Exceptional support. Their service department is great to work with providing highly knowledgeable…read moreand professional support. The team explains exactly what is going on and what is needed, never over-selling. Shout out to Narius and Matthew as they are EXCEPTIONALLY professional, courteous and knowledgeable. I have worked with the Memory Express team since they were a little "hole in the wall" quite literally and would never go elsewhere. Thank you so much for all the support over the years. The team will not steer you wrong.

Their service people are rushed, rude and arrogant. I used to think well of this place until I had…read morerepairs, warranty repairs. One part didn't fit into the warranty and they made me COME INTO THE STORE in order to pay for the part before they would order it. That came from China so took over a MONTH to get. Then they called me and, oh sorry, it might be your mother board, that is covered, but more time still. Meanwhile my daughter is borrowing a laptop for school. They might be technically competent, I can't frankly tell, but they are just jerks to deal with. Very nice guys when you are buying though, but that is what they really wanted right? For me to say screw it, I will just buy a new laptop.

No, I don't want a giant pack of batteries. No, my cell phone doesn't get service in your store. No…read moreI don't want to switch service providers because of it. No I would not like to buy an extended warranty. I would just like to purchase this wickedly overpriced generic brand iPhone cable and be on my way. It was until I found out that the dollar store in the same mall carries a lot of the electronic accessories, cables, chargers etc. that I would go to The Source. Granted, the accessories they carry are a higher quality than a dollar store, they're still really high priced for what they are. I'm not even one to only want the cheapest item out there, either. I am often very willing to pay more for a superior product. What I don't dig is the high pressure sales people, trying to get me to buy things that I don't want or need, many of whose questions I outlined at the beginning of this review. While this cliche used car salesman tactic might bump your sales in the short term, it makes me feel really uncomfortable and I don't want to return.

I've been searching and doing research on finding headphones I was confortable for listening to…read moremusic with my smartphone and using it with my PS4. A lot of stores doesn't have everything on display. The staff and the manager Jeff were nice and friendly enough to make sure I would buy headphones which I became satisfied for the price I was willing to pay. I went with the $50 sony headpbones. The base and trebble is perfect for my confort. I was quite suprise and amazed how much customer service has improved over the years at this location. I would highly recommend this location.

Came here to look for the Nintendo Switch. Too bad no inventory. So the sales person was very nice…read moreand friendly. He said I should call and they can put one on hold. But of course, I would have to try my luck and call on the day of the shipment. They haven't got a shipment in for awhile so they don't know when but should be soon. I later walked around the store and I have to say. Yes it was quiet on a weekday but the layout is pretty good. Its spacious and comfortable to walk around. Good exercise and you get to browse the store.

Thank you to Russell for helping us identify a gift card scam before we actually made our purchase…read more We appreciate you!

needed a battery and they fixed it up in no. time. a lot…read moremore affordable than the apple store

One of the best electronic shop in town with highly experienced workers very friendly and…read moreprofessional customer service

Stay away. Sold defective computer power supply and would not refund money. Power supply did not…read morepower computer when another power supply did. Clearly defective. Confirmed with volt meter. He said I had 14 days to return but did Not honour. I gave him defective power supply back but he would NOT refund. Buyer beware.

Every time I go into open box, any location I find every person is super friendly. I purchased an…read moreiMac a MacBook Dyson fans as well as TVs. They always go above and beyond and have the best prices. I would recommend any open box to anyone.

I have been in the field of electronic telecommunications for the last sixty years. It is OpenBox-…read moreSunridge location of Calgary location where I can see the combination of audio-visual technology products and the right experts of the technology are under the same roof. The store setup and the sales associate hospitality are second to none!!! I do invite my review readers to go there and see it and believe it. They are great and deserve not less than Five Stars! Keep it up!!

I bought a used laptop. It was bad and they gave me another one. That one didn't boot up all the…read moretime. I took it bad at least 3 times with no change. I purchased a new ssd drive from them because it was bad but still the same. Finally the warranty ran out and they offered me a used one the next model older for $100 more. At that point I was over $500 in and still needed to spend more. I took the poor one home. Maybe that is the problem buying used but the same model was $100 cheaper on buy and sell. If I was going to take a risk I should have paid less to start.

In this town where specialized computer parts are concerned, pretty much everyone knows about…read moreMemory Express, and then there's everyone else. But among those are the 2 Computer Rack stores in Calgary (and the 3rd in Toronto), a friendly association of stores that also knows computer parts and knows them well. While not admittedly having the same scale as Memory, they do have an interesting selection of components and parts that most stores don't seem to carry. More importantly, they also have a better selection on individual parts and miscellaneous connections than pretty much any computer store in the city, at better overall pricing as well. Joel, in the South store, is pretty much a font of knowledge, as he runs the business with his family and staff. His recommendations are treated by a fair number of techs in the city like gold. Overall, I like the store, and it has the personal touch to everything. It's in a new location with an especially interesting toy store next door, which is for another review. PS: He also offers standard computer services like custom builds, virus removal and repairs, all at reasonable pricing. #45 of Yelp's 30-Day review Challenge