The Best! Have to use them for a few months while my…read morehousekeeper is out recovering from surgery. Wow the house is spotless and SO organized! If they finish before time is up they stay and find something to clean or organize! Wish I could afford them full time! You won't be disappointed! Thank y'all so much!

Highland Housekeeping provides thorough, high-quality residential cleaning. Tera and Crystal are…read moretrustworthy, timely, and consistently go above and beyond. Their attention to detail truly sets them apart. I highly recommend!

Thorough and detailed cleaning! Definitely recommend, move out service for apartment was left…read moreextremely clean, felt brand new when it was all completed! Very satisfied with the results!

The quality of the cleaning is bad! The mirrors wasn't well cleaned. The floor had many small…read morepieces that required vacuum. It could have been way better cleaning service.

Left messages requesting housekeeping service last night after 10p, for next day service, expecting…read morea response in the morning Much to my surprise, I got an immediate response!!!! It was the same immediate response when I posted my housekeeping project. This shows company commitment to their business and proving service. If I could split the rating, it would be "5 Stars" for just customer services response time. I was not as pleased with the actual housecleaning. My house wasn't "dirty" and I just wanted my kitchen, windows (which I paid an extra $9 each to have cleaned), floors and bathrooms to get professional service. I live alone, no pets or children and I travel. Just wanted an extra shine that I don't have time to do, as I'm having guest. Had to ask housekeeper to "redo" a few things. Didn't know the company didn't do dishes, clean the refrigerator or the clean the microwave!!!! That was news to me so that left the kitchen "not cleaned" to me! So the overall rating averaged out to be only fair taking into consideration that while great communication and customer service are important, what I paid for was professional housecleaning and, while the housekeeper did clean, there is no professional sparkle!ll

Full Circle "Cleaning" Crew; so full circle it's just as dirty when they left as when they arrived…read more The only difference is you're out $173.20, you have more stress, no one will answer you back, and you get to clean it yourself! I messaged this company on Saturday 8/6/22. They said they could get out to us on Monday for a Move Out Clean and I said great! Put the key under the mat and trusted them to get the job done. I paid the deposit and the rest of the bill out of good faith thinking this company would do a professional job like they were hired to do. If you don't know, a move out clean means that you have MOVED OUT of the home, and needing it to be cleaned before turning your keys in. I live an hour away from this home and returned last night to take pictures to make sure everything was taken care of. I walked into a DISASTER! The only thing that was cleaned was the oven and the microwave. No one swept, no one mopped, my baseboards were not cleaned, the bathroom wasn't cleaned, mirrors were not cleaned, appliances were not wiped down, and my fans were not cleaned. I messaged Joseph the owner and the response I got was we can't help you because it's been more than 24 hours and that someone "walked on the floors after cleaning". You can clearly see that they didn't clean considering I had kibble on the floor from when we moved the furniture, there is dirt and laundry beads on the floor in the laundry room. They were the only company I had called out due to cleaning being the last thing that needs to be done in the apartment. They will not return my calls, will not respond to my messages. DO NOT USE THIS COMPANY! The only thing they are professionals at is being thieves. They have stolen my money and don't have any plan on fixing the job they did NOT COMPLETE! If the owner would like to contact me to do a walk through of the apartment that they supposedly "cleaned" I'd love to. I'd be embarrassed if I were him and the cleaning service that his company has given. I have attached the messages and the pictures from 8/11/22 I took of my apartment. If the company would like to send me pictures of the apartment that the cleaning crew took after they "cleaned" to prove any of this was done after I'd gladly like to see that. I turn my keys in tomorrow 8/13/22. This company deserves 0 stars. I will edit if I ever get an answer back. Edit: The company still refuses to give me my money back even though they clearly did not clean my apartment. I had to spend 3 hours cleaning my apartment the day before turning in my keys. I do not recommend this company. They don't actually clean and all they do is steal your money!

Used this service twice for move-out cleaning, would totally do it a third time if I needed it, and…read morerecommend it to personal friends. The key thing is I love how communicative Randy and the team are, they send photos of anything they find (which is really nice in move-out situations, since you might not go back to the unit). And provide status updates, what time they enter and leave. Also very accommodating, responsive on the phone for any questions or requests. And highlighting the value, I feel is very worth, to pay a reasonable price to erase the worries of move-out cleaning, when moving can already be a stressful event.

Beyond grateful for this company. Dog friendly staff, friendly, quality of work is amazing…read more Communication is fantastic will email, text for reminders of appointments. Call for any concerns ie the gate won't open. Thankful for staff, must try once.

Arrived within window committed, were friendly, cleaned the apartment very well, even carpet…read moreshampoo. I was driving to and from our new home 50 miles away and they had no issue cleaning and collecting payment after they wrapped up over the phone. Highly recommend!

We contracted with My Maid Day to clean our property after a move with its parent company AB…read moreMoving. The cleaning crew did not show up on the agreed upon day, and we only found out when we called after they missed their arrival window. We were then guaranteed an 8 am start time the following day. Another no-show. Spoke to 6 different individuals over the course of 3 hours. No one took responsibility, and the cleaning crew never showed up. Poor communication, only added frustration and stress to an already difficult time.

I hired them for move out cleaning of my apartment. They were very detailed in their cleaning. They…read morecleaned my bathrooms, floors, oven, fridge, and baseboards. They also wiped everything down. They also encouraged me to walk around and see if they missed a spot or if I wanted them to reclean something.

Very good cleaning for the price. On time and prepared. I plan on having them again. They only take…read morecash or Zelle.

I got a deep cleaning and carpet shampoo service, and I'm really happy with the results! The team…read morearrived right on time, replied quickly to all my messages, and were super friendly throughout. They cleaned every corner so well, and my carpet looks and smells fresh again, almost like new. On top of that, the price was very reasonable for the quality of service I received. Great service and such a pleasant experience overall.

Excellent cleaning with fair and reasonable prices. Flexible with the schedule and text telling you…read morewhen they will arrive.

I sent an estimate request through yelp and they were one of the few responses I received. Their…read moreprice was the fairest and they were able to give me the day/time that I needed. The 2-person team that showed up was friendly and kept me informed. I needed my apartment cleaned after moving out and I had 3 teenage guys sharing one bathroom! You can imagine the horrors that awaited the poor ladies. I knew that I would be exhausted from moving (Texas summer) and did not want to have to spend a whole day cleaning. They did a wonderful job-tub looked new! I would use them, again, in the future.

Our PM hires Elite so I can't speak to fiscal value... but I can tell you, Michelle n her team are…read moretruly amazing!!! Friendly, thorough, and accommodating!!!