I purchased 4 desktop computers complete with monitor, keyboard and mouse. I am very novice at…read morecomputers but had been referred by a friend and thought I could trust them with advice and good used computers for my new business. NOT TRUE. Once I purchased the computers I hired an IT guy to configure them with the printer in the office etc. The IT guy said do you realize you paid more than brand new monitors cost and that the computers are at the end of their lifecycle. They were years older than I was told. I was also told they were getting all the computers ready and serviced. When my IT guy opened the covers, he found they had been well used by a large organization and were very old and could not be upgraded to the newest operating system Windows 11. Furthermore, each computer was full of hair, fuzz and dirt and some of the fans didn't work. I complained and Open Box Macleod allowed me to trade the monitors for a credit. One thing I used the credit for was to buy an expensive coffee grinder. The grinder did not work so I took it back to Open Box Macleod. They said they could only send it in for repair. Months went by and still no coffee grinder. I went to the store many times in person and they shrugged me off and would not refund me and refused to help. I spent about $4000 and if I had the time, I would stand in front of their horrible, dishonest, disreputable Open Box Macleod location and tell them all my story. Worst Place to buy anything. They cannot be trusted. I am literally ashamed I fell for this discount store.... it is far worse than buying from a new supplier.

They are the best I spoke yesterday and today with 1 of the guys to purchase a ninja foodi grill…read more5in1 Indoor with 120 $ but when I was there the product was sold by mistake. But....... they give me a new ninja grill 7in1 Indoor at the same price. You guys are amazing. I will recommend you guys to all my friends. You really make my day. Bless you guys

Exceptional support. Their service department is great to work with providing highly knowledgeable…read moreand professional support. The team explains exactly what is going on and what is needed, never over-selling. Shout out to Narius and Matthew as they are EXCEPTIONALLY professional, courteous and knowledgeable. I have worked with the Memory Express team since they were a little "hole in the wall" quite literally and would never go elsewhere. Thank you so much for all the support over the years. The team will not steer you wrong.

Their service people are rushed, rude and arrogant. I used to think well of this place until I had…read morerepairs, warranty repairs. One part didn't fit into the warranty and they made me COME INTO THE STORE in order to pay for the part before they would order it. That came from China so took over a MONTH to get. Then they called me and, oh sorry, it might be your mother board, that is covered, but more time still. Meanwhile my daughter is borrowing a laptop for school. They might be technically competent, I can't frankly tell, but they are just jerks to deal with. Very nice guys when you are buying though, but that is what they really wanted right? For me to say screw it, I will just buy a new laptop.

Every time I go into open box, any location I find every person is super friendly. I purchased an…read moreiMac a MacBook Dyson fans as well as TVs. They always go above and beyond and have the best prices. I would recommend any open box to anyone.

I have been in the field of electronic telecommunications for the last sixty years. It is OpenBox-…read moreSunridge location of Calgary location where I can see the combination of audio-visual technology products and the right experts of the technology are under the same roof. The store setup and the sales associate hospitality are second to none!!! I do invite my review readers to go there and see it and believe it. They are great and deserve not less than Five Stars! Keep it up!!

Team Ducktoes is excellent. We were overjoyed when they fixed two of my laptops. My brother also…read morecame here after having his laptop crashed. Thank goodness this team can fix any computer issue so quickly. They are extremely nice and reasonably priced! highly suggestible

Effortless. My tech friend suggested this company to me because they are one of the only certified…read moreRepair shops in the area. Everything about the service was first-rate. I received updates at every stage of the process. Additionally, prices are really affordable! I'm grateful for such a great time.

I had tech espresso replace a laptop screen . I had a black dot in the corner of the screen. They…read more charged me $600 now the screen is flickering. almost 4 weeks after leaving probably 20 calls with them and also on their chat no one has called me back. I spoke with the manager this morning and he was rude with me saying that the machine could not be repaired. He hung the phone up. I spent $600. He could've communicated with me and told me that he was unable to repair the machine properly but did decided not to communicate. I definitely would highly not recommend this company to anyone.

I had an issue with screen on teams. Tech Expresso schedule a return visit right very happy with…read moretier service

To say that these folks are committed to customer service would be an understatement. They went…read morewell above and beyond, and stood behind their warranty. Back in the summer, I dropped my Galaxy S7 Edge, and the screen took it right on the chin, leaving me with a screen that now sported a huge divot with chunks of glass falling loose. I didn't have any replacement insurance, so after dropping to my knees and shouting at the sky, "WHHHYYYYYYYY", I hit the intertubes and found Cellphone Doctor at the top of the list. Cracking your S7 screen is a bad idea. The coverglass is bonded to the display. So you have to replace the AMOLED panel, too. Not a cheap repair. I called around, and Cellphone Doctor had the best price in town. They fixed the phone and I had it back the same day. Unfortunately, these Samsung screens occasionally have some issues. After 6 weeks, my new screen developed a bright pink line down the right hand side. I took it back to the the folks at Cellphone Doctor and they looked at it and said, "Yep. That's covered by our warranty." They ordered a replacement screen and fixed it for me as soon as it came in. Bad luck, though, persisted. The 2nd replacement screen had a manufacturer defect out of the box. So did the 3rd. But, these guys did not give up until they had fixed my phone. They went to some pretty exceptional extremes to make sure that my phone was returned to is pre-smashed-screen state. Because of the number of times that I was in the store, I had to the unique opportunity to see LOTS of folks having their phones being fixed, and they all left happy with the service they had received. Lesson 1 - don't smash your S7 screen without replacement insurance Lesson 2 - if you do, Cellphone Doctor has got your back

I went there for a broken inside screen for my Flip 6. It was a Sunday, and was told it should be…read morein by ruesday, most likely wednesday, so i paid half as was asked. Rhe next Saturday i called, and they said the wrong screen came in....im guessing they ordered the wrong screen, bu either way a call to update me would have been nice....so another week went by, and two to three days turned into two weeks, at which point i called them again, the following Saturday, and "ya that came in on Friday"....again no courtesy call. So i dripped my phone off, and was told it would be about an hour and a half maybe two hours, and theyd call me when it was done....three hours later, they were going to be closed soon, so i went back, and sure enough, it was done, and once again, no freakin courtesy call. These people do not give a crap about you, it is obvious. Two weeks later i was back due to the screen cover cracking right across the middle....ive had these things changed before elsewhere and it lasted the better part of two years....after that, it lasted another week and i just took it off, but thats the least of my concerns. Ever since they changed the screen, no one can hear me on speaker phone, and most times cant even hear me when not on speaker phone, on top of that, a few times a day, ill open the pho e, and the screen wont turn on, and sounds like im opening 100 year old book. These guys clearly dont take pride in what they do, they obviously dont care about customers, and it seems that they use very cheap products.....to say the absolute very least, im would not recommend them if you want anything done in reasonable time or quality, and dont expect a courtesy call for any thing at all. Just disappointing.

Got my phone fixed sept 17th and it dropped from the charger cord just over a month after ( noticed…read moremy screen wasn't tighten in proper ) and my screen fell right out. And the guy has refused and was saying I blamed him for it when I simply asked if he could come tighten it he said it's not his problem . Don't use this guy if you wanna tape your screen to your phone to stay in like me lol.

Found these guys inadvertently thru an internet search. Have an iPad gen 4 that had ghost typing…read moreproblems, which had been sent to various repair places over the past couple of years, each time problem came back within 3-6 months of repair. Contact imobile, they came out to the house, diagnosed the problem as an incorrect installation of the screen, and repaired overnight for $90. Was very impressed with Wan professional approach, not to mention the 6mo warranty on repairs(which is about triple what the competition is offering!!!!) I would use these guys again in a heartbeat, thanks imobile

I was just in to have my phone fixed. The man was very polite, professional friendly and eficiant…read more. I highly recommend!

I posted a 3 star review about a month ago saying it fixed my issue but the screen didnt seem like…read morean apple one and now my phone keeps crashing because it's a cheap screen used but i honestly dont trust the place enough to go back since they include apple in the stores name meaning they aren't authorized to get apple parts unless they take it from other devices ofc they could actually be doing that but i dont think they can do that for everything since they shouldn't have too many devices working perfectly for parts like screens