best pool service ever. i've used a few other large pool…read moreservices which seemed okay, although a few times when I checked the chemicals myself found they were off. When I hired Aquarious I saw a big difference. one day while swimming I thought to myself, "this is literally the cleanest pool I've ever been in." later that day my son and his friends were over and one of his friends said, "wow, this pool is really clean." I thought it was amazing. A teenager would make that observation too.

The best pool service company we've ever used. Reliable, dependable and affordable.read more

Rod was extremely knowledgeable and helpful determining a new pump and filter for my pool. He also…read morewas able to schedule me within four days of signing the contract. His expertise knowledge and flexibility are stupendous and I would highly recommend. His installer John did a great job not only installing the new pump and filter, but also by explaining the features and getting it up and running definitely will use again.

Most thorough pool service I have ever had since I put the pool in 2019! Owner and staff are…read moreextremely professional and follow up is immediate.

Brett was phenomenal! He jumped in and helped me sort out my pool issue before I destroyed all of…read moremy equipment. Very professional, helpful, patient and prompt. We all need a Brett in our lives!! Thank you.

I found Brett on Yelp after another company ran me around for a month without any progress opening…read moremy above ground pool. By the time I realized they weren't going to help me, everyone (including Brett) was booked solid. Fortunately, after hearing what happened, he took pity on me and squeezed me in. He did more in one visit than the last company did in 6. In just a few visits, the pool completely changed from a deep algae green to bright blue. Brett is professional, friendly, knowledgeable and fairly priced. More importantly, he's reliable! He showed up when he said. He kept communication open on timelines. He came back for a final chemical check and vacuuming. I honestly can't thank him enough and he's the only person I'll work with moving forward.

4 years in and have continued to have good service from Kiker. They just helped me replace my salt…read morecell, which I didn't even know was still under warranty , no issues at all. Special thank to Sarah who still answers any question I send her.

I do not recommend this place. The manager Bridget was so rude when I went to get chemicals for my…read morepool that they opened and they dumped algae, leaves, and a bunch of dirty water into the pool. They were mad that I told them about their guys work. I was super calm and had to ask her to stop yelling and raising her voice to me in front of my children. My husband had to take my children away from the situation because she wanted to continue to be unprofessional. A gentleman who was another customer in the store came over to us afterwards and apologized to us and said he couldn't believe how she acted in front of my kids. He said they're lucky it wasn't his family. I told them I just wanted to partner with her and a manager and another rude lady came over and said we don't want to partner with you anymore you can go to Leslie's pool. Ultimately she was pissed off because it involved her son at one point so it's a family business. Professionals need to understand sometimes when your people do a bad job or work for someone and there's a complaint the best way is to resolve it and to do so in a professional manner. It's sad that something so simple could have been handled appropriately but they decided to be unprofessional. I appreciate the recommendation to go to Leslie's pools. I do not recommend this place. I'll be going to Leslie's Pool!

Kent 704-320-5617 is rude, condescending and unreliable…read more He ordered a part for my pool but got upset when I contacted him to find out when it was coming in. His last message told me to stop asking. The original part was damaged when it came in and he had to reorder it. The first request was last month. The reorder of that part has been over 2 weeks. His last text told me that he was not going to do the work. He would not provide the name of the parts, though he was paid for finding this out on his last visit. I DO NOT RECOMMEND using him. He does not communicate at all; he was rude to my son's girlfriend when she had to talk to him; and finally he was rude to me and dropped the job simply because I asked him if he knew about the parts. This is subpar for any kind of service company.

Performance Pool Services provides professional pool service and maintenance in Charlotte and the…read moreneighboring towns. For complete pool cleaning and pool equipment repairs, take advantage of our weekly and bi weekly pool cleaning services. You can depend on our skilled and professional crew to make sure your pools are well maintained and all pool equipment is working smoothly.

This was my first summer in my new house and I was so excited to get the pool open. I had Charles…read moreout in the winter when I moved in to make sure everything would be good to go in spring. I called the first week of April to get on their schedule early. Charles started work on Thursday 4/25. After showing up without notice very sporadically and spending most of the time sitting in a rented van in my driveway, I began calling asking for an end date for the cleaning. I wasn't seeing any progress. Ashley gave me the same story every time I called, "just a few more days" "mid next week" and now "it should be done by Monday (Memorial Day)." As you can see from photos - there was zero progress. Pool is still deep green and totally unusable. It's now been four full weeks of the runaround and I'm left scrambling to find another company that can fit me in. I missed out on memorial weekend and had to change my guests' plans. I'm several weeks behind schedule and of course they waited until everyone was booked up, so now I will have to wait several more weeks. Disappointed doesn't begin to describe it. Every time I go in my backyard and see my festering green pool, I feel sick. I wish I had started with a new company rather than trying to remain loyal to the vendors the previous home owners used. Huge mistake. And it really pisses me off coming on here and seeing recent reviews - clearly they've been working, just not with the person who booked April 3rd!

Our pool cleaner was not working properly and Charles came out as soon as he could. He was…read moreprofessional and courteous with even helping me walk down the steep slope of our backyard to the pool equipment. I really liked how he explained to me the bad and the good news on how to problem solve our issues. I took his advice and within minutes, this company text me some options while keeping in mind I had a budget. What is better is they are going to come right back out next week and install my new cleaner. I am pretty excited to finally be done with old issues from an inherited pool. These guys understood what I needed and I finally felt like I was in good hands with servicing old pool equipment. Very fair and did not try to sell me on several things that my pool very obviously needed. Keeping these guys on my contacts in my phone.

If you are looking for honest service, JTL Pool Services is the place to call. I received a very…read morereasonable quote and thorough explanation of what was causing issues with my swim spa. John offered alternative solutions to save me money while still achieving the same outcome. I will definitely call JTL Pool services for any future issues with my swim spa. Highly recommend!

From the owner: Dear valued customer,…read more I am a CPO-certified pool operator committed to delivering exceptional customer service through open communication and reliability. I provide a variety of services, including regular pool cleaning, chemistry adjustments, equipment repairs or replacements, pool inspections, seasonal pool opening and closing, green-to-clean treatments, and more. Whether you require weekly maintenance or repairs for your pool and spa equipment, I am here to help. Thank you for considering my services.

Carolinas did a great job! Would definitely use them again. They were always on time for the…read moreappointments and we are very happy with the final product

Trey did a great job even with several dogs running around. Ashley was great to communicate with…read more Look forward to working together in the future!