Absolutely unacceptable experience at Nuts Outdoors…read more Our group rented E-bikes from Nuts Outdoors and were shocked by the complete disregard for participant safety. Staff made no effort to ensure bikes were the correct size for riders, and none of the seats were adjusted to proper height. Now I'm a reasonable person and I'm not expecting these guys to give each member of our group a professional bike fitting measuring knee lockout angles and such, but making sure they can reach the ground when stopping and are comfortable on a 50-60lb bike isn't asking for much. These are pretty basic safety measures you'd expect from any reputable rental service. Even worse, the brakes were wildly inconsistent: some bikes had hyper-sensitive brakes, while others had virtually none at all. It was a disaster waiting to happen. While I understand that, yes, we did sign liability waivers before participating. It should be noted that regardless of the liability waivers. It did not seem as though the staff had any interest in the ensuring the safety of the equipment being used by their patrons, which is completely unacceptable regardless of any waiver. One of our participants suffered a serious injury--a broken ankle--due to these unsafe conditions. When we contacted the business to request a refund for those of us who had to take a ride to the hospital and end the ride after about 30 minutes, we were met with hostility. The person on the phone berated us, used excessive profanity, and showed zero empathy or professionalism. Avoid this place at all costs. Safety and customer service are clearly not part of their business model.

Whenever we are in Galena, and the weather is nice, we like to kayak through Nuts Outdoors. It is…read morealways convenient, affordable, and an absolute blast! Also, it is one of the best ways to take-in the sights and beauty of Galena and the surrounding area! There are several options to chose from, including different lengths of time to rent, different styles and sizes of kayaks, and different routes. Not to mention the other equipment for outdoor adventures. There bike selection is outstanding! That being said, we always do the same thing: the 2-hour 9-11am single kayak trip. We also purchase the deal that starts right downtown Galena just down the street from Nuts Outdoors where the bridge crosses the Galena River. We love the convenience and the super-quick turnaround from store-front to water. Once you check-in at the store, you can walk or drive down to the dock, and the store worker meets you there with the boat, oars, and life-jacket (safety first)! There the staff person helps you into the boat and into the water. Just as a side note, the staff are always super friendly, helpful, and clearly experts. You are definitely in good hands. During our two hours, we paddle pretty consistently upstream for about an hour. We love the gorgeous views of the river banks, trees, and surrounding hills. We were SO LUCKY with the warm end-of-October weather last weekend that we were able to kayak and enjoy the fantastic fall colors! Wow! After the first hour, we like to kick-back, relax, have a drink, and float. We still need to paddle a little bit to make it back on time, but it is definitely relaxing. And so fun to take in the sights, sounds, and smells. Some highlights this time included blue jays, a whole bunch of cardinals, and the wind rustling the fall leaves. We've seen muskrats, large birds, and deer in the past! All this to say, if you're heading over to Galena and like outdoor adventures, don't miss out on a kayaking (or biking!) adventure with Nuts Outdoors!

Oh, my. Do NOT enter, unless you are prepared to be amazed with the selection of shoes and boots…read more I knew what I wanted when I went in. It was a pair of denim colored V Italia boots, just like the red ones I bought during my last trip. Those boots got me so many compliments that I knew I needed one more pair. What I wasn't expecting was that they would have the same boot in a bronzed olive color that would also need to come home with me. See what I mean? And the cute, supportive grey boots with the red cuff? Etc. etc. etc. Yes, the clothes are cute, and yes, I was able to resist the awesome gloves and jewelry, this trip. However, the deconstructed beige cotton hoodie is making this winter a little warmer.

This was such a fun place! The owner, Cathy, is very welcoming and supportive; she made the day way…read morebetter! The selection was pretty good, and our group went in with little expectations of what we wanted and found the perfect dresses!! The staff was definitely the best part, especially since they help you choose the best jewelry for your dress and the best color/style dress as well! Their support was so helpful and was a key part of my experience!

What a great experience !! Julie was an outstanding specialist and put everyone at ease she listen…read moreto my daughter and immediately got to work on selecting fantastic gowns. By far the best selection of dresses for those in need !!!

Rob was really great to work with....he just completed flooring in my new addition (kitchen and…read morescreen room floors plus my kitchen backsplash). It all turned out perfect...I love it. On my initial visit, he was very informative (showing me many options and walking me through pros and cons), the price was lower than other places, his staff was on time and did great clean up after the work. I would highly recommend this place to family and friends.

We're in the process of building our third house and will only buy flooring from Dubuque Furniture…read moreand Flooring. This is a family owned and run business and the customer service cannot be beat. Wide range of products in all price ranges. Rob and Lisa are both very knowledgeable about their products and have great design ideas. We always find something unique at this store whether it be flooring, furniture or home decor. 3x customer:)

Cute little antique shop! I was surprised by just how many antique stores are in this small town,…read moreand all within one block of each other! I do have to say that this was my favorite one though, it did seem the largest of them all as well. It was a good size with very reasonable prices and lots to look at. :) Not cluttered with much "junk" hogging the shelves so to speak - everything was actually worthwhile and worth looking at. I really enjoyed my time here. Though I don't think I'll ever be rolling through this small down by chance again (lol...), I do have to say that I would be back if I did! Nice shop. Worth stopping in for sure if you enjoy antiques and collectibles!

Outstanding service and products here. Shout out to Rob who was extremely knowledgeable and helpful…read morewhen my sisters and I needed an emergency battery replacement.

We spent the most time shopping here. We spend a lot of hard earned money and they even gave us a…read morediscount for all the shoes we bought. They had wonderful service and held all our bags for us while we walked down main street. I highly recommend this shop and service. We will be back.

Incredible experience. I went in with a bunch of questions last week, sort of knowing what I…read morewanted. Dave spent an hour going over questions, giving me pointers, and even letting me test ride for 30 minutes. Went home loving the bike and the place I bought it from. Couldn't recommend this place more!

A terrific experience for me, as Bicycle World, completely delivered in terms of expertise,…read morecustomer service, and personal interaction. Parrish and Dave were so knowledgeable, and their keen feel for their available products made the entire experience a terrific one. I appreciate their kindness and their overall way of doing business. So happy with my decision and the bikes that I bought.