1. Elite Tiles

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    Houston, TX

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    Elite Tiles

    5.0 (2 reviews)
    Open • 8:00 am - 5:00 pm

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    8 months ago

    Helpful guys, building a nice selection of tile. Seemed like the business was pretty new when we were there in November.

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    2 years ago

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    ProSource of Houston-Northwest

    ProSource of Houston-Northwest

    (7 reviews)

    Fairbanks/Northwest Crossing

    I ordered my cabinets 12 weeks ago. They told me they would take nine weeks. I left ample time in…read morecase they were a little bit delayed. I've called them numerous times along the way checking to make sure the on track finally today. They told me that they hadn't even started making the cabinets that they were the specific part and they just got the part in and now the cabinets won't be produced for another month. No apology no should've told were nothing I would never use these people again.

    Prosource is great until something goes wrong. I ordered a 9' x 12' rug that was to be made from a…read morecarpet by serging the perimeter so that the edges are finished. Well, the salesperson forgot to add the serging part so when it was delivered to my house, it was just a raw piece of carpet. The salesperson admitted it was her mistake and apologized but that was it. I had to find a company to do the serg, arrange to have the carpet shipped to the serging company, then pay to have it re-delivered to my house. So, the carpet manufacturer made money, Prosource made money, the salesperson probably got a little commission but I had to pay an additional $321 in delivery charges and it took another 3 weeks to get it done. All I asked for was 10% off the order amount (about $125) to cover some of the delivery charges. The salesperson stopped responding. That's less than excellent customer service.

    Elite Tiles - flooring - Updated October 2026

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