First I want to say thank you to the entire staff at Renovo. Aside from having to wait several…read moreweeks to fit into their busy schedule, EVERYTHING was perfect!!! I now understand WHY their appointment book was packed with patients for weeks. From the moment we arrived until the time my daughter and I left, we were absolutely amazed and pleased with the level of professionalism, state of the art equipment, and the patient focused customer care. This experience all started with being referred to McHenry Dental Specialists from our general dentist for my daughter's large cavity. She was referred for a root canal but the Endodontist told us he couldn't do it because the roots hadn't fully grown. He recommended that we simply extract the tooth since the decay was so large. Next, we contacted my daughter's Orthodontist to have them remove the brace on the tooth in preparation for extraction. They told us, "although we respect the Endodontist's recommendation, we really need to do whatever we could to try and salvage the tooth". So, we sought a second Endodontist's opinion (and that's where Renovo comes into the story). I explained our situation to Alan Commet (doppleganger to actor Stephen Merchant), who introduced himself by name and not by "doctor". Soon, they were off taking their own xrays of the cavity stricken tooth (using a hand-held scanner similar to ones you'd see at Sam's Club). Within seconds (literally), Alan had an alternative plan for my daughter's tooth. He told us, "While we can't do a root canal, we certainly can save the tooth without having to extract it. I'm surprised to hear that you were told it needed to be pulled. I'm even more surprised that the other Endodontist didn't give you other options. We can do a procedure called an 'apexo-genesis', then fill in the remaining cavity the traditional way." Ummmmm, whaaaaat? Apexo-who? He proceeded to say, "Instead of rescheduling the procedure weeks from now (again, they're really busy), I will just fit her in today so you don't have to come back. We'll just get it over with. It'll only take me 25-30 minutes." He explained what the procedure entailed to my daughter (yes, to my daughter instead of me). He then said to both of us, "Any questions?" I loved that he directed EVERYTHING to her and made her feel her decision was all that he was looking for (not mine). It was so professional of him. Naturally, she/we said yes and his staff immediately started making contact with our insurance. Within minutes (no kidding...minutes), we had a full estimate of the damage. After all the xrays, anesthesia, drilling, etc. we would owe $156 out-the-door. WHAT??? I didn't have to sell my first born or give up my left kidney??? "WHERE DO I SIGN?" I told the office staff member. Soon, my daughter was kicked back in the chair getting all numbed up. He loaded her up generously and wasn't trying to be stingy. Before, during, and after, he would show his concern for her comfort. It was VERY reassuring for me and my daughter later verbalized to me how grateful she was of his concern. In true fashion, he was done with the procedure in just under 30 minutes. He took pictures during each phase of the procedure. At the completion of the procedure, he told us he would send all the pictures as well as a copy of the full report, the same one he would send to our general dentist, to our email. He went over some simple post-procedural instructions, told us he'd like to see us in 1 year for follow-up on the tooth's root development, and off we went. As a medical professional myself, I cannot stress how wonderful of an experience this was. Not only did they give my daughter what she needed, they gave her what she deserved...respect, professionalism, easy-to-understand descriptions of the procedure, sensitivity, honesty ("the shot will hurt but I'll be quick")...the whole package. He treated her as if she was his own child, intermittently stopping to ask her, "Any pain?" "Are you ok?" "Do you need anything?" "Would you like a break?" "Do you need suction?" In an industry where customer service should be the focus, the entire staff of Renovo was SPOT ON!!! I'd give them top honors in patient focused care. I will definitely go back to them for any future Oral Surgery or Endodontic procedures. Hope this review helps others. Take care and God bless!!!

Dr. Gaw is the best. extracted a bad tooth, pain free, followed up, such a great doctor. love…read morethe environment, office decor was is great, looks new and modern, very clean mark

Complex, multi-stage procedure. Great outcome and no pain! Best dental care I've received over 70…read moreyears.

The whole staff is extremely pleasant, attentive and professional! If you HAVE to go to the…read moredentist, you can't do better than Dr. Rice!!

My dentist referred me to this periodontist. I was nervous , worried about the potential cost and…read morekept putting this visit off. The last periodontist I had seen was so negative and dramatic that I practically felt like a leper. The office staff immediately put me at ease. The exam room had a television on the wall to distract and entertain me which calmed my nerves. The doctor was friendly and reassuring as he examined me, explained our game plan and reassured me that things weren't as bad as I thought. By the time I was ready to check out the staff had already checked out my insurance plan and gave me an easy, affordable plan to maximize my benefits. I walked in the office an uptight nervous wreck. I left the office reassured, a huge weight lifted and a positive perspective with the feeling of a great team behind me and for me.

This office is the best. I have been a patient of Dr. Fiandaca for about 10 years. They really care…read moreabout their patients and explain exactly what your procedure will be like. They take great care in making you comfortable before, during, and after the procedure. They also give you other options to correcting your dental issue If any are available. The hygienist there are very good really taking their time and do an excellent job in making sure your gums and teeth stay healthy. Great office I wouldn't go anywhere else.

When I needed a double wisdom tooth extraction (with a bone graft) the Schaumburg High Point…read moreDentistry referred me to their Elgin office. The transfer of records, insurance details and account details was seamless. The initial consultation was informative and all my questions were answered. Esmerelda was extremely helpful and knowledgable about the insurance process. On the day of the procedure, the staff was efficient and attentive. Edward, who wheeled me out of the office was a champ. Saying I enjoyed the removal of my wisdom teeth would be a stretch, but the care and attention before and after was excellent. The easy-to-follow after-care information made the healing process simple.

Yesterday I had my temporary filling, and I couldn't have asked for a better experience…read more Dr. La Rocca and her assistant Christine were both amazing--very professional, kind, and they made me feel completely at ease. I really appreciated how he explained everything he was doing and both of them kept me updated throughout the procedure. What stood out to me the most is their authenticity. They are not just trying to please patients--they genuinely care and are very knowledgeable in what they do. I have nothing but high praise for their teamwork and service. I truly thank God for guiding me to such wonderful providers." Special mention also to another hygienist Jackie for also doing my teeth last time. Very grateful to her , & almost a the staff I have met.

Great experience with Dr Adem and the whole staff on my wisdom tooth extraction…read more Thank you!

From the owner: At Elgin Dental Implants we provide safe, comfortable and affordable Oral Surgery services. We care…read moreabout what matters most! Our services include IV sedation, Dental Implants, Wisdom teeth Extractions and the All on X procedure also known as "Teeth in a Day." No "bait and switch "pricing. Clear and Upfront costs. Convenient hours with caring and experienced team members. Offering excellent care at reasonable prices. Call us today and schedule a Consultation with Dr Sam. We look forward to working with you!

Beware of billing and the person who answers the phone. My son made his own appointment and he is…read morea new adult so I will give them the benefit of the doubt when the receptionist (Binnie I believe) says that she told him they were out of network for everyone, BUT what I know is when my son called to get our insurance information before the procedures she most certainly didn't mention it as I was on the phone. If she had mentioned it like ALL other providers I have EVER been to on the day of the appointment then I would have certainly told him to cancel, pay the fee, and leave. When I called back to ask why this wasn't mentioned her response was "it's not my job to repeat everything over and over again". So basic customer service and making sure your customers are informed is not your job. Then she lies and says that 90% of oral surgeons are out of network. Odd that my other 3 children and husband had no problem finding one that was. My son was referred to this place and has now learned a tough lesson... a $4k lesson.

From the owner: Welcome to Northwest Oral and Maxillofacial Surgery in Arlington Heights, Elgin and Lake Zurich,…read moreIL. Our oral surgeons manage a wide variety of problems relating to the mouth, teeth, and facial regions. Our doctors practice a full scope of Oral and Maxillofacial Surgery with expertise ranging from Corrective Jaw Surgery to Wisdom Tooth Removal. They also diagnose and treat Oral Pathology, Facial Trauma, TMJ Disorders, and perform a full range of Dental Implant Procedures. Call to schedule an appointment.

I haven't been to the dentist in a few years due to financial/insurance issues. Went to Aspen…read moreDental in Algonquin, and was met with the most caring team I could have ever asked for. Elisia, Dr Zafar, and Madelyn (sorry if my spelling is wrong) and another very kind doctor helped me today and were extremely professional. Everyone treated me very well and was extremely nice. Even when it came to the billing portion, I was met with professionalism and the utmost courtesy from the office manager Madelyn (again very sorry if spelling is wrong). Will have to come back for more work next week and am resting assured with this team!

My experience with Aspen Dental was absolutely terrible, and I would not recommend them to anyone…read more I went in for a consultation and was told that I needed several bone grafts and that dentures were my only option. Something about the consultation made me feel uncomfortable, and I had serious doubts about their recommendations. Thankfully, I trusted my instincts and decided to get a second and third opinion. To my surprise, both other dental professionals told me that I did not need bone grafts and that I was actually a candidate for All-on-4 dental implants. What shocked me even more was that Aspen Dental quoted me nearly the same price for dentures as I was quoted elsewhere for All-on-4 implants! Based on my experience, I felt that Aspen Dental was more focused on making money than genuinely caring about my dental health and well-being. Dental procedures are already stressful, emotional, and expensive. Patients deserve honesty, compassion, and treatment recommendations that are truly in their best interest. I am extremely disappointed with my experience. **My advice to anyone considering Aspen Dental is to get a second or even third opinion before agreeing to any expensive dental treatment.** I am so glad I did!

Absolutely the most attentive dentist I've met. The techs…read moreare all really friendly and professional, and Dr Bender took a lot of time to meet with me and go over options for care. I will absolutely refer family and friends here.

I used to like this place, but I am currently waiting to hear back about a refund. They have told…read moreme twice that they will call me back. They have not. I was told at the end of May that a refund check would be sent to me. I had a filling done back in May and I paid the amount they estimated I would owe. Got the bill from the insurance and I should have only paid half the amount that was estimated. No big deal. I called and was told my card would be refunded or a check would be sent. Two months later- Nothing! The sad part is this is not the first time this has happened. Back in 2016 I had to have a filling and the same thing happened. Same amount of money stolen from me because they claimed the insurance would not pay as much as they actually did. They even went after my dad for money for my account. I have dental insurance and my cleanings are fully covered. My dad was told I had an outstanding balance. First, I am a grown adult. They should not be telling my dad anything. Second, I never received a bill in the mail and they have never charged me for dental cleanings in the 5 years I have had my own insurance. I am going to call tomorrow and give them another chance to make this right. As of now they have overcharged me about $130 over the past 2 years and I am not happy about it.

After several visits/consults to other local dental practices I had just about given up on getting…read moremy dental work done until visiting W.Dundee Dental . Most local practices are now corporate partnered or owned with super big expensive treatment estimates. I have dental insurance, but can't afford thousands of dollars for a massive treatment plan. I spoke with Dr. Hoffman in regards to what was important to me right now, and that this would be a step by step process. He was very open and agreeable to proceeding at my pace. I also have dental anxiety (other than the $$).. Dr. Hoffman and assistant Cynthia were extremely knowledgeable..answered any questions I had and kept me calm during the entire appointment. Cynthia is super amazing and can anticipate the patients needs during the process. Honestly, the appointment was stress free...zero anxiety!! When you call to book your appointment you will likely speak to Leigha, who could teach a class on great customer service! Leigha provides superior client care, helping to create a no anxiety experience. Thanks to all the staff at W. Dundee Dental ...We appreciate all of your hard work and smiles during this pandemic! #first responders creating smiles

Extremely friendly staff. They absolutely ensure that you're comfortable and not in any pain. My…read moreteeth feel squeaky clean after each cleaning. The office is very clean.