I've been going to PT here on and off for several months as I recover from shoulder and spine surgeries. My experiences here have been so much better than with other PT organizations. Paul has done a wonderful job tailoring and orchestrating my PT routines, and both Clinton and Bernard were great when they filled in, as needed. Also outstanding are the Techs/Aides that have assisted me. Literally, all the staff from the front desk to the back corners of the exercise room are pleasant, attentive and helpful. With another big surgery looming, I'm relieved knowing the level of post-surgery care that will be provided. read more

The physical therapists here are excellent! The therapists are great, Dean has helped me tremendously, with shoulder issues, and Lili with my knees. The assistants are also friendly and helpful. I really like going here. But the group has now joined Cedar Sinai, and the cost has gone up from a $20 co-pay (with PPO insurance) to over $100 per session! I cannot afford that and have to go looking for another PT place, which bums me out because they really helped me here and I need PT again. The office staff are not as helpful, and it can be hard to schedule. read more

Clinic director Barry Shafer at Elite Motion in Arcadia is an extremely incompetent and grossly negligent physical therapist. I had a rotator cuff repair surgery done on right shoulder in December, 2024 and after doing PT at Elite Motion for 5 months, it began to hurt severely. I stopped the PT and asked his 2 assistants Alex and Roger if they knew the different protocols of exercises for different age groups and both said never heard of it. Starting from the director of the clinic all of them did not know that there were different protocols for different age groups and that their ignorance of this was alarming for elderly patients since they had and would harm again in the future. WARNING for elderly patients. Please be aware that these people have no empathy and experience in for older patients and when informed they couldn't care less about them. What they care about was the fee for service patients and young athletes from which they could make hundreds of dollars per session of exercise. Their actions were totally unacceptable and a complaint was filed with the Physical Therapy Board of California to prevent them from harming patients in the future again. read more

I can't say enough great things about Elite Motion Physical Therapy -- especially about my amazing therapist, Bernard! From the very first session, Bernard made me feel heard, supported, and truly cared for. He takes the time to listen and understand exactly what's going on, and then explains everything in a way that's easy to follow and empowering. You can tell right away that he's not only incredibly knowledgeable but also passionate about helping his patients heal and get stronger. Every session is purposeful -- he's super attentive to form, progress, and comfort, and he always makes sure I'm getting the most out of the work we're doing. I've made steady improvements since starting therapy here, and I honestly look forward to each visit because of how encouraging and motivating Bernard is. The whole team at Elite Motion is professional and welcoming, but Bernard truly stands out with his dedication, positivity, and personal approach to care. I feel really lucky to have been placed with such a great therapist. Highly recommend this clinic -- and definitely ask for Bernard if you want someone who will go above and beyond for your recovery! read more

I am under the care of Dr. Alex Dobesh (DPT) and her PT staff. She has been fabulous listening to my concerns and she has remained very positive about my recovery. My injury involves both Achilles tendons, which are slow to heal, especially considering my age (70), and I am not very patient. But Dr. Alex keeps me motivated. She is kind, understanding and always listens to me, so that I can share my ups and downs (when I try to do too much, too soon). I came to Elite Motion for shoulder issues in the past, and I'm glad I returned for my foot issues. The office staff is very helpful, the PT Assistants are super friendly and Dr. Alex is very knowledgeable. I feel like I am receiving excellent care with Elite Motion. read more

Excellent care top quality facility very considerate of patient's needs as well as treating the root of the problem instead of symptoms. A very special Thank You Alex , PT on going "above and beyond" being patient with my much needed to not be as dependent on a knee brace as I am now capable of meeting and focusing on my goals and needs. It is always a pleasure working with you and having the expertise on acknowledging and being able to answer inquiries. I am more confident in ambulating without a knee brace and to walk about seamlessly feels top notch. All of the staff at this facility are so helpful and mostly, very personable to work with in motivating me to move about onwards without hesitancy and their ability to assist are simply the best. Location and office hours of facility's is always helpful and convenient . read more

Elite Motion - Elite motion indeed ! - Occupational Therapy Near Me - Arcadia, California

An excellent Physical Therapy option. Alex and Clinton provided outstanding care. They helped me recover and even return to ballroom dancing after breaking my femur.! read more

I have found a couple good therapists at Arcadia and in Pasadena. Always clean and well-lit. Front desk courteous and professional. Arcadia has better parking. The multilevel structure on Raymond isn't great on my neck. read more

This place is such a disappointment. From the start, I was given little direction on how to perform the physical therapy exercises given to me. Only after asking and having to hunt down someone, was I given a bit of direction. Majority of the therapists are passive and not hands on at all. The one thing they're all good at is occasionally walking by and asking how you are doing. I got the same generic response even if I said I was in pain. I mentioned several times that I was in pain and discomfort with little to no action taken. I would honestly expect more of the place. It's seems more like a cattlecall and cash cow business than it is a top quality therapy. I'm sure there's a couple good therapists in there, but I will never go back and I still have needed therapy requirements. If you are looking for more of a one on one experience with your therapist and want to feel like you are really cared about then I would suggest you go elsewhere. read more

Like most places, some of the therapists are great and some are not. It is the assistants here that are fantastic. They follow the therapy plans to perfection and have more compassion than many of the therapists. We've found Katie to be the truest gem in this office! read more

I wanted to like this place. My orthopedist recommended it. I was initially impressed with the nice equipment, the spacious layout, and the ample free parking. But I'm sorry to say, that's where the good stuff ends. I'm not a one-star kind of guy. You can check my hundreds of reviews on Yelp and see for yourself. I've been through 3 ACL reconstructions, had a few bouts with a herniated disc, and have spent years as a physical therapy patient. I have had great experiences, and have developed much reverence for the field. Which is why I'm quite critical of any operation that makes me feel like I'm getting processed through a mill. This place has one therapist, and a bunch of clueless interns. You're given an exercise, for example "bird dog" and then your left on your own for half an hour. You have to constantly ask, "what's next", and spend most of the time just hanging out. I'm not going to PT to kill time. I'm not the winner of a personal injury lawsuit. I'm not on a 3 month workers comp vacation. I'm just a guy that wants to heal and get back to physical activity. And these guys aren't cutting it. I've been here several times now, and I keep hoping it will get better, but it only gets worse. So today was my last day. I'm done feeling like a lost puppy. There are some comments on Yelp that the front desk service is poor, but I don't even care about that. This kind of "hold on, I'm texting my sister" attitude is commonplace and is expected for medical front desks. More than anything, I'm annoyed by the apathy on the PT floor. It's a disgrace to the business. The quality of care here isn't even worth my $40 copay in sum, let alone anything they charge my insurance beyond that. There are so many good PT clinics out there. Don't waste your time at this one. You are better off going to no clinic than this one (an app or YouTube), because you will at least be doing something, and virtual instruction is better than no instruction. read more

If I could give less than one star, I would. This office is very unprofessional. The front desk is rude. They will cancel on you the same day without notice and claim no availability to reschedule with someone else. However, they are never even close to full capacity, and every time I go, all I see is the staff spending more time standing around talking to each other than anything else. I'm usually waiting around after each exercise waiting for the next one while the staff ignores me. I have had to change therapists because they just tell you what to do, then walk away without making sure you were doing it correctly. Clearly, this place is more concerned with checking boxes than helping people. Go here only if you're interested in going through the motions! Zero Stars! read more

My return to Elite Motion post Surgery. So relieved to see Chi Tso as my designated Therapist. She so sharp and intuitive. Chi Helped me tremendously 6 years earlier and I look forward to completing my recovery with the assistance of these proven professionals. read more

First interaction was the main guy (initials B S) not even evaluating my son himself, admiring he knows nothing about him even though Pasadena did the initial evaluation. He proceeds with what I guess is supposed to be sarcastic humor but it wasn't appropriate for a teen sports player to be told essentially to stop his sport! glad this guys not a dentist he'd probably tell clients to stop eating! This main guy here sets up what exercise you'll do, has an assistant check on you and go to another station. If you start to have pain you are on your own til an assistant is available. The main guy worked one on one with the client next to us and i could hear him complaining to her about other clients that were there at that time. Really inappropriate. No explanation of what or why the exercises, my son was doing but just moved station to station. read more

How this place doesn't have 5 stars is beyond me. First of all, Barry Shafer is the best therapist for sports injuries in the world. I'm in better shape after my surgery than before, and with much less pain. I can't begin to list all of the support I've gotten from Barry over the years, but in terms of health care professionals, he is the most caring one I've worked with. He wants your health to be at its best and will work with you however he can to make you better. Isn't that what we want from every healthcare provider?? Beyond that, I love the staff and patrons! It feels like a gym because everyone knows each other, chats and helps each other. Most patients and therapists are laughing like they've been friends forever. I look forward to my sessions, even if I'm sore and sweaty. Anytime I need anything, all the staff are willing to help (even if the assistant isn't assigned to your therapist!), and there's ample room to move and work. I'll also comment that I've never had an issue with any of the receptionists. They've always been kind, moved my appointments around, called my surgeons office, etc. despite being very busy all the time. Lastly, THIS FACILITY HAS LASER TREATMENTS!!!!! Laser helps the pain and inflammation inside your body to help you move and recover faster. Science is amazing! I can't recommend this place enough. I can speak to the magic of Barry, but in my experience, you can't go wrong with anyone treating you here. read more

Another broken wrist and this time I didn't want to risk surgery, so I came here for therapy. While I question my decision on surgery, the therapy here is fantastic! Emily got me back to close to normal quickly and effectively. She set expectations clearly up front (it's going to hurt, but I can get you back to doing what you love to do) and delivered far better than I expected. In addition to getting me back to normal, Emily gave me some exercises to do at home so I can keep improving on my own. Her explanations throughout therapy were clear and concise, and she experimented with a lot of different therapies to tailor them to my specific injury. Finally, she is a great conversationalist, so our sessions were never boring! Recommend completely if you are ever unlucky enough to need it! read more

Just wanted to give a shout out to Leslie for being so wonderful. Called to make an appointment and asked her a question. Even though she didn't know the answer she put me on a brief hold to ask. Other people would just tell me to come in and ask but I really appreciate her for doing her job!! Thanks Leslie!! . Even before I get there I'm already pleased. read more

Mike Nguyen and JP These two are great in their jobs as therapists, they take there time with me as a patient. I enjoy coming and working with these two young men, Mike Nguyen, and JP. read more

Terrible service. PT and especially the assistant has zero personal touch. The assistant Ricky is in the wrong business. This is physical therapy not a gym. One would think the therapist would pay more attention on demonstrating the poses and making sure patient is doing them correctly. Instead, Ricky half-ass showing how the poses are done, does not said which part of the body the pose is targeting and does not tell you how many counts each pose should be done. There are many physical therapy facilities, no need to waste time going to this one. read more

I have been to a number of PT places around the world. After 6 operations on my right leg, 2 on my left leg, 2 on my left wrist, 1 on my right wrist, etc I have been around. Elite Motion is a quality place with very capable people. I highly recommend them. read more

Broken wrist recovery, excruciatingly painful tennis elbow? Emily Grullon. Look no further She is magic. And so kind even when the therapy hurts. Elite Motion is lucky to have her!! Me, too. read more

I am copying my google review I love this place. I have had 3 back surgeries in 3 months and they've always been so helpful and work me out hard and help me to get off meds and workout my headaches. I love Chi! I love Tori! I love Clint, ken, and I Love Petros and love the multiple people who have helped me work out my back issues. (I wish I knew all their names) I even drive to arcadia, even though they have a place closer to where I live. There are so many people who have helped me since 2015 and I can't even count. Elite motion takes care of you. They know what you can do and what you shouldn't do. I have been seeing these people since 2015 off and on through the back surgeries and I would never go anywhere else. Even though it's inconvenient to go to Arcadia when I live on the west side of pasadena.. They know and take care of what you can do and don't pressure you to do anything you're not ready for. Incredible staff, incredible front office, Incredible everything. I am so glad I chose this place. read more

I had come to Elite Motion a couple of years ago for a back issue and had a great experience with their physical therapist Petros. He was informative and attentive and seemed to really care about his patients getting better. Back then they had 1-2 receptionists who were kind and the price for each session was reasonable. My recent experience with Elite Motion was a complete reversal at least with their front desk which is really as far as I got. I re injured my back so I called Elite Motion to schedule an appointment with Petros. On the day of my appointment there were 3 receptionists at the front desk and what seemed to be a front desk supervisor. I approached the front desk and was not greeted at all. I signed in, told the receptionist that I had been there 2 years ago so they should have my information. She gave me a form to sign agreeing to their billing which would be once a month. When I asked how much the initial session would be I was met with a blank stare. I asked again and she said I would be billed at the end of the month. I told her I would like to know how much I should expect to pay. That last time I was here I paid for the initial consultation then per session after each session. When I saw that she was not going to be helpful I directed my questions to another receptionist who looked like she couldn't believe I was talking to her and gave a side eye to her manager who had just finished treating another client rudely just for asking when she would be passed in. The manager continues with the line that I would be billed at the end of month. I asked her if they have a set price for consultations and each session she finally told me I would pay $200-250 for the consultation and $150 per each session. About 3 times more than I paid two years ago. I walked out of there as fast as I could. Based on the other reviews I see here this place is not offering anywhere near the type of care they were before and I'll be looking to receive my physical therapy somewhere else. read more

Best physical therapy location I've ever been to (I've been to 5 before this) Chi Tso is a master at her craft and has the best bedside manner of any physical therapist I've ever encountered. The staff from front desk, to the aids, to the therapists are friendly, well trained, caring, and professional. A+++ I live in Glendale and pass many physical therapists on my way here, but I get so much it's worth it. Never rushed. Tons of personal care. Have always made me feel welcome and well cared for. read more

This place is a pretty good place to get PT because they definitely have a lot of equipment there to help. Most of the staff are kind a courteous. Some of the staff don't even know what their doing and rely on the owner Barry to direct them every step of the way. The down side was when the owner Barry himself straight out told me that I was fat and need to lose weight or else I would reinjure myself, and he didn't say it in a kind manner either, he was so damn rude! I know many people who aren't overweight and still get injured, so u can't just blame it on someone who's a little on the heavier side! Because of this, he made me feel very uncomfortable, definitely not coming back here ever again! read more

Terrible front desk receptionist who is rude and unhelpful. It was also very difficult scheduling an appointment. If your doctor prescribes pt twice a week and you can't get in, what's the point? Dealing with the front desk lady was frustrating and maddening. It's unfortunate we never got to experience the good therapists because the receptionist made us walk away to try another pt with good customer service. read more

Would have been a 5 stars because of Tim - he is the best physical therapist and the nicest/knowledgeable!!! What is really unacceptable is the holding period for calling them - I just spent 15 minutes waiting. First, on hold by Congress then on hold again by Elite. Is 15 minutes reasonable? I think not. Second issue with this place is you cannot book appointments until one week before month. I cannot book my appointments for June until 5/21. My treatments has been so far extended because I cannot get enough appointment per doctor's order. Lastly, most receptionists are nice and helpful except for one particular (she looks like someone just die). To work with customers, one needs to be more courteous. Training on dealing with customers should be made a priority. read more

Great staffing but overall Mike Nguyen was one of their greatest staff. He was very patient with me. He is amazing Physical therapist. I came in with back pain and he recommend some techniques that will help me in the long run. Especially because of my size he didn't make me over do anything he knew what was my limit. Any questions I asked he had an answer to them. I highly recommend this place but more so I recommend Mike Nguyen. He was amazing at his job. read more

As a local gym owner and current athlete I highly recommend Elite Motion. Not only do I trust Barry with myself, but I trust his staff with all my clients I feel need more than what I can offer. Barry and his staff have gone above and beyond for myself and everyone I have ever sent there. If you're looking to rehabilitate to 100% or close to it, give Elite Motion a try. read more

Have been going here after back surgery and complications. Very nice. The equipment is modern, the PT and staff are excellent. Everyone gets one on one care. Seems the PT and PTA's really enjoy helping and seeing people progress. Impressed. read more

Provides specialized hand therapy. The therapist are all certified. Elite Motion has extended hours during the day. The office is on the first floor ground level. Audrey and Carolyn provides excellent hand therapy. They are patient and take pride in their work. There is a large parking lot with free parking. read more

Got treatment for neck pain. Mike Nguyen was my physical therapist and did a great job of treating it with a variety of techniques. I felt the treatment plan he put together was customized to my needs and body type. Also thought he did a great job finding the root cause of the pain and made some good recommendations on how to prevent the pain from reoccurring. During my treatment, he was attentive, knowledgeable and passionate and had a good overall energy. I'd highly recommend getting treated by him. read more

Save yourself and do not go to Elite for your physical therapy! I went here following arthroscopic knee surgery, and regressed to the point of needing crutches again. I never once saw a licensed physical therapist- only students who had no idea what they were doing. When I complained of pain, the student never consulted with a real PT, and said he had no clue as to why I was hurting. There was never a warm up to the exercises and the exercises consisted of nothing but squats. After three sessions of the same substandard treatment, I went elsewhere and learned what needed to be done to properly heal. I am fine now, but no thanks to anyone at Elite. read more

The therapists here are very good and deserve 5 stars. The frontreception desk employees drag the overall score to 2 stars. The receptionists are unprofessional and there seems to be no direction over them. On my visit today the systems were down, phones and internet. This systems outage increased the lack of professionalism in the receptionists. Their lack of duties to perform turned the front desk into a playground atmosphere. Gum popping, constant giggles and loud personal conversations that included very personal remarks that should be kept private. I am not expecting perfect customer support from these employees but a certain level of decorum should always be maintained in a professional workplace, at least out of respect to the patients. The office manager should be held responsible first and then help the receptionists understand the situation and what is appropriate behavior on a daily basis. Currently the front desk makes office visits a negative experience in an already unfortunate position for patients. Sitting here in the waiting area writing this, I have overheard 3 different people comment on the receptionist's actions. read more

Sadly, tore my ACL for the 3rd time, so I ended up changing my rehab to a different facility. Needed a different method to help strengthen my legs so it hopefully would not happen again. The team here really helped me push to get my knee back where I wanted it to be. Previous rehabs my knees would be hurting most of the time, here they really catered to my injury and helped me improve each visit. Michael Nguyen was able to help me a lot and seemed to really care about what he was doing and how he was helping me. Even though I know a little more than most on the rehab of this injury, he was very knowledgeable and kept me positive through my process. He also taught me some good preventative measures to still be active but healthy. I would like to say thank you to Michael and his team for their support. read more

After having 18 therapy visits, I'm totally sold on Elite Motion. This time I was introduced to P/T Matt Miller. This is my second go around with Elite Motion. Had lower back surgery 3 years ago, and had P/T for about 7 weeks. It was OK, but this time with Matt and his associates, it was total hands on. I was "turned, twisted, and stretched", to where I'm able to do things I haven't been able to for quite awhile. I was totally impressed about his knowledge and his "hands on" ability of the lower back....Would highly recommend!!! John Ludlow read more

This is my third round of physical therapy after my third spinal surgery. I am really pleased with the quality care I receive from Austin. Before beginning with any core work, Austin was able to alleviate my discomfort from a long-standing case of positional vertigo. It was amazing. Austin is a very professional and "knows his stuff". I feel blessed to be able to have Physical Therapy at Elite Motion. The best of the best !!! read more