Beware of this shitty wannabe cleaning company! They will give you a 'good' price for their services and leave you with a shitty job done! Most awful and poor home service I have ever hired! Lizette, the owner, is extremely unprofessional and will not respond to your questions or requests until days later or... even not at all. It depends on how lucky you get. Her cleaning staff is not professionally trained and has ZERO clues how to clean after normal cleaning standarts. I don't know where she gets her cleaning personal from, and I have no clues how she thought to call herself "Elite Service". This company is one of the biggest scams in my opinion, and an absolute joke! I gave them several chances to get it right. For the first cleaning, she charged us a special fee of $200 for a 'deep clean' of our small townhouse (2 levels, partially finished basement). $200 OK! The first time costs more, because according to her, they will clean everything very well. Get that?! Very well was a lie!!!!! The first time was a dump in the toilet already! Half of my floors had not been cleaned at all!!?? Some areas had not been wiped down, several corners were left completely unattended (see my photographs). Two maids were here for two hours, cleaned half of my home, but took all of the money, and were out the door! When I wrote Lizette about it, it was a Friday. She offered to send the maids back three days later on a Monday!! The very very shitty thing was though - I had paid these $200 so I could get a real deep clean, because I was having a celebration at my home that weekend! I ended up having to clean it all myself. No partial refund, nothing. She loves to take your money, that's for sure. I gave this company several chances to make up for it. Nada. Every cleaning turned out to be the same disaster..... Half of my home cleaned. All of the money taken. Nothing ever changed. Lizette never tried to make up for any of the shitty jobs done. One time, I even dared to call the cleaning staff upstairs when they said they were done, because they had left parts of the floor uncleaned and there were big stains left. When I showed it to them, they started arguing with me that those were just scratches on wooden floor that couldn't be removed or cleaned. They argued with me until I got down on my knees myself, and started scrubbing the stains off myself!!! Picture that! I paid money for that!!!!!! Half of the time when I told Lizette about it, she would maybe reply something (like "Oh, sorry"). Half of the time she would not reply at all (I still have all conversations on my phone if you would like to see a screen shot). Another time, the maids cleaned the toilettes with something that left a brown sticky residue on ALL toilets. When I spoke to the company's owner, she said "Huh, so weird!" which sounded to me like she was doubting that I was telling the truth. One of the cleaning stuff broke a glass piece of some wall art of ours. I was in the room next door and heard it break. I waited for them to let me know that something broke. They didn't. They tried to pretend as nothing happened. When I asked about if something just broke, they acted like "Oh yeah, I meant to tell you!". Yeah right. I deducted that from my check. When you provide a very shitty service with non-trained employees that don't do their job, and argue with clients about things they missed to clean, then you do NOT provide an "Elite" service.... then you are a scam and can't even call yourself a professional. If anyone has questions about my experience with this super shitty company, feel free to contact me via pm on here. All pictures presented on here were taken by me right after the maids had left. All of these pictures were sent to the company owner as well. read more

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I hate to write reviews like this but I can definitely say I've given EHS plenty of time and opportunity to get it right. I've been using this company for about a year and a half now and am tired of repeating myself. Over the year and a half that these ladies have cleaned my home, it was never fully cleaned - granted, my home is pretty large (10,000 sq ft) so I didn't complain about every little thing that was missed every time. I'm pretty exhausted from my job and my hellyun of a toddler so I don't have time or energy to tell cleaning people, how to clean. I'm sure this would deter a lot of other people from hiring this company but I was willing to let this slide, hence why I hired them for so long. Along with my large home, I have expensive furnishings and the home itself is well over $1+ mil so you'd think the cleaning people would be more careful around the home - NOPE. 1. I asked them to clean and vacuum my formal dining chairs. They were so rough with them that I had to have restoration hardware come out and repair the 3 chairs they damaged! The buttons popped off of the chairs from rough handling. Those buttons were on tight and these chairs are very seldom used - they were custom chairs, each purchased at over $700 a pop! They were less than a year old when EHS started cleaning them! 2. I also have the faces of my stairs painted white and the swiffers or whatever tool they used to clean my stairs were rammed into the stair faces so hard there are plenty of scratches and the stairs have to be repainted now. 3. The master suite has French doors and one side of the door is usually latched. Well, one of the newer ladies came and pulled on this door so hard that it broke. If it didn't open the first time, did they think to look up to see if there was a latch?? 4. I had to have them redo my floors once because the initial job was so terrible. I have hardwood floors throughout the majority of my home and the person who cleaned it didn't know how to clean hardwood......I was left with a nasty, cloudy film all over and Lizette had to come back with someone else to redo them. 5. Overall these ladies are ROUGH ROUGH ROUGH with my home and things. I can't tell you how many times we've had to tell them to be gentle with everything. Even recently, while having my closet done - I can hear the ladies cleaning in the next room and it literally sounded like she was TRYING to punch a hole in the wall. I messaged Lizette right away and she corrected them. However, the ladies are gentle when they think I'm around or can hear them...but the moment they think I'm gone or can't hear them, they're back at it again! Dropping things, ramming things! I just don't understand how these people can go into any home and treat their customers' belongings in such a way. I'm pretty disappointed and I think it's time to find a new company. read more

Highly impressed with the cleaning service. Punctual, attention to detail. The cleaning girls did an excellent job cleaning the entire house and were extremely prompt as well. I am definitely gonna use the service over and over again. Thank you so much Elite Home Service read more

First of all Dear Darlings 1 star review. Looks like you're the only person who thinks poorly about this company. I have had nothing but exceptional experiences with them and they are nothing but professional. Anytime I have complaints they get addressed. I just appreciate anyone coming into my home to clean up after me, very fortunate it's something I can treat myself to! My favorite day every other week is when Lizette sends her crew over to make my home fresh and clean! Thank you to you and your staff for being there even through these uncertain times! read more

Love this company! Very timely, professional, and accommodating. Lizette is an incredibly caring and on point owner. She asks for feedback and always follows through. I trust every women that has cleaned my home. They are so wonderful and I strongly recommend them. Affordable and my house is so LOVELY!! read more

Elite Home Services is THE BEST maid service in the area - BAR NONE. Unlike the other services, the owner, Lizette, personally visits each of the client homes to do an in-home consultation so that she has a thorough understanding of what her clients need. She asks for a tour of the house , which gives you an opportunity to point out exactly what you want cleaned. You will be able to let her know if her maids should not go into certain areas of your home and if there are special instructions to follow about security codes, pets, special requests, etc. Other companies have you fill out a generic form that overlooks most of these details. This service is ideal for busy professionals, families, elderly people. I don't know about you, but I would rather spend my time with family, friends, progressing in my career, and vacationing than cleaning my house... at an affordable price no less! Also they offer add on services such as washing dishes, laundry, gutter cleaning, etc if you are interested. If you ever have an issue with how the maids clean your house then Lizette asks that you immediately bring it to her attention so that she can take care of it as soon as possible. This takes the burden of confronting the maids yourself, which for some people can be difficult. Customer service is their top priority. And if I am going to pay for a service, I want the work done to my expectations and to the highest quality. I would recommend Elite Home Services to any busy person who likes to keep a clean, tidy house. The service is unbeatable! read more

We were SO impressed by EHS! Obviously the house was clean, but what impacted us the most was that they went above and beyond on little things that we didn't even ask for. I felt like this was a great demonstration of their integrity and commitment to service. We contacted EHS because we renewed our lease but never did a yearly cleaning so wanted someone to come in and help us with all the parts of the house we don't want to worry about. Not only were they timely with scheduling, but made sure that the experience was better than I expected! Not to mention, the ladies were friendly but professional and courteous about being in our home. We were SO please with the result when we go home after they finished that we've discussed having EHS come in every quarter! Highly recommend scheduling your next cleaning! read more

Fantastic company! A much more reasonable price and quality cleaning than APS Home Cleaning Service. APS cost over twice as much and the owners of APS are extremely unprofessional (read my other review). This is your choice for all of your cleaning needs. read more

Highly recommend! Lizette is quick to respond, very flexible with times, and equally friendly and professional. Her crew came to my house right on time and did a beautiful job deep cleaning the house for my selling purposes. I spoke with many cleaning companies and Elite was the most promising from the very first conversation. Very glad I chose them! read more

I hired Elite Home Services to do a cleaning and was really impressed with their work. It was my first time hiring a cleaning service and loved how professional the owner was. She came to do an in-person inspection of the house and the cleaning ladies left the place impeccable. The owner made sure to emphasize that if I had any issues to let her know. I definitely recommend hiring Elite Home Services! read more

We've used a number of cleaning services over the years and never stuck to any of them because they were not thorough and failed to understand what I really wanted. I decided to try EHS after reading the Yelp reviews and going to their website. We were in quite a bind - needing a deep cleaning of our 4-1/2 bathrooms and the kitchen - to be done the next day. Lizette, the owner, was able to come over the day of my call to give me an estimate, and had her team out the next morning. She came back in the morning with her team and went over everything I had told her the day before. The results were excellent. And they cleaned things in the kitchen that I did not specifically ask for or expect. Lizette also came back after the work was done - to take a look and ask me how things went. Very impressive customer service and quality of service. This will be the first cleaning company that I will be going back to! I highly recommend EHS! read more

Very impressed with the overall cleanliness of my house once the staff was finished. Very thorough didn't miss anything. I'd highly recommend Elite Home Services for you next home cleaning service. read more

I've had this cleaning company clean my house for the past couple months and they are simply amazing! And additional services are easily tacked on. Communication with the owner is excellent. The cleaners are very professional and efficient. They come in to do the job and leave everything the way it was found. I can't express how much help it has been to finally find a cleaning company that tailors to my every need! Thanks to Lizette and your awesome crew, you guys are truly the best! read more

Elite home services provides customized home cleaning with great customer service. They listen to your cleaning needs and develop a schedule that will fit with your needs and budget. They do an excellent job and I look forward to returning home after they have cleaned my home! read more

On time and professional. The cleaning crew was accompanied by management to discuss first cleaning and expectations. Very thorough and a noticeable difference over the previous cleaners read more

I have been very pleased with Elite Home Services and the owner, Lizette. When I first reached out for a quote she called me back promptly and came out to do an in-home assessment to provide a quote within days. Immediately I was impressed with her professionalism and custom approach to my cleaning requests and the best part is she is pet friendly :)! Her rates are reasonable and her cleaners work so fast and efficiently! Great service all around and I highly recommend! read more

I had a wonderful experience with EHS for a one-time clean up to get a home ready for sale. Lizette the owner was extremely attentive in getting back to me when I first called, setting up an immediate estimate meeting, and then setting up the actual cleaning immediately afterwards- when it was convenient for me. The cleaning team did an excellent job and the sparkling window washing was icing on the cake. The realtor said the house looked really good and ready for sale. I appreciate Lizette's professionalism and attention to my needs. read more

Very reliable and thorough. The owner took a personal interest in my satisfaction with a follow-up phone call after each cleaning, to ensure my expectations were met! I look forward to coming home to a spotless home on my cleaning day. read more