I was in the Source today trying to see why my WIFI wasn't working. When I tried to explain to one…read moreof the gentleman that was working there that my WIFI wasn't working, all he told me was "there was something wrong with that place's WIFI but told him there were a few places I drove to and ALL their WIFI's didn't work? He didn't even try to troubleshoot or make an attempt to help. I suggest the management better hire staff who are a little more empathetic and help people instead of just sending them away. Being a manager myself in customer service, listening skills are very important and at least try to resolve the problem instead of sending the customer in their way as if they felt they inconvenienced you. Very poor service guys and I will not be doing business here ever again. I will let my friends and family know about the horrific experience I had at this location!

I was in the source in Cochrane Alberta Sunday February 112018, when I walked in the sales accocite…read morewas with a customer I stood there for 20 mins with not even I'll be with you in a minute or acknowledged, I'm in sales so feel very confident with saying worst customer service in my life.

I read the reviews and I think it is worth a look. I will comment more once I visit. It is…read moredifficult to find component stereo equipment anymore so I am looking forward to the visit.

Working with the professionals here - they treat your home theatre setup as if it was their own…read more They have the best prices and no greasy sales tactics. I went to a big box store, and as a woman, I wasn't even served. The team here was everyone to have the best possible experience.

Be careful if you choose this company. In October 2024, we authorized a quote for various small…read moreelectrical jobs. The majority of the work was completed satisfactorily apart from three motion sensor lights that didn't work properly. We contacted Gravity and was assured they'd be fixed under warranty; however, when the installer came back, we were charged $150.00 for a troubleshooting call, even though he couldn't fix the lights. One light we had to replace ourselves, another required ladder work to adjust, the third was removed. We spoke at length with someone in the office, and even had an email conversation with the owner. There was no compromise, no concession on Gravity's part. If you use them, make sure you understand what work they will guarantee, and be especially careful if you are advised (as we were) to purchase your own light fixtures.

i received a quick response with a quote online, and was able to make an appointment that worked…read morefor my schedule. The work was for the most part completed, and after another inquiry, I received a follow up call to schedule the remaining work. All in all great customer service for a fair price. Will definitely call on again.

I went there for a broken inside screen for my Flip 6. It was a Sunday, and was told it should be…read morein by ruesday, most likely wednesday, so i paid half as was asked. Rhe next Saturday i called, and they said the wrong screen came in....im guessing they ordered the wrong screen, bu either way a call to update me would have been nice....so another week went by, and two to three days turned into two weeks, at which point i called them again, the following Saturday, and "ya that came in on Friday"....again no courtesy call. So i dripped my phone off, and was told it would be about an hour and a half maybe two hours, and theyd call me when it was done....three hours later, they were going to be closed soon, so i went back, and sure enough, it was done, and once again, no freakin courtesy call. These people do not give a crap about you, it is obvious. Two weeks later i was back due to the screen cover cracking right across the middle....ive had these things changed before elsewhere and it lasted the better part of two years....after that, it lasted another week and i just took it off, but thats the least of my concerns. Ever since they changed the screen, no one can hear me on speaker phone, and most times cant even hear me when not on speaker phone, on top of that, a few times a day, ill open the pho e, and the screen wont turn on, and sounds like im opening 100 year old book. These guys clearly dont take pride in what they do, they obviously dont care about customers, and it seems that they use very cheap products.....to say the absolute very least, im would not recommend them if you want anything done in reasonable time or quality, and dont expect a courtesy call for any thing at all. Just disappointing.

for getting my charger fixed so quickly and a reasonable definitely use you again for all my…read morecell phone or charger needs. Thank you.

Great company to work with. Very responsive. Always doing a great job. Can't say enough good…read morethings. Would highly recommend. We use them and continue to use them over and over and quality remains excellent.

From the owner: 30 years of Service and maintenance of commercial and residential Kitchen food equipment, cooking,…read moreheating, cooling, washing, packing systems

Overpriced. Quote for door repairs was so inflated. I wasted $150 on a service call, I'm glad I…read moredidn't go ahead with the quote from this company.

Absolute rip-off called to get a new key fob for my 2015 Jeep and the guy happily quoted me nearly…read more$500!!!. Phoned around and ended up over at always affordable on mcleod trail and got a new key fob and regrammed for $205. Absolute rip-off lock surgeon should be ashamed of themselves. We're living in hard times right now as the economy is poor and these people are completely taking advantage of customers. Thank you so much! Affordable locks