hats off and thumbs up to My Godsaves ;Elevation Techs Ed and Alec Navarro who spent 8 hours + in the sun to correctly repair my solar battery system Which now works perfectly! What an awesome outstanding pair of employees! Wish they could be cloned for the company ! read more

Thank you Jacob & Pedro for such a great job with the cellulose install in my attic spaces! I was extremely impressed with how polite and professional they were. Their extra attention to laying and taping down the plastic everywhere was much appreciated. There was no trace of any mess at all after they left. Thank you again! read more

Hired Elevation Solar in June of 2022. Their salesperson was able to answer all the questions that the competition couldn't. Completion was promised by December of 2022. It is now August 28th of 2023. System is STILL NOT OPERATIONAL. One failure to perform after another. Salesperson quit by the way. They have been paid in full and still they fail to satisfy the requirements for operation. TEP will not give permission to operate. They repeatedly do not follow their own plans. I wouldn't recommend this company to my ex wife! read more

Buyers Beware!!!! (Please take a moment to read my experience) I couldn't say enough bad things about all levels of this company. It all started when my fiancé and I bought our first house. This was a brand new solar system that was installed before we purchased it, and we thought it would be a great idea to have solar and save some money on our electricity each month. Man we were WRONG! We moved into our new house in July of 2018, once we had signed all of our papers for APS we got confirmation that we could get our solar up and running. Once elevation solar came to my property to "make everything operational" that's when it all went completely down hill. With it being July in Arizona it is consistently over 100 degrees everyday. We were in our house for about a week when we noticed our air conditioner wasn't working properly. It would turn off from 2pm-9pm everyday. We called Elevation solar (because that was the only thing we could think of that's changed). Elevation solar assured me that it was nothing on their end, but I persistently asked for them to send out a tech. They sent out a technician after a few days, he looked over the system and said everything was in working order and that I needed someone to come and fix my air conditioner. The air conditioning technician said that our air conditioner was only 2 years old and assured me that it was running great when we ran it manually and that the solar might be turning it off. After many calls with Elevation solar they advised that it could have been my thermostat. Ended up getting 3 different thermostats, but nothing was working! Keep in mind, my fiancé works from home and her and my new puppy had to sit in a house that would get above 85 degrees every single day and elevation solar had no idea what was going on. They finally advised me that I wasn't getting the house cold enough and that was the reason that it was letting our house get to as hot as it was. They advised me to set the thermostat to 72 degrees (they told me this is optimal for their solar panels) and assured me that this would fix the issue and we shouldn't have any issues. I bet you could guess what happened next....yep it didn't work! So not only am I paying monthly for the solar system, I am also paying for an astronomical APS bill, because whenever it becomes 9pm my air conditioner would run all night trying to get the house from 85+ to 72 degrees. Call after call with Elevation solar I finally get in contact with Rob Jones, the COO of the company and let him know of the month and a half experience that my family has had to deal with since we moved into the house. He reassured me that it wasn't their system, but since it's been going on for this long he would get his "best installers on my property to check out the system". They came out as he promised and they came back saying that everything was installed properly. Really I was at a loss of words at this point. I persistently had to try to get ahold of Mr Jones because there had to be a reason why this was happening. Once I told them I would be posting my experience, that's when they got their head of installation and maintenance and this gentlemen's name was Steve. I'm so thankful for Steve because he was the only person that actually knew about the solar system. He was at our property for a total of 5 minutes, and boom our AC was back up and running. He said it was a quick and easy fix, and whoever installed our system SET IT UP WRONG. They made it that instead of turning off our water heater from 2-9pm they made it turn off our AC. He reassured us that anyone that knows the systems should know that information. He said it was rudimentary knowledge with their system. Obviously I went back to Mr Jones more than upset. I work 12 hours days and to come home to a hot house and a fiancé upset everyday because her work place is a boiler room, no amount of apologies can make that right. Mr Jones was clearly embarrassed at the situation, as he should have been and attempted to make it right by covering our APS bill. I was so jaded by the whole experience i was just happy that our system was working properly. read more

Elevation - 2/3 - Solar Installation Near Me - Chandler, Arizona

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I would not recommend Elevation Solar Installers! They are sub-contractors to mainstream Solar Companies such as Envision. Sadly their work is poor, almost no quality assurance and quite often they leave a job unfinished or incorrectly installed. Using my solar installation as an example my experience matches several of the complaints filed against Elevation Solar in various rating activities such as Yelp & the Better Business Bureau. After waiting several months for the right parts, since I wanted a very large array installation with the best battery. Their "installation" failed the City Electrician Inspection Twice! And that did not even touch the two sets of loose wires causing lights & wall sockets in the house to fail. Once they corrected those failings, the City Inspection passed and then the power company passed their portion. Neither had any reason to check the Elevation connection boxes themselves. Instead of sending out the promised Technician for start up, I was sent an email with photos (of a simplified system) and then a phone call that was supposed to walk me thru the startup. Only to discover the Elevation Tech calling had no knowledge of my advanced system. So another caller with the correct information had me standing outside flipping levers. Only no power and no startup. It turns out once again the Elevation Installers had failed to complete their own connections and parts were missing. My complaints to them were not addressed and I had to complain directly to the actual solar contractor who had hired Elevation. Once again promises made that a Tech would be on my doorstep early the next morning. It is now 12:30 in the afternoon and so far no emails, no phone calls and no Technician. read more

Pedro and Diana from the EE Department were awesome. It was hot and they continued working like champs. Very Professional and friendly. Thank you both for adding insulation to the house. You Rock!!! read more

They rarely show up when they say. They told the finance company the job was complete 2 months ago, but the job is still not complete. So we are paying for solar that isn't working yet. read more

My initial experience with Elevation was very good...until I needed service. After a few great years of solar service, the inverter failed. It's under warranty through Solar Edge. I have been fighting with Solar Edge for a month to get a new inverter which was promised to be shipped within 7-10 business days. It's too bad Solar Edge is giving Elevation a black eye when it comes to customer service and warranty repair work, Steer clear of Elevation and an other solar company working with Solar Edge, it will save you headaches in the long run. read more

Really bad customer service. We have had our panels for almost 5 years and our inverter is making noise now. Tech came out but since it wasn't making noise the minute they were there it was fine so they left. Now I have to prove the issue to the company with video. They don't listen. They promise follow up but never respond back. Really not a good experience so I cannot recommend them. read more

They did an inspection of my property, proposed a plan for solar, and installed the solar. Imagine my surprise after the first big storm that there is a horrific leak in my.roof causing partial collapse of a ceiling. My room was old and the walking and equipment caused enough stress for a massive leak to start. Because the leak is not where a panel is physically sitting, they are trying to dodge all responsibility. They did not bother looking to see if my roof was healthy for solar, and now I am stuck with likely 10s of thousands in repairs and needing to get a lawyer. I can't even verbalize the stress and sadness this has caused me. I had other issues with them not communicating during permit issues either, causing a delay in the system going live and requiring me to make payments when the system wasn't operational (and they eventually stopped replying to me about it when I kept pushing that it was wrong and unjust). Never have dealt with such an untrustworthy group. Looking at other reviews, either they are taking negative ones down, or this company must only be lovely when nothing goes wrong. In life, there will always be unexpected issues that arise. If that happens, I would only want to work with an ethical and trustworthy company that will stand by their work and makes things right, especially to the tune of a system costing tens of thousands of dollars. If you want to work with an honest company that won't care if they leave your property in shambles, go with literally any other solar company. read more

Elevation - Solar Installation Near Me - Chandler, Arizona

Do not use Elevation for solar. We signed with this company in July 2022 and our solar was just activated in March 2023. Communication and customer service is horrible. We were told we'd have a dedicated customer service person and then never heard from him after the sales pitch. We've had to constantly reach out via phone and email to get anything done. We were supposed to have panels installed months ago but also have roof vents replaced only to be told by the solar installers that they don't replace vents. A week later, with no communication or notification, there are men in my backyard and on my roof replacing vents! I'm a woman working from home so imagine my fear when random men start walking around on my roof! After contacting Elevation they had zero communication with the vent contractors. The same guys came out a few days later also with no notification. Then we finally got our panels installed and they have failed inspection not once but twice because Elevation had failed to do/submit what they need to in order for the system to be approved. 9 months after signing the agreement with Elevation, our solar is finally up and running. We are now waiting on our tax rebate documents which were promised to us and still have not been received. Never ever ever use this company. They sell you a pack of bull that smells like roses. read more

Dec 28,2020 a guy rings my bell and when I answered he says he's with APS assigned to this area with Elevation. I tell him APS did not inform me of this. I say I'm not answering the door and I speak to him through the security cam. I say I'm not opening the door because APS did not inform me of this. So he walks away pretty fast as I went down to the street to see which way he went. I informed APS. I looked at the pamphlet and it's a solar company. This was a total crock that he had anything to do with APS. Using that as a way to gain trust from people. Beware don't answer your door. He was wearing a bright orange vest like in construction. The police as well as APS have been notified and I have it all on tape. I also left a message with Elevation company telling them to not do this to people. read more

My husband got solar through this company. The instillation was quick and thorough. Any time I had questions or concerns, the customer service team was on it and took care of everything. Now, our last electric bill was $8! I am so happy read more

If you are considering choosing a company to install solar panels on your home. Please do not choose Elevation Solar LLC (2425 S. Stearman Dr. Ste 220 Chandler , AZ 85286 Ph: 866-634-5291). They show they have several facilities across the country and the nearest one to me is in Chandler Arizona. They show they have revenues of 28 billion dollars. I installed panels on my roof in 2017 in hopes of reducing the amount of money I was paying out for electricity. My bill (payment to Spruce for Elevation's solar panels not APS bill) has continues to rise each and every year for the payment I make because of Elevation Solar and the payment goes to a company called Spruce. This is one of the absolute worst experiences I have had in my life with an interaction with any type of business. Today after five years of trying was the first time I was actually able to speak to a live person and I was transferred from one to another to another and never did receive any help and the last person just hung up on me. This was an improvement over never being able to reach a live person. Their billing has been a true mess; I would receive one number on my paper bill which I had to accept today online in order to see my bill that I would no longer receive a paper bill. The paper bill never matches what they showed on their website and when you speak to the people on the phone they will give you a different amount for your bill. I was told I would be sent a check once per year if the system produced more electricity than I used and they did send me one check but never have the following four years. When this first started they sent people to my home who were jumping over the back fence to do something to the boxes related to the solar panels without letting me know they were sending someone by to look at the system. Do Not Use Elevation Solar read more

8/5/18 I guess the panel layout Elevation designed for me is not enough. I keep my house at 80 when I'm home (nights and weekends) and my power bill from NV Energy is running just over a hundred a month. That is on top of the $200 a month I'm paying on the financing on the panels. I like having them on my roof and doing my part for the Earth but I am not saving any money. I live in Las Vegas and Elevation Solar was in the area trying to get some installs up here. It sounded great and I was excited to live life 'off the grid' since I live in a town with a lot of sun. I started my process in January of 2018 and it's now June 2018. Panels are on the roof and after 3 visits from their installers to fix things they installed incorrectly, I am ready to go but in a holding pattern. Of course, it's not all Elevation's fault as NV Energy doesn't want to lose their grip on me but promises were made that have not materialized. It's a long process, I'm paying more than quoted and communication with Elevation has been either sparse or frustrating. Caveat Emptor. read more

Buyer beware.....We have had nothing but problems with this company!! I would seriously buy your panels from somebody else!!! Besides the fact you need to leave several messages before someone calls you back that started in the beginning after we signed papers to purchase...couldn't get the salesman Eric to return a call to save our life.... a year later our panels aren't working and the part will take 10 days to get here. So I am paying for a 20,000 dollar system that doesn't work plus higher utilities!!! They say they will monitor your system..... that is a lie!! If you don't do it yourself they sure as hell won't. They claim they only do it for a year. I was told they would always do it. So.... like I said buyer beware. I am trying to warn you to shop somewhere else!!!! This company doesn't care about you..... just your money!!! read more

I recommended elevation solar to my mom because she was looking to get solar and I saw that they had the best google reviews. She's now saving a lot of money on her electricity bill and she only has to pay 12.00 to NV ENERGY! great deal. read more

Appears to be a great company. We did not have such good luck. We ordered Feb. 6, 2020 and still do not have a working system. It took the 180 days to be installed, and as of Sept 4 it is still not producing or working properly. It takes two monitoring systems to make it work Enphase and Curb, yet I still have to call and let them know it isn't working. Then it takes several weeks to send out a technician who does ONE thing, identify what might be wrong but can't fix it. Then another several weeks to send another technician to repair. So now it is coming up on 4 weeks to get another technician to fix only part of the problem. I am expecting ongoing problems. I know they try hard, that is not why I purchased from them. I am disappointed with my purchase. read more

I want to thank Skylar for assistance with our energy monitor. We've had such a great experience with Elevation and look forward to seeing our solar installed. read more

Horrible customer service. Contact them with issues and they never return your call. I paid way less when I was on grid as well. These guys collect a 95$ payment every month and the service they provide is nothing short of despicable. Don't be fooled by their master sales tactics; once you are signed up, your doomed if your bill is ever too or the unit doesn't work. The service department will simply ignore all requests for updates or information. STAY FAR AWAY read more

The entire experience from the initial proposal through install was very pleasant and professional. Their team went above and beyond to ensure that all my questions were answered in a timely fashion. I never felt like I was being sold or given the run around. They are excellent communicators who did a great job setting the expectation and holding themselves accountable to fulfilling their commitments. I would highly recommend Elevation Solar to anyone seeking a company who prides themselves in excellent customer service. I am happy with the outcome and was refreshingly surprised at the level of professionalism and service! read more

Zero stars for sure absolutely horrible customer service. My system has been "turned on" now for a month and has produced 0 power. I have been contacting my representative Natasha continually in attempt to get someone out to check the system. A month later I still have been unable to get anyone out to my home. Sales team is great at making you feel good and making all these promises about warranty and system monitoring for performance. It is nothing g but smoke and mirrors. They care nothing about you as a customer nor do they care about the quality of thier work. My recommendation is stay away from Elevation Solar!​ read more

David was on time for post Solar appointments, responsive, hard worker, and provided valuable and factual information +++++ Thank you David K read more

Now, I am not one who bitches for nothing. But, I just had a very bad experience with Elevation Solar and they haven't even turned it on yet. They were showed up, a week or so ago to do the install. After an hour or so, the Lead Guy, who seemed to be a good installer, tell me he can't install the Panels like was presented and needs to split up the panels to both sides of Roof. I told him to call his Company and do not proceed with installation, until they clear this up. a few days later their Consierge emailed me and told me their install Management Team would be looking into it. They rescheduled the install shortly after. When they showed up, they began the installation. They asked me if they could look inside at the Roof support Beams. Then they informed me that they may not be able to install the Panels and they had to call their office for support. After 2 hours they got the answer and went to the store to get bigger Screws. Finally, the began their installation and completed by days end. First, the survey person was incompetent and should have been through and known how best to anchor the supports. The install team, who should have been informed on the installation on a Manufactured Home had no clue. Once they got the solution, they were surprised. I am very disappointed at this Companies installation. They have a Consierge who is a middle man and keeps you from dealing with the install management. Being a Contractor, I would never allow this to happen. I would never have this Company do another install for me, or anyone at my HOA. I will make sure they don't get another installation in my Development. Incompetent Team. They haven't turned it on yet. Can't wait to see what happens. read more

They told me at Elevation my solar should be completed by June. It is now August and I am getting nothing but the run around. The electric company showed up going on two months ago, after the panels had been put on the roof, and said Elevation had not taken some pictures needed to finish the approval. Elevation has still not shown up to do this and I get nothing from them except they will notify me when they are coming to do this. My loan payments start next week and system still not working. Very upset and starting to believe I have just been ripped off. Paid almost $500 in the last two months for electric bills and still getting the runaround. read more

BEWARE all solar installers and salespeople are not equal! We discovered that some salespeople will quote a price then shop the deal for THEIR best $ return - - not ours. If your salesperson can't tell you the specific install company they work for and guarantee it in writing don't sign anything - just move on. I am so thrilled with Solar Sandy and our entire experience with Elevation Solar! From the quote to the paperwork to the professional clean install and city inspect and handling of the meter switch by Elevation was ALL handled by Sandy and Wendy and the crew I didn't even have to think about it. They even guarantee your roof and will replace old equipment with new technology if any cells go down. Don't lease your solar - OWN it. I AM A VERY SATISFIED CUSTOMER!! read more

Update Review. Although we had a bad experience from the start. Customer Service reached out to us to address our concerns. They gave us the 500 dollars that were promised by the sales agent. For that we are very grateful. She offered to send people to clean our yard, but it was already cleaned. Had I known they were this helpful I would've reached out to them sooner. read more

If I could give a company negative stars I would. My installation was a nightmare. Months past it's due date. The installers fell through my ceiling in my garage and closet. Repairs took forever for that. They also installed my panels incorrectly and we failed our utility inspection. Every time I called for an update no one knew what was going on. My panels were finally complete in January and now 4 panels our out. This happened in April and I am still waiting on someone to fix them. Parts were ordered someone came to my house and didn't finish the job. Every time I call to ask what the status is no one knows and lies to say they will get back right away. I now have it on my calendar to call them weekly. Today they told me they were too busy. DO not choose them unless you are bored and you want to chase these people all day every day. read more

Run run run this company is a scammer. They take your money set up solar then when your electric bill goes up to $114 for a 1400 square foot house it became my problem. Their explanation is panels are producing and credits are given so to away. I have also noticed that Elevation and APS seem to have each other's back because of money. I have called them repeatedly and customer service are just puppets that read from a script. Being a senior citizen I feel like I have been taken advantage of. Solar was purchased to help with the high summer bills but I've been told I'm saving money because once the weather changes I won't be using as much electric. They are not SOLAR SMART just MONEY SMART VERY DISAPPOINTED DISSATISFIED. read more

So the system was put on my roof on July 2, 2018. They apparently still needed to fine tune some things and the installer told me he would be back the next day to finish those things up. Didn't show up the next day, or the day after. I had to call the office to find out what was going on and they didn't seem to have an idea of what I was talking about so I can only imagine he didn't tell them what he was planning to do. Thanks, Alex. He called me himself and actually came out a couple days later and messed with some stuff, but he said he still needed to work on it. Ok, it happens. Apparently some other stuff happened and he can't make it out, so he sends one of his guys. The guy gets here and has no idea about anything and just kind of leaves because he doesn't have the proper supplies. Great. He kind of ghosts me and as of today (8/25/18), he hasn't contacted me at all. August begins to approach and they send another guy to install some light switches that came with their solar package. I ask the guy about it and he says he'll take a look. Apparently Alex and his crew totally screwed the pooch and didn't install the wiring properly. Nice. So this new guy says he'll take over and re-does the wiring. So it was on my roof for an entire month before someone from Elevation Solar noticed that the project was installed impartially/incorrectly. Double Nice. Inspection and Activation was August 2nd, but it obviously failed that. It's now coming into September, where their solar panels have been sitting on my roof for 2 months completely useless. I've messaged the office several times, but I haven't received a response in nearly 2 weeks now. My only point of contact is the guy who took over. He's been amazing, but the company itself seems entirely disorganized and completely incompetent with their Q/A. At this point i've lost faith in the company's ability to manage their own system. If the system isn't up and running by September 2, i'll probably nuke the project. Further update pending. read more

Yesterday sales man for this company come to my house David collins we talking about solar panel install but This morning he text me to remember me we have appointment by 3 pm I told him I'm not interested in service any more Guest what happen he started be rude and text me thist Please don't text me again. I'm only looking for intelligent homeowners who want to save money on their electric bill. Have a nice day. And later he text me again thist I just spoke to my attorney. He said to tell you to Immediately remove my name or description of me from any review site you may have posted to. If you do not comply with this then we will have a case against you for libel(if written) and slander(if spoken)Thank you. Do not reply to this message. Read my message carefully and please comply. My final warning He told me all that when I told him about made yelp review I don't recommend this people. read more

This company's communications are very poor. I have been trying for a month now to get Solar panels replaced on my roof that blew off in the storm over the last weekend in July. I have spoken with Linda probably four times now each time she's gonna call me back so far she never has. She did return one called to let me know that one of their people Steve would be out to walk my property and installation regarding the questions I had. I never heard back from anybody after he left here and he agreed with me that there were some changes that we could make to the installation to make it less likely that the solar panels would blow off the roof. I had to call Linda again to find out what the resolution was after his visit what he had written up and whether or not that has been taken to anybody in management for discussion. Her response was she would talk to her manager that has now been three days since I spoke with her and no one has called me back. Basically I have been happy with the installation or the results of the installation and the power being produced. What I am not happy with is the response to getting the solar panels put back on my roof and possibly Ins different. Well the middle of October everything got resolved to my satisfaction the solar panels have been installed in such a manner that they won't blow off the roof and they were pretty good about the communication during this process. read more

**UPDATED** I waited almost 2 months from the day the system stopped working due to what SRP said was their faulty install to getting a scheduled day for service. Prior to this scheduled date I called them 5 times after the first call and was told that the person with whom I needed to speak would call me back. They never did with the exception of the 1st call I made. I get a text of the date 11/29 they are going to come and fix my system. They did not show up, nor did they call and let me know no one was coming, nor did they text to let me know. I had to text the person that text me about my 11/29 appointment on 11/13 that no one showed. That person did not know that and said they would look into it. I never heard back that day even to let me know that there was no update. Left to my own business ethics reasoning, I assumed since I was "stood up" that I would be made priority for 11/30, but no, I was not. Since this person, I have no name, is the only one that actually communicates, albeit very little, with me I sent a text today 12/1 about no one came out 11.30 and what happened. Seems she is still trying to communicate with the project manager and said she did not say someone would come out on 11/30. I never said she did, but replied that I assumed I would be made priority since I was ghosted on the scheduled day. I asked if I can just get a full refund and they take their system and we go our separate ways. I get a text back saying she said she would look into the appointment with the case owner and scheduler. Seems I cannot return the 5 month old system that has only worked for 3 months despite them not living up to their end of the deal (see below for more information on that). I would strongly encourage anyone to stay away from them. I took all their good reviews as a sign of a great and ethical company. Seems I was wrong. One can never tell when that will happen to them. But for $68 grand system on a 3600 sq ft house, I expected more. I lowered my rating from two stars to one. The reasons are: tomorrow will be a month since my system broke, stopped producing and building credits, and has not been fixed or attempted to fix post diagnosis. They sent someone out to fix it. He took my electrical box panel off my electrical box and due to a safety hazard left it off the box. He just left. He called but left no message and i had no idea he was gone. He did not come to my door (he knew i was home) to give me my panel so i could put it up to avoid it being stolen. I have called the company four times since in two weeks. Only once did any follow up happen, and that was the first call letting me know the exact information I called in and gave except they gave a name to a person that could verify what I already knew. Which is not only not what I asked but was confusingly pointless. The other three times I was told i would get a call back on account the person that has my account is on the phone already when I call. I do not doubt that as i know i am not the only person that has foolishly bought from them and cannot be the only one suffering from their apparent God awful business and service practices. It seems more and more clear that they are avoiding accountability to what they promised and the damage they caused due to the abhorrent installation of the system. That is not conjecture, that is from SRP when they came out to make sure I am not scamming them for better rates through the price breaks one gets by going solar. At this point i want to just give the system back, get a refund, and take my business elsewhere. I have had the system active since the end of July 2021. I have had a few issues since then. I was told at the end of activation the solar system was online and good to go by the technician. I was notified a few days later it was actually online. I was on, but not connected to the internet as I was told. They had me put he system back online as though I knew what I was doing. Granted, they did email me instructions, but I was not able to get it done in a few tries. No real big deal, but was rather annoying because this was to be done correctly by them the first time when the tech was out. Moving forward a few days I was told and emailed that Elevation would monitor my solar panels for a year and alert me when my system stopped producing or other tech issues. This is not the case. I was alerted on 10/14/2021 by SRP that my system stopped producing energy, the solar breaker is not making a good connection and recommended that I have Elevation come out and install it correctly, and that there are 2 breakers (Curb and Brayden) that were off (these have always been off since day one of when these breakers were labeled). I understood that all was done correctly as I have to rely on what I am told on account I have no electrical or solar knowledge. I looked at my Enphase account and my system had stopped producing energy on 10/12/2021. I called today Elevation Soar today, 10/18/2021 since their support read more

So my system went live in March 2021. Everything was great until the app told me almost half my panels went out and were no longer producing. I notified Elevation and a tech came out earlier than expected. The issue was it was a shoddy install where too many wires were stuffed in one junction box causing a short. The tech said a fire started but went out (still burn marks on my roof) he stated they should have used two junction boxes but the installers are paid by the job so they rushed. I called Elevation and Mary sounded very concerned and said it was elevated (ironic) and that a supervisor would call me because I stated I have lost faith in this company... guess what??? No call. There are too many other installers that may not cause your house to catch fire. Worst decision I made going with this company. read more

We signed up to get solar with Elevations in August of 2019. The total install period took four months and was generally frustrating. This included rescheduling appointments, not showing, and actually installing one array of panels on the wrong segment of our roof (despite a picture/map being included in our docs). So their install guys have trouble deciphering a visual map. Customer Service also lacks. We finally went live in December and everything was going great (we were out of the abyss that is Elevations). Over a week ago (4/21/2020) everything shut down. Either the panels are not producing or the inverter stopped working? I am not sure, no one will call me back, let alone come to my house? I have now called two times and emailed twice. ZIP from Elevations. So we spent 20 grand for a bunch of stuff on our house that is not working. RECAP 1 - Frustrating Install Process (except payment they are super efficient at getting paid). 2 - Went Live and worked for Four Months. 3 - Everything Stopped Working on 4/21/2020. No one will call back and nothing from Elevations despite multiple calls and emails from me. Next stop = Better Business Bureau and Arizona Corporation Commission. read more

This is the worst company I have ever dealt with. Once my solar was installed and activated and they got my $60,000 cash, I no longer mattered to them. They do not respond. It worked for two months and then I started having problems. In May, over three months ago I had technicians here. They said they would be back in a week to either replace the 4 underproducing panels or move them. I never heard from them again and have been calling, emailing, texting to no avail. I have been in contact with my salesperson that has tried to get answers from them, also to no avail. Two days ago he told me I would be getting a call that day from someone in the office. Of course, there was no call. I didn't get any attention from Elevation Solar until I threatened bad reviews and a lawyer, which is definitely still a consideration. I finally received a call today with the promise of a technician appointment a week from now. I told her I had received large bills for electric for the last two months. She told me that it takes time to build up a credit which is a complete lie since I had a credit for the first two months before the system started producing less and less energy, all that in July and August. At this rate, I can only imagine when the weather cools off what my bills will be and what their excuses will be if they even contact me. At this point, I totally regret using this company. I do not believe they are monitoring my system since I have never been contacted when things started going downhill months ago. If things improve, I will be happy to change my review, but at this point would never recommend Elevation Solar to anyone. I had wonderful service with our solar in California for 12 years which only required a technician twice and they were there within 24 hours. Elevation Solar has a lot to learn and hoops to jump through before I have anything good to say. I'm not just frustrated, but very angry with their lack of ethics. read more

Such a cool feeling when you know your Solar switch is flipped! I couldn't be happier with Elevation Solar. I spent many days researching panels, productivity, cost, customer service and I selected Elevation. They did a super clean job. Very nice professional people to work with. I already feel ease to run my AC and pool and spa this summer! No money down, 30% government rebate, adds value to your home, go for it! You won't be disappointed.. read more

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STAY AWAY worse service ever Sams Club card they gave me number was no good they stalled for ever thought it was Nevada power they gave me a window of between 9:00AM to 5PM to turn on 2 switches that i am not turning on because i don't trust there work this is 4 days after Nevada Power said we were ready to go. will write another review later if it does not perform . After they sell it they don't care . read more

So far so good. Have been working with Elevation Solar since around the end of Aug. Met with Phil at that time and he's been awesome. Always following up with me to make sure everything is going as planned. I should be getting the go ahead any day now to turn on my solar which I'm very excited about. Every time frame they have given me has been very accurate. It does take a little while to go through the process because the power company has to approve everything. I always get an email when the next step is being done and Tressa has been amazing at making sure I'm Getting my emails and has always responded in a timely matter. read more

I called Elevation Solar for a quote on a solar system after receiving a recommendation from a neighbor. I was very impressed with the presentation that the two team members made when they met me at my home. Their quotes were easy to understand and their offer was more attractive than others I had received from competitors. There were several financing options, and each one was straight forward, and seemed to be designed in a way that eliminated surprises later on. Based on my initial two meetings, I have been very satisfied with the detail and the professionalism of Elevation Solar and their representatives. read more