A terrific experience for me, as Bicycle World, completely delivered in terms of expertise,…read morecustomer service, and personal interaction. Parrish and Dave were so knowledgeable, and their keen feel for their available products made the entire experience a terrific one. I appreciate their kindness and their overall way of doing business. So happy with my decision and the bikes that I bought.

I bought a Trek FX4 from Dave and Perrish in early 2022; a few months before RAGBRAI. I told them I…read morewanted a bike I wouldn't have to work on bc I'm not a gear head. I can fix a chain and put air in my tires but that's the extent of my experience. They sold me this bike and I've used it on two RABRAIs. No issues whatsoever except I had my chain slip off the crank set. I'd learned to hold down the rear derailleur, shift gears, and crank the pedal to fix that. The point is, I've put 1,800 miles on this bike on too long rides plus recreational use at home and it still rides quiet and smooth. Highly recommend seeing Dave at Bike World's new location in the Millwork's district in Dubuque.

We stopped in the afternoon before we were to rent bikes the next morning for my aunt and mother in…read morelaw. When they went the next day to rent, the owner was on the phone and didn't acknowledge them until they loudly said they were going to google the other bike shop. Then he finally helped them get two bikes. The one didn't have a water bottle cage, and they asked for one, but the owner was unhelpful. He also didn't help with seat adjustment or helmet adjustment even though they asked for help. These ladies are 74 and 63, and really did want help, but the owner just didn't seem to care. Bottom line is that they were just unhappy, and wished they'd gone to Nuts Outdoors.

We just are getting back from our Free Flight experience. We had Josh helping us through the whole…read moreprocess of renting E bikes, identifying trails and getting us in the right place at the right time. The Service, the selection and the outstanding value makes this place remarkable. Thanks for a great day Free Flight!

I was in the market for a bike trainer. The saleswoman directed me to the 2 in stock. When I asked…read moreif there were more she advised me (with a dismissive attitude) that they sold a lot at Christmas and people were taking there rides outside now. You lost the sale within 60 seconds. I feel in that short time she made several assumptions. I have since bought a trainer. The same one that was in your shop. The store I bought it from is servicing all three of our bikes, 1 for the trainer and 2 for the bikes we ride - outside

Have purchased 2 Catrike tadpole bikes from Lisa. Expert service and knowledge of all bikes they…read moresell. You can test ride a lot of bikes right there. And lots of accessories to pick from to make it yours.

Matt and Mark were incredibly friendly and helpful in getting our group of four set up with bike…read morerentals (road, hybrid, recumbent) this past weekend. Rentals were $20/day with the recumbent bike being a little more. They spent the time to adjust seat height and handle bar positions in addition to installing water bottle holders which was great since we didn't have our own tools. I would highly recommend riding on the Great River Bike Trail which is right next to the bike shop. Head up north to Savannah and/or south to Fulton to see the Dutch Windmill. Our group had an great time riding and the sights were equally amazing along the trail.

Bike pads weren't lined up properly, shouldn't have to fix things after a 'mechanic'…read more ​ local shops are brand bound. i tried to get a very common part\accessory. the bike shop tried to gaslight me that the problem is because it is a proprietary product, something made special for the bikes company, call where i bought it. That's lying.then said we don't sell those Chinese parts ​ , that's racist and incorrect. all this terrible interaction was to hide the brand loyalty they're bound to. i am afraid of sabotage as a tool to drive me away. instead of just outright refusing service because my bike is the wrong brand. I went and got some facts for you. Why That Statement Doesn't Hold Up If that shop truly refuses to stock any components made in China, they're likely contradicting themselves without realizing it. Here's why: · Tier 1 Components: Even flagship groupsets from Shimano (Japan) and SRAM (USA)--the two dominant players--have significant manufacturing, casting, and assembly operations in China, Taiwan, and other parts of Asia. A "Shimano" bike isn't a "Japanese" bike; it's a globally sourced product. · Frames & Finishing: The vast majority of aluminum and carbon fiber frames sold worldwide--regardless of the brand name on the down tube (Trek, Specialized, Cannondale, etc.)--are manufactured in Taiwan or China by OEM giants like Giant or Merida. · Wheels & Finishing Kits: Items like stems, handlebars, seat posts, and even high-end carbon wheelsets often come from specialized Asian manufacturers, even if they're branded with a Western company's logo. However, the blanket statement "we don't carry Chinese parts" is a massive oversimplification. If they are selling any modern bike with Shimano, SRAM, or a branded aluminum/carbon frame, they are selling Asian-made parts. A Quick Reality Check for the Shop Component Likely Origin Shimano Drivetrain Japan (design), China or Malaysia (manufacturing) SRAM Drivetrain USA (design), Taiwan or China (manufacturing) Aluminum Frame Taiwan, China, or Vietnam Carbon Frame Taiwan or China High-End Wheels USA/Europe (assembly), but rims/hubs often from Taiwan Overwhelming Share: An estimated 87% to 94% of bicycles and their components in the United States rely on supply from China alone . · Industry Reality: This high level of dependence means that almost all bikes sold in the U.S. are either manufactured in China or assembled there from Chinese-made parts . · The Cost Factor: For some U.S. manufacturers, components sourced from China represent as much as 90% of their total parts cost .

I've bought six bikes and multiple bike adjacent items for my family from Geoff's over the last 10…read moreyears. Their staff is great! I've really appreciated their advice and bike tune-up expertise in everything from new tires, better chain lubricant, to why one bike is different than another when buying. they've always let me take them on a test spin before buying for me or my kids. I've got a high level of trust for their work and opinion. A few years ago they assembled a child bike trailer (Wee-hoo) for me when I bought it, which saved me hours!

I had an older bike that had a lot of sentimental value to me, and was in poor condition. These…read moreguys took great care and put great skill and effort into reconditioning my bike to the point where it's on the road frequently again. I also purchased a GIANT bike during my visits. A great bike at a good price. I'll be back to see about trading it in on sometime faster, more efficient on the road!

Needed a new tube in a flat rear tire on my 18 speed on our last night in Dubuque. The team was…read moresuper friendly and helpful. The job was done in a Nader 10 minutes and they also did a quick brake adjustment. This is the place to go!

I had a different experience with momentum bikes. If you don't really know much about bikes, the…read moreowner will make you feel stupid, and bad about yourself. It seems that there's only one person working there as well, so expect your bike to take forever to fix

This place is great! Friendly staff that are always willing to help you and answer all your…read morequestions. Took my bike there for a tune up. They did a amazing job. Highly recommend for all your cycling needs.

Great service, both sales and repairs. Very knowledgeable staff and fair pricing. Would definitely…read morerecommend.

Love this Eriks. Unfortunately I forgot the guys name who was so hopeful but I'm sure you'd see him…read morein there with a smile and willing to help you or talk about any cycling experiences. This is my go to place after feeling a little out of place at other Erik's locations.

Are you a local or passing through the Bellevue area who maybe contemplating buying a easy to ride…read moreBicycle? Maybe one that resembles those you grew up riding in your youth? Are you a Cycling junkie who enjoys talking stories with a well traveled soul that has his own to match? I have cycled many roads and met many colorful souls along the pedaling path of life. There is none finer than Mark a retired Veteran who worked the railroads in his other life. After being injured at work he made a decision to go to school to gather a "Certified Cycling Mechanic" label to add to his already love for building, and fixing things especially bikes. Once you come through the doors of his shop you realize this is a little different than most. Every nook and cranny of space is neatly utilized. It has a rhythm and a way as it begins to speak to you about this place he has named "The Backwaters Bicycle Shop". He has what must be close to 200 Bikes, an assortment of many types and styles all in the finest condition possible. I won't rave about the Bikes he has restored some from the 1940's, the kind that Mike Wolfe from American Pickers while visiting has tried several times but could not get him to let go of. I won't seek to amaze you with the prices on some of these beautiful Bikes he is selling with 1960 prices that are rebuilt to perfection or the newer bikes he has that are just what most who live in this Midwest Farmland might well be seeking. I suspect that once you visit you will not pass through Bellevue Iowa again on your way North or South without calling and checking to see if he is at work in "The Backwaters Bike Shop". It's an absolute must visit and will provide an opportunity to take a step back in time with what I consider one of the finest souls you will ever cross paths with.

Very friendly staff. I had a tune up for my bike, and a couple of other services done (breaks bled…read moreand new pads and sealant refresh) Price was fair ($250 for everything) however, I was slightly disappointed when I got my bike. The tune up included a full cleaning of the bike, and even if it didn't, I would expect a little wipe down of the frame... sadly to my surprise, that was missed. Attention to detail is important when working on a bike.. May or may not visit them again..

Dropped my bike off for only brake work. Later they called and said they had other repairs they…read morecould do. When I said I could do those on my own they called me back and said I could have my bike back but they took off the the things they had added. They still charged me for work not complete. Even my car mechanic agrees to complete only the work I ask to be completed. If they're so worried about their reputation, they just ruined it.