The motel was very nice for the price. Travelling with a toddler is difficult, but having a…read morekitchenette, plates, silverware, and an apartment sized refrigerator made it much easier. There were even two recliners in the room which were great. Many of the rooms are occupied full time, but it definitely isn't a shady place. If you are expecting the ambiance of a modern hotel, this is probably not the place for you. Patty is the manager and she went above and beyond for us. We made a few less stops than we anticipated on the way out and were there a half hour before the office opened. Patty showed up early and said our room was ready, so we got settled right away (good luck trying to check in early at a bigger hotel). When making the reservation I included in the comments that we would have 2 sea doo's with us. The message didn't make it to her apparently, but she was very accommodating and showed us where to park the trailer and even showed us the launch ramp and dock which the motel has for guests/residents. We were only supposed to stay overnight, but our truck had some transmission problems as we were leaving town which stranded us for another night. We knew the office was closed on Sunday but my wife went to get the phone number to see if there would be an answer. One of the residents noticed her down there and got ahold of the on site housekeeper, who called Patty. The housekeeper was nice enough to pick Patty up for us! Patty came in on her only day off to help us get back in the room for the night, we sincerely appreciate all the help we got that day from everyone at Shangri La. I decided to make the best out of a bad situation and used their launch ramp to take one of the Sea Doos for an afternoon spin. It was absolutely gorgeous that night and I was a little less stressed about it all. About the launch ramp- In the morning when we were there the water level was low enough that the ramp is not usable until 0930-1000 when more water is released from the dam. For the rest of the day it is fine. If you are planning on coming with a boat or jet ski's, look at the satellite view of the ramp, it has some tricky turns and a long narrow ramp. A boat longer than 18' or so would take a short wheelbase tow vehicle and some tricky maneuvering to make it. The first day I didn't know about the water level changes and just drove to the city operated launch ramp and set up on the beach out there. It cost $25 to launch there and the ramp was pretty busy, which makes Shangri La even more of a value! We WILL be back again.

We love coming here each winter. Everything you need is here or nearby. The staff listens to your…read moreneeds. Restaurants, bank, grocery store are within walking distance.

Only been here a week, but really great price and location with amazing amenities right on the waterread more

Can't do anything without having a call to my phone my son can't go to the pool workout room but…read morehe can go fish

Stayed here for a couple days w the Parentals , its a decent hotel , good deals on dining, nothing…read morespecial but it wasn't bad either, Dont expect a fancy five star hotel but it wasn't bad, would stay here again and again, Dont have your expectations high and you will be fine

This is our first time staying at a resort casino hotel. Based on our experience with the Aquarius,…read morethis may also be the last time. We first booked the river view panorama room. It seemed a little cramped, so we upgraded to suite for an extra $100 per night. We took the advice of the front desk clerk and got a room on a lower floor to get a better view of the river. Big mistake. She failed to tell us about all the jet ski noise, live music, and the intense floodlights shining up at the room. We ended up leaving in the middle of the night and headed back to San Diego

Stayed one night (8/9-8/10) for a work trip -- ride along with Bullhead City PD. Checked in around…read more11:30am, room wasn't quite ready but the front desk was friendly and upfront about the wait, and I was in my room (227, standard king) by 1pm. Room was clean and comfortable, breakfast the next morning had the usual solid HIE spread -- eggs, sausage, cinnamon rolls, hash browns, pancakes, etc. Heads up: there's a $100 incidental deposit at check-in. Mine was refunded fast, but some banks can take up to 10 business days. Booked with IHG points and it was worth it. Second time staying here and it's still the best-reviewed option in the area -- beats anything you'll find across the river in Laughlin. Would stay again.

recently stayed at the Holiday Inn Express & Suites in Bullhead City, Arizona, and it was an…read moreexcellent experience. The entire property was clean, peaceful, and incredibly welcoming. One of my favorite features was the pool area. It was absolutely immaculate, and I loved that they have a separate kiddie pool with an adorable frog water feature. I've stayed at other IHG properties that didn't offer a kiddie pool, so this was a wonderful surprise for families with young children. The atmosphere was exactly what I was looking for--quiet, calm, and relaxing. The other guests were respectful, and the front desk staff were genuinely kind, friendly, and professional throughout my stay. The complimentary breakfast buffet was delicious and had a nice variety of options. I also appreciated that they offer fresh coffee, ice water, and lemonade available around the clock at no extra charge, which was a thoughtful touch. The location is another big plus. It's conveniently located directly across the street from Lowe's and Starbucks, and only about eight minutes from the Laughlin Riverwalk and casino district. You can easily enjoy the attractions nearby and then return to a peaceful hotel away from the crowds.

The hotel room was clean. It has a mini fridge and a desk and chair. A/C worked great. The bed was…read morecomfortable and clean. For the price it's a decent room. Jenn and Cassy at registration were great. Everyone was very friendly and helpful. We rented jet ski and were able to bring them over from park then at the beach. That's was awesome.

Stopped by on my way to Kingman arizona to stretch my legs and visit the casino…read more I've stayed and visited most of the casinos in Laughlin. Harrah's is my favorite. It's also the only resort with a beach. A convenient water taxi will connect you to other river front casinos as well as bullhead airport across the river. I'll definitely return to Harrah's Laughlin Clean facilities, good restaurant options, reasonable prices.

We arrived here and were able to get in free with a military ID. They also were able to give us…read morethe national park pass here too. Bathrooms, trash and parking were available. We launched our boat with no problem and not a super long wait to get in.

Smooth process from reservation to returning the boat. We went in the offseason so it was a little…read moreless busy. Looking forward to next year!

Lovely jungle vibe as you walk in. Had a great meal at…read moreBubba Gumps. Next time I'm going to eat out on the deck. Great view of the river

I checked in on September 23, 2026, traveling with my trained service dog. The front desk clerk…read moredemanded to know my medical condition. When I told him he wasn't allowed to ask that, he kept insisting. He asked me, "Are you going to have a heart attack and your dog will be running around barking at everyone?" When I finally told him I have PTSD, he chuckled. I was left shaking, went to my room, and didn't want to come back out. The trip was ruined. Federal ADA rules allow staff to ask only two questions about a service animal. Asking about a guest's medical condition is not one of them. I complained in writing the same day. The Director of Hotel Operations said the matter would be reviewed internally and refused to share any findings. I later sent a certified letter to Landry's corporate headquarters in Houston -- it was delivered October 5 -- and have received no response at all. No apology, no restitution, nothing. If you are a veteran or a disabled guest who travels with a service animal, I would think twice before staying here.

Very dirty & poor maintenance of critical plumbing. Zero hardscape cleaning and poor control of…read moreproblem renters.

We love this place! It includes everything who could ask for anything better! Staff is friendly as…read morewell!

As a local I never had a reason to stay at any of the casinos however, with the July 4th…read morecelebration we decided to stay for a short staycation. The River Lodge shows it age, 42 years (I think). No ice machines on any level, no pool, dated decor, carpet & curtains. With this mind we weren't sure what to expect of our room but it was clean, even though the water in the bathroom sink drained slowly, bedding was very comfy and it was quiet throughout the night. Also, there might be 7 television channels available but we had a great river view. We stuck to eating at the different themed casinos within the Lodge. We went to Red Dragon and tried the pot stickers & pork char siu with rice; sadly no sauces were available & the staff seemed very frustrated not having the necessary supplies. By the way, they will not pour a drink in a paper cup for you in case you want to take it outside for some reason. Still it was cheap with a total of $10.80 for both dishes. We also tried a personal pepperoni pizza at Dotty's, which wasn't bad just not very hot/ warm. I believe that cost was $7.00. The last thing we tried was a pot roast dip sandwich at U1 that included fries & au jus. The flavor was good but the sandwich had no cheese at all; cost $7.00. U1 has great affordable food, slots, staff & atmosphere. I would recommend the Lodge to anyone traveling; it's unique, comfy & affordable with no resort fees

One of the most dumbest things they could have done was take away the casino cage! Amongst other…read morethings like closing the lodge restaurant, whomever is running this place is ruining it! They only reason this place is still doing well is because of its staff. Dotty's- Julie, Jeannette, Heather and Will keep the place a go to! The Points Bar - Mike, Denese and Mary make it pleasurable. Without the staff, this place would not be worth my time or money. Bring back the cage, and ticket redemption machines! Open up the Lodge again!

We only came here for the Casino. Upon entering the casino floor. I noticed the smell and it…read moresmelled like urine. Not sure if they clean the carpet or if their senior clients may have had accidents while enjoying their games. As I walked further in the casino. The smell was noticeable. The slot machine was decent and they did have some of the games in Vegas. The machines were spaced good amount of space from each other. We had lunch at the cafe and it was pretty good. You can't bet the price. Ham steak and eggs with toast and hash browns for $16.99.

booked a hotel directly with the front desk late at night and showed the front desk clerk the…read moreExpedia price to make sure their price was the same. She confirmed that it was. The price was around $100 for 3 nights, and I asked three separate times if that was the total. Each time, she confirmed it was. I ended up being charged $237. Even after accounting for the resort fees, I was still way overcharged compared to what I was told. Very disappointing experience, and unfortunately, I won't stay here again. Apparently, you're better off booking through a third party.