Arrived on time, ready to diagnose the problem with GE diagnostic computer hookup. Meticulously…read morecareful while pulling my wall oven out for hookup to the GE computer. Ordered the required parts and will notify me when the parts arrive so he can return for installation. Very friendly and pleasant. So far, so good.

5 STARS ALWAYS!! We…read morewould recommend The Appliance Guy, Jason K. any day of the week!! First of all, Jason WANTS to WORK!!!! He is very dedicated to whatever the task might be! It's almost impossible to find a local appliance repair person, let alone one you can totally trust! We've known Jason for a few years now. Jason is knowledgeable, accommodating, trust worthy, respectful, helpful, efficient, timely and his fees are MORE than fair! We never worry about him taking advantage of us or anyone we recommend him to. He ALWAYS returns calls. He does not EVER blow off a customer. If he isn't sure about something, he calls the resources he works with. I've heard him speak to people at GE re our dryer. He's always very patient and respectful. Jason is very easy to work with and really a delight to be around. He doesn't dilly dally. He gets in, does the work and he's onto his next job. He doesn't take shortcuts or do things cheap. If you live alone, are a senior aged person or a young adult, you do not EVER have to worry about welcoming Jason into your home. You can trust him, believe what he is saying, believe that his work is quality and first class and lastly that he's not going to price gouge you. I can't say enough positive things about Jason K. And hope that his business keeps growing and growing because it's rare to find someone you have faith in like we do Jason! You won't regret working with The Appliance Guy!!

Had a new ceiling fan installed and another one replaced. They were very quick to provide an…read moreinitial estimate and performed the work early the next week. One hiccup was that the person who did the estimate said he'd be doing the work, but misjudged how to implement the new install and wasn't there on install day. Two different people showed up on install day and noticed right away it couldn't be done the way the first person thought (also didn't seem like it was communicated to them what we needed done in general, so I needed to explain). They were very quick to troubleshoot and come up with a solution though. They did everything, including putting the fans together out of the boxes, and got the job done quickly and at a fair rate. Very friendly and treated everything with a sense of urgency. The new fans have been working great and will definitely keep Biechler in mind for any future projects. Highly recommended! I think if they work on the logistics/communication between the estimator and people doing the work, it will make their job go even smoother. Fortunately, they have some great problem solvers on their team.

Responsive team that helped square away our electrical concerns in our home. Give them a call!read more

Good people, good products. Bought two 50" Troy Bilts in the spring of '26 & had one small issue,…read morewhich they took care of under warranty. Even though I do most of my own service work, they will answer any questions I have.

Had problems with my trailer, the owner followed me back about 10 miles, helped me get it back on…read moremy car, repaired the chain, electrical wiring and put in a pin for the locking mechanism, all from the goodness of his heart. It had been such a long morning and he helped when we really needed it. So very grateful.

So happy with from the beginning calling to have a repair man to fix my dryer that another repair…read moreman messed it up more and Alan came right away and saw what a mess he made out of my dryer and totally fixed it right!!! I highly recommend this company they are fantastic all around!!!! Thank you so much Luann Stewart

AB Refrigeration & Appliance Service - We had problems with a dishwasher basket, parts to fix were…read moreno longer available. They found a part to work and fixed the basket. Andy was our service tec. he was very professional and very friendly and helpful. Would recommend him, very honest and personable. This is the second time I have used AB (refrigerator repair) both times very pleased with service. A big 5 stars for this company.

We're in the process of building our third house and will only buy flooring from Dubuque Furniture…read moreand Flooring. This is a family owned and run business and the customer service cannot be beat. Wide range of products in all price ranges. Rob and Lisa are both very knowledgeable about their products and have great design ideas. We always find something unique at this store whether it be flooring, furniture or home decor. 3x customer:)

Rob was really great to work with....he just completed flooring in my new addition (kitchen and…read morescreen room floors plus my kitchen backsplash). It all turned out perfect...I love it. On my initial visit, he was very informative (showing me many options and walking me through pros and cons), the price was lower than other places, his staff was on time and did great clean up after the work. I would highly recommend this place to family and friends.

Great customer service Bridget at the Dubuque office and great cleaning of carpets and furniture by…read moreNicholas. Have used Steamatic for several years and always satisfied.

Tim and Eric came out this morning and cleaned my heating ducts. They were friendly and…read moreprofessional. I couldn't be more pleased with the result. I 100% recommend them to anyone needing this service!

Excellent service! Make the call. Vincent's know what they are doing and deliver quality product…read morewith knowledgable, expert service.

This location was our last hope. The staff was beyond helpful and friendly. They had exactly what…read morewe needed. We are very grateful for their kindness and willingness to help.

HIGHLY RECOMMEND! This is an excellent company:…read moreprofessional, easy to communicate with, prompt, and efficient. They are also very nice people and a pleasure to work with. They serviced our clogged dryer line and removed a good decade worth of lint and schmutz. We will have them back in the spring to do a full-house vent cleaning.