Was hesitant to ask about updating my mobile phone plan, but now I am so happy I did. Thank you so…read moremuch to Kristine!!! You made the process so easy. You were extremely informative, patient and I greatly appreciate the complimentary gift you were able to add to my service. I highly recommend getting your phone needs sorted out with Kristine at this location. She is amazing!

After using Staples for over 20 years for person purchases and through 3 businesses I have run…read more They some how have turned into the worst customer service provider out there in my opinion. After ordering a few items and being told they were ready for pick up. The customer service rep refused to complete my order as one item was "open box" having already left work and needing the gifts for later I told him I didnt need the 10% off and was fine taking the open one. He still refused. As I was leaving I express politely that his store had the worst customer service. I didnt yell swear or act aggressive at all. I then contacted staples customer service had the order cancelled and placed a new one for another location. I waited a bit and went there. I even offered to help get the items ready so I could be quick. This young kid who claimed to be a manager and was in fact not a manager then informed me they would not serve me because I was yelling at the other store. Again I was extremely frustrated at this point and still was polite and left. After dealing with the national escalations department I decided to cancel that order and purchase else where as I will always do moving forward. However the store number 2 processed my order as if I had picked it up and then refused to issue a refund. The guy on the phone even acted like he would fight me if I was at the store and hung up on me. Insane how a person turning down a 10% off price and willing to pay full price for the item he was told was ready to be picked up turned into a massive issue by unprofessional immature staff. Where at least a few customers are forever lost in a time of retail struggles.

The print-shop staff are the rudest people in the business. Learn how to actually help your…read morecustomers, instead of arguing with them when you don't know enough about the technology that you are trying to sell. Also- TRY SMILING FOR ONCE.

If I could give this place zero stars, I would…read more I dropped off a package on Friday before 4:00 PM and was told it would be delivered the next day. When I checked the tracking over the weekend, there had been no movement, which I found concerning. On Monday, I called to inquire about the delay. What frustrated me most was not that the package didn't arrive the next day, but that I was given inaccurate information. Had I known the package would not be delivered as promised, I would have taken it directly to the FedEx depot near the airport. Unfortunately, the owner was extremely rude during our conversation and repeatedly talked over me while I was trying to explain my concerns. The lack of professionalism and poor customer service made an already frustrating situation even worse. Based on my experience, I would not recommend dropping off packages at this location. Customers deserve accurate information and respectful service.

Small family run outfit with a lot of laser tom ners for…read moresale as well as printing needs. Can pick up delivers from there as well.

I have made a few purchases with Choice this past year and have been extremely impressed with the…read moreservice received. Clint (the owner) is an absolute pleasure to deal with, navigating sometimes tight timelines and providing multiple different options to suite our needs. I had one desk arrive with an incorrect piece (a minimal issue), and the team was quick to notify me of the error and report back on the steps taken to rectify - it was replaced quickly and without any follow up needed on my end. Delivery is always timely and the team installing is fantastic. I highly recommend these guys!

Recently had an unparalleled office furniture shopping experience at Choice Furniture. As I was…read moreoutfitting a new renovated space, Choice offered several desk design package options to choose from. In addition, I found one of the best Standup Desk options on the market at Choice. This product fit my needs perfectly, and, even thoroughly I had researched extensively, was unavailable anywhere else. Choice even replaced one of the desk units when it did not perform as expected, opting to bring in an entirely new unit instead of 'repair' the original. Excellent communication and great service, I will gladly recommend Choice Furniture to my network.

I have been seeking help from Lucas since 2015 as well as referring any friends or family requiring…read morehelp. I have also purchased my last 2 laptops from him. There is nothing he and his staff have't done for me, from setting up new computers to saving my laptop after a cup of tea incident as well as helping retrieve very sentimental documents from an old, "dead" laptop. I cannot sing their praises high enough or loud enough. I highly recommend Lucas and the team at Calgary Computer Doctors!!!

Took my old MacBook Pro to these guys after I tried Apple Experts (who I do not recommend)…read more Calgary Computer Doctor went above expectations! Fast, good communication, respectful, fair priced. Above all I appreciated the fact that they did not try to blame me for my ssd failure, and roll their eyes when I asked if they could pull the data off. I will use these people again in a heartbeat! Thanks Lukas and Tomas. Really appreciate your expertise, great communication, and going the extra mile by adding everything back onto my Mac. It's working!!

I went to get some papers scanned and sent as well as some supplies. I had apprehensions because I…read morehad built up the scanning to be a bigger problem than it was. When I arrived I described my problem to the staff member named Holly and she immediately put me at ease. She explained what had to be done and waked me through step by step. Her colleague, Alan even helped me verify the status of the pages sent and when completed. In addition, the supplies I needed Holly took me to the areas and helped select what I needed. I was in and out in less than 15 minutes. What a breeze and I would HIGHLY RECOMMEND Bow Valley Basics to anyone. Now that' customer service!!!

When you need office supplies in Canmore, they're your people! Helped me out of a few jams already…read more Their copy and print service was a life saver! Thank you!

After using Staples for over 20 years for person purchases and through 3 businesses I have run…read more They some how have turned into the worst customer service provider out there in my opinion. After ordering a few items and being told they were ready for pick up. The customer service rep refused to complete my order as one item was "open box" having already left work and needing the gifts for later I told him I didnt need the 10% off and was fine taking the open one. He still refused. As I was leaving I express politely that his store had the worst customer service. I didnt yell swear or act aggressive at all. I then contacted staples customer service had the order cancelled and placed a new one for another location. I waited a bit and went there. I even offered to help get the items ready so I could be quick. This young kid who claimed to be a manager and was in fact not a manager then informed me they would not serve me because I was yelling at the other store. Again I was extremely frustrated at this point and still was polite and left. After dealing with the national escalations department I decided to cancel that order and purchase else where as I will always do moving forward. However the store number 2 processed my order as if I had picked it up and then refused to issue a refund. The guy on the phone even acted like he would fight me if I was at the store and hung up on me. Insane how a person turning down a 10% off price and willing to pay full price for the item he was told was ready to be picked up turned into a massive issue by unprofessional immature staff. Where at least a few customers are forever lost in a time of retail struggles.

We needed a passport photo for a two week old infant. The young man and young woman who helped…read more(Jaas) us were excellent in helping us get a govt approved photo from a baby who couldn't hold still. They were quite patient, gave us additional tips and in general made the experience much less stressful than another photographer. I highly recommend this store for passport photos, whether you have an infant, a toddler or any age subject.

Staff greeted us when we entered and directed us to where we needed to go in the store. Left us…read morealone until we were ready to make our purchases. Great fast service once we decided what we wanted. The sales agent was very knowledgeable on the printer we were looking at. Parking is plentiful with easy access into the store. The store very clean and organized with covid distancing signs on the floor and as you enter. Will be returning!

I was falsely accused of theft in this store on September 20, 2026 and while I understand that…read moreshoplifting is an ongoing concern for all retailers, I expect a large chain like Best Buy to train its associates better in dealing with cases of suspected shoplifting. I was accosted with a direct accusation of theft, with no questions and absolutely no effort made to understand the truth. The emails I've sent regarding this incident were met with a generic, probably pre-written, email with an utterly meaningless apology. I only wanted to buy a power block for my cell phone and go on my way. I got my power block but I also got an experience that will stay with me for a long time. As one who has never shoplifted and never would consider doing that, the way the store associate spoke to me caused stress that is still burning a hole in my gut. The situation could have been dealt with in a much more tactful way. There are better ways to deal with suspected shoplifters; I've read about this and the way I was spoken to that day was totally unacceptable.

I really like this Memory Express location! There is a rep that I really like there and his name is…read moreJerry. He is smart, fast, and knows his craft so well. Every time I want to come get something, I always like to talk to him because I know I'll come out with a solid product. Other staff members at this location are also amazing! Overall, I would highly recommend this location. Thanks for the high-quality service you guys deliver day in and day out!

I took my desktop computer in about 1 month ago. It was 4 plus years old and it had crashed…read more After several personal attempts to get it to start, I gave up. Took it into Memory Express Calgary NW about 1 month ago. Was told it would take two weeks or more to get it back to me. I received a call from the technician working on my machine within one week. He related the problem to me over the phone and that he was in the process of repairing the damages. That was a Friday, by Monday I picked up my computer and brought it home. Total time I was without my computer was just over 1 week. I have been using it for approximately 3 weeks with out a problem. It boots up faster than before and there have been no more ugly blue screens of death. My cost was below what I was expecting to pay. I can't say enough good things about my interface with Memory Express regarding the repair of my computer.