We had a great experience with Elite Valley Flooring and Highly recommend this company. We met Brian at a flooring store where he was marketing his business. He spent time with us at the store, and we really liked his communication style, so we asked him to give us a bid. We got 3 bids on the job and Brian's bid was the middle price, but they were all very close. Even though there were no reviews on Yelp about the company we had a good feeling about Brian and decided to go with them and are really happy we did.
First, everything that we were promised was delivered. The communication was really good, they delivered the material as promised, they showed up on time. There was a big demo of tile in 5 different rooms (kitchen, laundry, dining, hallway and bathroom), and they were very careful to cover up everything, and they did not leave a mess at all. When it was time to install the flooring, they moved the furniture and were really careful with everything.
There was a lot of attention to details. For example, we have a brick fireplace and instead of butting the flooring up to the fireplace, they actually slid it under the brick so it looks really clean and finished. Another attention to detail was the way they finished out the step up to the kitchen. The installation was smooth and everything looks gorgeous. I will say they exceeded our expectations. Also, they did the entire job in 4 days (we thought it would be 2 weeks!) We also had new baseboards put in and they did a really nice, clean job on that a well
We did have a small issue with one of the boards (manufacturer's defect) and Brian came back the very next day and replaced the damaged board.
So, the things we liked: communication was great, pricing was very competitive, clean demo, attention to detail, respectful of our home, finished ahead of schedule and responsive to our concern about the damaged board.
Working with Brian and his crew was a great experience and we love our new floors. read more