Ramos Construction recently completed a remodel of our home. The majority of the project involved custom cabinetry, which is where most of the issues arose. The cabinet design we specifically requested was disregarded, and the cabinet maker proceeded with his own design despite multiple walkthroughs, drawings, and measurements provided in advance. Although some corrections were attempted, the final result was sloppy and unacceptable workmanship.
Several cabinets are misaligned, hinges are already coming loose, and the paint is chipping after only one month of living in the home--including in areas that are not high traffic. We also provided the exact specifications for our stove prior to the installation of cabinetry and countertops. Despite this, the designated space--which should have been 36 inches--was incorrectly built at 37.5 inches. No accountability was taken for this error, and no solution was offered; we were left to find a workaround ourselves.
Additionally, materials for the project were agreed upon and provided by us. However, we were later presented with a substantial bill for materials Ramos Construction claimed to have purchased without our knowledge. They were unable to provide receipts or documentation to support these charges. No responsibility was taken for breaking one of our light fixtures during the project.
To make matters worse, a lien was placed against our home due to an unpaid bill from a concrete company Ramos Construction worked with--an obligation that should have been their responsibility.
After project completion, we requested that Ramos Construction remove photos and videos of our home from their social media platforms. These posts included our home address and images of our children's rooms, shared without our consent. This is a serious breach of privacy and raises safety concerns. Despite multiple requests, our wishes have been ignored.
Based on our experience, this company demonstrated a lack of professionalism, accountability, and integrity. I would not recommend Ramos Construction to anyone read more