Lacy is great, very personable and knowledgeable. She helped us get the best deal we could on what…read morewe needed. Bundle deal wasn't what we walked in looking for, but its what we ended up wanting. thanks. will be back & already passed on your business card! thanks!!

From the owner: Specialties: Appliance Sales and Service, US Cellular…read moreAuthorized Dealer. Products: New and Pre-Owned Appliances, Kitchen Appliances, Washer & Dryers, Refrigerators and Side-by-Side Refrigerators, Freezers, Top and Bottom Freezers, Ranges, Cooktops and Wall Ovens, Range Hoods, Microwaves. Services: Appliance Repair and Delivery, Appliance Installation, Financing, Appliance Repair & Service, Promotions and Specials Offered, Rebates. Brands: GE, Haier, GE Profile, Hotpoint, Cafe. Locations Facts: Right by Kwik Star, off the Interstate.

We had our sub zero refrigerator worked on and the technician that picked it up and returned it was…read moregreat. He was very professional and very nice. He answered all our questions. Definitely recommend

From the owner: Rockweiler Appliance and TV was founded in 1972 and has grown from a single mom-n-pop shop in…read moreViroqua, WI to a four location retail operation that serves a large portion of Southwest Wisconsin, Northeast Iowa and Southeast Minnesota. Rockweiler Appliance and TV is conveniently located in the downtown area of Viroqua and Prairie du Chien, WI and Waukon, IA as well as Highway 9 East in Decorah, IA. Rockweiler's offers one of the area's largest major appliance and television displays, with a large portion of the merchandise available for immediate delivery. Whether the purchase is made as "cash and carry" or professional delivery and installation is requested, service is arranged by Rockweiler's in-house personnel. Rockweiler's employs their own factory-trained service and sales people who offer information and guidance before, during and after the client has taken delivery of their merchandise.

If you want a slice of Americana or just need some quick groceries this is the place for you…read more Everyone is very friendly and they have one of the best meat counters around. Larry will greet you with a smile and within a few visits he will call you by name. We have yet to buy appliances from Silkers but based on recommendations from friends we won't be buying from any other place.

From the owner: Products: Meats, Deli Meat, Produce, Dairy, Fresh Fruit,…read moreFresh Vegetables, Canned Goods,

I was looking to purchase a Napoleon Gas Grill and after finding the one I wanted on line at a big…read morebox store, I thought I would rather do business with a small local business than the big box. Soooo. I called this Dubuque location and nobody would answer the phone, so as the machine said, I left a message as to what I wanted to buy and asked that they please call me back because I had a couple of questions. Guess what. That was over two weeks ago and I've never heard anything back. So I assumed their business was so good, they didn't need any new business and I ordered it from Lowes instead. I'll also remember this the next time I need a major appliance. Don't shop here. There is obviously NO SERVICE.

We purchased all new appliances on January 8, 2024 and were told it would be 2-3 weeks. The…read morebeginning of February my husband called and was told they were waiting on one of the appliances and would call to arrange delivery when it came in and it would be another 2-3 weeks. We have not received one phone call to let us know what is going on. I called Dubuque Appliance, yesterday, Saturday, April 6th to get the status of our order. I spoke with a gentleman who said he was going to the warehouse to check and see what was there, and he would call right back. Guess what??? No return phone call!!! It will be 3 months tomorrow that we bought and PAID for all these kitchen appliances. I would not recommend this company. Like others, I didn't want to buy from a big box store.

I purchased cabinets from Menards. Ordered Cardell. When they arrived and my contractor started…read moreplacing them several were damaged and some were ordered wrong. I was on a time crunch due to countertop being placed. They contacted the rep. Needless to say I was given excuse why they were damsged or wrong. Wood spilts, Menards ordered wrong. My island was even missing a complete back side. Some how this was my fault. Menards told me they would help me out and make sure I was taken care of. The rep for Cardell said over the phone he would make this right. then when that changed I refused to speak over the phone and communicate only by email because of both Menards and Cardell rep story changing. Then I get the attached email. I'm in total disbelief on this. And they say" our number one goal is customer satisfaction ". Obviously not.

Been a Menards customer for decades and my vehicle was damaged on Menards property due to…read morenegligence of employees securing proper structures. I was pawned off to a bogus insurance company that would not return a call to me. A month later still fighting with it, Menards stated that it is just not their problem and chose not to assist. I will no longer be a customer of Menards again since the 3 GMs and customer service line chose to ignore me as well.

I had the pleasure of receiving geek squad help from Will. We happened to walk in when the store…read morewasn't busy and I do know that people have to wait and that's not always fun, however, the assistance we got from Will was polite, he listened, and he solved our problems. Please note that our questions were software, not hardware. Many many thanks to Will, as again as he was kind and helpful.

I paid $200 for a year to have my computer worked on, I was told to call any time. I had an issue…read morewith the computer took it back to the store and was told my issue was because I had my mouse turned on in the BAG! This morning I have tried calling the store 4 times, left 2 messages and still have not received any returned calls. After dropping my computer off last week and attended a luncheon I told the audience about my issue and where I dropped off my computer. I heard from more than one individual dropping it off at Best Buy was another issue I would be dealing with. . . . .

We have a warranty issue on our Whirlpool refrigerator. A man named Scooter was here to take a look…read moreat it and he knew the issue right away. Apparently the previous workman from Sears fixed only part of the problem. Scooter gave is a feeling of confidence that thos would resolve the issue. We do have to wait for a replacement part to arrive. Based on this interaction We feel we can recommend their company

My service call was scheduled twice and cancelled twice. I would not refer anyone to this company…read morefor repairs.

Gabrielle was amazing to work with today. She was able to answer all of our questions via phone…read morecall and email. I appreciate her taking time out of her day to email pictures of the range we were inquiring about. We look forward to working with her in the future. Gabrielle went above and beyond today, she truly is an asset to this company.

From the owner: US Cellular Authorized Dealer, Appliance Sales and Service…read more Products: Dryers, Freezers, Kitchen Appliances, New and Pre-Owned Appliances, Refrigerators, Side-By-Side Refrigerators, Top and Bottom Freezers, Washers, Ranges, Cooktops, Wall Ovens, Range Hoods, Dishwashers, Microwaves. Services: Appliance Sales and Service, Appliance Repair & Service, Delivery, Financing, Promotions. Brands: GE, Haier, US Cellular, GE Profile, Hotpoint. Business Description: We're Appliance Plus, and we've been a family-owned business serving Dyersville, IA since the 1950s. Independently family-owned and growing into the 4th generation. Appliance Plus is a GE showcase dealer supplying rural Iowa with new, scratch and dent, and pre-owned appliances. We pride ourselves on serving the communities that we live and work in. We strongly believe having the right people who share in our passion and vision of providing an exceptional customer experience makes shopping with us enjoyable. We offer appliance sales, service, parts, delivery, installation, financing, and extended warranty protection plans. Apply online or in-store and explore our financing today. Visit us today for all your appliance needs! Certifications: GE Certified. Associations: Chamber of Commerce.

We were in need of a used stove for a rental property and went to Appliance Plus in Independence…read more The young lady, I think her name was Megan, was a great help. She helped me select the range within my budget and set up for delivery and removal of my old appliance as well. I needed my Refridgerator to be moved from my house to the rental house as well and she was able to arrange that with the movers. She went out her way to help me. Really great service. The movers also did an excellent job. They earned very penny. They had to remove doors, etc. Thank you Appliance Plus and the people on your team. We really appreciated your excellent and friendly service.

From the owner: Specialties: Appliance Sales and Service, US Cellular…read moreAuthorized Dealer. Products: New and Pre-Owned Appliances, Kitchen Appliances, Washer & Dryers, Refrigerators and Side-by-Side Refrigerators, Freezers, Stove, Dishwasher. Services: Appliance Repair and Delivery. Brands: GE, Haier, GE Profile, Cafe, Hot Point. Locations Facts: Next to the River.

Arrived on time, ready to diagnose the problem with GE diagnostic computer hookup. Meticulously…read morecareful while pulling my wall oven out for hookup to the GE computer. Ordered the required parts and will notify me when the parts arrive so he can return for installation. Very friendly and pleasant. So far, so good.

5 STARS ALWAYS!! We…read morewould recommend The Appliance Guy, Jason K. any day of the week!! First of all, Jason WANTS to WORK!!!! He is very dedicated to whatever the task might be! It's almost impossible to find a local appliance repair person, let alone one you can totally trust! We've known Jason for a few years now. Jason is knowledgeable, accommodating, trust worthy, respectful, helpful, efficient, timely and his fees are MORE than fair! We never worry about him taking advantage of us or anyone we recommend him to. He ALWAYS returns calls. He does not EVER blow off a customer. If he isn't sure about something, he calls the resources he works with. I've heard him speak to people at GE re our dryer. He's always very patient and respectful. Jason is very easy to work with and really a delight to be around. He doesn't dilly dally. He gets in, does the work and he's onto his next job. He doesn't take shortcuts or do things cheap. If you live alone, are a senior aged person or a young adult, you do not EVER have to worry about welcoming Jason into your home. You can trust him, believe what he is saying, believe that his work is quality and first class and lastly that he's not going to price gouge you. I can't say enough positive things about Jason K. And hope that his business keeps growing and growing because it's rare to find someone you have faith in like we do Jason! You won't regret working with The Appliance Guy!!