…read morethat is fair. Steven is that guy! He is on the spot when I need him, has been able to tackle any plumbing problem, and has always charged a very reasonable rate. Personally, Steven is the type of person who is extremely pleasant, knowledgable, and attentive. I would not consider calling anyone else! I truly recommend Santa Barbara Plumbing and would like to express my gratitude for the great job they always provide.

My husband and I had a wonderful experience with Alberto and his team. From start to finish, they…read morewere professional, reliable, and incredibly helpful. They took the time to explain everything clearly, answered all of my questions, and made sure the work was done correctly. Their attention to detail and quality of service truly stood out. It's not easy to find someone you can trust, especially during a stressful home project, but they made the entire process smooth and worry-free. I'm very grateful for their hard work and would highly recommend them to anyone needing plumbing services

We had a great experience hiring The Rooter Man/Mr. Perez to take care of a clogged kitchen sink…read morefor our household. Mr. Perez arrived exactly when he said he would. He was very knowledgeable about the problem. Not only did he successfully resolve our clogged sink, but he also provided valuable advice on long-term preventative maintenance. We were charged a fair price and I would definitely contact The Rooter Man again if I have any other plumbing issues in the future.