Bob's Appliance may be small in size with only one employee... It is Bob and these people are good…read moreat what they do! They highly place being honest with the customer about the repair needed and attempt to keep the cost within reason for the customer, yet meet their need for a decent profit. I know each of you are tired of the ghost companies in the yellow pages (one phone # and listed under a dozen names), and up front $$$ intimidations just to show up. Bob's is customer orientated a pleasure to do business with.

Our refrigerator quit working. We called Bob's Appliance and he came out the next day. He fixed our…read morerefrigerator and while he was doing that the dryer whom my wife was using quit. After he repaired the refrigerator he fixed the dryer. My wife couldn't be more pleased and he charged the normal service charge plus the parts to fix the refrigerator (temperature switch for the refrigerator was defective) and the dryer (the door switch was defective). He was very professional and most of all he did a great job. Oh, and by the way the refrigerator stopping working right after a few days, we called and he came back, minor issue, he fixed the issue and at no charge to us. This was January of 2020 and it has now been a year and the dyer and refrigerator are working fine...will definitely use him again...Great Service.

We needed a new microwave ASAP. Our broke on a holiday and on of our elder dogs is on a homemade…read morediet. Since we bulk make and freeze them we need the microwave multiple times a day. I looked at a few places to go and settled on this store because it is local, women and Asian owned. I walked in and started browsing the microwaves. I appreciated that the gentleman working asked if I needed any help after I was there for a bit. I told him I was looking up the model numbers online to see their features etc. and didn't need help. He was cool about it and nicely made sure I knew if I had any questions to just let him know. After looking at the microwaves on display, I walked throughout their whole space to make sure I had not missed one. There was one I missed in the entry display. I looked up the model and size online. Checked to make sure it was the right size for the space I was putting it in at home. I told him I thought I was going to buy it just wanted to check a few more specs online. Once I was sure he got it out of the display and made sure to give me the wall mount and screws needed for it. He offered some suggestions and advice from his experiences installing. Then he worked on the paperwork. Really appreciated that he highlighted the warranty number and details to register the microwave with GE. The microwave is selling for $809+ elsewhere and I purchased it for $359+ tax. It was scratched up on the side but since it is being installed under a cabinet and between to cabinets that was of no concern to me. They had a love of other appliances in there. I will be going to them in the future for any appliances. I would without a doubt recommend them. I found it helpful to have my cell charged up and search the model numbers to see specs, some reviews and other details. I asked and the gentleman who was in the store moved and placed the microwave into my car. He checked to make sure it had the pieces. When I got home I noticed the interior circle that the glass sits on was cracked. I just used the one out of our old microwave. I had to hit the brakes hard a couple times on the way home due to it being what I can only describe as some driver's first days in discovering turn signals. Anyway, I am not sure that the crack is not from those driving instances as the microwave slid around a bit. This was not a big deal, I had a solution at home and I did not reach out to the store about it because had a solution at home already. They do say they try out every appliance before it goes on the showroom floor which is great! Microwave is a dream and I love it. It is super easy to use. Way less loud closing than our older one and has a nice look in our kitchen. We are super happy with it and our purchase!

Just bought a fridge from this store. Besides the fact that the woman behind the counter was…read moreincredibly attractive; she was also very courteous and hella respectful. I'd highly recommend this business. Great staff and very affordable prices.

I called CLT Appliance Repair to look at my malfunctioning LG washing machine. Our technician was…read morequick to diagnose the problem and promptly ordered a new replacement part. Installation was also quick. Overall I am satisfied with the work completed and the professionalism of the technician. The company was communicative via calls, text, and emails which I appreciate. The company charges diagnostic fee and that is waived against the total bill.

The refrigerator was repaired for ice buildup in the refrigerator section, and also for a broken…read moreicemaker. Technician Shawn was very knowledgeable, thorough, efficient, and got the parts required for the repair. The repair saved having to make a new refrigerator purchase, for now. Very quick response to requests for information, updates, and repair requirements. We would hire them again.

I had a good experience with my first call and service. But still haven't heard back on my next…read morecall to have our Microwave appliance serviced yet. But I will make another call to get service checked on.

I hired Bob's to fix a non working dishwasher. They arrived as expected. Very nice person asked the…read moreright questions, then diagnosed the problem. He found the problem in the main control box, and advised me that the cost of the part would be more than the worth of the unit. He could have just taken advantage of me, but he was honest. Because I chose to buy a new one, he reduced the service call fee. I have purchased a new unit from Lowes and have arranged for Bob's to install at a VERY reasonable price. This is not a bright and shiny, state of the art company, but the people are nice and they are honest. And they know their way around appliance repairs.

Great products, great service from the staff. You'll pay less than half of what big box stores…read morecharge. Maybe a little dent but the price makes up for it. Be sure to call before going there. I highly recommend Alpha.

Was able to repair my washer one day after contacting. Arrived within established window, with…read moreupdates prior to arrival. Great communication. Showed what the problem was and how to address in emergency. Cost was in line with expectations. Strong recommend.

This is a family owned store and I would ALWAYS prefer to work with any vendor where I am dealing…read morewith the owners or people who have a true stake in the business instead of supporting a large corporate entity. The customer care is top notch and they did excellent work at a reasonable price. My vac is like new!!!!

Swung by yesterday looking for a bag to put in an old backpack vacuum. I hadn't been able to find…read morethat bag anywhere, so I called ahead to make sure they had what I needed in stock, which they did, and the bag was set aside for me upon my arrival. Price was very reasonable, but they offered me a similar generic brand bag that was even less expensive. Once I got home I realized that the bag didn't fit my vacuum, so I returned to the store with my vacuum and we found the right bag, for which the owner happily exchanged the bag I had purchased. Pleasant experience, inexpensive products, helpful staff.

Service was great. The tech (Brandon) arrived on time, advising us when he was on his way. He…read moreperformed diagnostics on our refrigerator and provided us with unbiased information as to the pros and cons of repairing or replacing the appliance. My original attempt to the company was via email over the Sunday and the company responded even on a Sunday.

Very reasonable and very knowledgeable about whatever they are working on highly recommend them for…read moreyour appliance repairs.

Muse just finished a major renovation of our master bathroom. They also did some work on our 1/2…read morebath and master bedroom. We couldn't be happier with the way the projects turned out. A special shout out to our design partner, Paige Stark, who was patient and thorough throughout the process.

We had a great experience working with Muse. Paige did a great job on helping us decide what we…read morewanted to do with our remodel of our bathroom. The workers that came were professional and most times we did not know that they were there since my wife works from home. Melissa was our manager and she did a great job on listening to our concerns and ideas and even caught some items that we did not even notice. All in all it was a great experience and would absolutely use again for our next project. One of the the inspectors who was checking on our electrical and plumbing had real high complement's for Muse being very thorough with the expectations for the contractors and the client. That is a big plus.

No service whatsoever! They acted like we weren't even in the store. I wouldn't give them a penny…read moreif that's all it cost.

Very helpful staff. Greeted us as soon as we came in the door. We got a washer and a dryer for a…read morefraction of the cost of other stores and they work great! Helpful loading staff as well