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    Elite Pool Service

    5.0 (1 review)
    Closed 7:00 am - 6:00 pm

    Services - Elite Pool Service

    Pool draining

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    6 months ago

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    Clarity Pools Service & Repair

    Clarity Pools Service & Repair

    4.6
    (43 reviews)

    Tried to set up pool service in April. Main guy was out on medical, which was understandable, but…read morenever once did anyone set up our account, a contract, or communicate with us. Fast forward to today, I reached out because some guy came to service our pool (only knew because I'm home with a sick kid). The owner called me and said we'd been receiving service the whole time (news to us) and he'd like to start over. Then he made it clear he only meets clients before 3 pm through the week, and that it seemed like this wouldn't work. With all of the issues created by lack of communication on the businesses part, all we wanted was to meet face to face for a few minutes to set things up right. At that point, it was clear he didn't want our business. I'm shocked by all of this because the company gets great reviews, but they definitely aren't hurting for clients and their customer service is lackluster at best. We felt like just a number on a page from day 1. Definitely don't recommend this company. It's expensive compared to others and not worth the money based on what we experienced. We ended up having to do all kinds of service and troubleshooting in our own because the tech wasn't doing their job apparently anyways.

    After struggling with our pool service for years, we switched to Clarity pools and couldn't be…read morehappier. We recently had an algae problem. We called Derrick (the owner) and he came right over and diagnosed the problem and solution. We had to drain our pool. Once we filled it back up we struggled with the chlorine not taking. We worked with david our service person. He was very helping taking care of our pool. He even came out several time a day to make sure everything was fine. We see the they are committed to keeping our pool clean. I like the fact that Derrick is a fresno guy. We have found a gem in Clarity pools

    Double Play Pool And Spa Service

    Double Play Pool And Spa Service

    3.3
    (12 reviews)

    Everything started out great, but then little by little we needed to fix things and replace things…read more We didn't know any better at the time, but what a mistake hiring Rhett. We paid him nearly $1,000 and he is still a year later costing us money. For starters he fixed all the pipes around our Hayward Pump and Filter, he used the wrong pipes that don't even fit. Then he used tape and some spray adhesive to "Make it work". A year later and it busted, and it's corroded. We hired an actual Pool company and those repairs alone are over $700. The new pool contractor said it's a miracle the equipment didn't completely explode. Good to know since I have a small child. Rhett also told us we didn't need the Hayward Chlorinator that cost over $600. He removed that and I'm sure sold it to someone. We had black algae at one point and he "forgot" to mention it but wanted to add more chemicals, and cost me more money. I have attached a photo of our equipment and his high quality work. If you want to hire Rhett, do so at your own risk. He has no business touching any equipment as it's clear he hasn't a clue what he's doing. Our equipment is special order, and he went to local stores to find the parts and made do with what he could find. He is also not a licensed pool contractor!!! Should've checked that before hiring him. If you'd like to do the right thing Rhett, Venmo me the money back that we paid you to screw this up. Or at least the money you made off of our chlorinator!

    This company took advantage of my 89 year old father in law. Electrical wire very poor and has to…read morebe re-done. Plumbing leaks and refused to fix it without us paying more. I could go on and on. Dont use this guy.

    Pools Plus

    Pools Plus

    2.5
    (19 reviews)

    Let me begin by saying my pool builder went out of business and my contract was with the pool…read morebuilder. 1 month after the plaster was poured I had a few small spots fixed and that was when I learned my builder used Pools Plus for the pool plaster and gunite work. I contacted my builder and my builder had Pools Plus fix the spots. Now jump 4 years ahead and I have a crack in the plaster. My builder is out of business and Pools Plus won't honor the 5 year warranty on the plaster even though they were responsible for the work. Hate that I have to use a review but there isn't anything I can do at this point. Use at your own risk.

    I guess service after project is not a priority with P+. I have an inground rock spa. ( Think of…read moregrotto) After almost 20 years a leak was found by American Leak Detection. I called P+ and they were eager to fix the leaks. $2900 later, about 3 months I noticed a smaller leak that caused the water to run in the flower bed. They said to send pictures, so I did. The water in the flower bed did not come out very well in a phone photo. They said send more! I told them I had worked with one of the employees named Milo and since he was very tentative to the follow I thought a simple message to the company would have him come out for a look. No such reply to my request. Now I'm wasting water and wondering if the original price tag was worth it! Star rating of 1. Use at your own risk. Glenn Black, frustrated in Visalia.

    Elite Pool Service - poolcleaners - Updated August 2026

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