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    ellaprint

    5.0 (2 reviews)
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    8 years ago

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    8 years ago

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    T-Shirt Source

    T-Shirt Source

    4.9
    (141 reviews)
    4.9 mi
    On-time commitment
    Certified professionals

    Best customer service!…read more I've ordered from here twice now and both were pretty last minute, but it was no problem for them. They fulfilled my order quickly and the quality was still great! I believe the person that helped me both times was Freddy and he's very kind and helpful! I highly recommend T-Shirt Source Daly City for all of your custom apparel needs.

    If I could give 0 stars, I would…read more I brought my graduation stole to T-Shirt Source in Daly City for embroidery and even paid extra to expedite the order from the normal 7 days to 3-5 days because my graduation was coming up. The day before I was supposed to pick it up, they called me and told me they had "lost" my stole. Instead of taking accountability, they told me to go buy another stole myself and that they would embroider the replacement "on the spot." I ended up taking time off work trying to deal with this mess, and to make things worse, I could barely even get ahold of the store while trying to figure out what was going on. When I asked if they could at least reimburse me for losing my stole, they told me they couldn't because they were "no longer making a profit" off my order. There was little to no apology, no urgency, and absolutely no professionalism. Then after all the back and forth, they suddenly "found" my stole and told me to come pick it up at 5:30. It became pretty obvious that they never actually lost it -- they just lied about it to buy themselves more time. This was one of the most stressful customer service experiences I've had, especially considering this was for a major life event. Really shitty service. I would not recommend trusting them with anything important or time-sensitive.

    Photos
    Screen printed shirts
    Screen printed shirts
    Logo Embroidery On Carhartt Work Jacket
    Logo Embroidery On Carhartt Work Jacket
    Customized caps for riordan high school

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    Customized caps for riordan high school
    My Trick Pony

    My Trick Pony

    4.9
    (209 reviews)
    0.9 mi

    The man that I spoke to that runs this operation was so rude, aggressive and unprofessional that I…read morewas shaking by the end of our phone call around the design details for the two t-shirts I needed printed. I provided to him numerous highly detailed emails about what I was looking for with my t-shirt design and they were clearly skimmed over by him as his responses back rarely matched the questions I had posed. He finally made the aforementioned phone call to me to talk about the designs and not only did he not listen to me and my needs but he constantly talked over me with his tone becoming more and more elevated and angry because I begged him to give me a second to finish a sentence so we could get on the same page. Ultimately he said "I don't think I want to do this job anymore..." which was fine because at that point I was going to suggest the same as I felt so berated. I think he believes that he is an "expert" in design and is offended if a client (who was a former graphic designer and has been working in the fashion industry for decades) has a different opinion or need. I highly recommend that you do not work with this company unless you have zero opinions or expectations of your end product.

    You need your shirts Fast and dope…read moreYou call around Most peeps say: "Nope" You need your job done Lickety split You search around and it's: More miss than hit Then you SCORE No longer a jabroni Blessed that you found My Trick Pony Small local business With heartfelt style Open up your box Prepare to friggin smile...

    Photos
    Matteo and I with my very own cowgirl tee
    Matteo and I with my very own cowgirl tee
    Skate Moss is better than Kate Moss!
    Skate Moss is better than Kate Moss!
    On-Site silkscreening!

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    On-Site silkscreening!

    ellaprint - custommerchandise - Updated July 2026

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