I have been seeking help from Lucas since 2015 as well as referring any friends or family requiring…read morehelp. I have also purchased my last 2 laptops from him. There is nothing he and his staff have't done for me, from setting up new computers to saving my laptop after a cup of tea incident as well as helping retrieve very sentimental documents from an old, "dead" laptop. I cannot sing their praises high enough or loud enough. I highly recommend Lucas and the team at Calgary Computer Doctors!!!

Took my old MacBook Pro to these guys after I tried Apple Experts (who I do not recommend)…read more Calgary Computer Doctor went above expectations! Fast, good communication, respectful, fair priced. Above all I appreciated the fact that they did not try to blame me for my ssd failure, and roll their eyes when I asked if they could pull the data off. I will use these people again in a heartbeat! Thanks Lukas and Tomas. Really appreciate your expertise, great communication, and going the extra mile by adding everything back onto my Mac. It's working!!

I was just in to have my phone fixed. The man was very polite, professional friendly and eficiant…read more. I highly recommend!

This is THE place to go. Extremely professional…read more I got my macbook better than its original state with a fair price.

I contacted this vendor to help to turn a video into transcription. Geoff was concerned that the…read moreoutcome may not be the quality expected. Well...he was wrong. Transcription was time stamped coinciding with the video and excellent quality. Met Drew next day to make payment and he was also pleasant and professional. Would definitely contact this vendor in the future. B

I went there for a broken inside screen for my Flip 6. It was a Sunday, and was told it should be…read morein by ruesday, most likely wednesday, so i paid half as was asked. Rhe next Saturday i called, and they said the wrong screen came in....im guessing they ordered the wrong screen, bu either way a call to update me would have been nice....so another week went by, and two to three days turned into two weeks, at which point i called them again, the following Saturday, and "ya that came in on Friday"....again no courtesy call. So i dripped my phone off, and was told it would be about an hour and a half maybe two hours, and theyd call me when it was done....three hours later, they were going to be closed soon, so i went back, and sure enough, it was done, and once again, no freakin courtesy call. These people do not give a crap about you, it is obvious. Two weeks later i was back due to the screen cover cracking right across the middle....ive had these things changed before elsewhere and it lasted the better part of two years....after that, it lasted another week and i just took it off, but thats the least of my concerns. Ever since they changed the screen, no one can hear me on speaker phone, and most times cant even hear me when not on speaker phone, on top of that, a few times a day, ill open the pho e, and the screen wont turn on, and sounds like im opening 100 year old book. These guys clearly dont take pride in what they do, they obviously dont care about customers, and it seems that they use very cheap products.....to say the absolute very least, im would not recommend them if you want anything done in reasonable time or quality, and dont expect a courtesy call for any thing at all. Just disappointing.

I really like this Memory Express location! There is a rep that I really like there and his name is…read moreJerry. He is smart, fast, and knows his craft so well. Every time I want to come get something, I always like to talk to him because I know I'll come out with a solid product. Other staff members at this location are also amazing! Overall, I would highly recommend this location. Thanks for the high-quality service you guys deliver day in and day out!

I took my desktop computer in about 1 month ago. It was 4 plus years old and it had crashed…read more After several personal attempts to get it to start, I gave up. Took it into Memory Express Calgary NW about 1 month ago. Was told it would take two weeks or more to get it back to me. I received a call from the technician working on my machine within one week. He related the problem to me over the phone and that he was in the process of repairing the damages. That was a Friday, by Monday I picked up my computer and brought it home. Total time I was without my computer was just over 1 week. I have been using it for approximately 3 weeks with out a problem. It boots up faster than before and there have been no more ugly blue screens of death. My cost was below what I was expecting to pay. I can't say enough good things about my interface with Memory Express regarding the repair of my computer.

Their service people are rushed, rude and arrogant. I used to think well of this place until I had…read morerepairs, warranty repairs. One part didn't fit into the warranty and they made me COME INTO THE STORE in order to pay for the part before they would order it. That came from China so took over a MONTH to get. Then they called me and, oh sorry, it might be your mother board, that is covered, but more time still. Meanwhile my daughter is borrowing a laptop for school. They might be technically competent, I can't frankly tell, but they are just jerks to deal with. Very nice guys when you are buying though, but that is what they really wanted right? For me to say screw it, I will just buy a new laptop.

Had my computer brought in, it was apparently broken, so I bought a brand new one $3000, kept the…read morePSU, and GPU Though. Nothing but blue screens and problems 8-9 months on and off, spending gas money driving there and back, hauling the computer in and out, and giving them service charge money for no apparent reason. All for me to find out ON MY OWN that it was the power supply... even though they "tested it" ... this company is ridiculous, I don't know If it's the idiots at this specific store at 58th, or just the general lack of good technicians because of diversity hiring, but my god their service is atrocious. Why i had to pay a service charge when I figured out the problem, is actual comedy. Avoid at all costs. Absolute air heads, all of them.

I had an issue with a recently built pc, the help that I received was top notch, Would deffianelty…read morego back again and also reccomend to anyone good service friendly satff. 10 out of 10 Service, for any computer problems seek PCMaster Pro top notch service

I am happy with the high quality repair work and excellent customer service I received at PCMaster…read morePro. I bought my two laptops to PCMaster Pro for repair recently. One has an OS problem and the other one has motherboard issues. Now both are running like brand new. I highly recommend PCMaster Pro. They provide quick and excellent service to laptops.

WOW! My experience with Norman of Mr.IT is phenomenal, absolutely brilliant. I don't know where…read moreto start, but within 5 mins he called me having already emailed me as I needed help immediately. I resonated with Norman as he went out of his way, like i do with my clients, to help me with my unique and stressful situation. He was polite, professional, personable and took time out of his personal time to accommodate me. As in another post of dogged determination to get the job done, he was relentless and worked tirelessly to get me back and running. His rates were very reasonable. MrIT is now my go-to guy if i ever need tech help again. He has not only forged a unique loyalty, but also a friendship in someone that I fully trust. You will not go wrong with MrIT. Thanks, I realize now how relieved I feel now and now can resume my work. David B. Calgary, AB

I first got a hold of Norman last year to fix my aunt's computer and my old one... He did a…read morefantastic job... he was patient in answering our questions and is very detailed in his work... He was fast and quick getting back to us what our problems were with each machine... we still continue to use his services... you just can't find this kind of honesty and great work anymore. Thank Norman

Owner / Operator works out of his home by appointment, not at published business address…read more I brought in my daughter's 2012 MacBook because the keyboard was malfunctioning. I can't speak to the owner's technical expertise but he declared that the keyboard needed to be replaced at a cost of $300 without even trying to type something on it and observe the problem. I explained to him that my daughter needed the machine to study at home that evening and for the next few days for upcoming tests and that I could bring it in 3 days later to get the repair done. He proceeded to accuse me of playing games and telling me that I was lying about my daughter needing her computer ?!? He also tried to pressure me into leave her mac right away and pick it up in the morning which also didn't work for us and then continued to insult me because I refused. Clearly, his prediction of me not getting the repair done with him was self-fulfilling because I would never do business which such an obnoxious and unprofessional individual. I'm a Professional Electrical Engineer / Executive with over 25 years of experience dealing with hundreds of suppliers large and small, and I have never been treated this poorly by anyone in the technical service industry. Being in need of an alternative, I contacted Apple Expert Calgary who actually have a store, are very polite and courteous, and are able to replace the keyboard for $250 if needed because they actually troubleshoot the machine and confirm the problem before providing a free estimate. Well worth the extra 20 min. drive.

I placed a simple call to ask a question and the person on the phone was rude and arrogant, he…read moredidn't help at all. I will take my business somewhere else. Edit: literally 1 hour after posting this review, the owner called me on my phone, screaming at me, calling me homophobic slur and other things I spare you from reading. As I told him on the phone before hanging up on him, my review stands and it is reinforced by all his name calling. He lost a customer and I will make sure I will not recommend him to any of my family and friends.