We actually didn't get to stay at Colorado River oasis because we had a snafu with mechanical…read moreissues and thought we'd need to stay at our present campground until things got straightened out. Fortunately things did get straightened out a lot sooner and we had to cancel Colorado River oasis stay, unfortunately -- but they were very understanding and we appreciate that they worked with us. We did have a service charge that we understood was going to happen at the very beginning of our reservation. That seemed fair. We hope we can return and stay with you in the future and would recommend this place for its professionalism and courtesy to us. Thank you.

This place is heaven. Erin and Randy do an amazing job of keeping this place up. It's one of the…read morebest places we have ever stayed! So clean, and beautiful! Heaven on earth, hellish temperatures aside. We left our trailer here for June and July, and we couldn't have been happier. Bathrooms, laundry, grounds, salt water pool, are just kept in amazing shape. Don't listen to any negative reviews, person must be an a$$hole!

Our recent experience at Katherine's Landing was great. We rented a 4hr boat, the staff at the…read morefront desk at check in was very nice and friendly. The guy on the dock for the safety briefing was nice and friendly too. Out boat was clean and full of fuel.

I've been coming to Katherine's Landing for several years now, and every visit has been a great…read moreexperience! Renting a boat online is quick and easy, and they occasionally offer discount codes, which is a nice bonus. The staff is always pleasant, helpful, and genuinely seems to enjoy their work, which makes the whole process even better. We usually rent a patio boat since it comfortably holds up to 10 people. They're easy to drive, great on gas mileage, and the fuel cost has never been unreasonable. (I'd recommend skipping the prepaid fuel option--it usually works out cheaper that way.) Another perk is that dogs are allowed on the patio boats! Just note that medium and large dogs count toward the passenger total, so it's a good idea to double-check when making your reservation. Two things to keep in mind: (1) During the fall season, all boat rentals need to be returned by 3:00 PM. (2) It costs $25 to get into the park. If you're planning on coming 2 or more times within a year, I'd recommend getting the Park Pass for $45. Overall, Katherine's Landing is a reliable and fun spot for boat rentals, and I highly recommend it if you're looking for a great day out on the lake!

Mike is working wonders. Beautiful landscape, Sunsets. Can tent camp, RV park,…read morePool,shower,laundry,bathroom. Peaceful relaxing atmosphere, exactly what I needed. To escape the action, lights, cement City of Las Vegas. Think I needed another week. Lol Camp fires, pool to cool off from the heat. Fencing around resort keeps out riff raff. Town is great place for thrifty shoppers, too many to choose from. Always great meeting new friends even running into old friends. This place is an exceptional Gemstone on the river. Restaurants in walking distance. Plus the short walk down to the Arizona War Memorial is breathtaking. Well maintained. Cannot wait to g

We love this place!!! Wonderful spot to park enjoy the river, pool, jacuzzi. Beautiful resort feel…read morewith friendly people. The owner is amazing and the manager Chris is very helpful. We made great friends while we stayed. Also dog friendly. Our standard poodle enjoyed every minute. Thank you Dennis very much!!!

I would say over all experience is 3. I've read other reviews and I'd say the same thing. The…read morecasino reek's of cigarettes. I think this hotel is one of the better ones here in Laughlin. It needs to remodeled. The pool bar opens May1st . You can take drink from the inside bar to the pool. The cove bar does give great service 5 star They make sophisticated drinks there too. Parking wasn't an issue. It's busier during the weekends.

The staff was very nice. Giving them one star is just my…read moretake on the accessibility of restaurants which I never got to try because of the wait time. Personally I don't like casinos, we cane to see a show. The bus service to the show was great but very unorganized for to load on to the buses to go back. We walked instead. The rooms are in desperate need of updating or deep cleaning. There were disgusting stains on the furniture. I didn't even sit down on any of it. I'll try a different hotel if I ever go to Laughlin again.

2 days before our visit we decided to read reviews on yelp and we were terrified! (6 months preggo…read moreand 3 very opinionated teens) When we walked into the lobby it was very clean, of course it smelled like smoke, its a casino for gods sake! Not super overwhelming like others had mentioned. The room and bathroom were surprisingly clean and very roomy! There was no hair left laying around in the bathroom as previously mentioned in other posts. The water pressure in the shower was great, however the shower head was very low. My husband had to squat just to get wet. The toilet was also very low which was a little weird to me. The room came with an iron, ironing board and a blow dryer. Our end table did have an issue with the drawer, it kept opening but it wasn't a deal breaker!! I just so happened to have tape and that did the trick. The temperature knob in our mini fridge was missing so it took us a while to figure out how to make it cooler. The ac kept the room nice and cool but it was very loud, sounded like it was struggling big time. They had a smart TV, we were able to access netflix, amazin prime and another service (i cant remember) The arcade was decent but was prob better for smaller kids. Our kids still enjoyed it. The family pool was beautiful with plenty of sitting areas. It was about 90 something degrees when we went but the water was too cold for me! The kids and my husband had fun on the slides they had. They don't allow outside food or drinks but they had a little bar/snack shack. We did have to pay an additional 15$ for an extra pool wristband. 4 were given for a double bed room. The private beach was very cute but we didn't really spend any time there unfortunately. The ice machine was working and was a short distance from our room. We got panda express pretty late in the day, the food was a little sad but it was expected. We were located in the central tower, maybe all the terrible reviews werw from different areas of the hotel? Who knows. Oh, there only seemed to be luggage carts for those who were parking in valet, that part kinda sucked. We were also a ahirt distance from a gas station, Mc donalds, Starbucks and a few grocery markets. Overall we really enjoyed our time there and will def be visiting again.

It is a fun weekend getaway in Laughlin IF you know what you're getting into…read more 1. The casino resort is about 20 miles south of the main Laughlin strip of casinos. It's more secluded and less crowded, which can be a plus or minus depending on what you're looking for. The crowd tends to be older and calm. It's relaxing and not a party vibe. 2. The casino is VERY smoky and if you stay in the hotel here, the smoke is in the corridors too. There ventilation needs to be improved. Also the casino entrance is an open atrium that leads to the hotel hallways upstairs which adds to the smoke everywhere. 3. The pool and beach is very nice and chill. There's a bigger pool for families and kids and a separate pool hot tub section for adults alone. The pool is not heated so it's too cold to swim in the winter months but the hot tub is nice. 4. The rooms are nothing special but they're clean and do its job. The housekeeping was interesting as they did come and clean the bathroom and refill the toiletries, but the beds were sloppily made and the pillows simply thrown at the headboard. 5. Service at check in and at the restaurants were fine. The service at Mojave Coffee was great. 6. The casino is a good size with mostly a lot machines and electronic games. 7. There is a movie theater on site and an arcade which is good for kids. Bottom line: it's a fun place to get away if you know what to expect. It's good for casual gambling, laying by the pool, and a no frills yet fun experience.

We stayed here for an April weekend for a country music concert that was in town…read more I made the reservation in December. The price was very reasonable for one of the newly remodeled king suites in the North Tower. I was able to pay half at booking and the other half at check-in. I got an email the morning of check-in allowing me to bypass the regular check-in process and check in online. I was very disappointed when I arrived to the hotel realizing I had to get in a long line and do the check-in process again even though I already did it and put my credit card down online. What is the point of offering early check-in? The second disappointment was the elevator situation. There are six elevators in the north tower. It appears that all of them are working. However, it was always a long line of people to go up and down. We got to our room, which was spacious and nicely decorated. However, it was not very clean. I had to use Clorox wipes and go over all the surfaces which still had unknown substances on them as well as a buildup of dust. For just being renovated, the room is still very dated. It was mostly cosmetic changes not a true renovation. On the plus side of the bed was very comfortable, the bathroom is spacious, and the water pressure in the shopper was fantastic. The biggest issue I had during my stay was the lack of maid service. We called down on Saturday morning to advise that we were leaving for the afternoon and would like some fresh towels and our room serviced. When we got back Saturday evening, the only thing that had been done was some new towels were thrown on the couch. The garbage was not removed. Neither was the old towels, and the bed was not made. When I did the online check-in and specifically asked if I would like the room cleaned while I was there and I checked, yes. While we were here, we tried Guy Fieri's Mexican restaurant. It was fantastic. The service was great. It was probably the best guacamole I have ever had. I highly recommend making a reservation. We had reservations at the range steakhouse the next night. It is a nice restaurant but very dated. There are nice views of the river. The stakes were very overpriced for what we were given. The lobster mac & cheese was pretty terrible. Our waitress was very nice and quick though. Check out was easy since I was actually able to do that online and not have to wait in line again. Parking was easy and free.

If I could give this place 0 stars, I would. We've been staying here for years and have never had…read morean experience like this. Day 1: We checked in and were given the wrong date and room type. Day 2: After a long drive, we went to shower, only to find the drain wouldn't work. The front desk said engineering wouldn't be available for 2 hours, so we moved rooms--only to end up in a room where the A/C didn't work at all. Later, we ordered room service and received a confirmation it would arrive within 45 minutes. After waiting over 1.5 hours, we called and were told, "Oops, we forgot your order." We were promised delivery shortly, but after another 45 minutes, nothing arrived. When we finally spoke to a manager (after waiting again), we were told the food had been thrown out because it had been sitting too long. Day 3: In the morning, we discovered a booger on the sheet right where my head had been. We contacted housekeeping and asked for fresh sheets so we could change them ourselves due to lack of trust. After waiting an hour, nothing arrived. When we followed up, we were told housekeeping had already come--but it turned out they were sent to the wrong room. The housekeeping manager dismissed it as "people make mistakes," and the director said we could change the sheets ourselves due to "safety issues." Day 4: At Smashburger, they only had Pepsi and Starry to drink, were almost out of meat, and would only sell single patties. They had only one water left. Day 5: At Cinnabon, the employee didn't ask what we wanted--just said, "You want a Cinnabon?" with no effort at customer service. Day 6: On our last day, my boyfriend developed a severe rash on his legs that has continued to worsen. Throughout the entire stay, every employee we encountered seemed unhappy and rude, as if they didn't want to be there. Customer service was completely nonexistent. We requested multiple times for a manager to call us--every single day--and never received a call back. On our last day, after waiting 45 minutes, we finally spoke to an assistant manager who simply asked, "What would you like me to do about it?" We again requested a call from the hotel manager and still have not received one. This was an extremely disappointing and unacceptable experience. We will never return. Don't waste your money staying here.

received high-quality service--not even the best hotels I've ever stayed at made me feel as valued…read moreas a receptionist named Robbin did. She was very pleasant and had an excellent way of interacting with guests--so much so that she spoke with her manager to get me a room upgrade at no extra cost. Believe me, if I were to return to this place, it would be because of how well I was treated and appreciated--not for the quality of the hotel itself. The women's working in the gift shop also treated me very well, so I am leaving this place feeling happy.

We stayed for one night because we had a concert at a neighboring resort…read more The hotel is very motel set up. Rooms are spacious, but very basic. The TV in the king size bedroom was tiny. The picture of the TV has our Stanley next to it, for comparison. The room was dated, but clean. No extra amenities, in fact, you get ice at the front desk. No microwave, no fridge. Very basic channels. The entire non-smoking floor smelled heavily of cigarette smoke, and mildew. I assume that's normal because of the casino and the river. Housekeeping did bring us extra pillows, and the girl was nice.

Nice little spot on the river Cute and clean will…read moredefinitely come back again Had a wonderful 4th of July weekend

This place is the best in the area. Great pool, clean and great managers. Next to the water, great…read morelocation. Bring your RV or stay in one of the nice cottages. You can't go wrong.

The motel was very nice for the price. Travelling with a toddler is difficult, but having a…read morekitchenette, plates, silverware, and an apartment sized refrigerator made it much easier. There were even two recliners in the room which were great. Many of the rooms are occupied full time, but it definitely isn't a shady place. If you are expecting the ambiance of a modern hotel, this is probably not the place for you. Patty is the manager and she went above and beyond for us. We made a few less stops than we anticipated on the way out and were there a half hour before the office opened. Patty showed up early and said our room was ready, so we got settled right away (good luck trying to check in early at a bigger hotel). When making the reservation I included in the comments that we would have 2 sea doo's with us. The message didn't make it to her apparently, but she was very accommodating and showed us where to park the trailer and even showed us the launch ramp and dock which the motel has for guests/residents. We were only supposed to stay overnight, but our truck had some transmission problems as we were leaving town which stranded us for another night. We knew the office was closed on Sunday but my wife went to get the phone number to see if there would be an answer. One of the residents noticed her down there and got ahold of the on site housekeeper, who called Patty. The housekeeper was nice enough to pick Patty up for us! Patty came in on her only day off to help us get back in the room for the night, we sincerely appreciate all the help we got that day from everyone at Shangri La. I decided to make the best out of a bad situation and used their launch ramp to take one of the Sea Doos for an afternoon spin. It was absolutely gorgeous that night and I was a little less stressed about it all. About the launch ramp- In the morning when we were there the water level was low enough that the ramp is not usable until 0930-1000 when more water is released from the dam. For the rest of the day it is fine. If you are planning on coming with a boat or jet ski's, look at the satellite view of the ramp, it has some tricky turns and a long narrow ramp. A boat longer than 18' or so would take a short wheelbase tow vehicle and some tricky maneuvering to make it. The first day I didn't know about the water level changes and just drove to the city operated launch ramp and set up on the beach out there. It cost $25 to launch there and the ramp was pretty busy, which makes Shangri La even more of a value! We WILL be back again.

We love coming here each winter. Everything you need is here or nearby. The staff listens to your…read moreneeds. Restaurants, bank, grocery store are within walking distance.

I honestly wouldn't have come here if Saltgrass Steak House wasn't inside. After we finished…read moreeating, we played a little at one of the tables. The dealer (an Asian lady) had a really negative vibe like she didn't want to be there and hated her job so we ended up leaving the table and moving on. You just felt it. Wow..I'm glad I didn't book a room here. Based on the reviews, it sounds like a nightmare. The rooms definitely seem like they need updating. Vegas rooms can already be hit or miss, but I have a feeling this place might be even worse.

if i could put 0 stars i would. ac was broken, 95° outside,…read more79° in the room. trying to sleep in a sauna. talked to front desk and maintenance 4 times. NOTHING changed. asked to atleast change rooms, "nothing available".