A terrific experience for me, as Bicycle World, completely delivered in terms of expertise,…read morecustomer service, and personal interaction. Parrish and Dave were so knowledgeable, and their keen feel for their available products made the entire experience a terrific one. I appreciate their kindness and their overall way of doing business. So happy with my decision and the bikes that I bought.

I bought a Trek FX4 from Dave and Perrish in early 2022; a few months before RAGBRAI. I told them I…read morewanted a bike I wouldn't have to work on bc I'm not a gear head. I can fix a chain and put air in my tires but that's the extent of my experience. They sold me this bike and I've used it on two RABRAIs. No issues whatsoever except I had my chain slip off the crank set. I'd learned to hold down the rear derailleur, shift gears, and crank the pedal to fix that. The point is, I've put 1,800 miles on this bike on too long rides plus recreational use at home and it still rides quiet and smooth. Highly recommend seeing Dave at Bike World's new location in the Millwork's district in Dubuque.

We just are getting back from our Free Flight experience. We had Josh helping us through the whole…read moreprocess of renting E bikes, identifying trails and getting us in the right place at the right time. The Service, the selection and the outstanding value makes this place remarkable. Thanks for a great day Free Flight!

I was in the market for a bike trainer. The saleswoman directed me to the 2 in stock. When I asked…read moreif there were more she advised me (with a dismissive attitude) that they sold a lot at Christmas and people were taking there rides outside now. You lost the sale within 60 seconds. I feel in that short time she made several assumptions. I have since bought a trainer. The same one that was in your shop. The store I bought it from is servicing all three of our bikes, 1 for the trainer and 2 for the bikes we ride - outside

Whenever we are in Galena, and the weather is nice, we like to kayak through Nuts Outdoors. It is…read morealways convenient, affordable, and an absolute blast! Also, it is one of the best ways to take-in the sights and beauty of Galena and the surrounding area! There are several options to chose from, including different lengths of time to rent, different styles and sizes of kayaks, and different routes. Not to mention the other equipment for outdoor adventures. There bike selection is outstanding! That being said, we always do the same thing: the 2-hour 9-11am single kayak trip. We also purchase the deal that starts right downtown Galena just down the street from Nuts Outdoors where the bridge crosses the Galena River. We love the convenience and the super-quick turnaround from store-front to water. Once you check-in at the store, you can walk or drive down to the dock, and the store worker meets you there with the boat, oars, and life-jacket (safety first)! There the staff person helps you into the boat and into the water. Just as a side note, the staff are always super friendly, helpful, and clearly experts. You are definitely in good hands. During our two hours, we paddle pretty consistently upstream for about an hour. We love the gorgeous views of the river banks, trees, and surrounding hills. We were SO LUCKY with the warm end-of-October weather last weekend that we were able to kayak and enjoy the fantastic fall colors! Wow! After the first hour, we like to kick-back, relax, have a drink, and float. We still need to paddle a little bit to make it back on time, but it is definitely relaxing. And so fun to take in the sights, sounds, and smells. Some highlights this time included blue jays, a whole bunch of cardinals, and the wind rustling the fall leaves. We've seen muskrats, large birds, and deer in the past! All this to say, if you're heading over to Galena and like outdoor adventures, don't miss out on a kayaking (or biking!) adventure with Nuts Outdoors!

Absolutely unacceptable experience at Nuts Outdoors…read more Our group rented E-bikes from Nuts Outdoors and were shocked by the complete disregard for participant safety. Staff made no effort to ensure bikes were the correct size for riders, and none of the seats were adjusted to proper height. Now I'm a reasonable person and I'm not expecting these guys to give each member of our group a professional bike fitting measuring knee lockout angles and such, but making sure they can reach the ground when stopping and are comfortable on a 50-60lb bike isn't asking for much. These are pretty basic safety measures you'd expect from any reputable rental service. Even worse, the brakes were wildly inconsistent: some bikes had hyper-sensitive brakes, while others had virtually none at all. It was a disaster waiting to happen. While I understand that, yes, we did sign liability waivers before participating. It should be noted that regardless of the liability waivers. It did not seem as though the staff had any interest in the ensuring the safety of the equipment being used by their patrons, which is completely unacceptable regardless of any waiver. One of our participants suffered a serious injury--a broken ankle--due to these unsafe conditions. When we contacted the business to request a refund for those of us who had to take a ride to the hospital and end the ride after about 30 minutes, we were met with hostility. The person on the phone berated us, used excessive profanity, and showed zero empathy or professionalism. Avoid this place at all costs. Safety and customer service are clearly not part of their business model.

What? No reviews yet for Momentum? Inconceivable!…read more Tim, Brian and the "crew" are the best. Bicycle advocates, not just selling bikes. Nice bikes too! If they don't have it they will order it. They built my Surly Ogre out of parts I picked out and built my wheels. Amazing during the sale and great service after. Students work there and everyone can talk about where to ride: road, mountain, fat...you name it. I've even seen a recumbent in there. Great selection of parts, built bikes (Trek mainly but you'll find they are FAT with Mukluks, 907's and some Surly fatties), gear, you name it, they even have used bikes and bike rentals. If you're seriously lucky there might even be some home made chocolate chip cookies to munch. Platteville is lucky to have such a positive business on Main Street. Check them out!

I had a different experience with momentum bikes. If you don't really know much about bikes, the…read moreowner will make you feel stupid, and bad about yourself. It seems that there's only one person working there as well, so expect your bike to take forever to fix

Have purchased 2 Catrike tadpole bikes from Lisa. Expert service and knowledge of all bikes they…read moresell. You can test ride a lot of bikes right there. And lots of accessories to pick from to make it yours.

Matt and Mark were incredibly friendly and helpful in getting our group of four set up with bike…read morerentals (road, hybrid, recumbent) this past weekend. Rentals were $20/day with the recumbent bike being a little more. They spent the time to adjust seat height and handle bar positions in addition to installing water bottle holders which was great since we didn't have our own tools. I would highly recommend riding on the Great River Bike Trail which is right next to the bike shop. Head up north to Savannah and/or south to Fulton to see the Dutch Windmill. Our group had an great time riding and the sights were equally amazing along the trail.

I wish there was a sixth star available…read more Ok, it wasn't a big deal, a broken brake cable and a tune up on a kid's bike. A cheap kid's bike. First, they were very clear on what might be needed, what it could cost. Second, they always communicated fully, clearly and attentively. Third, they NEVER tried to sell me a bike. And last, they finished the service a day earlier than promised and $3.00 under the estimate. If anyone is looking for an example of how to run a small retail shop, these guys have it down. I never thought I'd shop for a bike here and now I definitely would and highly recommend this place to anyone!

Bike pads weren't lined up properly, shouldn't have to fix things after a 'mechanic'…read more ​ local shops are brand bound. i tried to get a very common part\accessory. the bike shop tried to gaslight me that the problem is because it is a proprietary product, something made special for the bikes company, call where i bought it. That's lying.then said we don't sell those Chinese parts ​ , that's racist and incorrect. all this terrible interaction was to hide the brand loyalty they're bound to. i am afraid of sabotage as a tool to drive me away. instead of just outright refusing service because my bike is the wrong brand. I went and got some facts for you. Why That Statement Doesn't Hold Up If that shop truly refuses to stock any components made in China, they're likely contradicting themselves without realizing it. Here's why: · Tier 1 Components: Even flagship groupsets from Shimano (Japan) and SRAM (USA)--the two dominant players--have significant manufacturing, casting, and assembly operations in China, Taiwan, and other parts of Asia. A "Shimano" bike isn't a "Japanese" bike; it's a globally sourced product. · Frames & Finishing: The vast majority of aluminum and carbon fiber frames sold worldwide--regardless of the brand name on the down tube (Trek, Specialized, Cannondale, etc.)--are manufactured in Taiwan or China by OEM giants like Giant or Merida. · Wheels & Finishing Kits: Items like stems, handlebars, seat posts, and even high-end carbon wheelsets often come from specialized Asian manufacturers, even if they're branded with a Western company's logo. However, the blanket statement "we don't carry Chinese parts" is a massive oversimplification. If they are selling any modern bike with Shimano, SRAM, or a branded aluminum/carbon frame, they are selling Asian-made parts. A Quick Reality Check for the Shop Component Likely Origin Shimano Drivetrain Japan (design), China or Malaysia (manufacturing) SRAM Drivetrain USA (design), Taiwan or China (manufacturing) Aluminum Frame Taiwan, China, or Vietnam Carbon Frame Taiwan or China High-End Wheels USA/Europe (assembly), but rims/hubs often from Taiwan Overwhelming Share: An estimated 87% to 94% of bicycles and their components in the United States rely on supply from China alone . · Industry Reality: This high level of dependence means that almost all bikes sold in the U.S. are either manufactured in China or assembled there from Chinese-made parts . · The Cost Factor: For some U.S. manufacturers, components sourced from China represent as much as 90% of their total parts cost .

We stopped in the afternoon before we were to rent bikes the next morning for my aunt and mother in…read morelaw. When they went the next day to rent, the owner was on the phone and didn't acknowledge them until they loudly said they were going to google the other bike shop. Then he finally helped them get two bikes. The one didn't have a water bottle cage, and they asked for one, but the owner was unhelpful. He also didn't help with seat adjustment or helmet adjustment even though they asked for help. These ladies are 74 and 63, and really did want help, but the owner just didn't seem to care. Bottom line is that they were just unhappy, and wished they'd gone to Nuts Outdoors.

As a citizen of the Only Waunakee in the World, I appreciate having a local bike repair option…read more While I have not purchased a bike from Wana Bike, I've used their repair services a number of times for my Trek 7700 and always have been pleased with the outcome. Prices for repairs are competitive with the Madison bike shops. Most recently, when the shifter on my bike was giving my problems, they found a replacement and got my back on the road in less than 24 hours. (Unlike the Trek Store on the West side that was unable to address this same problem, but that is a story for another review). The staff members are friendly and knowledgeable. They have made some minor adjustments to my daughter's bike at no charge on several occasions. The owner does seem to be on the phone a lot, so several times when I've dropped in I've had to wait for him to finish his call to get helped.

Poor customer service, friend of mine took a bike there and was treated with total disrespect, put…read moreher bike into a worse situation and said it would be $500 to fix a $300. Made her cry! If you're a woman, stay away from this guy!

This is a great bike shop. Love that the owner/manager is always there, he is very helpful and…read morefriendly, willing to offer advice, as well as find solutions to your problem. The shop is on the small side, but the selection is great, better than some larger shops, who seem to focus more on clothes, shoes, and accessories, rather than actual bike parts. On another note, I find their prices to be consistently very good. I used to always go to Budget, but I find the prices at Trail This to be consistently lower. Haven't bought a new bike here, but they do have a good selection. I mostly buy parts and tools, and I can definitely say this is one of the best places in town for the home mechanic to get parts and tools. As a plus, this feels like a shop that will actually help you out with your own problems you might be having. Many other bike mechanics can make you feel like an idiot if you don't happen to know as much about bikes as they do (and not many people do, as being a bike mechanic is what they do for a living...). Not the case here, very willing to help out, and always have a good and helpful attitude. This is my new stop for everything I need. Located just off the bike path is very convenient as well.

I brought in my e-bike for repair thinking it was going to be expensive. He left him the bike and…read morewithin an hour he quickly diagnosed and repaired the problem. $20 later I was up and running, good as new. Highly recommend this shop.