I had tech espresso replace a laptop screen . I had a black dot in the corner of the screen. They…read more charged me $600 now the screen is flickering. almost 4 weeks after leaving probably 20 calls with them and also on their chat no one has called me back. I spoke with the manager this morning and he was rude with me saying that the machine could not be repaired. He hung the phone up. I spent $600. He could've communicated with me and told me that he was unable to repair the machine properly but did decided not to communicate. I definitely would highly not recommend this company to anyone.

I had an issue with screen on teams. Tech Expresso schedule a return visit right very happy with…read moretier service

Asked if they could retrieve data from my son's Surface. They had the unit for 2 weeks, charged…read more$100 and all they did was copy the info from the included SD card to a usb stick. They retrieved nothing.

Brought my computer here a few months back. Only problem with my computer was that it would not…read morecharge. This "company" had it for over 2 months and were still unable to repair it. Every week was a new excuse until i just decided to take it else where. I took it to a new company only to find they had screwed up my mother board and failed to apply my hard drive, now we lost all my wedding pictures.. DO NOT GO HERE. Pay the extra money and take it somewhere else.

Their service people are rushed, rude and arrogant. I used to think well of this place until I had…read morerepairs, warranty repairs. One part didn't fit into the warranty and they made me COME INTO THE STORE in order to pay for the part before they would order it. That came from China so took over a MONTH to get. Then they called me and, oh sorry, it might be your mother board, that is covered, but more time still. Meanwhile my daughter is borrowing a laptop for school. They might be technically competent, I can't frankly tell, but they are just jerks to deal with. Very nice guys when you are buying though, but that is what they really wanted right? For me to say screw it, I will just buy a new laptop.

Had my computer brought in, it was apparently broken, so I bought a brand new one $3000, kept the…read morePSU, and GPU Though. Nothing but blue screens and problems 8-9 months on and off, spending gas money driving there and back, hauling the computer in and out, and giving them service charge money for no apparent reason. All for me to find out ON MY OWN that it was the power supply... even though they "tested it" ... this company is ridiculous, I don't know If it's the idiots at this specific store at 58th, or just the general lack of good technicians because of diversity hiring, but my god their service is atrocious. Why i had to pay a service charge when I figured out the problem, is actual comedy. Avoid at all costs. Absolute air heads, all of them.

I cannot recommend this service based on my experience. The…read moretechnician came to my home for less than an hour and charged $200. At the time, my printer was working when he left. A couple of weeks later, the printer stopped working entirely. I then spent over an hour on a Zoom troubleshooting session with him, where I was told the issue was with HP and that I needed to contact them because my computer was not recognizing the printer. Unsatisfied with that answer, I hired another technician. Within approximately 20 minutes, he resolved the printer issue and got everything working properly. He charged $45. During this process, it was also discovered that security software installed on my computer was generating frequent pop-ups and that a subsequent scan identified suspicious activity that required attention. When I raised my concerns, I was offered only a partial refund. While I accepted the refund to close the matter, I remain disappointed with the value received for the amount charged and with how the situation was handled. Customers deserve accurate troubleshooting, fair pricing, and confidence that the work performed has genuinely resolved the issue. Unfortunately, that was not my experience.

From the owner: IT Service Box is a dedicated IT service provider catering to the unique needs of private…read moreindividuals, as well as small and medium-sized businesses. We offer a wide range of tailored IT solutions, including hardware and software support, network management, cloud services, cybersecurity, and IT consulting. Our goal is to simplify technology for our clients, ensuring seamless operations, secure systems, and personalized support. Whether you need assistance with troubleshooting, implementing new technologies, or optimizing your IT infrastructure, we deliver reliable, cost-effective solutions with a personal touch.

I was just in to have my phone fixed. The man was very polite, professional friendly and eficiant…read more. I highly recommend!

This is THE place to go. Extremely professional…read more I got my macbook better than its original state with a fair price.

If you haven't had the pleasure of partaking in a prison visiting room, than I heartily endorse a…read moretrip to the Elf Internet Café. If you find such a scenario unacceptable, then I'd give you the "steer clear" sign. The "café" is a bit of a misnomer, as this is not a place for you to order a latte while you surf the web. It's grim and grimy. That being said, the prices are reasonable ($2.50/hr), and there are 25 computer terminals to park yourself in. The dude at the front counter was pleasant. That could be because he was nice, or because his natural fall-back reaction is to smile and laugh at the unknown. The jury is still out on that one. But the jury is in on the Elf Internet Café. If you don't own a computer and insist on communicating that way in spite of your limitations, then check this place out. Ironically, this place doesn't have a website.

I visit this establishment when I need something scanned or printed because it is close to my home…read more It's certainly not what one would generally consider a caffe, but more of simple place to get some business done. The fella that runs the place has always been very friendly, and has even given me a very good deal on a refurbished computer. It you're looking for something more along the lines of a hipsters spot, where you're can strut in wearing your plaid shirt, skinny jeans, and man bun, and instantly get recognition from your fellow hipster comrade, this place is not for you. However, if you need to get something done that requires some of the equipment he has to offer, and pay a reasonable price, then it's worth it to stop in.

WOW! My experience with Norman of Mr.IT is phenomenal, absolutely brilliant. I don't know where…read moreto start, but within 5 mins he called me having already emailed me as I needed help immediately. I resonated with Norman as he went out of his way, like i do with my clients, to help me with my unique and stressful situation. He was polite, professional, personable and took time out of his personal time to accommodate me. As in another post of dogged determination to get the job done, he was relentless and worked tirelessly to get me back and running. His rates were very reasonable. MrIT is now my go-to guy if i ever need tech help again. He has not only forged a unique loyalty, but also a friendship in someone that I fully trust. You will not go wrong with MrIT. Thanks, I realize now how relieved I feel now and now can resume my work. David B. Calgary, AB

I first got a hold of Norman last year to fix my aunt's computer and my old one... He did a…read morefantastic job... he was patient in answering our questions and is very detailed in his work... He was fast and quick getting back to us what our problems were with each machine... we still continue to use his services... you just can't find this kind of honesty and great work anymore. Thank Norman