The owner is very customer service oriented - trustworthy, with top notch mechanical service.read more

a dependable auto repair shop that consistently delivers quality bodywork and mechanical service…read more the mechanics and staff are professional, honest, and dedicated to getting your vehicle restored safely and efficiently. great experience overall

Very quick scheduling to get my son's vehicle in there. Really appreciated the breakdown of the…read morerepairs as well as costs involved. This is a very thorough shop and I trust their expertise. I will definitely return if I need service in the future. I felt like the prices were fair given the amount of work. This is a great asset to anyone lives in Hampden as the shop is easily accessible on foot.

went for oil change 2 different times each time the fee was excessive. Staff was friendly and…read morehelpful they gave me a ride to the gym and back that was appreciated. They need to do a better job of explaining their fees would recommend this shop

If you're thinking of going here PLEASE DO! I'm telling all my friends to go here. I was looking…read morefor a new mechanic in Baltimore and had gone to a few places that I didn't love, so I am so beyond happy to have found AutoStream! They are TRUSTWORTHY, kind, wonderful at what they do, and really do care about their customers. They do try to find the best price out there and do the best work. I love my car, and they took great care of it to get it ready to register in Maryland. They made me feel comfortable and heard (which I hate to say is usually hard to find as a woman- especially when dealing with cars). They sent a link with pictures and information about my cars inspection and even called to go over it on top of going over it all in person. If you care about your car, this is the place to go. Sean goes above and beyond and I am so grateful for his work and kindness. Everyone who works there is so kind and knowledgeable. They did great work and even put the car up to show me what they did when I wanted a closer look ( I'm always curious!) Beyond happy. Come here for all your car needs!!!! You won't regret it. I've also called to ask general questions for friends since my repair and they are always so happy to help and Nice!

They are extremely knowledgeable, professional, polite and pleasant, and I believe they provide…read moreexcellent, efficient service. The prices are high, but I can't say myself if they are out of line with similarly competent mechanics. They do insist on doing a full diagnostic test any time you come in, and, of course, recommend other maintenance that, not being a mechanic myself, is always incomprehensible to me. I understand the justification for doing that, but I seriously doubt any customer wants to hear you need one thing when you came in for another. You're already sweating out how much this is going to cost you.

Following back on my previous review as I've recently gotten a second service job done with Prime…read moreCare Auto. My car is fine and this second service was a routine oil change followed by a job that would help with the alignment of my car recommended on the first service job about 8 months ago. The crew and Siwan work exceptionally hard and there's a constant flow of customer base with a wide variety of brands, makes, and models. There's a ton of pros I can give off but I think the primary one is the fact that Siwan is customer first. Don't want to give all the details but just know he will take care of you because he has a perspective unlike most. There's no perfect experience and the one con I will give is their delegation of workflow. I think if there was an admin assistant to take care of majority of front of house, appointments, paperwork, etc. it would take it to another level than it already is. Siwan seems aware of this and is seeking good help to manage the flow. Nonetheless a great experience again. 5 stars

I've been meaning to write this review for a while, but life has been busy. As a single woman and a…read moremother, it can be really hard to find a mechanic you can trust without feeling like you're being taken advantage of. Unfortunately, that has been my experience more times than I'd like to admit. The first shop I called gave me a bad feeling right away based on their customer service, but I still made an appointment. Afterward, I checked their Yelp reviews and was shocked by how many negative ones they had. That didn't sit right with me, so I decided to get a second quote. I already had a good idea of what was wrong with my car based on past experience. When I called this shop, the difference was immediate. They were professional, respectful, and didn't argue with me or try to upsell me on unnecessary repairs. I specifically looked for negative reviews--and there were none. I dropped my car off early that morning, and they gave me a clear time estimate for when it would be ready. They even sent photos of the issue. While I didn't fully understand what I was looking at, the fact that they were transparent enough to share images--knowing I could easily research them--told me everything I needed to know about their honesty. I don't remember the technician's name, but they took great care of my foreign car, Lexi, and I'm beyond relieved not to be driving around with grinding rotors anymore. I truly appreciate their professionalism and the way they treated me as a customer. Every single mother needs a mechanic she can feel safe with--and I'm so grateful I found one. Thank you all for your help.

I came with a dent on my brand new 2025 car (a mistake on my part, getting adjusted to driving a…read morebigger car). I priced the repair at multiple shops and it ranged from $1800 - $2000+. I found AZ Auto body shop and decided to take a chance on them and wow, not only was it SIGNIFICANTLY cheaper and done very well, but it was ready the next day! Dent gone, perfect color match, my new car looks just as good as it did when I drove it off the dealership. Highly recommend this place!

Excellent service and they tow!!! They found the issue, fixed it abd got my cat back on the road…read more It was a complicated job but they took.the time to make sure they found the solution!

I can't say enough good things about Tito's Auto Care. From the very beginning, everyone treated me…read morewith kindness, patience, and respect during what has been a very stressful experience with my car. They took the time to explain everything, answered all of my questions, and never made me feel rushed or like I was a burden. Even when my car continued having issues, they stayed committed to helping me through the process. Their honesty, professionalism, and genuine care meant so much to me. It's hard to find a shop that truly cares about their customers the way they do. If you're looking for an auto repair shop that treats you like family and stands behind their work, I highly recommend Tito's Auto Care. Thank you all for your hard work, your patience, and for showing so much compassion. I truly appreciate everything you've done for me!

I'm pretty rough with my car, so I did a lot of research to find a proper affordable mechanic and…read morerefuse to go anywhere else. At Tito's you can drop your car off and they can shuttle you anywhere you need to be (within a 10min radius). I usually get dropped off across the road to get lunch. I've been here a few times and I've always been happy with their work. They replace and cut keys if you need more copies, do both standard and drum breaks, and more. Truly full service. And they're honest about the cost of labor and replacement pieces. The waiting room is kinda rough and cold so you can ask to sit in the office with the lot puppy they found and adopted this year. She's so well behaved. While I was waiting I got to talk with one of the co-owners and they're super friendly, you'll find good conversation with most of the folks here. They check in as they work on your car if they find any additional issues.

My experience at Royal Auto has been awesome!!!! The mechanics there are all very friendly!!! I…read moreloved that they take there time to go over what you need for your vehicle and the prices are very reasonable!!! Thank You for all you do!! Ms. Mona

OMG from the time the person answered the phone answering all of my amillion questions without any…read morefrustration, to giving me the earliest time that the shop could look at my car they were very kind and warming making me feel comfortable taking my car there. Once my car was looked at, they did call back with all the details of what's going on even things that were noticed during the initial diagnostic which is $120 by the way and is applied to the bill if work is completed at the shop. I'm glad i stumbled across this place reading reviews from yelp. The reviews were on point, this place is fast, friendly, price are reasonable mechanics were very efficient and nice, they took the time to explain in detail the issue with the car. I will be coming back for any other repair for my car.

Hollenshade's replaced a leaking radiator in my 2018 Jeep Gr Cherokee. They diagnosed the leak,…read morecalled with an estimate before proceeding, which I thought was fair. Car repaired the same day, prompt response, solid work, fair priced. recommend

Seems like they get plenty of business so they don't need to treat you well or be upfront. I…read morescheduled an appointment got there and basically argued with the front desk about waiting for my vehicle or drop off. Clearly they don't advise waiting.... Decided to wait due to no ride scheduled only to then find out there's a fee just to get an estimate. My bad or theirs? Just say up front provide my options when I make the appointment then your time and mine isn't wasted. Drove 3 miles down the road to another reputable auto shop. I was immediately serviced with no problem or fee.

Good old Yelp. I did the crazy thing of falling in love with a beautiful old Lexus convertible that…read morewas being sold by a private party all the way across the country in Baltimore. Having no time to fly out, check out the car, and drive it home to California, and having no contacts or friends in Baltimore, I searched for the highest rated local Lexus mechanic for a prepurchase inspection and Sisson Street appeared. So many stories in the reviews of Jeff's expertise, friendliness, and integrity. So Jeff did the inspection, informed me that the car was in spectacular shape, and offered to help me and the seller by allowing the transport truck to pick it up at the shop. He also advised me on how to best ship the car. His care, attitude of service, and overall good vibes have made this potentially scary process much easier. Great shop, great person. The seller of the Lexus was impressed by how charming and friendly the place is.

If I could only recommend one business to people, it would be Sisson Street Automotive. Jeff is…read morehands down the best mechanic I've ever been to, and it's not even close (other mechanics I've been to haven't even been bad, Jeff is just THAT good). The quality of his work is fantastic and his pricing is very fair. He goes out of his way to work within your budget, letting you know what work is critical (if any) and should be addressed asap vs. what he's noticed could use fixing at some point in the future. But what really sets Jeff apart is his dedication to helping his customers. You can't put a price on the peace of mind I get after I take my 16 year old car to Jeff. Not only am I confident that I'm getting a good price; I also know that my car won't then break down immediately afterwards due to shoddy work or from some other issue that I didn't think to ask about (if I asked Jeff to get my car roadtrip ready, it will BE roadtrip ready). And I know I never have to be worried about being judged for asking questions or for the state of my car (yes, there's gorilla tape on parts of my car and no, Jeff has never mentioned it -- in fact, he always talks about how great my car is and how much he enjoys working on it). As a woman with super limited car knowledge who's always a little worried that I'm getting fleeced at auto shops, the trust I have in Jeff is priceless. I also know that Jeff will let me know when it's time to think about retiring my car. Every few years, I'll check in to see if he thinks it's worth me continuing to fix my car up or if I should start thinking about getting a new one. I probably would have thrown in the towel years ago and just gotten a replacement car (even though I love my current one). But thanks to Jeff, my first and only car is still trucking! But Jeff doesn't only make sure he's giving YOU the best possible value; he's also more than happy to help you ensure you're getting the best possible value from other mechanics. He's had to refer me to some other shops for work he couldn't do (or that would be much more expensive for me to have him do vs. other shops -- again, what integrity) in the past. And whenever I expressed any nervousness about them trying to upsell me, he's always told me to just give him a call if anything sounds off, and he'll advise me on what to do. Recently, I even had a situation where I texted Jeff about a light coming on in my car during a roadtrip. I wasn't sure if it was safe to keep going (the manual was extremely unhelpful, saying both that it could be a situation where I needed to stop and take my car in immediately or to just have it looked at sometime soon), so I texted Jeff a photo and asked what he thought. Jeff got back to me right away, and -- with the caveat that he couldn't be certain what was going on, since he wasn't there looking at my car -- he gave me information that made me confident that I could safely keep driving (spoiler: he was right). He then looked at my car the following morning and got the issue fixed (the problem had been a loose gas cap, as he suspected, and the system just needed to be reset for the alert light to turn off) in under 5 minutes, free of charge. And he even told me he was so glad I felt comfortable texting him about this! I've been taking my car to Jeff for over 8 years, and I can't recommend him highly enough. If you're looking for an auto shop, congrats! You've found the best one out there. At Sisson Street Automotive, you'll get great prices, exceptional work, and outstanding customer service. And you'll even get a thank you postcard with a drawing of Winnie, the world's best shop dog, for your trouble. 11/10, would recommend!

Jamal and team are professional, honest and do incredible work for a fair price. They have always…read morebeen accommodate our needs and it eliminates a lot of stress to have a reliable local service.

Just moved to MD from out of state, and the inspection to tag/register my vehicle here found that a…read morefew repairs were needed. Keswick Auto was recommended to me. Jamal was patient and thorough explaining the necessary repairs and the inspection process requirements. The work was done very quickly for fair price. I highly recommend this business. I'll definitely go back for future vehicle maintenance