Small business, and we try to support them as an appreciative effort, but have noticed that new…read morecustomers are given priority over existing customers. That is a sign of a business trying to grow to fast. The solar power market is in fast motion, we get it. But more than 2 months of not responding to my email to get our 54k system fixed isn't right. When we call, the "cute" voice message says (paraphrasing) too busy to read emails, I won't even get to your voice mail, so text me. Not a great business practice. Think I am exaggerating? Try it - 480 721 4029 At the 5 year point, 3 of our 5 strings of panels failed. We were producing less than 40% of what we paid for, and the bill to us was $3,800 (reduced by their good graces). When the failing pieces were removed, not replaced, there was evidence of fire, on my roof, by their product. When I asked about the warranty, I was texted a phone number, not even a company name and told I could try if I wanted. The new solar panels I was purchasing to replace the fire damaged (from the solar power system) were clearly used. Previous mounting marks, dust and bird droppings. The pictures show the difference for how we have cared for our system and what was put in as a replacement. Changing my review from a 5 star to a 1 star.

Brad and Justin have been nothing but very professional. We have had this unit since 2021 and it's…read moreperformed perfectly. Last month we had a slight issue with our main electrical box and we contacted them. they sent out a tech the next morning and resolved the issue. The tech explained everything that created the issue repaired what was needed. the issue was because we had a new pool pump added to our already overloaded electric box and the pump shorted, Popped all the breakers and shut down the solar. We are so grateful that the tech (Joe) was able to reset the solar and we're back online. I can't say enough to recommend Solar Wave and Brad and his team. If your going to do Solar then you must use someone with proven trust record and proven policies. That's Arizona Solar Wave and Energy.

Best customer service in the valley, Darian helped me through my system, everything works great and…read moreI know I can count on him for great service in the future. Thanks Chris

Tried reaching out for a quote through Yelp quote system. They replied asking for my phone #. What…read morethe hell is the yelp quote system for if it's just a contact-grabbing tool? I recommend de-selecting your company from the Yelp Quote system. This is an ONLINE quote system and they're asking for my PHONE NUMBER so someone can "reach" me? What??? WOW.

Sun Vally Solar was easy to work with, and had a great deal of patience with my many questions and…read morechanges. Cost came in exactly on budget and the only delays were with the city and utility. I installed a 7.2 KW system two years ago, and costs and performance has been as advertised. I have contacted them several times with questions and have always been answered quickly. I did have one service call. The inverters communication board went bad. I had a new board installed and working two days later under warranty.

my unit stopped working last month. coming from vacation, i called the service hotline and told me…read moreit was a 600 dollar charge to come look at it. His other response was "google it to reset your unit". im like wt f!?

Nathan from Advanced Solar Technologies is the best! I've never seen anyone from any companies…read morethat's so nice, so kind and always willing to help like him. I really appreciate the time he spent to help me with everything. Thank you so much Nathan! Wish you all the best!

They sent Lucas out last week to service my air conditioner. He was very thorough and explained…read moreeverything to me. What he explained is that basically I need a new air conditioner. If only Luis who came out from Tucker Hill in September 2025 (before my Warranty expired in March 2026 - four months ago) had told me what Lucas told me. I no longer have any faith in Tucker Hill unless of course they do the right thing and replace my air conditioner free of charge. Maybe they can charge Luis for it. Or maybe Luis and Tucker Hill can split it,

I had first used Tucker Hill in Feb. Had two techs, Trevor and Gabriel come out and move my water…read moreheater and washer outside of my house to my back patio. The price was fair for the job they had to do, getting up in the attic to run water lines. I gave them both huge commendations for a job well done' Well, now we get to today. Yesterday I called to have a kitchen faucet installed. When I did I told them because Gabriel did such a great job, that's the only plumber I wanted to come out. Told this to two people and they said yes ok. Then this morning I get a call from Raul, not Gabriel and he said he's the tech coming out. I asked him to call his supervisor because that isn't what I had requested. The supervisor calls me and explains that Gabriel is running a crew now for bigger jobs. I simply said no one told me that yesterday. This gave me pause in hiring them to come out but in the end I said to send Raul. The faucet I had bought didn't have a part needed so I went and got another one from Home Depot, gone about 30 minutes while he was getting the parts for the drain part. I had all the drain fixtures already but Raul didn't like the kit I had and recommended the abs ones they have, I said sure but I would like to know the charge for those parts, It could be $50, it could be $300, therre is a difference. Anyway he wrote up a quote and I was in shock to be honest at the total. I made a mistake and told him to do the job all the time knowing this was a huge charge. When he got done I asked him to send me an itemized statement with those parts charges. I just got a invoice with a total on it. $896 to install one kitchen faucet. I looked on the internet for installation charges when the customer supplied the faucet and with a simple one hole faucet, Here is what you find when you look it up, Kitchen Faucet Replacement in Phoenix, AZ costs $175-$556 in 2026, with most homeowners paying around $366. That's about 4% below the national average (BLS cost index: 0.96). Licensed plumbers in the Phoenix-Mesa-Chandler metro charge $55-$100/hour. 45 minutes to 1.5 hours per faucet. , So you do the math. And adding insult to injury, I called the office to talk to a supervisor about this and waited around an hour. Then I did like they say if you aren't happy, call the CEO. No answer but left a voicemail and as soon as I hung up, within 30 seconds was a call from the supervisor, pretty coincidental right, lol. I thought I had found a pllumbing company that I could trust to do a simple job for a fair price, I didn't and if money is no object to all of you, good luck and hire them for your plumbing needs. I don't mind paying for a job well done, but I don't like getting raked over the coals in being over charged.

Steve and Kent are awesome professionals who provide a superior service and excellent quality. They…read moredo not oversell. I was "at their mercy" when my 15 yr.-old solar SunEarth water heater stopped working & was ready to be told I needed to replace it. Instead, they fixed it quickly and charged a price far less than I expected. I highly recommend them!

Just had General Solar out to redo my pool solar. My old system was at the end of its useful life…read moreand was getting to be a headache to maintain. Kent and Steve were very patient with me explaining the benefits of their product and what I could expect performance wise from a solar heater for my pool. They showed up on time and worked diligently to get everything hooked up. Could not be happier! Highly recommend

Fantastic experience! We got a price and scheduled later that day. Isidro Alcudia was the person…read morewho gave us the estimate anc fortunately he was also our installer and did an amazing iob. We have had a lot of work done on our home and I must say they left our garage cleaner than most trades left our home when they were done. I cannot say enough about the staff and how well everyone kept in contact with us. If you need electrical work done, don't hesitate to give Cactus Vallev a call. We had a level 2 charger installed and also opted to have a whole house surge protector put on. Best decision for peace of mind. Our electrical pane is on the opposite side of our garage, so Isidro had to run a line all the way through our attic.

Trevid was awesome! He arrived on time and thoroughly checked everything in my smoke detectors.read more

We just connected our SunPower solar Panels to APS. From Start to Finish the process went smoothly…read more Greg, our Sales Rep was thorough and explained the process we were going to experience. The install went quick and the crew was professional and friendly. Our Project manager, Jacqueline was always cheerful and made sure she answered our questions adequately. My only disappointment if I can call it that, was the wait time from the install completion date to the APS connection date. Apparently the same wait time is industry wide. We will update our review once we have some time on our system. For now, We are happy to be producing Clean electricity with our SunPower Solar System!

After a very thorough research we chose PGT Solar( Sunpower) for our second install in 10 years.(…read moreTesla ( Solar City ) did our first one in 2010.)PGT was honest with no BS and the result was what we asked for. We purchased a 14KW system and the install went well other then needing a new Distribution panel for this 1984 House. We chose the Full upfront pay option as it always makes the best financial sense if can be afforded at the time. No regrets with our decision and would do it again today.If you go with Solar Power every aspect is a well integrated system .PGT is a Master dealer for a very good reason. Well done Greg