We needed a new microwave ASAP. Our broke on a holiday and on of our elder dogs is on a homemade…read morediet. Since we bulk make and freeze them we need the microwave multiple times a day. I looked at a few places to go and settled on this store because it is local, women and Asian owned. I walked in and started browsing the microwaves. I appreciated that the gentleman working asked if I needed any help after I was there for a bit. I told him I was looking up the model numbers online to see their features etc. and didn't need help. He was cool about it and nicely made sure I knew if I had any questions to just let him know. After looking at the microwaves on display, I walked throughout their whole space to make sure I had not missed one. There was one I missed in the entry display. I looked up the model and size online. Checked to make sure it was the right size for the space I was putting it in at home. I told him I thought I was going to buy it just wanted to check a few more specs online. Once I was sure he got it out of the display and made sure to give me the wall mount and screws needed for it. He offered some suggestions and advice from his experiences installing. Then he worked on the paperwork. Really appreciated that he highlighted the warranty number and details to register the microwave with GE. The microwave is selling for $809+ elsewhere and I purchased it for $359+ tax. It was scratched up on the side but since it is being installed under a cabinet and between to cabinets that was of no concern to me. They had a love of other appliances in there. I will be going to them in the future for any appliances. I would without a doubt recommend them. I found it helpful to have my cell charged up and search the model numbers to see specs, some reviews and other details. I asked and the gentleman who was in the store moved and placed the microwave into my car. He checked to make sure it had the pieces. When I got home I noticed the interior circle that the glass sits on was cracked. I just used the one out of our old microwave. I had to hit the brakes hard a couple times on the way home due to it being what I can only describe as some driver's first days in discovering turn signals. Anyway, I am not sure that the crack is not from those driving instances as the microwave slid around a bit. This was not a big deal, I had a solution at home and I did not reach out to the store about it because had a solution at home already. They do say they try out every appliance before it goes on the showroom floor which is great! Microwave is a dream and I love it. It is super easy to use. Way less loud closing than our older one and has a nice look in our kitchen. We are super happy with it and our purchase!

Just bought a fridge from this store. Besides the fact that the woman behind the counter was…read moreincredibly attractive; she was also very courteous and hella respectful. I'd highly recommend this business. Great staff and very affordable prices.

Ethan has quick, excellent service. Reasonably price and stick to their quotes. They came out…read morelooked at washer, knew what was wrong and went back to shop for part. Came back and fixed in a matter of minutes. They are in our book for to seek for excellent service.

Ethen has provided the best service with the best costumer service experience one could ask for. I…read morehave got everything from oven burners to wash machines and recently a dryer as well. He delivered and sets up and is very personable which I love on this small little community we have!

Hello I said yes,but with a caution. The store great they prices way better than any completions…read more Staff really helpful. If you in the market of great discounted new but slightly damaged home appliances, go and check they inventory. Everything coming with one years of warranty. That great, but... please do your homework check the model you like and see if have serious technical issue with that model. This is not the store fault but some brands certain area no warranty service?! Yes then "Huston we have problem. Anyway this review about the store itself. Inventory staff 5 ***** This is the only store I can recall with almost only slight cosmetic damages and greater than other competitions price.

From the owner: New, Scratch N Dent, Flood Model Displays and some refurbished models. Wholesale Pricing To The…read morePublic 40 to 70% OFF MSRP Prices Elite Liquidation Appliances & Electronics in Kannapolis 12 Month Financing & 100 Day NO INTEREST

Bob's Appliance may be small in size with only one employee... It is Bob and these people are good…read moreat what they do! They highly place being honest with the customer about the repair needed and attempt to keep the cost within reason for the customer, yet meet their need for a decent profit. I know each of you are tired of the ghost companies in the yellow pages (one phone # and listed under a dozen names), and up front $$$ intimidations just to show up. Bob's is customer orientated a pleasure to do business with.

Our refrigerator quit working. We called Bob's Appliance and he came out the next day. He fixed our…read morerefrigerator and while he was doing that the dryer whom my wife was using quit. After he repaired the refrigerator he fixed the dryer. My wife couldn't be more pleased and he charged the normal service charge plus the parts to fix the refrigerator (temperature switch for the refrigerator was defective) and the dryer (the door switch was defective). He was very professional and most of all he did a great job. Oh, and by the way the refrigerator stopping working right after a few days, we called and he came back, minor issue, he fixed the issue and at no charge to us. This was January of 2020 and it has now been a year and the dyer and refrigerator are working fine...will definitely use him again...Great Service.

This company was recommended to me. I needed my washer serviced. I was able to quickly and easily…read moreget an appointment and I received great service from the technicians who responded and fixed my issue, very professional and friendly. I would like to especially mention Jamaica, the person who made sure my appointment was prompt and who also went above and beyond to make sure my part that was ordered arrived and kept me updated and assured me my issue would be fixed on time. Highly recommend

One of negative problems with services that require repairing such specific items. Is that they…read morealways repair and troubleshoot by remove and replace Your guy actually removed and try to repair the part, which impressed me. The fear of hiring a repairmen is that they can be very dishonest and hype up the price and instead of being a customer we become a victim. I feel that your service is honest and I have no worries.

I called CLT Appliance Repair to look at my malfunctioning LG washing machine. Our technician was…read morequick to diagnose the problem and promptly ordered a new replacement part. Installation was also quick. Overall I am satisfied with the work completed and the professionalism of the technician. The company was communicative via calls, text, and emails which I appreciate. The company charges diagnostic fee and that is waived against the total bill.

The refrigerator was repaired for ice buildup in the refrigerator section, and also for a broken…read moreicemaker. Technician Shawn was very knowledgeable, thorough, efficient, and got the parts required for the repair. The repair saved having to make a new refrigerator purchase, for now. Very quick response to requests for information, updates, and repair requirements. We would hire them again.

Bernard arrived to repair my Samsung refrigerator. He took the time to clean all parts and made it…read morework for about another year. The ice build-up is an ongoing issue and continues to be an issue with this brand of refrigerator. I found that other repair guys didn't want to take the time to do the work necessary to repair the appliance correctly.

This company took my money and did not hear from them for two weeks. I had to get another company…read moreto finish the job. And they STILL have not refunded me my money for incomplete services.

Great customer care. Shane the Manager at the China Grove location went out of his way to satisfy…read moremy needs and concerns. Stop by a visit them. Great, I men, great customer service!

Found out that American Freight turned 30 this year and they are having a great sale! Thank you…read moreShane for taking the time to help me pick out the perfect sectional

I had a good experience with my first call and service. But still haven't heard back on my next…read morecall to have our Microwave appliance serviced yet. But I will make another call to get service checked on.

I hired Bob's to fix a non working dishwasher. They arrived as expected. Very nice person asked the…read moreright questions, then diagnosed the problem. He found the problem in the main control box, and advised me that the cost of the part would be more than the worth of the unit. He could have just taken advantage of me, but he was honest. Because I chose to buy a new one, he reduced the service call fee. I have purchased a new unit from Lowes and have arranged for Bob's to install at a VERY reasonable price. This is not a bright and shiny, state of the art company, but the people are nice and they are honest. And they know their way around appliance repairs.

Service was great. The tech (Brandon) arrived on time, advising us when he was on his way. He…read moreperformed diagnostics on our refrigerator and provided us with unbiased information as to the pros and cons of repairing or replacing the appliance. My original attempt to the company was via email over the Sunday and the company responded even on a Sunday.

Very reasonable and very knowledgeable about whatever they are working on highly recommend them for…read moreyour appliance repairs.