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    OpenBox Macleod

    3.3 (7 reviews)
    Closed 10:00 am - 8:00 pm

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    Virgin Mobile

    Virgin Mobile

    (9 reviews)

    $$$

    #109: I know how thrilled anyone is to go to a mobile phone store in North America because you know…read moreyou will just get (insert term of endearment here) over. They always try to oversell on accessories for the new phone you were forced to buy that you did not need or want. Then, the plans, where does it end? It's an evil necessity; nothing like the experience I've had with Virgin Mobile, T-mobile, 3, Comviq in Europe which are more pay-as-you-go friendly (with great flexible, inexpensive plans). That in mind, I recently visited the Chinook Centre location of Virgin Mobile (which runs on the Bell GSM Network in Canada as opposed to the Sprint CDMA Network in the US) to inquire about a plan for my Samsung Galaxy Note 10.1 2014 Edition SM-P605 Phablet. As it is, I use ROGERS voice/data, etc. for my Note 3 SM-N9005 since it's a corporate account but I was looking to have another account with a non-ROGERS provider to allow maximum coverage when I travel throughout Canada. The representative recommended just using a data plan to augment the corporate account since I can still use Skype or other voip apps on my devices. He was very thorough in explaining the month-to-month plan and it's tiered cost. The process took less than 10 minutes. Within 10 minutes of that, I had service on my phablet. It's almost like Virgin Mobile think it's not in North America or something. The experience is similar to what I receive in Europe. I'm not sure if we are allowed to mention specific people but the male representative whose name starts with an M is very knowledge and friendly. Is that TMI? OMG, LOL. Sorry, I was texting when I typing this review. You can visit this stores site information, http://www.virginmobile.ca/en/support/find-a-store.html?V=on&itcid=NAV:69

    Shout out to today's, (Thursday, May 3), South Centre Virgin Mobile Guys at Kiosk. You two were…read morestellar under fire and complicated, agitated circumstances ... all due to the worst customer service on the planet from Best Buy. Thank you for your patience and graciousness in helping my friend; which led to peaceful and perfect resolution of the situation! You guys raise the bar for Customer Service!!

    Freedom Mobile - This is a picture of product, being a mobile carrier note the undeliverable icon and message under the texts I tried to send. = frequent

    Freedom Mobile

    (2 reviews)

    $$$$

    Text, calling and data will frequently be down when you need it most, at peak times. If you're…read morestuck in the cold anyplace in the city and can't get for service for 45 minutes it become a horrible time! This has been happening for the two years I've been with wind and sometimes it's been horrible. Don't get this for your kids if you down want them to die somewhere in the cold because they can't call you when they need their cell service to work. I'll upload a picture of typical undeliverable messages (see little red undelivered sign by the texts)

    My phone was barely working & I went to get a new one at the deerfoot city location. Not only did…read morethe Hindu woman behind the counter know nothing about phones & offer little knowledge at all with her excessively thick accent. When I picked one out, she showed me the outside of the box & said, "see, is good yes?" ..i guess we'll find out when i open it... When we got the phone home & opened the box, the phones screen was physically broken. We took it back & she immediately accused me of breaking it & said she wouldn't take it back. she said, it's on camera, i showed you the box, you paid for it we can' take it back. Could i have opened the box before paying for it? no... so how could i have known i had just bought a broken defective piece of garbage. who knows. I was back in the store within an hour of buying it & she told me to go through the phone protection plan, for a new phone, that I had just bought.. ruining my warranty for future needs. I should add freedom plans are spotty & they'll basically just tell you 'well... it isn't supposed to be' & offer no further assistance. literal nightmare. the phone didn't bare any physical damage to the outer shell. just the screen. it was CLEARLY damaged during shipping & receiving or something. How can you argue 'it's on camera, i showed you the box' when the contents of the box were garbage. Insane. I will continue fighting this company until they make this right.

    OpenBox Macleod - electronics - Updated May 2026

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