Benson was amazing. He responded immediately and scheduled a visit the next day. He had to order…read morethe glass which took one week and he installed it the day the glass arrived. The job was meticulous and done perfectly at a very competitive price. I will most certainly call him if I have any other needs with respect to my windows. I will also recommend him to anyone I know who has to replace a window. Great job, Benson!

Very good service. Honest, reliable, very reasonable, a job well done. I already referred them to…read morefriends.

Came to repair a sliding door. Didn't do much but recommended soaping or oiling the rail. What?????…read moreOh and charged $125! Joe Costa you're a crook and scammer!

BUYERS BEWARE!!!!! Purchased a number of interior doors from them through their salesperson Mike…read moreTusa (a.k.a. Cosmo Windows & Doors). Several panels were bowed and they replaced. One unit was damaged/refurbished and we wanted it to be replaced. They said that unit always looks like that (not true - we've seen it elsewhere and it looked brand new without the problems of the doors that they delivered to us). We then wanted a credit against a different replacement unit and they offered a ridiculous fraction of our cost. We then had them pick up the unit on July 30, 2021. They took the unit but refuse to refund our money. In my opinion, they are a bad company to do business with and I would suggest that you shop elsewhere.

We are repeat customers and this is our 2nd time working with Willie and Joe of Factory Doors and…read moreWindows. This time it was due to a tree falling onto our 2nd floor master bath windows and 1st floor kitchen windows. Willie communicated diligently with us and our home insurance in order to accomplish the job in a timely manner. Willie is easy to deal with and provided different pricing options from which to choose. They installed the ProVia brand of windows and we are extremely happy with the results. We highly recommend Factory Doors and Windows!

Thank you to the team for the incredible work installing our new door. It turned out even better…read morethan we expected. The care, precision, and effort that went into every detail were clear from start to finish, and we truly appreciate the time taken to make sure everything was installed perfectly. Excellent craftsmanship and a great experience all around.

Great service, great work, very good price…read more This is a family business. They have been doing work for me for 30 years . The work they have done replacing windows, shower doors. And a very large thick glass table top. All work is top notch and never a problem afterwards. I highly recommend them and will continue to use them

Randy was incredible on the phone..extremely responsive! She sent someone over right after a…read moretropical storm hit to measure for a broken window. Matt came over measured and the special order window will be put in on Monday. Great company to work with.

It's disconcerting to have someone come in, look all around your house, not take any notes, leave…read moreand then not follow-up in any way. I do not recommend them. I've been trying to get an estimate for the repair of almost all windows in the house for over 2 months. Robert reviewed the windows on Tuesday, Feb 20 and it is now May 6. I'm still waiting for the estimate for, let alone scheduling of, the work. Many text messages (they *do not* answer their phone - it goes straight to voicemail, telling you to text them) later, they've stopped even replying to text messages. Pretty sure this business is closed. Notice how the reviews are from 2021.

We had our old and drafty front Bay window replaced and it looks better than ever…read more Rob arrived exactly on time when he provided an estimate. And Rob and his work crew arrived on time the day of install. His workers Henry and Manny did an expert install and were neat, polite and professional. They did an excellent job on all the interior trim, and cleaned up perfectly when they were done. He also saved us $$$ performing repairs on 5 casement windows that I thought needed replacement. I highly recommend Quality for any window replacement or repair. Shop local, Avoid Big Box. .

Store has Relocated to Hicksville where there cutting is done!…read moreSuper nice and convenient. Thank you Toby for the great work and AC repair recommendation as well

Im startled by these negative reviews. Ive used Mineola Glass for 20+ years and Ive never had an…read moreissue. I just got my glass table top and they rushed it too for me. Delivered as well. Toby was great, the product, and delivery 5 sterling stars. Applause to you all. Guess you can't please everyone.

We used Wagner Construction for a new roof as the estimate provided a detailed cost by item along…read morewith costs in addition it included a what "if there was something uncovered" unexpectedly . Our house is 100 years old and had three roofs with moss on it, so it was a difficult and tedious job. The crew was amazing. They came at 7:15 both days and worked all day.it took two days to complete. At the end of the day before leaving cleaned the premises. The roof looks great now And is no longer leaking. We highly recommend them and plan on using them for new windows and siding on the house next year.

Had Kenny at my house on 4/28 for an estimate for a deck and windows. It took about 2 weeks to…read morereceive the estimate for the deck and I called within those 2 weeks to ask for the status (price was outrageous) As for the window estimate I called another time or 2 and asked the status again. One of the times I got a "you will receive the estimate when we get it back from our vendor " and the other time the office woman said she would call Kenny to ask him. Well here it is June 6th and have still yet to receive the estimate for the windows. What a waste of time this company is. Don't waste your time with them.

Hi Eric, I am…read morewriting because I believed it was important to provide feedback on my experience with your company NSE Windows. The installation of seven Marvin Ultimate Double Hung windows at my home in Centerport was completed today and I have to say that I could not be happier with the product, the process, and the end result. My home is over 100 years old and the moldings were intricate and required careful thought and meticulous measurement to achieve the optimal installation. In addition, the workers were dealing with plaster walls and existing materials that were from that long ago period in time. Mike and his team were able to execute this job with a level of skill and attention to detail that could not be surpassed. In addition, Mike's team was receptive, polite, and dedicated to doing a good job. I must say that the entire experience exceeded all my expectations. From the prompt follow up after my initial inquiry; your knowledgeable sales associate, John, coming to my home several times; meeting with you at the showroom to review the project and options; the site visit from Mike to go over the job, measure, and answer any questions; in addition to Eric, part of the team, coming to my home to assess and take samples of existing moldings. All of these efforts did a great deal to assure me that I was making the right decision in choosing Marvin and NSE windows. In closing, I would not hesitate to recommend NSE Windows to other potential customers and certainly would not look any further, if needed, for any future projects. Thank you again. Best regards, Celeste M Homeowner

We had the pleasure of working with NSE to install 13 new windows and a new door in our home…read more Although it was a huge undertaking the sales process with Eric was quick, easy and thorough and the ordering and installation followed in the same regard. We felt comfortable the entire time. Eric listened to our wants and needs and constructed an affordable option using the quality products we wanted! We then had Mike and his team install the windows during a 3 day process- always communicating, friendly and professional. They went above and beyond and any concerns we had were always taken care of immediately. They were all exceptional to work with. We would recommend NSE for any home window installation! They were all great to work with and superior in their craft!

I love their response. This company is so overpriced, I contacted Pella to do the repair. Now you…read morefigure Pella would be so expensive, well their price is $540! Think about that before you make silly explanations for your estimate. I rather use the company that made the door then pay more for a company that spends too much on aesthetics. I do hope others who read my review that are searching for a reasonable price that sometimes the manufacturer is less than independent companies that throw prices on a wall to see if it sticks!

Andrey is GREAT; a consummate professional who can help with anything windows and doors related. He…read morefixed a very heavy and complex sliding glass showcase in our business and did a great job. We will be calling him again!