I can't recommend this shop highly enough. From the moment I walked in, the difference was noticeable. The waiting area and bathrooms were spotless, and there were no overwhelming odors or blaring music, which made the environment feel professional and welcoming.
As a woman, I always feel a little uneasy walking into automotive shops because it's hard to know what kind of experience you're going to get. That wasn't the case here at all. Pete at the front desk went above and beyond to answer my questions, keep me informed, and make sure I understood what was going on without ever making me feel rushed out silly. I really felt like he genuinely had my back, and really looked out for me. Austin was also great to work with and was friendly, professional, and helpful throughout the process.
What stood out most was that I never felt talked down to, pressured, or dismissed. Everyone treated me with respect and kindness, which unfortunately isn't always a given in this industry.
If you're a woman who's nervous about taking your vehicle to a repair shop, I would absolutely recommend giving this place a try. They made what could have been an intimidating experience feel easy and welcoming, and that's worth a lot.
I will be continuing to use this shop for any and all auto needs going forward, I'm glad I found them. read more