We were very pleased with the results from Dr. Chiu. We had originally gone to another orthodontist…read morewho recommended that 4 teeth be extracted. We went to Dr. Chiu for a second opinion and she was able to realign the teeth without any extraction and made the 18 month process easy. The staff was friendly and attentive and there was never a long wait even when the waiting room was almost full. We were able to find reasonable appointment times and the West Roxbury office was in an easy to get to location. The staff was flexible with payment schedule so we didn't have to pay a huge amount upfront while I waited for my FSA to replenish.

My 15 year old son absolutely loves his new smile ! We had an awesome experience with Dr. Chiu and…read moreher staff. Dr. Chiu patiently explained the whole procedure and always happy to answer any questions we had. Dr. Chiu and her team are very friendly and professional! Highly recommended!

Our entire family has been to Epic Dental and we are pleased with the entire staff, and the recent…read moregreat care from Kristen, Mary and Jordan as dental hygenists. Our daughter had met with one of the dentists for Invisalign to correct issues from a previous dentist. The office is impeccably clean and everyone is incredibly professional. We are very happy with Epic Dental! We highly recommend the entire team! All dentists on staff are outstanding too!

I have been a patient at Epic Dental for some time now, and unfortunately my experience has reached…read morea point where I feel compelled to share it publicly. The office has a pattern of canceling appointments on their end and then turning around and using those cancellations against patients by marking them as "no-shows." This has happened to me more than once. The most telling moment came when they refused to see me for a cleaning or follow-up -- but were suddenly willing to take me back the moment they found out I needed a major procedure. That speaks volumes about how this practice prioritizes patients. Most recently, I was made "inactive" based on an appointment that they had canceled, not me. When I raised this, the office manager was dismissive and manipulative, framing their own administrative failures as patient non-compliance. Rather than resolving the issue, they handed me a list of other dentists in the area and essentially told me to go elsewhere. I also attempted to enroll my four children as new patients and was told the practice doesn't have the capacity to see five patients from the same family -- even for separate, independent appointments spaced out over time. The care when you do get in may be fine, but the front office management is a serious problem. Patients deserve transparency and accountability, not to be penalized for cancellations that weren't their fault. I would not recommend this practice to anyone who values being treated with honesty and respect.

I was referred to Mandel Family Dental by a family member who has gone there for years. I couldn't…read morebe more pleased after a couple of visits. It's a friendly, efficient office. Everyone I've dealt with has been wonderful.

From the owner: General & cosmetic dentistry. Invisalign. Whitening.read more

My daughter was away at school and missed a few cleanings so was behind on her dental regime. When…read moretrying to book an appointment back home, her local office couldn't take her until February (it's August) That practice also told her she would be in the office for a minimum of 90 minutes due to the lapse in cleanings. She felt humiliated so decided to try calling Pristine Dental as she had heard good reviews. Not only did they fit her in in two weeks, they made her visit stress free and judgement free. She has already booked her next cleaning and was so happy she found them.

I came here with a terrible experience from another place. I appreciated how he went right to work…read morein finding a solution to my dental dilemma - he was super fast and I was booked for an appointment within the next few days to get what I needed to get done (that I was told by another dentist to just "let break" ). I also appreciated how he was able to do the work that I needed while reassuring me that the prior dentist actually did what they were supposed to do (even though I still wasn't happy with the experience ). I will be going back for all subsequent care

We recently had a consultation at Medfield Orthodontics and couldn't be more pleased with our…read moreexperience. The office is well organized and the entire staff was professional and welcoming. What impressed us most was how sweet and attentive they were to our son. He felt comfortable and at ease throughout the consultation. The orthodontist took the time to thoroughly explain the treatment plan and answered all of our questions. We felt confident in their expertise and care. We're excited to move forward with our son's treatment at Medfield Orthodontics and highly recommend them to anyone considering orthodontic services.

Dr Jodi Parker was an excellent orthodontist. She is caring and patient. I went in for an appt to…read moreget my retainer done. First appt took about 15 mins to get my upper teeth scanned in to then send the image to the lab. That process took about 3 weeks or so. Second appt, met with Dr Jodi Parker, to fit the retainer and make any adjustments needed. She was so patient and careful as I told her some part of the retainer was poking at my gum. She also told me to go home and try it out, and sincerely meant it when she told me that I could come back to adjust anything if it doesn't feel good. I felt really comfortable with Dr Parker and her assistants. Also the receptionist was very nice. I was able to make a quick third appt after I went home and tried it out for that night. I had to go back to make some adjustments. She shaved off some pieces so that the retainer didn't press against my upper front teeth. My retainer helped my upper front teeth to be aligned much better than my old ones. The fit was perfect! Great experience! Would definitely come back even though it's a hour drive to get there. Thank you!

The receptionists are very rude and passive aggressive. I strongly suggest they get new ones , and…read morethat you do not go there if you do not like being treated with disrespect. I inquired about the possibility of joining two appointments into one, since the first appointment was for a very very simple procedure that would only take 1min, and their answer was just not very smart and disappointing. On other occasion, while I was speaking on the phone waiting in the waiting room, I was told to speak less loud, while at the same time the receptionists among themselves were speaking louder.

All three of our children went to Starr and Glick for orthodonture. It is a wonderfully kind…read morepractice, with skilled, friendly staff and very professional standards. I whole heartedly recommend them to anyone whose child needs braces or any other kind of work done.

This is only for the Hyde Park location with Dr. Lee. He refused to answer my questions and…read moretreated me in a very condescending manner. He kept explaining to me why he could not share information with me about my son due to their "protocol". I offered to pay for an appointment and his time. He insisted that I would get everything that I needed in this one wraparound appointment that they would schedule. I shared that I did not feel comfortable even moving forward with the braces until I knew what the issues were. He shared that he had already told me 3 years ago. I said that if he taught me, I did not learn and I needed more information. He then proceeded to school me on going to specialists as though I did not know. It was incredibly ridiculous. When I said that I was leaving and that as a black woman, this always happens. People think that you are not smart enough to understand. He said, oh, if you are going to say things like that, I cannot work with you! I said that was perfectly fine by me. I have no desire to work with someone who could care less if his patients actually understand their condition.

We could not possibly offer a stronger recommendation for this office. They did a great job with…read moreour family's needs - both of our daughters have beautiful smiles and get compliments all the time. Our younger sons will be ready soon for their braces and we will be coming to Arch for them as well. Dr. Chase has been practicing for 20 + years and has a very professional and friendly team. They are available off hours for emergency fixes. They are now offering Brius which is supposed to shorten treatment times. Try them - you will be happy you did.

Dr. Abdullah has been our orthodontist for 3 years now and he is the absolute best! Both of my…read morechildren look forward to their visits. His whole team is professional, friendly, and they produce high quality work. So grateful that our dentist recommended Elite Ortho!

Still having the same problems for 2-3 years since I first came to them. They don't care to fix…read morethem and are uninterested.

Dr. Lee made my daughter feel very uncomfortable. He was rude and spoke to her very…read moreunprofessionally. We stopped going to that location. He literally is the worst orthodontist.

I came here for braces 8 years ago and the service was amazing. Quick appointments, friendly staff…read more Had them on for 3 years. I have worn my retainer since and with slight shifting from my retainer wearing out I came back for advice on how to fix it. They priced me at almost double what I paid the first time for a quarter of the treatment time. Staff is still super nice however definitely disappointed they're asking that much for barely noticeable shifting.

Absolutely the best team I have ever had. They have changed my quality of life. Don't hesitate.read more

For the back ground: I had a terrible luck with my previous dentists which led to the severe…read moreanxiety when Im in the dental office. BUT! I had a blessing experience with this dental office! My front tooth chipped on Saturday and I got lucky to get in to see Dr. MacKenna the very next Monday. She did a great job! It was my first time when I didn't get emotional and had a minimal anxiety. Her assistant Jazmyn was very nice and carrying, very confident which made me feel at ease. Temporary crown looks and feels great! I had to come back for touch up on the bite, it took a few second literally. Very exited to come back! Surprisingly Thank you very much!