If you have a complicated orthodontic case and/or are a likely candidate for maxillofacial surgery,…read moreyou cannot mess around with your everyday neighborhood orthodontist. You need someone who has dealt with hundreds and thousands of cases like yours -- and harder. You want to be a boring case for them, not the one complicated case they see in their entire career. And for all this, Dr. Klein is absolutely the person you're looking for. I did countless hours of research before originally going with her and I am so glad that I did. I'm part of a jaw surgery recovery group and I cannot tell you the number of horror stories I've read about people going to incompetent orthodontists who do not understand what they are looking at and do not understand that certain cases require surgery *and* orthodontic work combined. They just pull out teeth and put on regular braces that end up making situations way, way worse. I cannot underscore enough the importance of avoiding this. Not only can it be physically devastating but the psychological toll, as attested to by so many in this group, is extreme. As I mentioned, my own case is pretty much as complicated as they come. I ultimately had to get a bilateral total joint replacement (due to ICR), lower jaw surgery, Le Fort I osteotomy, septoplasty, etc. It goes on. The surgery itself was over 12 hours. Dr. Klein saw this the first time I went to her office. She knew exactly what we needed to do. And from that moment through the entire crazy thing - having to switch surgeons four times (!) - she has been the only constant. (A tale for another time but long story short, my first surgeons - surgeons at MGH! - were absolutely incompetent and awful. It was awful and I HIGHLY recommend avoiding them. Dr. Klein helped me end up with one of the best surgeons in the country for my surgery instead, even though he wasn't at MGH [which is where she was at the time]. She and the surgeon I ultimately went with were in constant contact. They could text each other!) Honestly, she's incredible. I have literally never met a doctor who cares more about her patients than Dr. Klein. And more than just "cared" but actually put in who knows how many hours figuring out how to achieve the best outcome. She gave me her cell to call. She always made time for me, though constantly busy. And she advocated for me. Go with Dr. Klein.

These days I have very little time to dress and shower forget about writing a review but when it…read morecomes to Katie Klein Orthodontics, I had to speak up. I am so sad that my two older sons did not have the opportunity to be patients with this practice. But I am SO grateful that my youngest son, who not only has sensory issues but who struggles tremendously with challenging, new experiences let alone ones that are not always very comfortable or pleasant, has had Katie and her staff for his braces journey. This practice is a more than a giant head and shoulders above the other two experiences I have had with orthodontists. The others were kind, professional and got the job done. ?!?! So, why is Katie so much better? It is hard to put into words how caring, honest, skilled and straightforward this practitioner is without seeming to be exaggerating. But I kid you not... she is the genuine article. Let's start with her ability to make it all look easy. The place is relaxed, clean and as she is chatting away like a good friend you are watching her expertly navigate your child's mouth and any trace of anxiety or discomfort. She makes incredibly difficult tasks look effortless and she smiles through it all. And of course, we need to talk about money. It is transparent from the get go. Financial plans and options are made available and you truly understand not only the cost but the cost benefit... every step of the way. Nothing is hidden, disguised or short-changed. And the highest quality of care is just her standard. What you are hoping for, as well as the reality of achieving this end result with realistic timing of outcomes, are explained clearly and expertly. Even more importantly, your child will be heard, attended to, motivated, supported and ultimately successful at Katie Klein. It is all the somewhat invisible intangibles.... A beyond accommodating front desk staff, frequent appointment reminders and yet no guilt or shame inducing practices when appointments are accidentally forgotten or simply missed due to a myriad of circumstances. It is all the big tangibles. You have an emergency? Or need a last minute appointment? You are not told they accommodated you. You are simply accommodated. Katie Klein and her practice are different, because she is that lightning in a bottle kind of Doctor. Real, compassionate, excellent, hardworking, non-judgmental and true to her word and ethics. You want her in your life. Your teeth and/or your child's teeth will thank you. Sure, you may leave many orthodontists with an externally beautiful smile. But it's the smile on your face that comes from working with a true heart that cares for you and your loved ones from the outside and the inside, that stays with you from here.

After suffering a couple of unexpected dental failures, combined with a long standing misalignment…read moreissue ... I found myself searching for a dental 'team' that could make my teeth right again. After visiting several other orthodontists, having an uneasy feeling with all of them, I made an appointment with Dr. Simi. I can say now, after a year or so of treatment, I made the right choice. Dr. Simi took the time to explain 'and' involve me in my treatment plan. Throughout the treatment he coordinated his efforts with my dentist to make sure we were all on the same page. He also made sure I was completely aware of where we were in the process and what the end result would be. Dr. Simi, and his friendly staff made this whole process a pleasure. I was actually a little sad at my last appointment knowing I wouldn't see them all again until I needed new retainers. I would highly recommend Dr. Simi and his staff to anyone who needs orthodontic work.

This place is hands down exceptional. They are in a comfortable building with plenty of parking…read more When I walked in with my son I was pleasantly greeted by the receptionist. The waiting area is very interactive and they offer a place for the kids to check in and then play video games while they wait. Dr. Simi is very personable and he has an easy going personality. Without a doubt I completely trust his judgement as we have visited 3x so far and he is not in a rush to put my son in braces. This tells me he is honest, knoweldgable and reputable. I can't wait to go back with my son. The staff also put my son at ease during the evaluation process.

Absolutely the best team I have ever had. They have changed my quality of life. Don't hesitate.read more

For the back ground: I had a terrible luck with my previous dentists which led to the severe…read moreanxiety when Im in the dental office. BUT! I had a blessing experience with this dental office! My front tooth chipped on Saturday and I got lucky to get in to see Dr. MacKenna the very next Monday. She did a great job! It was my first time when I didn't get emotional and had a minimal anxiety. Her assistant Jazmyn was very nice and carrying, very confident which made me feel at ease. Temporary crown looks and feels great! I had to come back for touch up on the bite, it took a few second literally. Very exited to come back! Surprisingly Thank you very much!

We were very pleased with the results from Dr. Chiu. We had originally gone to another orthodontist…read morewho recommended that 4 teeth be extracted. We went to Dr. Chiu for a second opinion and she was able to realign the teeth without any extraction and made the 18 month process easy. The staff was friendly and attentive and there was never a long wait even when the waiting room was almost full. We were able to find reasonable appointment times and the West Roxbury office was in an easy to get to location. The staff was flexible with payment schedule so we didn't have to pay a huge amount upfront while I waited for my FSA to replenish.

My 15 year old son absolutely loves his new smile ! We had an awesome experience with Dr. Chiu and…read moreher staff. Dr. Chiu patiently explained the whole procedure and always happy to answer any questions we had. Dr. Chiu and her team are very friendly and professional! Highly recommended!

This is only for the Hyde Park location with Dr. Lee. He refused to answer my questions and…read moretreated me in a very condescending manner. He kept explaining to me why he could not share information with me about my son due to their "protocol". I offered to pay for an appointment and his time. He insisted that I would get everything that I needed in this one wraparound appointment that they would schedule. I shared that I did not feel comfortable even moving forward with the braces until I knew what the issues were. He shared that he had already told me 3 years ago. I said that if he taught me, I did not learn and I needed more information. He then proceeded to school me on going to specialists as though I did not know. It was incredibly ridiculous. When I said that I was leaving and that as a black woman, this always happens. People think that you are not smart enough to understand. He said, oh, if you are going to say things like that, I cannot work with you! I said that was perfectly fine by me. I have no desire to work with someone who could care less if his patients actually understand their condition.

We could not possibly offer a stronger recommendation for this office. They did a great job with…read moreour family's needs - both of our daughters have beautiful smiles and get compliments all the time. Our younger sons will be ready soon for their braces and we will be coming to Arch for them as well. Dr. Chase has been practicing for 20 + years and has a very professional and friendly team. They are available off hours for emergency fixes. They are now offering Brius which is supposed to shorten treatment times. Try them - you will be happy you did.

Dr. Abdullah has been our orthodontist for 3 years now and he is the absolute best! Both of my…read morechildren look forward to their visits. His whole team is professional, friendly, and they produce high quality work. So grateful that our dentist recommended Elite Ortho!

Still having the same problems for 2-3 years since I first came to them. They don't care to fix…read morethem and are uninterested.

We recently had a consultation at Medfield Orthodontics and couldn't be more pleased with our…read moreexperience. The office is well organized and the entire staff was professional and welcoming. What impressed us most was how sweet and attentive they were to our son. He felt comfortable and at ease throughout the consultation. The orthodontist took the time to thoroughly explain the treatment plan and answered all of our questions. We felt confident in their expertise and care. We're excited to move forward with our son's treatment at Medfield Orthodontics and highly recommend them to anyone considering orthodontic services.

Dr Jodi Parker was an excellent orthodontist. She is caring and patient. I went in for an appt to…read moreget my retainer done. First appt took about 15 mins to get my upper teeth scanned in to then send the image to the lab. That process took about 3 weeks or so. Second appt, met with Dr Jodi Parker, to fit the retainer and make any adjustments needed. She was so patient and careful as I told her some part of the retainer was poking at my gum. She also told me to go home and try it out, and sincerely meant it when she told me that I could come back to adjust anything if it doesn't feel good. I felt really comfortable with Dr Parker and her assistants. Also the receptionist was very nice. I was able to make a quick third appt after I went home and tried it out for that night. I had to go back to make some adjustments. She shaved off some pieces so that the retainer didn't press against my upper front teeth. My retainer helped my upper front teeth to be aligned much better than my old ones. The fit was perfect! Great experience! Would definitely come back even though it's a hour drive to get there. Thank you!

Our family loves iLove Dental Care! The dentists, Gary…read more-office manager & Jaime-dental hygienist are so kind & professional to our family members. Our boys really like Jaime their dental hygienist. Gary really great office manager! The entire staff is very helpful & friendly.

Excellent doctor and hygienist. Excellent assistants and front desk assistance. Caring. Eager to…read moreHelp. (Westwood, ma location).

Our entire family has been to Epic Dental and we are pleased with the entire staff, and the recent…read moregreat care from Kristen, Mary and Jordan as dental hygenists. Our daughter had met with one of the dentists for Invisalign to correct issues from a previous dentist. The office is impeccably clean and everyone is incredibly professional. We are very happy with Epic Dental! We highly recommend the entire team! All dentists on staff are outstanding too!

We have been taking our kids here for 2 years. The building and offices are quite nice. All of the…read morepeople we interacted with were great and caring. We brought both of our kids in (7 and 11) and they did a wonderful job of cleaning, and also talking to them to feel comfortable at a new office. The dentist took her time and talked to all of us, which was quite nice. We will definitely be going back! Continue to be very happy with Epic. My wife and I have also switched over to them for our care. Great staff, and great COVID protocols.

Dr. Lee made my daughter feel very uncomfortable. He was rude and spoke to her very…read moreunprofessionally. We stopped going to that location. He literally is the worst orthodontist.

I came here for braces 8 years ago and the service was amazing. Quick appointments, friendly staff…read more Had them on for 3 years. I have worn my retainer since and with slight shifting from my retainer wearing out I came back for advice on how to fix it. They priced me at almost double what I paid the first time for a quarter of the treatment time. Staff is still super nice however definitely disappointed they're asking that much for barely noticeable shifting.