Arrived on time, ready to diagnose the problem with GE diagnostic computer hookup. Meticulously…read morecareful while pulling my wall oven out for hookup to the GE computer. Ordered the required parts and will notify me when the parts arrive so he can return for installation. Very friendly and pleasant. So far, so good.

5 STARS ALWAYS!! We…read morewould recommend The Appliance Guy, Jason K. any day of the week!! First of all, Jason WANTS to WORK!!!! He is very dedicated to whatever the task might be! It's almost impossible to find a local appliance repair person, let alone one you can totally trust! We've known Jason for a few years now. Jason is knowledgeable, accommodating, trust worthy, respectful, helpful, efficient, timely and his fees are MORE than fair! We never worry about him taking advantage of us or anyone we recommend him to. He ALWAYS returns calls. He does not EVER blow off a customer. If he isn't sure about something, he calls the resources he works with. I've heard him speak to people at GE re our dryer. He's always very patient and respectful. Jason is very easy to work with and really a delight to be around. He doesn't dilly dally. He gets in, does the work and he's onto his next job. He doesn't take shortcuts or do things cheap. If you live alone, are a senior aged person or a young adult, you do not EVER have to worry about welcoming Jason into your home. You can trust him, believe what he is saying, believe that his work is quality and first class and lastly that he's not going to price gouge you. I can't say enough positive things about Jason K. And hope that his business keeps growing and growing because it's rare to find someone you have faith in like we do Jason! You won't regret working with The Appliance Guy!!

We don't live at the property full time. They came there and replaced the refrigerator and did a…read moregreat job

Matt Sandlin is a top notch appliance repair person. We have three properties in The Galena…read moreTerritory, so we have multiple appliances that we need to keep going for ourselves and our rental guests. Matt has always been timely, reliable, able to do the repairs, fair and reasonable in his charges, hard-working, and totally trustworthy. The latter is especially important to us, since we most often must give repair people access to our homes when we are not there. It is never an issue or question with Matt. Matt fully satisfies our definition of a really great appliance repair technician.

we've had to use Ellis Appliance several times over the past…read more5 years. Three times were when our LG refrigerator's compressor failed. First time was during the pandemic, and they were the only ones who would come to look at our fridge. They were able to get us a part- even though it took a while due to the supply chain problems caused by the pandemic. Two years later the compressor failed again- not Ellis' fault. It's all on LG. The 3rd time, we called Ellis again and they came right out. But 3 strikes and LG was gone! Then a week ago our dryer - an almost 30 year old Maytag- started acting up. Ellis came right out, diagnosed the problem, got the parts and fixed the dryer. He came when he said he would, and kept us in the loop in terms of getting parts in. We would recommend Ellis repair service to everyone.

appointment times are not kept, does not return calls, came to fix my washer and left it apart. I…read morewas told I can put it back together myself. Would NEVER recommend this company.

Fabulous appliance store. Very very honest and accommodating owners. You will never receive their…read morequaity I a big box store.

We bought a Refrigerator, Washer & Dryer, Microwave, and a Stove. Not only did we get a good deal,…read morethey also install & service their appliances.

steven was very imformative and was on time with appointment. was able to give helpful hits in use…read moreof my washer and dryer. he inspected my washer and dryer for damage after a flood in basement. and found the applainces were of good working order. thank you, steven, for your fast response and you sharing of information with using my products, plan to have work done in future with your company.

10/10 recommended Area Appliance 815 as your first call!!…read more Service call/charge was cheaper than big box stores. My washer/dryer is an old style one piece stacking and the dryer stopped being warm. Was able to come out sooner than I expected. Gave me a no pressure estimate showing parts, tax, and labor. The turn around time for parts and repairs was very quick and timely. Was very friendly, knowledgeable, did not mind my animals checking out what was going on, let me listen to my podcast, and did not mind my constant chatter!

I was so impressed with Scott's service at Bob's Appliance Service! They came to my house within a…read morefew hours of my call and fixed my dishwasher right away! My friend has referred me to this place after I had a bad experience with another locally owned repair service. I'm so happy she did. I will be calling these folks again! (563) 583-0776

Very unprofessional. Not only did they have the dishwasher for 3 weeks with no diagnosis of the…read moreissue & no communication but upon pick up to take the appliance elsewhere to actually get fixed Bob called my gay friend a COCKSUCKER. Wtf, trashy unprofessional and inefficient too.

Tyson was super helpful and professional. He showed me exactly what was wrong with my oven and…read moreanswered all my questions. Very easy to work with. I'd recommend him to anyone needing a stove repair.

Tyson was very knowledgable and professional. I highly recommend him if you need appliance repair.read more