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    Gregory T Heinen, MD

    3.9 (31 reviews)
    Closed 9:00 am - 5:00 pm

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    Ruptured/Torn Achilles - Post surgery

    Ruptured/Torn Achilles (8/22/17) - I'll update my review as I progress, but I just finished surgery and have allot of time so thought I'd start a review. I ruptured my Achilles on a Thursday playing basketball. It was pretty obvious at the time because a co-worker of mine went through the same process and detailed how it felt (like a kick to the back of your ankle... but nobody touched you). You may be able to move your foot up and down alittle, or not at all, it will be really tight. I went to urgent care immediately that night. Urgent care can only asses the injury, do X-rays, and provide crutches. Crutches were good and I still use them. They cannot recommend an MRI which is needed to ensure you have torn you Achilles. The doctor that night said it was pretty obvious I tore a tendon, but didn't break any bones. The next morning I went directly to my primary care physician, only to find out she cannot recommend an MRI, and that I needed to find a specialist (orthopedists). This may seem obvious to some, but this is my first time facing this type of injury. I yelped 'orthopedists' and found that Doctor Heinen was both highly rated and seemed to have several reviews with surgical testimonies. After explaining my immediate need for consultation and my background, I was able to see him early afternoon (Friday). The building location (Arcadia) is close to my home (Temple City), looks modern and clean. Staff is friendly. I only waited about 30 min after arriving before getting into the office and seeing the Doctor. Doctor Heinen was able to confirm the ruptured Achilles without an MRI, and suggested I save my money, but I could still have it completed if I like. Very friendly and nice and helped explain how the tendon works. He explained both options (surgery or natural heal), recovery plan, and probabilities of re-rupture for both option. The timeline seemed similar, but with surgery, I have a less likely chance of re-rupture. I had a mindset of getting surgery from the beginning and this only made my choice easier. The staff worked quickly to verify my insurance would cover the cost of the boot, MRI, and surgery, which they do. Unfortunately I was unable to have the surgery until Tuesday (5 days after rupture). Living through the weekend with a ruptured Achilles is something I wish upon no one. It wasn't very painful unless you accidentally extend it past its conform zone (which is small). Doctor Heinen did offer me a protective boot and pain medicine, but at the time it didn't seem like I needed it (I'm an idiot!... remember, my first time too). Surgery - 9:15a on Tuesday @ Specialty Surgical Center. Can't eat or drink after midnight the day before. Place is COLD so bring a sweater or jacket despite how hot it is outside. Nice and modern building and the surgical center is ground floor so very convenient. Staff friendly and experienced it seems. Surgery takes approximately 45 minutes, but I was knocked out another 1 afterwards. Everything went well from what the nurses and what Doctor Heinen said, but I'll learn more on Friday during the follow-up with Doctor Heinen. I'll keep you posted. UPDATE! 5/25/2018 Super late to update but long story short, everything went amazing. I was walking again in 2 months (not recommended by doctor or physical therapy... but I had to get on with life and it felt good). After walking again I dropped out of physical therapy and seeing the Doctor, but overall I think everything went great. The Achilles' feels really strong. I can obviously walk, light jog/run, jump, go bowling, carry my 3yr girl, etc. I did most of that at 3 months. I could play alittle ball but mostly just pass... no driving to the hoop yet. Keep in mind that I don't regularly stretch or work my Achilles like I should. Something to note. After the surgery, while putting on the long term cast, Dr. Heinen positioned my foot at 90 degrees from my leg. Normally your foot would be extended like a ballerina, then after the cast is removed, you would spend several months in physical therapy slowly working your foot towards a 90 degree angle from your leg. Usually at a pace of 1in/week. By moving my foot at 90 degrees before cast, he saved me about 6 week of physical therapy. The process did HURT, but again... I was walking in 2 months (priceless). Also Note. After surgery, you MUST BUY the iWalk 2.0! This thing gave me back my life. It is worth it's weight in gold. I used it at work, at home, everywhere. If I lost my leg permanently, this would be physically attached to me.

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    Wonderful doctor and office staff! It was a pleasure being treated here. Very quick responses via email when needing help with paperwork.

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    Ask the Community - Gregory T Heinen, MD

    Review Highlights - Gregory T Heinen, MD

    I can't say enough about the personal care and attention to detail that I experienced with Dr Heinen and his staff!!

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    S.M.A.R.T. Spine Institute & Surgery Center

    S.M.A.R.T. Spine Institute & Surgery Center

    4.5
    (226 reviews)
    1.0 mi
    Family-owned & operated
    Certified professionals

    I really can't say enough about the help, and the highest level of expertise and care I get from…read moreSmart Spine and Surgery. This place is warm, professional, and has a non-clinical feel with spot on clinical delivery. From the 1st moment in the door to current it has been absolutely outstanding. From Front Office Staff, Doctors, Nurses, Assistants, to everyone who works there. It is the BEST! BEST! BEST! If you ask me 1 to 10, I will tell you it's a 20! Everyone knows what they are doing and they enjoy every minute delivering the care patients need. In a world where business can so easily lose it purpose, this place lives it purpose - to heal, to protect, and to lessen discomfort & pain of the patient. Thank you, Dr. Sayegh & Dr. Setaghian, and all the wonderful nurses!

    I took my Mother's medical records there and Dr. Wurmsdobler took the time to give a lot of…read moreexcellent feedback on my Mother's condition, and actually looked at the images we had from an MRI, and explained them. My Mother fell, and it compressed her spinal cord. I deeply appreciate the time he took at no charge to help me understand what was going on, and the options for my Mother. We finally decided on spinal surgery, but of all the chiropractors I went to getting opinions about non surgical alternatives, Dr. Wurmsdobler's operation gave me the best impression.

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    S.M.A.R.T. Spine Institute & Surgery Center
    S.M.A.R.T. Spine Institute & Surgery Center
    S.M.A.R.T. Spine Institute & Surgery Center

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    Gary Moscarello, MD

    Gary Moscarello, MD

    5.0
    (6 reviews)
    0.1 mi

    PHENOMENAL MEDICAL DOCTOR AND SURGEON. Dr. Gary Moscarello was one of my family member's surgeon…read more Dr. Moscarello exhibits EXCELLENT bedside care and although I never got to meet him, I want to express my sincere gratitude to him and his amazing work. He performed patella surgery and checked up on my family member numerous of times. This doctor was made for this profession. Being a doctor and surgeon is not an easy journey but he is an absolute angel whom worked hard to get to this point when I am sure that it took many years to develop the incredible skills that he possesses. He one hundred percent deserves the respect, honor, and recognition for the human that he is and the amazing work that he performs. I believe he is retired now as he should. Congratulations Dr. Moscarello! Absolutely well deserved. You have touched my life and I have not met you at all! Thank you so much for your hard work and dedication. I would like to sincerely thank you in person, however, I am not sure how to reach out! Thank you so so much. You took in my family member during covid times and it was scary for me. You realized the severity of the fracture. Scheduled surgery asap and followed up with competent care and went above and beyond especially during the recovery period. Thank you Dr. Moscarello. Words are not enough to describe how truly appreciative I am for your expertise, your years of built up knowledge and wisdom, and the mannerisms and demeanor you exhibit to exude such calm and gentle grace for the people you care for. Enjoy your retirement. I wish you the absolute best and I hope you feel loved and treasured as you are an incredible human being and deserve all the great moments of retirement and anything beyond. Wow. I am speechless now. Thank you, thank you, thank you!!!!!!!!

    I met with Dr. Moscarello after partially tearing my quad tendon…read more I had originally met with an Ortho Dr from USC Keck but I was not happy with how rushed I felt he was in our appointment. I decided to have my 2nd appt with Dr. Moscarello. What a huge difference. He spent about 3 x the time with me and went over the makeup of the quad tendon, how it tore and explained things from my MRI with me as well. Just a very knowledgeable guy. Very nice gentleman too. I left there feeling informed and like my time was well spent with him. Thanks Doctor!

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    Gary Moscarello, MD

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    Risser Orthopedic Group

    Risser Orthopedic Group

    2.8
    (56 reviews)
    0.2 mi

    I have mixed feelings about Risser. Office staff, scheduling is horrid and it takes hours to get…read moresomeone to answer the phone. I received good care for my knee arthritis, but was dismayed that they did not use ultra-sound for PRP injections. So I went elsewhere. My back is where it went bad. I was diagnosed with scoliosis, spinal stenosis, spondylolisthesis, osteoarthritis, degenerative disc and halitosis :) I received cortisone epidurals, the second one was 9 months after the first. When I requested the second injection the doctor said I was getting too many shots and I needed surgery. Fact, you can get 3-4 injections per year. The fact the doctor lied to me was the last straw. Went to Pasadena Ortho, they answer the phone and scheduling is easy. They supplied me with exercises for my back and knee as well as a medical knee brace which I no longer need. Imagine my shock when the back doctor after a very thorough exam said my back pain was actually from lumbar facet joint syndrome. He referred me to an anesthesiologist/ pain specialist in their office. He did a very thorough exam and confirmed the diagnosis. Surgery was not required and all I needed was facet joint ablation (radio frequency kill the nerves being squeezed) which last 9-12+ months. I am astounded that Risser misdiagnosed me, lied and I could have had an unnecessary surgery.

    The Practitioners are good, however the office staff are nor helpful. There is a disconnect between…read morehow the MD's/ PA think things happen and what really does. This is the only medical Practice I have been to where I was told the practitioner would not call me back regarding a side effect from a med they ordered. I could make an appointment and could possible het in in 2 weeks. This is malpractice.

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    My exam room, waiting to see my digital x-Ray on their computer
    My exam room, waiting to see my digital x-Ray on their computer
    Boot
    Boot
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    Check out desk
    Congresse Medical Associates- Arcadia

    Congresse Medical Associates- Arcadia

    2.3
    (3 reviews)
    0.0 mi

    I really don't know what to say. I had ankle surgery years ago twice after a terrible fall and…read morefracture, but that was at the other Congress in South Pasadena, and there my doctor was amazing. Even here, the problem isn't necessarily with my doctor. Rather, it's with the staff of both places, but especially at the Arcadia location. In Arcadia there is the medical office on one side and the physical therapy area on the other side of the waiting room. The physical therapy area is perfectly fine. I did rehab on my ankle there, and everyone was great. However, when I had horrible arm troubles with my hands suddenly seizing up, I talked to my ankle doctor and got the name of the one doctor at both locations who handle arms as their focus. I called Arcadia, and they couldn't get me in despite it being an emergency for at least 2 months. I called the Pasadena location, and they also had a wait. I asked about a wait list at both places, but when I asked Pasadena, they put me on hold and apparently called Arcadia. Suddenly I could get in a couple of days later. Thank God! After my first visit, things seemed to get better until I took another horrible fall and feared I had hyperextended my other arm at the elbow and shoulder. I called about having an accident and once again was told it would be 2 months. I asked about a wait list and was told to call back every day. I still had to wait about 5 weeks, which is forever when you've had a devastating fall. It took another couple of weeks to get my MRI done there due to waits. And then no one called me with results. One week went by. Then another. So I called and asked if they got my results. They had. Well why didn't the doctor call me? Well they don't call you when they get the results. It's up to you to call back and set up an appointment if you want to hear the results. What?! Even better, the doctor was apparently going on vacation for two weeks, so I'd have to wait about 6 weeks at the earliest to get in. I freaked out on them. I mean did I take crazy pills. They had the doctor do a telehealth call with me in a day or two, but then when I asked him if not calling the patient was actual proper protocol, he was just defensive and said he had been on vacation for weeks (not that he was going on vacation the following week). The whole office is a clusterf*ck! The doctors are knowledgeable and some are better than others, but the office is run by clueless maniacs. If you can find another decent place, go there and not here.

    I've been going here for years and so has my family but since cedars got involved, this place is as…read moreRUDE as they come. They don't care about the patients!!! It's all about money. Dr kokubun needs to grow up and lose his new chip. Just because I asked how long he's been doing this, hi first response was "I see where you're going with this" I'm like I'm just making conversation. And after that he just became defensive. Then he didn't want to do an X Rey. As I was leaving the office my Dr called and said to make sure I get an X Rey and I went back from the front door back to ask for an X Rey, they said I have to wait til all the patients are done because I've checked out and basically I'm in the back of the line. So I left. Then they called me to say they were going to do my x ray now. I am not a child for them to treat me like that. Sad place!!

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    Congresse Medical Associates- Arcadia
    Clean office and high tech.  Xrays done minutes before sent to computer in the rooms.
    Clean office and high tech. Xrays done minutes before sent to computer in the rooms.
    Congresse Medical Associates- Arcadia

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    Baumgarten Morris MD

    Baumgarten Morris MD

    4.3
    (42 reviews)
    3.7 mi

    Dr Baumgarten gave me my life back! My partial knee replacement failed after 5 years, went to the…read moresame group as the one that did the previous partial, opted for second opinion (I had prior surgeries with dr takai in the same office as dr baumgarten, but he retired). Front office is awesome, submitting authorizations seemingly as soon as I left the office, didn't waste any time. Due to a job change our insurance was running out and once approved Lisa the scheduler got me in asap. Same situation with my other knee 6 weeks later with the exception of it needing replaced instead of revised. Got me in and done in a couple weeks. All the follow ups have gone very well, due to a scheduling misunderstanding (I forgot and missed a follow up showing up the following day at their lunch time) they still got me in and seen ON THEIR LUNCH! I've had 22 different ortho procedures with countless drs, and Dr Baumgarten and staff are the best

    Dr. Baumgarten has been my mom's orthopedic surgeon for many years. He is knowledgeable, honest…read moreand above all, he is really caring. He has treated my mom with kindness and always answers all our questions regarding surgeries and the best option for mom's care as she has an advanced case of rheumatoid arthritis. My mom recently broke her elbow. He evaluated my mom and he said he couldn't do the surgery because this is not his area of expertise. We trust him and asked him if he could refer us to a reputable surgeon. He immediately contacted Dr. Neil Sardesai and my mom had surgery within two days. The surgery was a success and she is recovering. We truly respect and trust Dr. Baumgarten and we are so grateful for him. If I could give 10 stars, I would.

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    Baumgarten Morris MD
    Baumgarten Morris MD
    Standard Room

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    Standard Room

    Gregory T Heinen, MD - orthopedists - Updated June 2026

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